Phonak CP1 User manual

www.phonak.com
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany
User Guide
029-0278-02/V1.00/2013-09/A+W Printed in Switzerland © Phonak AG All rights reserved
Cordless phone

3
2
1. Welcome 6
2. Getting to know the phone 7
2.1 Check the package content 7
2.2 How the phone works 8
2.3 Descriptions of the device 9
2.4 Hearing aid compatibility 13
3. Important safety information 14
4. Getting started 19
4.1 Setting up the power supply 19
4.2 Connecting the base 20
4.3 Inserting the battery 21
4.4 Charging the handset 22
4.5 Changing the display language 23
4.6 Setting date and time 24
4.7 Setting the location 25
4.8 Testing the connection to the hearing aid 26
4.9 Transferring existing contacts 28
Contents
5. Everyday use 30
5.1 Making and ending a call 30
5.2 Muting the handset microphone 32
5.3 Making a call with a Phonak hearing aid 32
5.4 Set the volume 35
5.5 Setting ringtones 36
5.6 Switching on /o the handset / Idle mode 38
5.7 Setting up a contact entry 39
5.8 Looking up contacts 42
5.9 Finding the handset 43
5.10 Using the caller ID list 44
5.11 Events in the Inbox menu 45
5.12 Answerphone “Voice box” 46
5.13 Additional features when using the phone 48
6. Handset settings 50
6.1 Switching the key lock feature on /o 50
6.2 Switching on /o ring tones 51
6.3 Other Contact list functions 52

45
Contents
6.4 Other handset settings 54
6.5 Alarm clock function 57
6.6 Fitting the belt clip 60
6.7 Reception strength indicator 61
6.8 Eco-mode 62
6.9 Battery status display 63
6.10 Multiple handsets for one base 64
6.11 Using an existing base 67
6.12 Changing the battery 68
7. PIN-codes and resetting your settings 69
7.1 Changing PIN codes 69
7.2 Resetting your settings 70
7.3 Resetting the system PIN 70
8. Troubleshooting 71
9. Information on product safety 74
10. Service warranty 76
10.1 Local warranty 76
10.2 International warranty 76
10.3 Warranty limitation 77
11. Compliance information 78
12. Information and explanation of symbols 88

67
2.1 Check the package content
2. Getting to know the phone
Removable
belt clip
Battery
cover
Rechargeable
battery
Handset
Power supply with
adapters
Phone cable RJ11
with adapters
DECT base and
charger („Base“)
CH
D
EU
US/CAN
The cordless phone DECT CP1 is a quality product
developed by Phonak, one of the world’s leading
companies in the eld of hearing technology.
Please read this user guide thoroughly in order to be
able to benet from all the possibilities this product
can oer.
If you have any questions, please consult your hearing
care professional or go to www.phonak.com/dect
Phonak – life is on www.phonak.com
1. Welcome

89
2.2 How the phone works
This telephone can be used as
any other cordless phone. But the
integrated wireless Phonak
transmission technology makes
telephoning with Phonak hearing
aids much easier.
The phone signal is sent wirelessly
to both hearing aids in digital
quality.
If you approach the handset towards your head, the
hearing aids will automatically switch to the phone
program.
Of course, you can also use the phone without a
hearing aid.
The phone supports the international DECT standard
(Digital Enhanced Cordless Telecommunications).
2. Getting to know the phone
2.3 Descriptions of the devices
The base
The base is connected to the telephone line and is also
the charger for the handset.
The default PIN code for the base is “0000”.
The base and the handset have already been paired up
at the factory. You don’t need to log them on.
a
bcd
aCharging contacts
b Power supply input
cPairing button: short press will
force handsets to ring
Press 2 sec. = Pair another
handset to this base.
dAnalog phone line plug.

