PHCC Pro Series 2200 Operator's manual

IMPORTANT: Even if you have the Pro Series backup sump pump
system installed by someone else, you must read and follow the
safety information contained in this manual. Failure to do so
could result in property damage, serious injury, or death.
A/C-D/C
Battery Backup
Sump Pump System
Important Safety Warnings and
Instructions
Electrical precautions 1
Battery preparation 1
Battery precautions 1
Introduction
Items included in system 2
Additional items needed 2
Replacement parts list 2
System specifications 2
Pump & Pipe
Installation Instructions
Installation options 3
Direct discharge to outside 4
Connection to existing discharge 5
Direct discharge for narrow sumps 6
Connection to existing discharge
for narrow sumps 7
Battery Instructions 8
Control Unit Connections
Positioning the float switch 9
Connecting the pump 9
Installing the battery fluid sensor 9
Connecting the battery 9
Connecting to AC power 10
Understanding the Warning
Lights and Alarms
Silencing the alarm 10
Battery fluid is low 10
Battery problem 11
Cleaning battery terminals 11
Replacing the battery 12
Power failure 13
Pump failure 13
Pump was activated 13
Replacing the pump 13
Battery power level 13
Testing the System
Testing the float switch 14
Parts & Service Information
Technical support 14
Troubleshooting Guide 14
Warranty 15
Instruction Manual & Safety Warnings
Table of Contents

Important Safety
Warnings & Instructions
SAVE THESE INSTRUCTIONS. This manual
contains important SAFETY WARNINGS and
OPERATING INSTRUCTIONS for the Pro Series
battery backup sump pump system. You will
need to refer to it before attempting any
installation or maintenance. ALWAYS keep these
instructions with the unit so that they will be
easily accessible.
Failure to read and follow these warnings and
instructions could result in property damage,
serious injury, or death. It is important to read
this manual, even if you did not install the Pro
Series backup sump pump, since this manual
contains safety information regarding the use
and maintenance of this product. DO NOT
DISCARD THIS MANUAL.
ELECTRICAL PRECAUTIONS
Risk of electrical and fire hazard. May result
in death, serious injury, shock or burns.
To help reduce these risks, observe the
following precautions:
• DO NOT walk on wet areas of the basement
until all power has been turned off. If the
main power supply is in a wet basement, call
an electrician.
• NEVER handle the control unit with wet hands
or while standing on a wet surface.
• ALWAYS unplug the control unit and dis-
connect the cables from the battery before
attempting any maintenance or cleaning.
• ALWAYS unplug the main pump when instal-
ling or servicing the backup pump to avoid
electric shock.
• DO NOT expose the control unit to rain or
snow.
• Pull the plug rather than the cord when
disconnecting the control unit.
• An extension cord should not be used unless
absolutely necessary. If an extension cord
must be used, be sure the plug has the same
configuration as the plug on the control unit.
• Use of an attachment not recommended or
sold by the manufacturer may result in a risk
of fire or injury from an electrical shock.
• DO NOT operate the computer control unit if it
has received a sharp blow, been dropped, or
otherwise damaged in any way. Contact
Glentronics technical support at 800-991-
0466, option #3.
• DO NOT disassemble the control unit. When
service is required, contact Glentronics tech-
nical support at 800-991-0466, option #3.
Return the control unit to the manufacturer for
any repairs at the following address:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
BATTERY PREPARATION
Sulfuric acid can cause blindness or severe
burns. Avoid contact with skin, eyes or
clothing. In the event of accident, flush
with water and call a physician immediately.
KEEP OUT OF REACH OF CHILDREN.
To help reduce these risks, observe the
following precautions:
• Someone should be within range of your voice
or close enough to come to your aid when you
work near a lead-acid battery.
• Have plenty of fresh water and soap nearby in
case battery acid contacts skin, clothing or
eyes.
• Wear eye and clothing protection and avoid
touching your eyes while working with battery
acid or working near the battery.
• If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid
enters eye, immediately flood eye with run-
ning cold water for at least 10 minutes and get
medical attention.
• Battery posts and terminals contain lead and
lead compounds, chemicals known to the State
of California to cause cancer and reproductive
harm. Wash hands after handling.
BATTERY PRECAUTIONS
Explosive gases could cause serious injury
or death. Cigarettes, flames or sparks could
cause battery to explode in enclosed spaces.
Charge in well-ventilated area. Always
shield eyes and face from battery. Keep
vent caps tight and level.
To help reduce these risks, observe the
following precautions:
• NEVER smoke or allow a spark or flame in the
vicinity of the battery.
• Use the Pro Series control unit for charging a
LEAD-ACID battery only. Do not use the
control unit for charging dry-cell batteries that
are most commonly used with home
appliances.
• Be sure the area around the battery is well
ventilated.
• When cleaning or adding water to the battery,
first fan the top of the battery with a piece of
cardboard or another non-metallicmaterial to
blow away any hydrogen or oxygen gas that
may have been emitted from the battery.
• DO NOT drop a metal tool onto the battery. It
might spark or short-circuit the battery and
cause an explosion.
• Remove personal metal items such as rings,
bracelets, watches, etc. when working with a
lead-acid battery. A short circuit through one
of these items can melt it causing a severe
burn.
• ALWAYS remove the power cord from the
electrical outlet before connecting or
disconnecting the battery cables. Never allow
the rings to touch each other.
• Check the polarity of the battery posts. The
POSITIVE (+) battery post usually has a larger
diameter than the NEGATIVE (-) post.
• When connecting the battery cables, first
connect the small ring on the end of the
WHITE wire to the NEGATIVE (-) post of the
battery, and then connect the large ring on
end of the BLACK wire to the POSITIVE (+) post
of the battery.
Do not use system to pump flammable or
explosive fluids such as gasoline, fuel oil,
kerosene, etc.
Page 1
!DANGER
!DANGER
!WARNING / POISON
!DANGER
POSITIVE POST HAS
LARGER DIAMETER NEGATIVE POST HAS SMALLER DIAMETER
POSITIVE
POST NEGATIVE
POST

