Philips 7.5ft lighted balsam fir User manual

SAVE THESE INSTRUCTIONS

Item #750403, 752803

051 01 0078, 051 01 1078 Page 1 of 2

Quick Start Guide

7.5’ Lighted Balsam Fir

What’s in the box

Tree Top (A)

Tree Middle

Section(B)

Tree Bottom

Section(C)

Tree Stand (D)

What’s next

Read enclosed Safety and User Instructions, all Warnings, and Assembly Instruction

manuals before starting. Select the area of your home where you will place your tree

which should not be near fireplaces or other sources of heat, and free from obstructions

to prevent the installation of the tree. The floor in this area must be flat to prevent the

tree from tilting and wobbling and possibly falling over.

Remove the parts of the tree and tree stand from the box by placing on a clean area of floor.

Remove the plastic pole protectors from the end of each tree section and discard.

Assemble the tree stand and slide the locking disk downward and snap into place.

Unpack the control box from its packaging inside the tree box.

Assemble the sections of the tree starting at the bottom and connect the light strings in each

tree section (light string connectors are shown in Figure 1).

If a section of the tree does not light, check that all connectors are properly connected and see

the troubleshooting section in the Assembly Instructions for more information. More assembly

information and tree shaping tips are located in the Assembly Instruction manual.

Plug the cord from control box into an 110V-125V wall receptacle for lights to turn on.

Download the IlluminateTM app on your smartphone or tablet to control the IlluminateTM tree.

Follow the instructions on the next page to download and use the app.

Control Box (E)

Spare

Fuses (F)

Safety and

User

Instruction

Sheet

Quick Start

Guide

Assembly

Instructions

Washer

(G)

Hinge

Pin (H)

Fig. 1

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Item #750403, 752803

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Connect to the illuminate™App

Illuminate™tree lights can be controlled using the Illuminate™App on your smart phone or tablet. The Illuminate™

App can be found on the iTunes®App Store, Google play store® or scanning QR code located on the product box.

Note: App must be installed on device before proceeding to next step.

After the tree has been assembled, plug the Illuminate™control box cord into the wall outlet.

Turn on the Wi-Fi on your device. The Illuminate™box will appear in the Wi-Fi list as “PhilipsACCxxxxxxxx,”

where “xxxxxxxx” is a random combination of numbers and letters, for example: PhilipsACC82AWY56T. Once

you have connected to Illuminate™enter the password: 12345678.

Go back to your smart phone or tablet Home screen and navigate to the Illuminate™app icon (shown at top of

the page).

Tap the Illuminate™icon to open the app. The loading screen will open. Once done loading, the app Home

screen will automatically open.

Your Illuminate™control box will appear in the Home screen. Note: If this is the first time opening the app,

you will be directed to the Network Wizard. If desired you can network your tree to your home Wi-Fi

access point by following the steps in the app. If you do not wish to network this tree to your home Wi-

Fi network please select “Skip and Close”.When the home screen appears please tap the control box

name to select the box and enter the Functions screen, shown below. From this screen you can begin to

customize your Illuminate™tree lights. Illuminate™comes with 21 pre-programmed functions, allowing you to

easily create a light show. The tree is preset to light function 10: Bi-directional Chasing Multicolors.

Additional information and troubleshooting tips can be accessed through the Help screen inside the Illuminate™app.

The Help screen can be accessed at any time by tapping on the Menu button and selecting “Help” from the drop down.

Troubleshooting

See the Assembly Instruction manual for troubleshooting information.

Call Customer Service at 1-800-763-6177 Monday –Friday 8:30am –5:00pm CST with any additional questions.

Philips and Philips Shield are used under license of Koninklijke Philips Electronics NV

Menu: Navigate

between the

different parts of

Illuminate™.

Function demo:

Shows what the

function will look like

on the light string

once applied.

On/Off: Turn the

Illumnate™lights on

and off.

Function List:

Highlight a function

to select it.

Speed: Move the

slider to increase or

decrease the speed.