10 11
The handset
To change the display language, follow the
instructions in Chapter 4.5.
2. Getting to know the phone
d
e
f
g
h
j
l
i
m
n
o
q
r
p
k
s
c
b
a
aReceiver
bVolume up / down
cVolume boost
Press 2 sec. = Hearing aid connectivity test
(demo mode)
dHands-free on /o
eTalk /repeat call
fPress 2 sec. = Dial voicemail number
gPress 2 sec. = All ring tones o/on
hMicrophone openings
iPress 2 sec. = Dial international prex “+”
jPress 2 sec. = Keypad lock on /o
kNumber keypad
lNavigation keys
mEnd call / Back (one menu level up)
Press 2 sec. in standby mode = handset on/o
nFunction key
oDisplay keys
pContext menu
(use the display keys to select functions depending
on the display)
qDisplay
r3.5 mm headset socket
sIndicator light

09:10
1. August
DECT 1
Mic Option
0800800800
0:05
12 13
2. Getting to know the phone
Display symbols in standby mode
Display symbols if call is in progress
The content of the display varies depending on
the settings.
a b c
defh g aTime
bDate
cAlarm clock on
d Battery and charging state
eRingtone o
fKeypad locked
gHandset name
(visible if more than one hand-
set is used with the same base)
hSignal strength from base
a b a
cd
efg aContext dependent functions
bElapsed time of call
cPhone number or name
dActive call indicator
eBoost mode on
fHandset microphone muted
gHands free on
Menu points
Press to enter menu and sub-menus.
Press to go back.
2.4 Hearing aid compatibility
This product uses a dedicated wireless link to the Phonak
hearing aids. Please ask your hearing care professional
about the compatibility to your hearing aids.
The compatibility can easily be checked using the demo
mode ( Chapter 4.8).
Contact
Chapter
5.7
Chapter
6.4
Chapter
5.3
Chapter
6.2
Chapter
6.5
Chapter
5.1
Chapter
5.12
Calls Voicebox Alarm
clock
Audio-
settings
Hearing
aid
Settings

14 15
3. Important safety information
Please read the information on the following pages
before using your Phonak DECT CP1.
These devices may only be repaired by an authorized
service center. Changes or modications to the
devices that were not explicitly approved by Phonak
are not permitted. Such changes may damage these
devices, your ear or the hearing aid.
Opening any of the devices might damage them. If
problems occur which cannot be resolved by
following the instructions of this user guide, consult
your hearing care professional.
Do not use the devices in explosive areas (mines or
industrial areas with danger of explosions).
Do not use the devices in areas where electronic
equipment is prohibited.
DECT CP1 US/CAN version may NOT be used in
Europe as it causes and suers from interference
with the European cellular networks. Illegal
use of such products are prohibited by European
Telecommunications Authorities.
DECT CP1 EU version may NOT be used in the US and
Canada as it causes and suers from interference
with US and Canada cellular networks, and for that
reason is deemed illegal to use by the FCC and IC.
The handset contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children under 3 years, mentally challenged
people and pets. If swallowed, consult a physician
or hospital immediately.
The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
debrillators, etc.):
If you experience any interference, do not use the
device and contact the manufacturer of the active
implant (please, note that interference can also
be caused by power lines, electrostatic discharge,
airport metal detectors etc.).
Please contact the local recycling facility for removal
of the battery and dispose of electrical components in
accordance with your local regulations.

16 17
3. Important safety information
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards.
Using the cables in any way contradictory to their
intended purpose (e.g., wearing the phone cable
around the neck) can cause injury.
The mini-USB port is to be used for the described
purpose only.
Caution: electric shock. Do not insert power adapter
alone into electrical outlets.
For safety reasons, only use chargers supplied by
Phonak or USB certied chargers with a rating of
5VDC, min. 1000 mA.
Never supply the base from a PC or laptop USB port.
This may damage your equipment.
Do not connect a USB or phone cable exceeding
3 meters (9 ft) in length to the base.
Only insert a rechargeable battery that meets the
specication in the Phonak DECT CP1 data sheet as
inserting wrong batteries can damage the device
or cause serious injuries.
Don’t hold the handset with the back of the handset
to your ear while it is ringing, or when hands-
free mode is switched on. This can cause severe,
permanent damage to your hearing.
The handset may cause buzzing noises in analog
hearing aids. If you have any problems, contact your
hearing care professional.
Only give your Phonak DECT CP1 to someone else
together with the instruction manual.