Introduction
The Pro Series 2200 A/C-D/C backup sump pump
system is battery-operated. It is designed as an
emergency backup system to support your
regular AC sump pump, and it will automatically
begin pumping if your main AC pump fails.
Should any malfunction or emergency occur that
involves the sump pump, the battery, or the AC
power, your Pro Series system will sound an
alarm. A light on the display panel of the
control unit will indicate the cause of the alarm
and the corrective action.
If the main AC pump breaks or is unable to keep
up with all the incoming water, the Pro Series
pump is capable of running without discharging
the battery as long as the AC power is on.
The Pro Series Sump Pump System includes:
 A control unit with a float switch and a
battery fluid level sensor
 A pump with 11⁄2” PVC pipe adapter
 A plastic wire tie for mounting the float
switch
 A battery box
 A battery cap with a hole to accommodate
the fluid sensor
 A battery filler bottle
You will also need to supply:
 A Pro Series 2200 Standby
Battery, or another deep cycle
battery
 11⁄2” rigid PVC pipe and fittings
 PVC cement and primer
 A union or a “Y” connector and
two (2) check valves depending
on the installation method you
use
 Six (6) quarts of 1.265 specific
gravity battery acid
Replacement Parts
Description Part No.
Pump 1011008
Float switch assembly 1020003
Fluid sensor assembly 1014001
Pipe adapter 1120002
Battery box 1113003
Battery cap with hole 1125000
Battery filler bottle BFB-P
Call 800-991-0466, option 3 to
order parts.
System Specifications
Power supply requirements . . . . . . 115 volts AC
Pumping capacity . . . . . . . . . . 3500 GPH @ 0’
Pumping capacity . . . . . . . . . 2200 GPH @ 10’
Pump dimensions. . . . . . . . . . 75⁄8H x 513⁄16” W
Pump dimensions w/elbow. . . . . . 75⁄8H x 9” W
Pump housing & strainer . . . . . .Non-corrosive,
will not rust
Pump . . . . . . . . . . . . . . . . . . . .Can run dry;
can be used in sumps with
water softener or laundry discharge
Float switch . . . . . . . . . .Independent; can be
set at any level
Page 2
Control Unit
Battery Box
Cap
Wire Tie
Float
Switch
Pipe Adapter Pump
Battery Wires Fluid Sensor
For narrow sump pits you will need some
additional parts:
 An “L” bracket at least 6 inches long. (Preferably one that
will not rust.)
 Two (2) stainless
steel hose clamps
 One (1) stainless
steel screw (#8-32 x
3/4”), a matching
washer & nut
Battery
Filler
Bottle

Pump & Pipe
Installation Instructions
There are two basic methods that can be used to
install the pump, a direct discharge to the
outside of the building, or a connection to an
existing discharge pipe. The same two options
apply in very narrow sump pits where the backup
pump must be mounted above the main pump.
Whenever possible, install your Pro Series backup
pump with a direct discharge to the outdoors.
By using this method, there will always be an
outlet for the water from the sump. During times
of very heavy rain, many storm sewers fill up. If
your pump is trying to discharge water into a full
sewer, there is nowhere for the water to go. By
discharging directly outdoors, there is always an
outlet for the water that is pumped out of the
sump. For this method, you will need to drill a
hole through a floor joist or the foundation from
the basement to the outside of the house.
If the direct discharge method is not possible or
convenient, the Pro Series pump can be hooked
up to the same line as your AC sump pump by
installing a “Y” connector and two check valves.
In most cases the backup pump will fit next to
the main AC pump in the sump pit. In very
narrow pits, the backup pump can be mounted
above the main pump. Try to fit the backup
pump on the floor of the sump first.
Select the installation method that will best suit
your needs from the diagrams at the right. Full
instructions for each installation method are
provided on the following pages.
Installation will take a couple hours.
Page 3
NORMAL SUMP PIT
INSTALLATIONS
PUMP
WIRE
PIPE
ADAPTER
FLOOR
JOIST
MAIN
AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
1/8" HOLE
45°ELBOW
"Y" CONNECTOR
CHECK
VALVE
PRO SERIES
PUMP
DRAIN TILE
PUMP
WIRE
HOSE CLAMPS
PIPE ADAPTER
PRO SERIES
PUMP
"L" BRACKET
FLOOR
JOIST
MAIN AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
RIGID
1-1/2"
PVC PIPE
45°ELBOW
"Y"
CONNECTOR
CHECK
VALVE
1/8" HOLE DRAIN TILE
PUMP
WIRE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPE
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
CHECK
VALVE
PRO SERIES
PUMP
DRAIN TILE
PUMP
WIRE
CHECK
VALVE
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPE
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
PRO SERIES
PUMP
DRAIN TILE
Installation B
Connection
to Existing
Discharge Pipe
Page 5
Installation C
Direct Discharge
to Outside
Page 6
Installation D
Connection
to Existing
Discharge Pipe
Page 7
Installation A
Direct Discharge
to Outside
Page 4
NARROW SUMP PIT
INSTALLATIONS