SAVE THESE INSTRUCTIONS

Item #750403, 752803

051 01 0078, 051 01 1078 Page 1 of 5

Assembly and Installation Instructions

7.5’ Lighted Balsam Fir

125 Philips illuminateTM LED C9 Lights

Item # 750403, 752803

CARTON CONTENTS

Part

Item Description

Quantity

Top Section of tree

Middle Section of tree

Bottom Section of tree

Stand for the tree

Control Box

Spare Fuses

Washers

Hinge Pins

NOTE - Retain carton for storage purposes

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Item #750403, 752803

051 01 0078, 051 01 1078 Page 2 of 5

IMPORTANT WARNING INFORMATION

WARNING –Risk of Fire and Electrical Shock:

1. Read all instructions and warnings included with this tree.

2. Do not leave product unattended while plugged in.

3. For Indoor Use Only.

4. Replace any broken bulbs before plugging in or assembling.

5. Do not place near gas or electric heaters, radiators, fireplaces, candles, or other similar sources

of heat and open flames.

6. Place on a level, hard, flat surface: do not place where tree is likely to wobble due to uneven

floors or thick carpeting.

7. After assembling the tree and adding decorations, make sure the tree is stable. If tree is not

stable, shift the weight of the decorations, and use support wires to walls and/or window

frames (make sure they are secure also).

8. Do not use candles on this tree.

9. Do not overload extension cords or power strips, see ratings on those devices and check the

rating label of the product for compatibility.

10. Do not install near fountains, bathtubs, sinks or other areas of standing water.

11. This is an electrical product- not a toy! To avoid risk of fire, burns, personal injury and electric

shock it should not be played with or placed where small children and pets can reach it.

12. Replace burnt out bulbs promptly.

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ASSEMBLY INSTRUCTIONS

WARNING: Risk of personal injury and electric shock: Watch for any bulbs that may have broken during

shipping and replace following the bulb replacement instructions before plugging in or assembling.

1. Carefully remove all pieces from the box and lay out parts flat on the floor. Carefully remove all

protective wrapping from the parts, paying special attention to avoid cutting or damaging the parts.

Before beginning tree assembly please make sure all carton contents are present. A complete listing

and diagram of contents are listed on page 1. Do not attempt to assemble the tree if any parts are

missing or damaged. Please contact our customer service department for replacement parts

–DO NOT RETURN TO PLACE OF PURCHASE.

2. Take the Tree Stand (D) out and lay the stand in a flat area. Then slide

the locking disk downward and snap into place.

3. Remove the plastic pole protectors from the end of each tree

section before assembling and discard. See Figure 1

4. Insert Bottom Section of tree (C) into the assembled Tree Stand (D). Make sure

the pole is firmly inserted into the stand. Locate the round female connector from

Bottom Section of tree (C) and place it near the top of Bottom Section (C) by the

center pole. See Figure 2 for image of connectors.

5. Insert Middle Section of tree (B) into the Bottom Section of tree (C). Connect the male connector

from Middle Section of tree (B) into the female connector from Bottom Section of tree (C). Secure the

connection by twisting the round cap into place. Locate the female plug from Middle

Section of tree (B) and place it near the top of Middle Section (B) by the center pole.

6. Insert the Top Section of tree (A) into Middle Section of tree (B).

Connect the male connector from Top Section of tree (A) into the female connector

from Middle Section of tree (B). Secure the connection by twisting the round cap into place.

Locate the male connector from the bottom of Bottom Section of tree (C) and connect it to the female

connector of the control box (E). Secure the connection by twisting the round cap into place. Plug the

cord from the control box into the wall outlet. The entire tree should now be lit and is pre-set to light

function 10: Bi-Directional Chasing Multicolors. Refer to the IlluminateTM instructions from the Quick Start

Guide on how to set-up Wi-Fi and use the app to control your tree lights.

7. Allow branches to fall into place or gently pull up and out. Please note that the Top Section (A) does

not have hinges like the Middle Section (B) and Bottom Section (C).

8. Begin to shape the branches working from the bottom of the tree to the top. Start with the tips closest to

the tree’s center pole. Fan out branch tips, one to the right, one to the left and one at the center. Tips

should be alternately placed so that they do not line up one after another. For further shaping

instruction, please see diagram below or go to our website at www.seasonalspecialties.com.

