Pengo VideoSync Grabber Box User manual

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VideoSync Grabber Box
User Manual (V1.7)
- English -

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Table of Contents
1 Introduction ...................................................................................................................... 3
2 Features ............................................................................................................................ 3
3 System Requirements ....................................................................................................... 3
4 Included Accessories in the Package ................................................................................ 3
5 Specification ..................................................................................................................... 4
6 Installation ........................................................................................................................ 4
7 Capture Operation for Windows OS with OBS ................................................................. 6
a. Computer Detection of VideoSync ............................................................................ 6
b. Download Third-Party APP ........................................................................................ 7
c. Video Setting in OBS .................................................................................................. 7
d. Video Resolution Set-up ............................................................................................ 9
e. Audio Setting ........................................................................................................... 10
f. Resize Output Image ................................................................................................ 12
8 VideoSync APP Quick Operation Guide .......................................................................... 13
8.1 APP Download ...................................................................................................... 13
8.2 Control Panel Description ..................................................................................... 14
a. Info Setting ........................................................................................................ 14
b. VRR Setting ........................................................................................................ 14
c. AFV Setting ........................................................................................................ 15
d. Volume Setting .................................................................................................. 15
e. Reset Setting ..................................................................................................... 15
f. PIP/PBP Setting ................................................................................................. 16

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1 Introduction
Pengo VideoSync Grabber Box is the absolute capture card a professional gamer must-have. Play and
view your game on your VRR/FreeSync monitor whilst capturing/streaming at 4K30*. Life has never
been easier to show every critical movement and sound to the world. Currently, it is the only capture
card in the market that allows you to activate VRR/FreeSync on your monitor. Designed to input dual
HDMI sources to the computer via the USB-C terminal. Streaming media made easy with Pengo's GUI
interface, enabling you to perform dual HDMI PIP and PBP mode*.
2 Features
• HDMI 2.0 input and output (loop-out) supports 4K60 HDR
• VRR Mode: Video capture resolution up to 3840 x 2160@30Hz or 1920 x 1080@120Hz
• PIP/PBP mode: Maximum video capture resolution up to 1440p/60Hz or 1080p/120Hz
• HDMI 2.0 loop-out port supports FreeSync/VRR monitors up to 3840 x 2160@60Hz, 2560 x
1440@144Hz, and 1920 x 1080@240Hz
• Supports AUDIO headset (TRRS only)
• Must use Pengo GUI interface to support dual HDMI input sources and displays PIP/PBP mode
whilst VRR mode disabled (Windows Only)
• Compatible with third-party applications, such as OBS, XSplit, vMix, Zoom, Skype, Gamecaster,
Broadcaster...etc.
3 System Requirements
• CPU: i5 Dual Core 2.8GHz or higher
• RAM: 4GB or higher
• OS: Microsoft Windows (8 and above)
4 Included Accessories in the Package
• VideoSync Grabber Box x 1
• USB-C to USB-A cable x 1
• USB-C to USB-C cable x 1
• Power adapter x 1

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5 Specification
MODEL NAME
VideoSync Grabber Box
INPUT INTERFACE
2 x HDMI 2.0 Type-A
OUTPUT INTERFACE
1 x USB Type-C , 1 x HDMI 2.0 Type-A
INPUT/OUTPUT(loop
out) RESOLUTION
3840 x 2160p 60/50/30/25/24Hz
1920 x 1080p 240(PIP Mode Off)/120/60/50/30/25/24Hz
2560 x 1440p 144/60Hz
1920 x 1080i 60/50Hz
1280 x 720p 60/50Hz
CAPTURE RESOLUTION
USB3.0
SuperSpeed
NV12
YUY2
3840 x 2160p(PIP Mode Off) 30 Hz
2560 x 1440p 60 Hz
1920 x 1080p 120/60/50/30/25 Hz
1280 x 720p 60 Hz
720 x 480p 60 Hz
720 x 576p 50 Hz
640 x 480p 60 Hz
2560 x 1440p 50 Hz
1920 x 1080p 60/50/30/25 Hz
1280 x 720p 60 Hz
720 x 480p 60 Hz
720 x 576p 50 Hz
640 x 480p 60 Hz
USB2.0
Hi-Speed
1280 x 720p 30 Hz
720 x 576p 50 Hz
720 x 480p 60 Hz
640 x 480p 60 Hz
1280 x 720p 30Hz
720 x 576p 50 Hz
720 x 480p 60 Hz
640 x 480p 60 Hz
COLOR SAMPLING
RGB, YUV (YCbCr 4:4:4, YCbCr 4:2:2, YCbCr 4:2:0)
VIDEO FORMAT
NV12 , YUY2
UAC AUDIO OUTPUT
Stereo / 16-bit PCM encoded audio at 48KHz sampling rates
AUDIO INTERFACE
3.5mm headset (TRRS only)
SYSTEM
REQUIREMENTS
CPU: i5 Dual Core 2.8GHz or higher
RAM: 4GB or higher
OS: Windows (8 and above)
ENVIRONMENT
Operating Temperature 0~45℃
Operating Humidity 20~90%
DIMENSION
146.5 x 177.5 x 33.5 mm (W x L x H including rubber base)
WEIGHT
830 G
COLOR
Pacific Blue
ACCESSORIES
USB-C to USB-A Cable x 1, USB-C to USB-C Cable x 1, Power Adapter x 1
PRODUCT NUMBER
8RGRA-H02C02B0PE
EAN NUMBER
4718009820524
*DOES NOT CAPTURE HDCP CONTENT (ex: DVD, Blue-Ray player)