Page 4
Pump & Pipe
Installation Instructions
INSTALLATION A:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING (Diagram A)
sDANGER
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury
or death.
1. Cut a four-foot (4’) piece of 11⁄2” rigid PVC
pipe and cement it to the pipe adapter that
is attached to the elbow on the pump.
2. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
3. Place the pump with the 4’ PVC pipe
attachment on the bottom of the sump floor
next to the main AC pump. Do not mount
the pump to any existing pipes; it should be
placed on the floor of the sump. A brick may
be placed under the pump if there are rocks
or other debris on the sump floor that may
clog the pump.
4. Attach a union or check valve (sold
separately) to the top of the 11⁄2” pipe. This
will allow the pump to be removed easily,
should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, try to route the discharge
pipe to an exterior wall via the shortest path
with the fewest turns. More turns will reduce
the pumping capacity. The pipe section exiting
the building should be on a downward slope so
that the water in the pipe will exit outside
instead of returning to the sump. Extend the
discharge pipe outside the building as far as
possible to avoid the return of discharged water
to the sump. Be sure to seal the hole in the wall
where the pipe exits and cement or clamp all
connections securely to prevent leaking. No
check valve is needed with this method of
installation, as long as you use less than 20
feet of pipe.
CAUTION
If you use more than a total of 20 feet of pipe
in the installation, install a check valve in
place of the union. Make sure it is installed
with the arrow pointing up or it will not
prevent the backflow of water. When a check
valve is used, a 1/8” hole must be drilled in the
PVC pipe 3” above the Pro Series pump. Drill
the hole at a 45º angle toward the bottom of
the sump. If a hole is not drilled above the
pump, an air lock may prevent the pump from
operating, and the basement will flood.
PUMP
WIRE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPE
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
CHECK
VALVE
PRO SERIES
PUMP
DRAIN TILE
1
2
3
4
Diagram A
! DANGER
CAUTION

Page 5
Pump & Pipe
Installation Instructions
INSTALLATION B:
CONNECTION TO AN EXISTING DISCHARGE
PIPE (Diagram B)
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
1. Cut a four-foot (4’) piece of 11⁄2” rigid PVC
pipe and cement it to the pipe adapter that is
attached to the elbow on the pump.
2. (a) Install a check valve on the PVC pipe
attached to the Pro Series pump. Make sure
it is installed with the arrow pointing up or it
will not prevent the backflow of water.
2. (b) When a check valve is used, drill a 1/8”
hole in the 11⁄2” PVC pipe three inches (3”)
above the connection to the Pro Series pump.
Drill the hole at a 45º angle toward the
bottom of the sump to avoid splashing water
outside the sump pit. If a 1/8” hole is not
drilled above the pump, an air lock may
prevent the pump from operating, and the
basement will flood.
3. If there is no check valve on the main AC
pump, one must be installed at this time.
Then install a “Y” connector above the check
valve on the discharge pipe for the main AC
pump.
4. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
5. Place the pump with the 4’ PVC pipe
attachment on the bottom of the sump floor,
next to the main AC pump. Do not mount the
pump to any existing pipes...it should be
placed on the floor of the sump. A brick may
be placed under the pump if there are rocks or
other debris on the sump floor.
6. Connect a 11⁄2” diameter discharge pipe above
the check valve of the Pro Series pump, and
attach a 45º elbow to that pipe. Extend
another piece of pipe to reach the “Y”
connector you have inserted above the check
valve on the discharge pipe of the main
pump.
7. Cement or clamp all connections securely to
prevent leaking.
PUMP
WIRE
PIPE
ADAPTER
FLOOR
JOIST
MAIN
AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
1/8" HOLE
45°ELBOW
"Y" CONNECTOR
CHECK
VALVE
PRO SERIES
PUMP
DRAIN TILE
Diagram B
34
56
2a 2b
CAUTION
!DANGER
1