2.
a.
b.
3.
US EU UK only
18 19
3. Important safety information 4. Getting started
4.1 Setting up the power supplys
1. Select the power adapter that corresponds to your
country.
2. Insert the round corner of the adapter
to the round corner of the universal
power supply until it is completely
inserted.
3. Click the tail of the adapter in to lock
it into place. Make sure the adapter is
securely locked.
To remove the power adapter:
a. Pull back the tab on the universalpower
supply and hold.
b. Gently pull the adapter upwards to
remove it from receptacle.
c. Then start over with step 1 (above).
Please do not use a faulty base, or have it repaired
by the Service Department, since it may disrupt other
radio services.
Notices
Some of the functions described in this instruction
manual are not available in all countries.
The phone will not work during a power cut. It cannot
be used for emergency calls either.

D
2.
1.
CH
110 / 220 V
Phone
line
”click“
”click“
1.
2.
20 21
4. Getting started
4.2 Connecting the base
Put the base on a non-slip, at surface in a central
place.
1. Plug the mini-USB plug
into the base and the
power supply into a power
outlet.
2. Connect the line input of
the base with the analog
phone socket using the
phone cable.
Use an appropriate phone line adapter
if required (German and Swiss adapter is
part of the package).
The phone only works when the power supply is
plugged into the base and a power socket.
Please use the power supply and phone cable
provided.
4.3 Inserting the battery
Only use the lithium ion battery provided by Phonak,
as otherwise signicant personal injury and damage
to property may occur.
1. Make sure the battery contacts
are located as shown.
2. Insert the contacts side rst.
3. Insert the battery completely. You
will hear the startup melody as the
phone will switch on automatically.
4. Align the battery cover at on
top of the battery.
5. Then slide it gently to click it
into place.
To open the battery cover, lift the
small latch at the bottom rst, then
slide the cover open.

Deutsch
Language
Français
Italiano
English
22 23
4. Getting started
4.4 Charging the handset
The handset must only be charged in its base.
You may place the handset into
the base after each call in order
to charge the battery.
If the battery symbol shows only
one bar (<25%), charge the
handset as soon as possible.
Initial charging
The charge status display will only work properly if you
rst fully charge the battery and then let it run down:
SFirst place the handset on the base and charge for
8 hours.
SThen remove it from the base and only replace it when
the battery is completely discharged.
The battery may become a little warm during
charging.
4.5 Changing the display language
In order to function properly, the language,
country, time and date need to be set.
When you use the handset for the rst
time, you will automatically be asked which
language settings you would like:
SPress to choose the language, then
confirm with .
Press the End call key each time to go back a
menu level or to cancel an entry.
If you would like to change the language later:
SPress the key until the Settings menu
appears, then press .
SPress the key until the sub menu Language appears,
then press .
SPress the key until your language is selected, then
press .

24 25
4. Getting started
After setting the language for the rst time, you
can do a test with your hearing aid. Please follow the
instructions on the display ( Chapter 4.8).
4.6 Setting date and time
To set the date/time:
SPress the key until the Settings menu
appears, then press .
SPress the key until the sub menu Date/ Time appears,
then press .
SUse the key to choose the Time and Date and enter
these correctly using keys 0–9 (format hh:mm and
dd.mm.yyyy).
You can use the / keys to overwrite information.
STo apply what you have entered, press the display key
to Save.
The date and time are always saved in the base.
Following a power cut, you must re-enter the date
and time.
Depending on the network operator, the date and
time may be set automatically when you make a call.
4.7 Setting the location
Attention: To ensure that all functions work properly,
you must enter the country where the phone is being
used.
To set the country:
SPress the key until the Settings menu
appears, then press .
SPress the key until the sub menu Location appears,
then press .
SUse the / keys to choose the country from the
list where your telephone is being used and save your
settings with the display key Save.