Before beginning tree assembly please make sure all carton contents are present. Do not attempt to

assemble the tree if any parts are missing or damaged. Please contact our customer service

department if you need any assistance or replacement parts: 1-800-763-6177, 8:30 a.m. –5:00 p.m. CST,

Monday –Friday or visit our website at www.seasonalspecialties.com.

Fig. 1

Fig. 2

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Item #750403, 752803

051 01 0078, 051 01 1078 Page 4 of 5

STORAGE

1. Remove all ornaments and decorations from tree.

2. Gently lift off Top Section A and unplug the lights, then lift off Middle Section B and unplug the lights, and

finally remove the Bottom Section C from the tree stand.

3. Carefully place the tree in its carton and tape shut. DO NOT STORE TREE IN A DAMP AREA OR IN AN AREA

WHERE THE TEMPERATURE EXCEEDS 100° F.

TROUBLE SHOOTING INSTRUCTIONS

If Some of the Bulbs Do Not Work:

Refer to the Help screen inside the Illuminate™app or contact Seasonal Specialties’ customer service

department by calling the number listed below or by emailing illuminatehelp@seasonalspecialties.com.

If a Section of Lights are Not Working:

1. Make sure that all of the light string connectors within the tree are securely connected.

2. Make sure the control box is plugged into an 110-125V AC outlet.

3. Make sure the outlet has power (check to see if any switches or timers control the outlet) and is not

connected to a dimmer switch.

4. If used on a timer controlled outlet, make sure the timer is rated for use with LED bulbs, if not, use on a

different circuit/outlet.

If ALL of the Tree Lights are Off or Not Working:

1. Be sure the On/Off button (See Figure 3) in the upper right corner of the app is

Illuminated in blue to indicate it is on.

2. Be sure there is power to the outlet the tree is plugged in to.

3. Make sure that a switch does not control the outlet.

4. Be sure the control box and the bottom light string are securely fastened.

5. Unplug the tree. Check the control box fuse in the plug that is inserted into the wall outlet. If the fuse

is blown (see if wire inside is intact), replace the blown fuse following the diagram below.

If a Tree Hinge is Loose:

1. Extra hinge pins (H) are included for repairing the hinges.

Place the branch into the slot of the bracket.

2. Insert a new hinge pin through the hole and secure using

the washer (G). (See Figure 4)

Fig. 3

Fig. 4

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051 01 0078, 051 01 1078 Page 5 of 5

ILLUMINATE™TROUBLESHOOTING INSTRUCTIONS

Additional information and troubleshooting tips can be accessed through the Help screen inside the

Illuminate™app. If you cannot access the Help screen inside the IlluminateTM app, please contact our

customer service department at 1-800-763-6177 8:30 a.m. –5:00 p.m. CST, Monday –Friday.

CUSTOMER SERVICE

3 Year Limited Guarantee

Thank you for purchasing this Philips Pre-Lit tree.

This product has a 3 Year Limited Guarantee - Subject to the exclusions contained below, Seasonal Specialties LLC, at its option, will at no charge

repair, replace (with same or equivalent product), or refund the purchase price if the product fails due to defects in material or workmanship within

three (3) years from the date of purchase.

If, after following all of the enclosed assembly instructions and precautions, you require assistance, please contact us at 1-800-763-6177 to speak to

a customer service representative. DO NOT RETURN THE ITEM TO YOUR PLACE OF PURCHASE!

If instructed by customer service, please ship the product prepaid along with the Original UPC & Original dated legible proof of purchase to Seasonal

Specialties, L.L.C., 11455 Valley View Road, Eden Prairie, MN 55344, Attn: Customer Service. Please include your return address, contact phone

# and e-mail address. Allow six to eight weeks for handling.

We are committed to making high quality products. Returning the product to us helps us to monitor and improve product quality.

Exclusions - This product is intended for residential seasonal use only (90 days maximum per year), and was pre-tested and date coded prior to

shipment. This limited guarantee extends only to the first consumer purchaser, and is not transferable. This guarantee does not include: 1)

commercial use, 2) normal wear and tear, 3) products not used in accordance with directions provided on or with the product, 4) burnout of bulbs or

LEDs, 5) batteries, 6) products that have been subjected to unauthorized repair, and/or modification, or 7) damage caused by shipping, improper

handling, alterations, misuse, or accidents.