Page 6
Pump & Pipe
Installation Instructions
INSTALLATION C:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING FOR NARROW SUMP PITS
(Diagram C)
sDANGER
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury
or death.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless
steel hose clamps. Position the bracket so
the bottom of the “L” is just above the top of
the main pump, and out of the way of any
float switch on the main pump.
2. (a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer. There are holes suitable for
mounting on the bottom of the strainer. (b)
Using a #8-32 x 3/4” stainless screw, washer
& nut, attach the strainer to the “L” bracket.
(c) Once the strainer is attached, simply press
the pump body onto the mounted strainer.
3. Cut a three-foot (3’) piece of 11⁄2” rigid PVC
pipe and cement it to the pipe adapter that
is attached to the elbow on the pump.
4. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
5. Attach a union or check valve (sold
separately) to the top of the 11⁄2” pipe. This
will allow the pump to be removed easily,
should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices try to route the discharge
pipe to an exterior wall via the shortest path
with the fewest turns. More turns will reduce
the pumping capacity. The pipe section exiting
the building should be on a downward slope so
that the water in the pipe will exit outside
instead of returning to the sump. Extend the
discharge pipe outside the building as far as
possible to avoid the return of
discharged water to the sump. Be
sure to seal the hole in the wall
where the pipe exits and cement or
clamp all connections securely to
prevent leaking. No check valve is
needed with this method of
installation, as long as you use less
than 20 feet of pipe.
PUMP
WIRE
CHECK
VALVE
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPE
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
PRO SERIES
PUMP
DRAIN TILE
Diagram C
2c 4
5
3
CAUTION
!DANGER
12b2a
“L” BRACKET
If you use more than a total of 20 feet of pipe in the
installation, install a check valve in place of the
union. Make sure it is installed with the arrow
pointing up or it will not prevent the backflow of
water. When a check valve is used, a 1/8” hole must
be drilled in the PVC pipe 3” above the Pro Series
pump. Drill the hole at a 45º angle toward the
bottom of the sump. If a hole is not drilled above the
pump an air lock may prevent
the pump from operating, and
the basement will flood.

Page 7
Pump & Pipe
Installation Instructions
INSTALLATION D:
CONNECTION TO EXISTING DISCHARGE PIPE
FOR NARROW SUMP PITS
(Diagram D)
sDANGER
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
1. Attach the “L” bracket to the discharge pipe
of the main AC pump with two (2) stainless
steel hose clamps. Position the bracket so the
bottom of the “L” is just above the top of the
main pump, and out of the way of any float
switch on the main pump.
2.(a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer. There are holes suitable for
mounting on the bottom of the strainer. (b)
Using a #8-32 x 3/4” stainless screw, washer
and nut, attach the strainer to the “L”
bracket. (c) Once the strainer is attached,
simply press the pump body onto the
mounted strainer.
3. Cut a three-foot (3’) piece of 11⁄2” rigid PVC
pipe and cement it to the pipe adapter that is
attached to the elbow on the pump.
4. (a) Install a check valve on the PVC pipe
attached to the Pro Series pump. Make sure
it is installed with the arrow pointing up or it
will not prevent the backflow of water.
4. (b) When a check valve is used, drill a 1/8”
hole in the 11⁄2” PVC pipe three inches (3”)
above the connection to the Pro Series pump.
Drill the hole at a 45º angle toward the
bottom of the sump to avoid splashing water
outside the sump pit. If a hole is not drilled
above the pump, an air lock may prevent the
pump from operating, and the basement will
flood.
5. If there is no check valve on the main AC
pump, one must be installed at this time.
Then install a “Y” connector above the check
valve on the discharge pipe for the main AC
pump.
6. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with tape.
7. Connect a 11⁄2” diameter discharge pipe above
the check valve of the Pro Series pump, and
attach a 45º elbow to that pipe. Extend
another piece of pipe to reach the “Y”
connector you have inserted above the check
valve on the discharge pipe of the main
pump.
8. Cement or clamp all connections securely to
prevent leaking.
PUMP
WIRE
HOSE CLAMPS
PIPE ADAPTER
PRO SERIES
PUMP
"L" BRACKET
FLOOR
JOIST
MAIN AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
RIGID
1-1/2"
PVC PIPE
45°ELBOW
"Y"
CONNECTOR
CHECK
VALVE
1/8" HOLE DRAIN TILE
3
5
1
67
4a 4b
2a
2b 2c
Diagram D
“L”
BRACKET
CAUTION
!DANGER

