PICO Neo 3 Series User manual

USER GUIDE
FOR PICO NEO 3 SERIES
Pico Neo 3 User Guide
VIRTUAL REALITY ALL-IN-ONE HEADSET

IMPORTANT HEALTH
& SAFETY NOTES
This product is designed and intended to be used in an open and safe indoor area, free of any
tripping or slipping hazards. To avoid accidents, remain conscious to the potential confines of
your physical area and respect the boundary of your virtual area whenever you see it. Be sure
to wear the lanyard when using the Controllers. Make sure that there is enough space around
your head and body (at least 2 meters by 2 meters) to stretch your arms to avoid damage or
injury to yourself, others, and your surroundings.
This product is not recommended for users under 12 years of age. Children over 12 years old
should only use this product under adult supervision.
This product is designed to accommodate most prescription glasses.Take care to wear the VR
Headset in a manner in which the VR Headset lenses do not rub or impact your prescription
lenses.
Prolonged use may cause dizziness or eye fatigue. It is recommended that you take a break
every 30 minutes. You may be able to relieve eye strain by watching distant objects. If your feel
any discomfort, please stop using the product immediately.
Do not expose the optical lenses to direct sunlight or other strong light sources. Exposure to
direct sunlight may cause permanent yellow spot damage on the screen. Screen damage
caused by sunlight exposure or other strong sources of light is not covered by the warranty.
To reduce the risk of discomfort, the inter-pupillary distance(IPD) should be appropriately set
for each user.
This product has an “Eye Protection Mode”, certified by TUV Rheinland (Germany), which can
protect your eyes by reducing blue light in the three color channels using software algorithms.
The screen appears yellowish in this mode and you can turn this feature on/off in "Settings" →
"Display" → “Eye Protection Mode”
Protect optical lenses during use and storage to prevent damage.
Pico Neo 3 User Guide
* Product and packaging are updated regularly, and the functions and contents of the
standalone headset may be upgraded in the future. Therefore, the content, appearance and
functionality listed in this manual and product packaging are subject to change and may
not reflect the final product. These instructions are for reference only.

The device can track your translational and rotational movements in all directions (up/down,
left/right, forward/backward, pitch, roll, and yaw). Your movements in the real world will be cap-
tured and translated to what you see in the virtual world when using the appropriate content.
Ensure a safe environment before you start your VR experience.
1. Clear a safe indoor area of at least 2 meters by 2 meters. Keep the
room bright, prevent to use the space with big and single color
walls, glass,mirrors and moving pictures or objects.
2. Remove the protective film that covers the headset front cameras.
Wear the lanyard connected to the Controllers.
3. Set up your environment by following instructions on the VR Head
set screen.
Note: This product can not guarantee your safety with guardian
system, you will need always pay attention to the surrounding
safety.
6 DEGREES OF FREEDOM
VR
Pico Neo 3 User Guide

QUICK GUIDE
1 2
B
A
Installing Batteries Power on the Controller
Press the area marked with an arrow and
slide the cover down, then pull the tab to
remove the insulating paper.
Short press the HOME button
for 1 second until the status indicator
flashes blue.
*Note: The 1.5V AA alkaline batteries
are recommended to use.
Pico Neo 3 User Guide

3
4
5
QUICK GUIDE
Adjust the Headband
Power on the VR Headset
Long press the POWER button for 2 seconds
until the status indicator turns blue.
Wear the VR Headset
Rotate the strap down over your head.
Adjust side headband to comfortable
and clear view position.
Pico Neo 3 User Guide
*Note: Nearsighted users can use this
product with prescription glasses.

Side Strap
Top Power Cable
Do not fold,punch or pull Top Strap
Removable Face Cushion
Removable
POWER Button
• Power on:
long press for 2 seconds
• Power off:
long pressfor 5 seconds
• Hardware Reset:
long press for 10 seconds
• Short press to
enter sleep or wake up
HOME Button
APP/BACK Button
• Return home screen: short press
• Screen re-centering: long press for 1 second
• Wake up: short press
Back Head-pad
Battery inside
Removable
Tracking Cameras
CONFIRM Button
2nd Mic
Do not block during using
Air Vent
USB-C Interface
Status Indicator
PICO NEO 3
VR HEADSET
DETAILS
Pico Neo 3 User Guide

The system wakes up when VR Headset is put on,
sleeps when VR Headset is taken off
LENS
VOLUME Button Audio Jack Main Mic
Proximity Sensor
Left Speaker Right Speaker
Inter-pupillary
Distance Adjustment
Pico Neo 3 User Guide
PICO NEO 3
VR HEADSET
DETAILS

Blue: Powered on with battery over 20%
VR Headset Status Indicator Legend
Yellow: Charging: Battery is less than 98%
Red: Charging: Battery is less than 20%
Green: Charging completeBlue flashing: Shutting down
Red flashing: Battery is less than 20%
Off: Sleeping or Powered off
Head Control Mode
If the Controller is not connected, you can interact with the home screen by moving
your head to direct the crosshairs over your intended selection and clicking the
HOME, CONFIRM, and BACK buttons on the VR Headset.
Screen re-centering
If you find the images have drifted off-center , look straight ahead , press and hold the
HOME button of the Controller for more than 1 second to re-center the screen.
Audio volume adjustment
You can use the VOLUME button of the VR Headset to turn up or turn down the
volume, and press it to continuously adjust the volume.
VR Headset reset
If the picture in the VR Headset is stuck, or the VR Headset does not respond after
shortpress the HOME button or the POWER button, you can press the Power button of
VR Headset for more than 10 seconds to reboot the VR Headset.
Sleep/Wake up
Option 1 (Proximity Sensor):
Take off VR Headset for automatic sleeping : wear the VR Headset for automatic
waking up.
Option 2 (POWER Button)
Press the POWER button for manual sleeping or waking up.
Pico Neo 3 User Guide
OPERATING
INSTRUCTIONS