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. OTHERWISE THE REPAIR,

REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE

CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL SEASONAL

SPECIALTIES, LLC BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE

PURCHASE PRICE OF THE PRODUCT, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,

ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PRODUCT TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED

BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied

warranty, so the above limitations or exclusions may not apply to you. This limited guarantee gives you specific legal rights, and you may also have

other rights that vary from state to state or from one jurisdiction to another.

Philips and Philips Shield are used under license of Koninklijke Philips Electronics NV

Flame Resistant Made in China

Please contact our customer service department if you need any assistance or replacement parts:

1-800-763-6177, 8:30 a.m. –5:00 p.m. CST, Monday –Friday or visit our website at

www.seasonalspecialties.com.

SAVE THESE INSTRUCTIONS

Item #755712, 758775

051 01 2039, 051 01 3039 Page 1 of 2

Quick Start Guide

7.5’ Lighted Balsam Fir

What’s in the box

Tree Top (A)

Tree Middle

Section(B)

Tree Bottom

Section(C)

Tree Stand

(D)

What’s next

Read enclosed Safety and User Instructions, all Warnings, and Assembly Instruction manuals

before starting.

Select the area of your home where you will place your tree which should not be near fireplaces or

other sources of heat, and should be free from obstructions that prevent the installation of the tree.

The floor in this area must be flat to prevent the tree from tilting and wobbling and possibly falling

over.

Remove the parts of the tree and tree stand from the box by placing on a clean area of floor.

Remove the plastic pole protectors from the end of each tree section and discard.

To assemble the tree stand (D), slide the locking disk downward and snap into place (see Fig 1).

Assemble the sections of the tree starting at the bottom and connect the light strings in each tree

section (light string connectors are shown in Fig 2). Note, the connectors have a polarity tab that must

line up when making connections. Secure the connector by tightening the ring on the connector.

Unpack the control box from its packaging inside the tree box and connect to the bottom section.

If a section of the tree does not light, check that all connectors are properly connected and see the

troubleshooting section in the Assembly Instructions for more information. More assembly

information and tree shaping tips are located in the Assembly Instructions manual.

Plug the cord from control box into a 110V-125V wall receptacle for lights to turn on.

Download the IlluminateTM app and install on your smartphone or tablet to control the IlluminateTM tree.

Follow the instructions on the next page to download and use the app.

Control Box (E)

2 Spare

Fuses (F)

Safety & User

Instruction

Sheet

Quick Start

Guide

Assembly

Instructions

4 Washers

(G)

2 Hinge

Pins

(H)

Fig. 1

Illuminate Password: 12345678

QR Codes to download App:

iOS/Apple Android

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Item #755712, 758775

051 01 2039, 051 01 3039 Page 2 of 2

Connect to the Phillips illuminate™App

Illuminate™tree lights can be controlled using the Illuminate™App on your smart phone or tablet. The

Illuminate™App can be found on the iTunes®App Store or Google play store®. Use the QR codes on the

first page to download the app for your device.

Download APP on your smart device.

After the tree has been assembled, plug the Illuminate™control box cord into the wall outlet.

Go to the WiFi settings on your device (turn on Wi-Fi if not already on). The Illuminate™box will appear in the

Wi-Fi access point list as “PhilipsACCxxxxxxxx,” where “xxxxxxxx” is a random combination of numbers and

letters, for example: PhilipsACC82AWY56T.

Select the Philips access point and when prompted enter the password: 12345678.

Go back to your smart phone or tablet Home screen and navigate to the Illuminate™app icon (shown at top of

the page).

Tap the Illuminate™icon to open the app. The loading screen will open. When done loading, the app Home

screen will automatically open.

Your Illuminate™control box will appear in the Home screen. Note: If this is the first time opening the app,

you will be directed to the Network Wizard. If desired you can network your tree to your home Wi-Fi

access point by following the steps in the app. If you do not wish to network this tree to your home Wi-

Fi network at this time, select “Skip and Close”.When the home screen appears, tap the control box name

to select the box and enter the Functions screen, shown below. From this screen you can begin to customize

your Illuminate™tree lights. Illuminate™comes with 21 pre-programmed functions, allowing you to easily

create a light show. The tree is preset to light function 10: Bi-directional Chasing Multicolors.

