
warranty
One Year Limited Warranty Bicycle Components
Phantomgogo warrants that all new Electric Bikes/Scooters that are oered for sale by Phantomgogo directly or authorized dealers
and distributors are warranted to the original retail purchaser/customer against manufacturing defects in materials and/or workman-
ship for a period of one (1) year from the date of original retail purchase. If a part fails under normal operating
conditions, then Phantomgogo will replace the part. However, the warranty is void should a bike part fail due to damage caused by rid-
er error, abuse, or negligence or if the bike has been modied or customized.
One Year Limited Warranty Bicycle Components
Phantomgogo warrants to the original purchaser/customer that the battery is free of defects in material and workmanship for one
year. The defective product will be replaced or repaired if met under certain pre-conditions. The original receipt of purchase is required
to establish proof of purchase and warranty date and must be provided to Phantomgogo for all warranty claims. Shipping costs are an
additional charge - the customer shall be responsible for the shipping or transportation costs incurred in returning the battery to
Phantomgogo for evaluation. Shipping charges for the replacement battery that is mailed back to the customer may be waived under
certain circumstances. Please contact Phantomgogo directly to determine battery replacement.
Damage During Shipping
Although damage to the bike during shipping is not covered by this limited warranty, Phantomgogo will oer to x or replace the item
damaged to the best of our ability. Damage claims are very time sensitive and it is your responsibility to notify us immediately when
delivery is made and the bike/scooter is discovered damaged. The following is required to certify the delivery damage:
Please inspect the bike/scooter and packaging when received. If damage is discovered, please contact us immediately.
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R1 specications
2
• Max Supported Weight: 265 lbs
• Min. Supported Weight: 70 lbs
• Max Speed: 15.5 mph
• Max Range: 20 miles
• Motor Power: 450W
• Battery Voltage: 36V DC Lithium Battery
• Battery Capacity: 8Ah
• Twist Throttle: Yes
• Power Requirement: AC 100-240V, 50/60hz
• Front Fork: Rigid Steel Fork
• Tire Size: 12” Front & Rear
• Brake Type: Front & Rear Disc
The following instructions are applicable to the basic user manual. Please pay special attention to Warnings or Notes as
published in this manual. For your cycling safety, please read this manual carefully before using your R1 electric scooter
to make sure you can ride comfortably and correctly.