Page 8
Battery Instructions
A new Pro Series 2200 Standby Battery will run this
system for a minimum of 7.5 hours continuously.
However, most of the time the pump will turn on
and off, and the battery will run the pump
intermittently for days. In addition, the unique
materials in the battery enable it to last for five to
seven years in standby service.
• The use of automotive batteries is NOT recom-
mended. Automotive batteries are not designed
for this application. They will only run the pump
for a short time and will have a shorter life than
a standby battery.
• The battery fluid sensor and cap are designed to
fit the Pro Series batteries.Measuring the
battery fluid is one of the most important
features of the system; since about 80% of
backup sump pump failures are the result of a
battery that has dried out.
Do not use the enclosed battery cap on any
battery except a Pro Series battery. Do not
drill a hole in the cap of another brand of
battery to accommodate the fluid sensor.
Batteries emit explosive gases, which can
cause serious injury or death.
PREPARING THE PRO SERIES
STANDBY BATTERY
The Pro Series batteries are shipped dry (without
acid) so they never lose power before you take
them home. A battery is activated when the acid is
added, and then it slowly begins to deteriorate as it
ages. By adding the acid just before use, the battery
will always be fresh. Use 1.265 specific gravity
battery acid to fill the battery. It is available where
you purchased the battery.
Wear eye and clothing protection. If battery
acid contacts skin or clothing, wash
immediately with soap and water. If acid
enters eyes, flush with water for 10 minutes
and get medical attention. Review the safety
instructions on page 1.
1. Remove the battery box top by pushing in the
tabs on the front and back of the box and lifting
up.
2. Place the battery box on the floor. Place the dry
(unfilled) battery into the battery box. Remove
the foil seal on the top of the battery.
3.(a) Carefully push in the perforated tab at the
top of the acid pack. Lift up the large tab and
pull out the dispensing hose. Hold the hose
upright above the pack and squeeze the hose
forcing all the acid back into the pack. (b)
Position the acid pack and battery as shown at
the right. Pinch the end of the hose together
and cut off the tip. Insert the end of the hose
into each cell. Control the flow by pinching the
hose with thumb and forefinger. Fill each cell
of the battery to a level just covering the
battery plates, and then go back and top off
each cell equally. It is important to have the
cells filled equally or the battery will not
operate properly. The acid should reach a level
just below the cap rings. (Diagram E)
A newly filled battery will sometimes require
additional acid after about ten minutes. Re-
examine the fill level and add additional acid, if
necessary. The battery acid may bubble at this
time and give off a sulfur-like smell, but this is
normal. After the battery has been filled, screw
the caps on the top of the battery.
When you fill the battery for the FIRST time, it will
be the ONLY time you add acid to the battery. In
the future, when the fluid level is low, add distilled
water to the cells. Never add more acid.
Do not throw an old battery in the
trash. Take it to a service station or
recycling center.
2nd LEVEL
1st LEVEL
PLATES
CELL WALL
1. FILL TO 1st LEVEL, COVER THE PLATES

2. THEN FILL TO 2nd LEVEL, JUST BELOW
THE BOTTOM OF THE CAP RINGS
BATTERY TERMINALS
BATTERY CAP RINGS
CROSS SECTION OF BATTERY
Diagram E
12
3a 3b
CAUTION
!DANGER
!DANGER
CAUTION

Page 9
Control Unit Connections
Risk of electrical shock or battery explosion,
which can cause serious injury or death.
Unplug the main AC pump to avoid electrical
shock. Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 10 minutes. Review the safety
instructions on page 1.
Position the control unit in a secure place
approximately 4 feet above the floor. Be sure
the power cord will reach the AC power outlet
and the pump cable and the float switch will
reach the bottom of the sump. Position the unit
in a well-ventilated area. Do not place anything
on top of the battery. Do not place anything on
top of the control unit. (Diagram F)
1. Positioning the float switch: The float
switch will turn on the pump when the water
rises to the top of the switch, and it will
remain running as long as the water is above
the float switch. When the water drops below
the float switch, an internal timer in the
control unit will keep the pump running an
additional 25 seconds to empty the sump pit.
The switch should be mounted about 6 inches
above the water level line in the sump pit.
(a) Attach the float switch very securely to
the discharge pipe with the plastic wire tie.
(b) If the pump is stacked above the main AC
pump in a narrow sump pit, the float may be
attached to the elbow of the pump. Be sure
the switch is positioned vertically with the
mounting bracket at the top. Do not tilt the
switch. Do not position the float switch on the
side of the discharge pipe facing the drain tile
or any incoming rush of water!
2. Connecting the pump: Remove the security
tag from the pump and plug the pump wires
into the pump connector on the back of the
control unit.
3. Installing the battery fluid
sensor: Remove the cover of the
battery box by pushing in the
tabs on the front and back, then
lifting up. Fan the area around
the top of the battery with a
piece of cardboard (or another
non-metallicmaterial) to remove
any hydrogen or oxygen gas that
may have been emitted from the
battery. Replace the battery cap
that is 2nd from the POSITIVE
(+) post of the battery with the
YELLOW battery cap that is
provided in the Pro Series
package. An arrow on the top of
the battery marks this position.
There are two holes in the
battery cap. Insert the fluid
sensor in the hole that is off-
center on the top of the cap. Do
not glue the sensor into the cap.
If you are not using the Pro Series battery,
you cannot use the battery fluid sensor.
However, you must attach the sensor to the
POSITIVE (+) post of the battery or the alarm
will sound continuously. The Pro Series sump
pump system will not warn you if the fluid
level is low in this
configuration. You
will need to check
your battery every
couple of months
to see if it needs
water. If the
battery dries out,
the system will
not work.
4. Connecting the battery: Remove the wing
nuts from the battery terminals. Remove the
security tag from the battery cables. Attach
the battery cables to the battery…the WHITE
wire to the NEGATIVE (-) post, and then the
BLACK wire to the POSITIVE (+) post. Replace
the wing nuts and tighten.
BATTERY
CABLE
SENSOR
WIRE
SENSOR
TERMINAL
BATTERY
BATTERY
BOX
AC
OUTLET
COMPUTER
CONTROL UNIT
PUMP
WIRE
FLOAT WIRE
FLOAT SWITCH
PIPE ADAPTER
PRO SERIES PUMP
MAIN AC PUMP
WIRE
TIE DRAIN TILE
1b
4
3
6
5
2
Diagram F
!DANGER
1a
CAUTION
POSITIVE
POST NEGATIVE
POST SURGE
PROTECTOR