Additional information, full Illuminate control box instruction sheets, and troubleshooting tips can be accessed through

the Help screen inside the Illuminate™app. The Help screen can be accessed at any time by tapping on the Menu

button and selecting “Help” from the drop down.

Troubleshooting

See the Assembly Instruction manual for troubleshooting information. Call Customer Service at 1-855-885-6621 Monday –Friday 9:00 am –5:00

pm CST with any additional questions or visit http://www.seasonalspecialties.com/Illuminate_Tree_lights.html to download the Tree Users Guide.

The Philips trademark and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.

Menu: Navigate

between the

different parts of

Illuminate™.

Function demo:

Shows what the

function will look like

on the light string

once applied.

On/Off: Turn the

Illumnate™lights on

and off.

Function List:

Highlight a function

to select it.

Speed: Move the

slider to increase or

decrease the speed.

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 1 of 7

Assembly and Installation

Instructions

7.5’ Lighted Balsam Fir

150 Philips IlluminateTM LED Mini Lights

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039

CARTON CONTENTS

Part

Item Description

Quantity

Top Section of tree

Middle Section of tree

Bottom Section of tree

Stand for the tree

Control Box

Spare Fuses

Washers

Hinge Pins

NOTE - Retain carton for storage purposes

Before beginning tree assembly please make sure all carton contents are present. Do not attempt to assemble the

tree if any parts are missing or damaged. Please contact our customer service department if you need any

assistance or replacement parts: 1-855-885-6621, 9:00 a.m. –5:00 p.m. CST, Monday –Friday or visit our website

at http://www.seasonalspecialties.com/form_g.html.

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 2 of 7

IMPORTANT WARNING INFORMATION

Note: This tree uses light strings that are rated for indoor and outdoor use. However, this tree is suitable for

indoor use only.

WARNING –Risk of Fire, Personal Injury and Electrical Shock:

1. Read all instructions and warnings included with this tree.

2. Do not leave product unattended while plugged in.

3. For Indoor Use Only.

4. Do not place near gas or electric heaters, radiators, fireplaces, candles, or other similar

sources of heat and open flames.

5. Place on a level, hard, flat surface: do not place where tree is likely to wobble due to uneven

floors or thick carpeting.

6. After assembling the tree and adding decorations, make sure the tree is stable. If tree is

not stable, shift the weight of the decorations, and use support wires to walls and/or

window frames (make sure they are secure also).

7. Do not use candles on this tree.

8. Do not overload extension cords or power strips, see ratings on those devices and check the

rating label of the product for compatibility.

9. Do not install near fountains, bathtubs, sinks or other areas of standing water.

10.This is an electrical product- not a toy! To avoid risk of fire, burns, personal injury and electric

shock it should not be played with or placed where small children and pets can reach it.

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 3 of 7

ASSEMBLY INSTRUCTIONS

1. Carefully remove all pieces from the box and lay out parts flat on the floor. Carefully remove all protective

wrapping from the parts, paying special attention to avoid cutting or damaging the parts. Before beginning tree

assembly please make sure all carton contents are present. A complete listing and diagram of contents are listed

on page 1. Do not attempt to assemble the tree if any parts are missing or damaged. Please contact our

customer service department for replacement parts before returning to store.

2. Take the Tree Stand (D) out and lay the stand in a flat area. Then slide

the locking disk downward and snap into place See Fig 1.

3. Remove the plastic pole protectors from the end of each tree

section before assembling and discard See Fig 2.

4. Insert Section (C) into the assembled Tree Stand (D). Make sure the pole is firmly

inserted into the stand. Locate the round female connector from Section (C) and place it

near the top of Section (C) by the center pole See Fig 3 for image of connectors.

5. Insert Section (B) into Section (C). Connect the male connector from Section (B) into the

female connector from Section (C). Secure the connection by tightening the collar on

the connector.

