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LIMITED WARRANTY
Photometrics, a division of Roper Scientific, Inc., (“Photometrics,” us,” “we,” “our”) makes the following
limited warranties. These limited warranties extend to the original purchaser (“You”, “you”) only and no
other purchaser or transferee. We have complete control over all warranties and may alter or terminate any or
all warranties at any time we deem necessary.
Basic Limited One (1) Year Warranty
Photometrics warrants this product against substantial defects in materials and / or workmanship for a period
of up to one (1) year after shipment. During this period, Photometrics will repair the product or, at its sole
option, repair or replace any defective part without charge to you. You must deliver the entire product to the
Photometrics factory or, at our option, to a factory-authorized service center. You are responsible for the
shipping costs to return the product. International customers should contact their local Photometrics
authorized representative/distributor for repair information and assistance, or visit our technical support
page at www.photomet.com.
Limited One (1) Year Warranty on Refurbished or Discontinued Products
Photometrics warrants, with the exception of the CCD imaging device (which carries NO WARRANTIES
EXPRESS OR IMPLIED), this product against defects in materials or workmanship for a period of up to one
(1) year after shipment. During this period, Photometrics will repair or replace, at its sole option, any defective
parts, without charge to you. You must deliver the entire product to the Photometrics factory or, at our option,
a factory-authorized service center. You are responsible for the shipping costs to return the product to
Photometrics. International customers should contact their local Photometrics representative/distributor for
repair information and assistance or visit our technical support page at www.photomet.com.
Normal Wear Item Disclaimer
Photometrics does not warrant certain items against defect due to normal wear and tear. These items include
internal and external shutters, cables, and connectors. These items carry no warranty, expressed or implied.
Sealed Chamber Integrity Limited 24 Month Warranty
Photometrics warrants the sealed chamber integrity of all our products for a period of twenty-four (24)
months after shipment. If, at anytime within twenty-four (24) months from the date of delivery, the detector
should experience a sealed chamber failure, all parts and labor needed to restore the chamber seal will be
covered by us. Open chamber products carry NO WARRANTY TO THE CCD IMAGING DEVICE, EXPRESSED
OR IMPLIED. Responsibility for shipping charges is as described above under our Basic Limited One (1) Year
Warranty.
Vacuum Integrity Limited 24 Month Warranty
Photometrics warrants the vacuum integrity of all our products for a period of up to twenty-four (24) months
from the date of shipment. We warrant that the detector head will maintain the factory-set operating
temperature without the requirement for customer pumping. Should the detector experience a Vacuum
Integrity failure at anytime within twenty-four (24) months from the date of delivery all parts and labor
needed to restore the vacuum integrity will be covered by us. Responsibility for shipping charges is as
described above under our Basic Limited One (1) Year Warranty.
Software Limited Warranty
Photometrics warrants all of our manufactured software discs to be free from substantial defects in materials
and / or workmanship under normal use for a period of one (1) year from shipment. Photometrics does not
warrant that the function of the software will meet your requirements or that operation will be uninterrupted
or error free. You assume responsibility for selecting the software to achieve your intended results and for the
use and results obtained from the software. In addition, during the one (1) year limited warranty. The original
purchaser is entitled to receive free version upgrades. Version upgrades supplied free of charge will be in the
form of a download from the Internet. Those customers who do not have access to the Internet may obtain the
version upgrades on a CD-ROM from our factory for an incidental shipping and handling charge. See Item 12
in the following section of this warranty ("Your Responsibility") for more information.