Page 10
5. Immediately plug the AC power cord into a
grounded AC wall outlet. (A surge protector
that protects all three pins on the power line
is recommended.) You will have 10 seconds
before the “Power failure” alarm will sound.
The alarm will be silenced once the unit is
plugged into the wall. At this time the
computer control unit will perform a startup
procedure. Various lights will go on and off,
the alarm will beep and the pump will be
activated for a few seconds.
6. Secure the cover on the battery box by
slipping the tabs through the fittings on the
front and back of the box. BE SURE TO PLUG
IN THE MAIN AC PUMP.
Understanding the
Warnings & Alarms
The Pro Series control unit features a series of
warning lights that pinpoint potential problems.
In addition, an alarm sounds to alert you to the
problem. In some cases the lights and alarm will
go off automatically when the problem has been
solved. In others, the GRAY button must be
pushed to silence the alarm. Refer to the table
below for a quick review of the features and their
corresponding alarm status.
SILENCING THE ALARM DURING
AN EMERGENCY
If the alarm can be silenced before the problem is
corrected, you may silence it for two minutes by
holding down the GRAY button for 1 second. The
alarm will be silenced, but the light will stay on.
To silence the alarm for 24 hours, hold down the
GRAY button for 5 seconds. It will automatically
reactivate after 24 hours. The warning light will
stay on.
BATTERY FLUID IS LOW
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated area.
Do not smoke or allow a spark or flame in the
vicinity of the battery. Avoid dropping metal
tools on the battery. If battery acid contacts
eyes, flush with water for 10 minutes. Review
the safety instructions on page 1.
REFER TO THE PHOTOS AT RIGHT & ON PAGE 11
If this warning light and alarm are on, you need
to add distilled water to the battery.
1. Remove the top of the battery box by pushing
in the tabs on the front and back, then lifting
up.
2. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallicmaterial) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery. Then remove the fluid sensor
from the battery cap. The alarm will sound
when the sensor is removed.
3. Unscrew the six battery caps. Add distilled
water to each cell with the battery filler
bottle. If distilled water is not available, tap
water with a low mineral content may be
used. Well water is not recommended. NEVER
ADD MORE ACID. Fill the battery to level 2 as
shown in Diagram E on page 8. The Pro Series
battery filler will automatically fill the level
to the correct height.
4. Replace the battery caps and the fluid sensor.
Be sure the fluid sensor is positioned in the
2nd cell from the positive post. It is marked
with an arrow on the top of the battery. The
warning light and alarm will turn off
automatically when the battery is refilled and
the sensor is replaced.
5. Replace the battery box cover.
!DANGER
Alarm can be Alarm shuts off
silenced before automatically
problem is when the problem
Warning corrected is corrected
Battery fluid low Yes Yes
Battery problem No No, push gray button
Power failure Yes Yes
Pump failure No No, push gray button
Pump was activated Yes No, push gray button
1
2

Page 11
BATTERY PROBLEM
This light and alarm will go on when the control
unit senses that the battery has approximately 1
hour of continuous pumping energy left. This
could occur when:
• Corrosion on battery terminals and/or cable
rings is preventing the battery from charging
properly
• The battery is getting old and should be
replaced
• The pump has been running for many hours
and the battery is below the 25% charge level
on the “Battery power level” gauge
Check the battery cables and the battery
terminals for corrosion. Clean and tighten them
as needed. The procedure is described in the
next column.
If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of 1 hour of pumping time to replace
the battery. (In most cases, the pump does not
run continuously, and therefore, you actually
have a longer time to replace it.) You will not
be able to silence the alarm. Left unattended,
the basement will flood. In a severe emergency,
if a replacement battery is not available, you
could temporarily use your car battery.
Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the
GRAY button is pressed for 1 second.
In the event that your Pro Series sump pump
system has pumped for an extended period of
time, the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.
Press the GRAY button for 5 seconds to silence
the alarm.
If the battery is completely discharged, an
internal safety feature will not allow the
charging system to activate. Call the Glentronics
service department for instructions or replace
the battery.
If the battery is relatively new and the battery
alarm is activated, before you replace the
battery, call the Glentronics service department.
The phone number is 800-991-0466, option 3.
TO CLEAN THE BATTERY TERMINALS
AND CABLES
Risk of electrical shock or battery explosion,
which can cause serious injury of death. Wear
eye protection. Work in a well-ventilated area.
Do not smoke or allow a spark or flame in the
vicinity of the battery. Avoid dropping metal
tools on the battery. If battery acid contacts
eyes, flush with water for 10 minutes. Review
the safety instructions on page 1.
1. Unplug the power cord from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallicmaterial) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Unscrew the wing nuts. Remove the battery
cables and clean the battery posts with a
battery post terminal cleaner or a wire brush.
5. Clean the corrosion off of the ring connectors
on the ends of the battery wires. Use a stiff
brush or sandpaper.
6. If the fluid sensor has come out of the
YELLOW battery cap, replace it now. Then
replace the battery cables, WHITE to the
NEGATIVE (-) post, and BLACK to the POSITIVE
(+) post. Tighten the wing nuts.
7. Plug the power cord into the wall outlet. (You
can provide additional protection for the
control unit by using a surge protector.)
REPLACING THE BATTERY
Risk of electric shock or battery explosion,
which can cause serious injury or death.
Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 10 minutes. Review the safety
instructions on page 1.
REFER TO THE PHOTOS ON PAGE 12
3
4
!DANGER
!DANGER
4
5
2
3
6
7
POSITIVE
POST NEGATIVE
POST
SURGE
PROTECTOR