max. 25 cm /10“
26 27
4. Getting started
In this sub menu, you can also enter the Country area
code, National area code and International area
code if these are not automatically shown correctly.
If your country is not listed, choose one with similar
telephone conditions.
4.8 Testing the connection to the hearing aid
You can start the test directly by pressing
and holding the Boost key ( Chapter 5.4)
in standby mode.
A test message will play and be wirelessly
transmitted to your hearing aids.
You can test the connection to your hearing aids also
via the menu:
SPress the key until the Hearing aid menu
appears, then press .
SPress the key until the sub menu Check connection
appears, then press .
As soon as Playing demo …
appears on the display, bring
the handset towards your
hearing aids (max. 25 cm away
from both aids).
Hold the phone onto the other side of the head
to check you can hear the sound over the wireless
transmission and not through the hearing aid
microphone. The sound should not change when
you turn your head.
Changing position can interrupt the transmission.
This is normal.
SUse the volume buttons to set the volume to a
comfortable level.
SPress the display key End to end the test.
The test will automatically stop after 15 minutes.
The test will be in English, German, French or Spanish
depending on the language setting for the phone. If
you choose a language other than one of these four
languages, the message will be played in English.

28 29
4. Getting started
4.9 Transferring existing contacts
If you already have a DECT-compatible cordless phone,
it should be possible to transfer your contact data to the
Phonak DECT CP1 phone.
To do this, the existing handset must be logged in to the
Phonak base rst. Read the instructions about this
for your current handset and log it into the Phonak base
(Chapter 6.10).
Then look for the contacts in your existing handset and
transfer them to the base.
Your contacts can stay on the Phonak base or they can be
transferred to the Phonak handset ( Chapter 6.3).
You can read more about phone settings in Chapter 6.4
Your phone is now ready to use. What would you like
to do next?
Changing the display language Chapter 4.5
Making and ending a call Chapter 5.1
Setting the volume Chapter 5.4
Setting ringtones Chapter 5.5
Setting up a contact entry Chapter 5.7
Setting up the voice box Chapter 5.12
Multiple handsets for one base Chapter 6.10

30 31
5. Everyday use
5.1 Making and ending a call
Making a call
SEnter the phone number you would
like to dial on the number keypad.
You can correct a wrong number by
pressing the display key Delete.
SThen press the Talk key to make
the call.
You can check the line before dialing a number by
pressing the Talk key for 2 seconds.
During your conversation, the display will show the
number you have dialed and the duration of the call.
If you have saved the number under a name in your
contact list, the name will appear.
Ending a call
To end the call, press the End key .
To accept a call
In addition to the ringtone an incoming call is signaled by
the ashing indicator light and vibration when enabled.
To accept an incoming phone call, press the Talk key .
When it is ringing, the phone can be set to silent
using the display key Mute.
Automatic call acceptance
Taking the handset from the base automatically accepts
a call. To switch this function on or o:
SPress the key until the Settings menu
appears, then press .
SPress the key until the sub menu Base appears, then
press .
SUse the / keys to select the relevant setting
On /O.
SApply the settings with the display key Save.

Mike
1:08
32 33
5.2 Muting the handset microphone
You can switch o the handset microphone
by using the display key Mic mute during
a conversation. The person you are speaking
to will then no longer be able to hear you.
To switch the microphone back on again, press the display
key Mic mute again.
5.3 Making a call with a Phonak hearing aid
Wireless transmission of the phone call is only possible
to Phonak hearing aids.
No special conguration is needed for the hearing aid
or the phone. However, your hearing care professional
can ne tune the telephone program.
If you cannot connect wirelessly to your hearing aid
in spite of the following instructions, please contact
your hearing care professional.
Connecting to your hearing aid
Simply hold the handset near your hearing aids while you
use the telephone (max. 25 cm away from both hearing
aids).
The hearing aid will switch automatically. Depending on
the settings of your hearing aid, you will hear a switchover
sound.
You need to be actively making a call for the wireless
connection to the hearing aid to work. The handset
cannot be in hands-free mode or be operating with a
headset, because otherwise wireless transmisison
will be disabled.
If your hearing aid does not work with wireless Phonak
technology, you can still use it with an existing
telephone coil program in your hearing aid to improve
the sound quality.
5. Everyday use