6. Locate the female plug from Section (B) and place it near the top of Section (B) by the

center pole.

7. Insert Section (A) into Section (B). Connect the male connector from Section (A) into the female connector from

Section (B). Secure the connection by tightening the collar on the connector.

8. Locate the male connector from the bottom of Section (C) and connect it to the female connector of the Control

Box (E). Secure the connection by tightening the collar on the connector. See Figure 3.

Note, the connectors have a polarity tab that must line up. Make sure to

secure all of the connections by tightening the collar on the connectors.

9. Plug the cord from the Control Box into the wall outlet. The entire tree

should now be lit and is pre-set to light function 10: Bi-Directional Chasing Multicolors.

Refer to the “Connect to the IlluminateTM App” instructions from the Quick Start Guide on how to set-up Wi-Fi

and use the app to control your tree lights. Additional information, full instructions and troubleshooting tips

can be accessed through the Help screen inside the Illuminate™ app. The Help screen can be accessed at

any time by tapping on the Menu button and selecting “Help” from the drop down menu.

10. Allow branches to fall into place or gently pull up and out. Please note that the Top Section (A) does not have

hinges like the Middle Section (B) and Bottom Section (C).

11. Begin to shape the branches working from the bottom of the tree to the top. Start with the tips closest to the tree’s

center pole. Fan out branch tips, one to the right, one to the left and one at the center. Tips should be alternately

placed so that they do not line up one after another. For further shaping instruction, please see diagram below or

go to our website at www.seasonalspecialties.com.

Fig 1

Fig. 2

Fig. 3

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 4 of 7

STORAGE

1. Remove all ornaments and decorations from tree.

2. Unplug control box from wall outlet.

3. Gently lift off Top Section A and disconnect lights from Section B, lift off Middle Section B, disconnect lights then

disconnect the control box from Bottom section (C) connector and finally remove the Bottom Section (C) from the

tree stand.

4. Carefully place the tree in its carton and tape shut.

DO NOT STORE TREE IN A DAMP AREA OR IN AN AREA WHERE THE TEMPERATURE EXCEEDS 100° F.

TROUBLE SHOOTING INSTRUCTIONS

If a Section of Lights are Not Working:

1. Make sure that the light string connectors of the section(s) that are not working are securely connected and

properly lined up (connectors have a polarity tab that must line up).

2. Check that the app is set to 150 lights as seen in the Home Screen, if it isn’t, then starting in the Home Screen

click on the menu icon in the upper left, select "Settings" then select the control box you are trying to control. At the

top of the next screen, change the number of lights connected to 150 lights. That will change the app setting for

that control box and on the home screen display 150 lights.

3. If you require assistance please contact Seasonal Specialties’ customer service department by calling the number

listed below or by emailing illuminatehelp@seasonalspecialties.com.

If ALL of the Tree Lights are Off or Not Working:

1. Make sure the outlet has power (check to see if any switches or timers control the outlet) and is

not connected to a dimmer switch.

2. Be sure the On/Off button (See Fig 4) in the upper right corner of the app is

shown in blue to indicate it is on (gray signifies the lights are turned off).

3. Be sure the control box and the bottom light string connectors are securely connected and

properly lined up (connectors have a polarity tab that must line up).

4. If used on a timer controlled outlet, make sure the timer is rated for use with LED bulbs, if

not, use on a different circuit/outlet.

5. Unplug the tree. Check the control box fuses in the plug that is inserted into the wall outlet.

If the fuse(s) is blown (see if wire inside is intact), replace the blown fuse(s) following the

(See Fig 5).

Fig. 4

Fig. 5

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 5 of 7

If Some of the Bulbs Do Not Work:

Contact Seasonal Specialties customer service department by calling the number listed below or by emailing

illuminatehelp@seasonalspecialties.com.

If a Tree Hinge is Loose:

1. Extra hinge pins (H) are included for repairing the hinges.

Place the branch into the slot of the bracket.

2. Insert a new hinge pin through the hole and secure using

the washer (G). (See Fig 6)

If the Control Box does not show up in the home screen.