1. Unplug the power cord from the wall outlet.
2. Remove the cover of the battery box by pushing
in the tabs on the front and back, then lifting
up.
3. Fan the area around the top of the battery with
a piece of cardboard (or another non-metallic
material) to remove any hydrogen or oxygen gas
that may have been emitted from the battery.
4. Remove the fluid sensor from the battery cap,
and then remove the YELLOW battery cap. Save
it for use in the new battery.
5. Unscrew the wing nuts and remove the battery
cables.
6. Remove the old battery from the battery box
and place the new battery in the box. Fill the
battery following the instructions on page 8.
7. Clean any corrosion off of the ring connectors
on the end of the battery cables. Use a wire
brush or sandpaper.
8. Replace the battery cables, WHITE to the
NEGATIVE (-) post and BLACK to the POSITIVE
(+) post.
9. Rinse and dry the YELLOW cap from the old
battery to remove any residue. Replace the
BLACK battery cap in the cell that is 2nd from
the POSITIVE post with the YELLOW cap from
the old battery. Insert the fluid sensor in the
cap. Put the BLACK battery cap on the old
battery.
10. Plug the power cord into the wall outlet. (You
can provide additional protection for the
control unit by using a surge protector.)
POWER FAILURE
There are several causes for power failure. The
most common is a power outage by your electric
company. During this emergency, the Pro Series
system will automatically switch to battery power
and protect your basement from flooding. You can
silence the “Power failure” alarm for 24 hours by
pressing the GRAY button for 5 seconds. The alarm
will be silenced, but the light will stay on. The
system will continue to operate while the power
alarm is silenced. After 24 hours, the alarm will
automatically reactivate.
1. If the power is on in the rest of the house,
check the home circuit breaker or fuse box for
failure, and correct the problem.
2. Check the power cord. Make sure it is securely
plugged into the wall outlet.
3. Check the AC fuse located on the back panel of
the control unit. If it has blown, replace it with
a 5-amp glass barrel fuse, commonly found at
hardware stores and auto supply stores. If the
fuse blows again, call Glentronics technical
support at 800-991-0466, option 3.
The control unit must receive 115 volts AC +/- 5%
from the AC outlet. Any voltage lower than 110
volts will activate the power failure alarm. Lower
voltages can be caused by utility brown outs or a
heavy power draw from other appliances on the
same circuit. Reduce the number of appliances on
the circuit.
PUMP FAILURE
REFER TO THE PHOTOS ON PAGE 13
The Pro Series control unit will check the pump and
its wire connections each week for possible pump
failure. The system will test the pump by running
it for 2-3 seconds to make sure it is operating. If
the “Pump failure” alarm sounds:
1. Check the pump plug in the back of the unit to
make sure it is firmly connected. Check the
pump wires for any possible breaks.
2. If the pump wires are connected, test the pump
by lifting the float switch in the sump. It
should turn on when the float is lifted. Do not
push the GRAY button to test the pump during
Page 12
9
2
3
10
6
7
8
REMOVE
2
3
POSITIVE
POST NEGATIVE
POST
SURGE
PROTECTOR
4,5

