
ng
s
English English
MXUSAPHILIPS 3932/26/22/19
6 Troubleshooting
If the unit does not perform properly when operated as instructed in this
ser
anua
check the following chart and all connections once before calling for service.
Symptom Remedy
o powe
Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to
nsure that AC outlet operates normally
If a
ower failure occurs, un
lu
the AC
ower cord for 1 minute to allow the unit to reset itself
emote contro
uttons
o not
wor
Re-insert the batteries with their polarities (+/−signs) as indicated
hen there is an infrared-equipped device such as a PC is near this unit, it may interrupt the remote control
ignal of this unit
ower is On but no screen ima
e
heck whether the connection of the antenna, cable receiver or satellite box is connected correctl
heck whether all the cables to the unit are connected to the correct Output jack of your device like
Blu-ray/ DVD recorde
.
heck if your computer is NOT in sleep mode when the input mode of this unit is in PC mode.Tap any key on
e
ey
oar
to wa
e up your computer.
heck if the correct input mode is selected by pressing
OURC
or us
ng
H +/−
o
cture or soun
ew ot
er
c
anne
s.
e
ro
em m
t
e
m
te
to t
e
roa
cast
n
stat
on or wea
s
na
stren
t
nplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn On the unit again
utoprogram must be completed when you set up the unit for the first time or move it to a location where
prev
ous
y unava
a
e c
anne
s are
roa
cast
e se
ecte
c
anne
cannot
e v
ewe
y t
e
p. 9
he unit re
uires some kind of In
ut si
nal.An indoor antenna
VHF / UHF
, an external antenna
VHF / UHF
o
an RF coaxial cable from
our wall or cable/satellite box si
nal needs to be
lu
ed into the unit
o co
o
djust
n
Picture sett
ngs
p.
o soun
or
storte
soun
If the HDMI cable is
lu
ed into an HDMI-DVI ada
tor cable connect the ada
tor Analo
Audio L/R
acks into
he Audio L/R IN jacks
Incorrect Audio Sound is heard when
us
ng t
e
-
connect
ons
Make sure that the Analog Audio signals from the HDMI-DVI device are connected to the Analog Audio Input
L/R jacks
djusted
icture o
Soun
sett
ngs
are not effective every time the unit
s turned On
ou must set to
ome
ocatio
p.1
therwise, the settings you adjusted will not be memorized after the unit goes into Standby mode
co
e
oes not wor
If a
ower failure occurs for lon
er than 10 seconds the child lock settin
is retained, but the PIN code is set to
he default code “0000”. Refer to
hild and ratings lock
p. 9
ound OK, picture poo
Electrical interference from nearby appliances may affect picture quality
d
ust
rig
tnes
Picture
ett
n
s
p.
or the best
icture
ualit
, watch "Hi
h Definition" wide screen
ro
rams
If the HD content is not available, watch "Standard Definition"
ro
rams instead
icture OK, sound poo
heck if the audio cable is connected in correctly
ou see a
storte
p
cture or
ea
an unusua
soun
ou may be getting NTSCTV signal (not HDTV signal) interference from electrical appliances, automobiles
motorc
cles or fluorescent li
hts
r
movin
the unit to another location to see if this is the cause of the
roblem
ou see no
se or tras
on t
e
screen
hen the capabilities of the unit exceed the capabilities of the digital broadcasting, the signal will be increased to
match the capabilities of the display of the unit.This may cause noise or trash
You switch to a different In
ut and
e vo
ume c
anges
his unit will memorize the volume level from the last time
ou ad
usted it
If the volume of the sound from another device is hi
her or lower, then the loudness will chan
e
You switch to a different Input and
e screen s
ze c
anges
his unit will memorize the viewing mode from the last time you used the particular input modes
e
s
a
ma
e
oes not cove
e ent
re screen
If
ou are usin
the unit as a PC monitor, make sure that
orizonta
position an
ertica
positio
C setting
are set correct
If
ou are watchin
TV or usin
the Com
ositeVideo, Com
onentVideo or HDMI with 480i In
ut,
ress
FORMAT re
eate
to sw
tc
var
ous screen mo
es
aptions are displayed as a white
ox.
o capt
on
s
sp
aye
n t
e
c
ose
capt
on-supporte
program
Interference from buildings or weather conditions may cause captioning to be incomplete
roa
cast
ng stat
on may s
orten t
e program to
nsert a
vert
sement
he closed ca
tion decoder cannot read the information of the shortened
ro
ram
a
tions that are dela
ed a few seconds behind the actual dialo
are common for live broadcasts.Most ca
tionin
roduction com
anies can dis
la
a dialo
to maximum of 220 words
er minute. If a dialo
exceeds that rate
e
ect
ve e
t
n
s use
to
nsure t
at t
e ca
t
ons rema
n u
-to
ate w
t
t
e current
screen
a
o
ac
ox
s
sp
aye
on t
e
screen
he text mode is selected for caption
elect
C-
C-2
C-3
C-
o
ff
p.9
Note
he LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of
blue, green or red.This is not to be considered a defect in the LCD screen
ome functions are not available in s
ecific modes, but this is not a malfunction. Read the descri
tion in this
ser
anua
for more details
on correct o
erat
ons