If connected directly to the Control Box

1. Check if control box is plugged into 120V power.

2. Make sure outlet is receiving power (ex. If controlled by a switch make sure it is in on position)

3. If outlet is GFCI protected please verify it has not been tripped. If so please reset it.

4. Restart Illuminate control box by unplugging and plugging in once.

5. Check to see if Smart device WiFi is connected to a different device or router. Connect directly to control box

WiFi signal.

6. Make sure Illuminate password is entered correctly.

7. If Control box is out of WiFi range, move smart device closer to control box.

If connected through a WiFi Router

1. Make sure WiFi router is plugged in.

2. Confirm the correct WiFi router password was used.

3. Check if the smart device WiFi is connected to a different device or router, or directly to Illuminate control box

WiFi, as it should be set to connect to the local WiFi Router directly.

4. If Control box is out of WiFi range, move control box closer to WiFi router.

5. Restart WiFi router and control box (by unplugging and plugging in both).

Contact Seasonal Specialties’ customer service department at 1-855-885-6621 or by emailing

illuminatehelp@seasonalspecialties.com.

Fig. 6

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 6 of 7

When music is playing and you use the back button on device or menu, music stops playing and

lights go dim.

This is normal operation of the set. When you use the back button on your device, or select the menu, while in

the music section, the music will stop playing, the lights will stop flashing to the music and the lights will stay in

the color and brightness state that they were in when you pushed that button. This may cause the lights to be

off, dim or bright depending what they were doing at that instant. Just select a different function for them to do

something different, or go back to the music screen, select your songs and hit play for the lights to start

sequencing to the music again.

App stops working

Restart app

Forgotten Password

Password Reveal

Note - This only works on the original smart device the control box was set up with.

1. Update App to newest version

2. Select menu icon on upper left and select “About”

3. Press and hold the Philips logo at the bottom of the screen

4. Password recovery menu will open. Press name of control box.

5. Password will be displayed for that control box.

Full Factory Reset

Note –If the tree is plugged in and unplugged several times within a fifteen minute period, the control box

may perform a factory reset.

1. Start with the control box unplugged from a 120V outlet (with the lights connected).

2. Plug in control box into a 120V outlet and wait 1-8 seconds*, then unplug it from the outlet.

3. Wait 3-5 seconds*, and plug it in again and wait for 1-8 seconds* and then unplug it.

4. Wait 3-5 seconds*, and plug it in again and wait for 1-8 seconds* and then unplug it.

5. Plug the control box back into a 120V outlet and the lights will begin to flash. This is an indication that the

control box is resetting.

6. When the lights stop flashing (about 15-30 seconds*), the control box has been reset to factory settings

and the password will return to the default password of 12345678.

7. To reconnect to the control box, please open your WiFi settings in your device and select the control box

SSID and enter 12345678 as the WiFi password (you may have to have the smart device forget the

control box SSID to enter the new password).

Note: that once full reset is complete, the control box will need to be programmed to the correct number of lights.

(See page 4 under If Sections is not working..)

*- Times may vary depending on last selected pattern and amount of lights connected to control box. For best

results disconnect all but on light string from control box while reset procedure is being completed.

SAVE THESE INSTRUCTIONS

Item #: 755712 & 758775

DPCI: 051 01 2039 & 051 01 3039 Page 7 of 7

ILLUMINATE™TROUBLESHOOTING INSTRUCTIONS

Additional information and troubleshooting tips can be accessed through the Help screen inside the Illuminate™app. If

you cannot access the Help screen inside the IlluminateTM app, please contact our customer service department at 1-

855-885-6621 9:00a.m. –5:00 p.m. CST, Monday –Friday or email illuminatehelp@seasonalspecialties.com or visit

http://www.seasonalspecialties.com/Illuminate_Tree_lights.html.

3 Year Limited Guarantee

Thank you for purchasing this Philips Pre-Lit tree.

This product has a 3 Year Limited Guarantee - Subject to the exclusions contained below, Seasonal Specialties LLC, at its option, will at no charge

repair, replace (with same or equivalent product), or refund the purchase price if the product fails due to defects in material or workmanship within

three (3) years from the date of purchase.

If, after following all of the enclosed assembly instructions and precautions, you require assistance, please contact us at 1-855-885-6621 to speak to