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6 Installation
Please follow the set-up instructions step by step as below:
REMARK: The HDMI source that you input first will be the main display/capture and loop-out images.
As a result, the other HDMI source will show up in the small window when using the Pengo GUI
interface.
1. Plug in the power adapter until the blue light in the front of the grabber is flashing.
2. Make sure that both HDMI sources are turned on.
3. Plug the main HDMI source that you want to capture to HDMI A on the VideoSync Grabber Box.
4. Use another HDMI cable to connect the VideoSync Grabber Box to an external monitor through
the loop-out port. The main HDMI source images will show up in the monitor.
5. Plug in the other HDMI source to the VideoSync Grabber Box (HDMI B).
6. Grab the provided USB-C to C or USB-C to A cable to bridge the VideoSync Grabber Box and your
PC. (USB 3.0 connection is recommended)
7. Lastly, if you have a headset, plug it into the 3.5mm audio jack. (TRRS only)
8. If everything is all set/connected, the blue LED light will always be ON at the front.
NOTE 1: Please mind the plug-in order. No matter which HDMI ports, the one you plug into the
VideoSync Grabber Box first will be the main video source and pass-through to your FreeSync/VRR
monitors via loop-out port.
NOTE 2: In case you did not follow our steps and the power on the VideoSync was the last one being
connected, then by default, the input source from HDMI A will be the main video source.

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7 Capture Operation for Windows OS with OBS
a. Computer Detection of VideoSync
After plugging in your device, go to This PC ➔ click Manager ➔ Device Manager ➔ check
Camera and Sound, video and game controllers. If you can see “Pengo VideoSync”, the Grabber
has been detected by the computer.

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b. Download Third-Party APP (we will use OBS as the set-up example)
First, download OBS Studio at https://obsproject.com/download
c. Video Setting in OBS
Find the Sources column, click “+” icon, and select “Video Capture Device”. A pop-up window
will show, rename the device if you want, then click OK.

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d. Video Resolution Set-up
A following pop-up window ensues automatically after pressing OK. From the drop-down menus,
choose Pengo VideoSync as your input device. Then, deselect default so you can adjust the
capture resolution, frames per second, and video format.

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e. Audio Setting
Find the Audio Mixer column, click the set-up icon on the right-hand side, go to Properties. A
pop-up window will display and let you choose the audio input source. Select Pengo VideoSync
as your audio input device.

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The following step is quite important, click the audio set-up icon again, now, choose Advanced
Audio Properties. Make sure, under the Audio Monitoring section, allow both monitor and
output. Please find the demonstrating pictures below and step by step set-up.

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f. Resize Output Image
In case you can’t see the full image from the HDMI input source. Right click on the middle of the
display window, select Resize output (source size). Then, you are all set. Enjoy your
gaming/streaming time.
NOTE:
• Different versions of OS will have slightly different interfaces
• Make sure your source doesn’t have HDCP, the capture unit doesn’t support HDCP
• Consult with your third-party user manual for more details tutorials

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8 VideoSync APP Quick Operation Guide
8.1 APP Download
Download the APP at:
Go to the DOWNLOAD folder in your computer, open the “.rar” file to launch the APP. No
installation required. Then you will see the interface as below:
NO.
Button
DESCRIPTION
1
INFO
Show system information
2
VRR
Enable/disable VRR mode
3
AFV
Audio Follow Video. You can switch anytime during the live
session.
4
VOLUME
Adjust headset volume (both mic and headphone)
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RESET
Reset to default
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A
The image from HDMI A input
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B
The image from HDMI B input
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A/B
Select PiP/PbP display mode

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8.2 Control Panel Description
a. Info Setting
From INFO, you can find all details, including software version, firmware version, dual HDMI
input resolution, USB-C capture resolution.
b. VRR Setting
Click VRR to activate the VRR mode.
Choose either A or B to be your streaming image/audio source. You can switch anytime
during the live session. However, when VRR mode is on, PiP/PbP button will be disable
automatically, as the diagram shows below.
NOTE: Remember to turn on VRR mode on both your input HDMI source and the FreeSync
monitor before launching the APP.

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c. AFV Setting
Audio Follow Video. Meaning, you can output only one audio source when adopting PiP/PbP
mode. For example, the picture below shows that HDMI B is taken as the audio source and
you can switch it anytime without stopping or re-launching the APP.
d. Volume Setting
A volume bar will show up when you click it. Drag to adjust your headset volume.
e. Reset Setting
When you want all settings back to system default, click APPLY.

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NOTE: When you close the APP, all the settings will remain the same until you unplug the
VideoSync Grabber Box. Meaning, the APP will set to default automatically when the
VideoSync Grabber Box is powered off.
f. PIP/PBP Setting
Simply click on the APP, input sources will appear in PiP/PbP mode on your preferred APP
accordingly. You can swap five displays during the live session.
NOTE 1: PiP/PbP mode only works when VRR is disabled.
NOTE 2: Under PiP/PbP mode, HDMI A input source will always be taken as loop-out source.
NOTE 3: If you choose to mirror the image while live streaming, then the PiP/PbP position
will also be mirrored whilst your audiences will see the display as what you choose on the
APP.
Enjoy Your Game Time or Live Streaming.
Gear Yourself Up.