this procedure. The pump is designed to run
dry, so if there is no water in the sump pit
during the test, the pump will not be
damaged.
3. If the control unit still indicates that the
pump is defective, replace the pump. The
procedure is described in the next column.
Your Pro Series 2200 has a 20-amp DC safety
fuse in the back of the cabinet to protect the
unit and the battery. If the fuse blows, the
pump alarm will sound to alert you to the
problem. Replace the 20-amp fuse. If it blows
again, unplug the computer control unit from
the wall and disconnect the battery cables
from the battery. Then call Glentronics’ service
department for instructions.
PUMP WAS ACTIVATED
When the water rises in the sump pit and lifts
the float switch, the pump will begin pumping,
and the “Pump was activated” light and alarm
will turn on. The pump warning stays on to alert
you to the fact that the standby system was used
to empty the water from the sump. Try to
determine what caused the system to activate.
• Check the main pump for failure. It may not be
working, the float switch may be stuck, or it
may be too small to handle the inflow of water.
• Make sure the check valve is working and
installed correctly. It may need to be
replaced.
• Make sure the discharge pipe is not clogged or
frozen.
• If the power was out, and the backup pump
was activated, you need to push the GRAY
button to silence the alarm.
REPLACING THE PUMP
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
Review the safety instructions on page 1.
REFER TO PHOTOS AT RIGHT
1. Unplug the pump from the back of the control
unit.
2. Release the union or check valve and remove
the pump and the rigid PVC pipe section from
the sump pit.
3. Unscrew the pipe and fitting from the old
pump, and screw them into the new pump.
4. Lower the pump into the sump and reconnect
the union or check valve.
5. Plug the pump wires into the back of the
control panel. BE SURE TO PLUG IN THE
MAIN AC PUMP.
BATTERY POWER LEVEL
Your Pro Series backup sump pump system has a
gauge which will report the level of charge in the
battery. As the battery’s energy is depleted
during operation without AC power, or simply by
aging, the gauge will indicate the percent of
charge remaining in the battery. Should the
percent drop below 25%, the “Battery problem”
indicator will light up and the alarm will sound.
If this warning goes on while the pump is
running, you will have a minimum of 1 hour to
replace the battery. (In most cases the pump
does not run continuously, and therefore, it will
run much longer.) In a severe emergency, if a
replacement battery is not available, you could
temporarily use your car battery.
Once the AC power is restored, the battery will
recharge, unless it is old or damaged. Press the
GRAY button for 1 second to reset the alarm.
Page 13
1
4
3
!DANGER
LIFT
FLOAT
2
1
2
5

TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump for
approximately 25 seconds so it can empty all the
water in the sump pit. If there is no water in the
pit, the pump can run dry for this amount of
time. The alarm will sound and the “Pump was
activated” light will go on. After the pump has
stopped, push the GRAY button to silence the
alarm. If the GRAY button is pressed before the
pump has stopped, the alarm will go off
temporarily. Wait for the pump to stop pumping,
and then push the GRAY button to completely
silence the alarm.
PARTS & SERVICE INFORMATION
You can receive technical support, parts or
service information by calling Glentronics, Inc.
at 800-991-0466, option 3, or by visiting the
website at www.proseriespumps.com. Send
your unit to the following address for repairs:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
Page 14
LIFT
FLOAT
BATTERY
Possible Reasons
The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .
BATTERY
Possible Reasons
Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . .
Battery is damaged or old . . . . . . . . . . . . . . . . . . . . . . . . .
POWER
Possible Reasons
Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .
The power cord is unplugged from the wall . . . . . . . . . . . . .
The charger is receiving less than 110 volts from the outlet . .
PUMP
Possible Reasons
Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . .
PUMP WAS
Possible Reasons
The main AC pump failed because of a power outage . . . . . . .
The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . .
The float switch on the main pump is jammed or defective . .
The main AC pump could not keep up with the inflow of water .
The check valve is stuck or installed improperly and the water
returns to the sump pit . . . . . . . . . . . . . . . . . . . . . . . . . . .
The discharge pipe is blocked and the water returns to the
sump pit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FLUID LOW
Remedies
Add distilled water to the battery
PROBLEM
Remedies
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1 hour of continuous
pumping power left. Battery will recharge when power is restored
Replace battery
FAILURE
Remedies
None. The backup pump will run on the battery
Try another outlet, replace the fuse or reset the circuit breaker
Make sure the power cord is plugged in securely
None, if the utility company has instigated brown outs. Otherwise, reduce
the number of other appliances on the circuit
FAILURE
Remedies
Make sure the pump is securely plugged into the back of the control unit
Replace the pump
Remove strainer and clean out any debris. Replace the 20-amp DC fuse. If
the fuse blows again, replace the pump.
ACTIVATED
Remedies
None. The backup pump was activated
Replace the main AC pump
Free the float switch or replace it
None. The backup pump was activated. If this is a recurring problem,
install a higher capacity main pump
Replace the check valve or correct the installation
Clean out or replace the discharge pipe
Troubleshooting Guide
Read safety warnings & instructions before attempting any repairs or maintenance.
!DANGER

© 2005, Glentronics, Inc. 1806022
Page 15
Limited Warranty
GLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, battery box and
control unit products are free from defective materials and workmanship for the period indicated below:
All parts and labor (excluding installation) for a period of
three (3) years from the date of purchase
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or
receipt to the address listed below. Glentronics, Inc., at its option, will either repair or replace the product and
return it postage prepaid.
CONDITIONS
The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the services described
hereunder in either its original carton and inserts, or a similar package affording an equal degree of protection.
The unit must not have been previously altered, repaired or serviced by anyone other than Glentronics, Inc., or its
agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject
to accident, misuse, abuse or operated contrary to the instructions contained in the accompanying manual.
The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of purchase and to
establish warranty eligibility.
This warranty does not cover product problems resulting from handling liquids hotter than 120 degrees Fahrenheit,
handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; normal wear; user abuse;
misuse, neglect, improper maintenance, commercial or industrial use; improper connections or installation;
damages caused by lightning strikes, excessive surges in AC line voltage, water damage to the controller, other acts
of nature, or failure to operate in accordance with the enclosed written instructions.
GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS
EXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTY
NOT EXCLUDED HEREIN, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.
For information or service contact:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
800-991-0466
Model # PHCC-2200 Serial # _____________________ Purchase Date__________________