max. 25 cm /10“
Mike
1:08
34 35
Holding the handset correctly
The microphone openings in the
handset pick up your voice. So
you need to hold the handset
near your mouth.
The handset will transfer the call wirelessly and via
the receiver simultaneously. If you nd it unpleasant
being able to hear the conversation through your hearing
aid and the handset receiver at the same time, we
recommend turning the upper part of the handset slightly
away from your ear.
Breaking the connection with your hearing aids
When you move the handset away from your hearing
aids, end the call or switch on hands-free mode, the
hearing aids automatically switch back to the last used
hearing program.
Switching back takes from 1 to 3 seconds, depending
on the hearing aid model.
5. Everyday use
5.4 Setting the volume
Use the volume keys +/-on the side to set
the volume during a conversation.
The current volume setting will appear
briey on the display as bars and be saved
automatically.
The handset volume setting also controls the volume of
the wireless connection to your hearing aids.
The volume Boost key
By pressing the Boost key on the side during a
conversation, the handset switches to a second
volume range. The symbol for this appears on
the display.
You can set the volume for this function
separately using the volume keys +/-and it
goes up to 15 dB louder than the highest
level during normal operation.
This mode does not work during hands-free or
headset operation.

36 37
By pressing the Boost key again, the handset
switches back to the normal volume range and the
volume Boost symbol disappears.
A new telephone conversation always begins in normal
volume mode.
Please tell other people using your phone about this
setting, because people with normal hearing can nd
this function very loud.
5.5 Setting ringtones
Ringtones are not transmitted wirelessly to your
hearing aid.
Choose your individual ringtones in the Audio
settings menu:
SPress the key until the Audio settings menu
appears, then press .
SPress the key until the sub menu Ring tones appears,
then press .
SPress the key until External call appears, then
press .
Now you can choose your settings:
STune
Choose a ringtone from the list of 1–12, that you can
hear clearly without your hearing aids.
SVolume
Select the ringtone volume level 1–5 so it is
comfortable for you and your surroundings.
SRising
Choose On for a ringtone that increases in volume
while ringing. If it is O, the ringtone stays at the
volume you have set.
SDelay
You can choose from None up to 20 seconds ringtone
delay from the time a call is received.
Apply the settings with the display key Save.
5. Everyday use

09:10
1. August
DECT 1
38 39
The ringtone volume is easy to set in
standby mode by pressing the volume
keys + /-. This will not change internal
calls from other handsets.
5.6 Switching on /o the handset
The handset can always stay switched on.
Standby mode
Press the End key until the display is in standby mode.
The handset will automatically go into standby mode
after 1 minute.
Switching o
If you would like to switch o the handset:
SPress the End key in standby mode for 2 seconds
until the display shows the Phonak logo.
Switching on
STo switch on, briey press the End key or simply
place the handset onto the base.
The Phonak start logo will appear in the display and
you will hear the Phonak start melody.
5.7 Setting up a contact entry
The phone has 2 contact lists. One in the base
and one in the handset.
Handset
SAny contacts you have saved under Contacts
Handset are only visible on this handset.
SYou can save up to 100 entries with 3 phone numbers
each.
SYou can set the ringtone and volume individually for
each entry.
Base
SAny contacts you have saved under Contacts Base
are visible to all handsets logged into the base.
SYou can save up to 200 entries with 3 phone numbers
each.
To make it easier to nd contacts later, we
recommend always saving them in the same contact
list.
5. Everyday use