IPD Adjustment
58<-63.5->69(mm)
To ensure image clarity , it is necessary to line up the lenses with the distance
between your pupils ( IPD）
There are three lens spacing settings-58mm , 63.5mm , and 69mm . To adjust the
IPD , gently move both lenses inward or outward to find the clearest setting.
Pico Neo 3 User Guide
OPERATING
INSTRUCTIONS

The VR Headset adjustment
This device has no myopia adjustment function. The VR Headset allows wearing
most standard glasses with a frame width of less than 160mm.
OPERATING
INSTRUCTIONS
Pico Neo 3 User Guide

3. Install the Face Cushion on the Headset.
Install Glasses Spacer
If you have glasses collision with headset lens or pres-
sure on the bridge of nose, please follow the picture to
install Glasses Spacer to increase the space. You can
install or not according to your situation.
1. Disassemble the Face Cushion.
2. Install the Glasses Spacer on the Face Cushion by fol-
lowing the picture.
OPERATING
INSTRUCTIONS
Pico Neo 3 User Guide

Y
X
B
A
GRIP Button
Status
Indicator
Left Right Left Right
Grab
Tracking Ring
Dot not block during using
Thumbstick
Clickable TRIGGER Button
Battery Cover
Confirm
APP/BACK Button
Return previous screen
Can be set as other functions
in specific applications.
HOME Button
• Power on: short press
• Power off: long press 6 seconds
• Return home screen: short press
• Screen re-centering: press for 1 second
B
A
B
A
*Note: Install the Controller Lanyard
by following the above picture.
Lanyard Hole
Off:Powerd off
Controller Status Indicator Legend
Blue: Connected to VR Headset
Blue flashing: Searching for connection
Red and blue flashing alternately: Pairing in progress
Browsing contents
Moving and rotating the Controller/VR Headset to navigation,
and select the content with the TRIGGER button of the Controller
or the CONFIRM button of the VR Headset.
Thumbstick operation
Four directions are available for page-turning;
Pressing down is available.
* Note: You can operate by turning your head and clicking the
buttons on the VR Headset if the Controller is not connected.
OPERATING
INSTRUCTIONS
Pico Neo 3 User Guide

Switch the pointer of the master Controller
In the home screen, short press the TRIGGER button of the corresponding Controller to
switch the pointer of the master Controller.
Screen Re-centering
Wear the VR Headset and look straight ahead, press and hold the HOME button of the
Controller for more than 1 second to re-center the screen.
Disconnect the Controller
Press and hold the HOME button until the status indicator turns red and the Controller vi-
brates. The Controller will power off and pairng will reset automatically.
Controllers will automatically shut down to save power in the following cases:
- When the VR Headset enters deep sleep(a while after the VR Headset is taken off)
- When the Controller is unbound in the Controller Management Interface of the VR
Headset
- When the VR Headset is powered off
Add new Controller
If you need to add a new Controller (the VR Headset can only connect one left Controller
and one right Controller) or re-connect with an unbundled Controller. Go to “Settings” →
“Controller”, click on “add Controller”. Press and hold the HOME button and the TRIGGER
button of the Controller at the same time until the red and blue lights of the Controller
flashing alternately, and then follow the instructions on the VR Headset screen.
Hardware reset
If the virtual Controller in the VR Headset is stuck, or the HOME button and all buttons of
the Controller do not respond, you can re-install the batteries to restart the Controller.
OPERATING
INSTRUCTIONS
Pico Neo 3 User Guide
OPERATING
INSTRUCTIONS

PRODUCT
CARE
This VR headset features replaceable face cushion and straps.
The face cushion and straps are available to purchase separate-
ly. Please contact customer service at [email protected], or a
Pico authorized service provider or your Sales Representative.
Lens care
- During use or storage, please pay attention to avoid hard ob-
jects touching the lens to avoid lens scratches.
- Use an optical lens micro-fiber cloth to dip in a little water or use
a non-alcoholic disinfectant wipes to clean the lenses. (Do not
wipe the lenses with alcohol or other harsh or abrasive cleaning
solutions as this may lead to damage.)
Face cushion care
Use a sterile wipes (alcohol-based ingredients allowed) or a mi-
crofiber dry cloth dipped in a small amount of 75% alcohol to
gently wipe the surface and surrounding areas in contact with
the skin until the surface is slightly wet and hold for at least five
minutes. Then leave to dry before use (Do not expose directly in
sunlight).
Note : The face cushion will have the following phenomena after
repeated cleaning and disinfection. Moreover , hand washing or
machine washing is not recommended , as this will accelerate the
occurrence of the following phenomena.Please change a new
face cushion if any of the following occur:
- Leather ( PU ) face cushion : color change , sticky surface hair,
decreased facial comfort of face;
- Fabric face cushion: color change,surface fluff,soft texture,and
increased chance for eyewear to come in contact with the lenses.
Headset (except the lens, face cushion), controller and accesso-
ries care
Please use disinfectant wipes (alcohol-based ingredients al-
lowed) or use a microfiber dry cloth to dip in a small amount of
75% alcohol and gently wipe the surface of the product until the
surface is wet and wait at least 5 minutes, then dry the surface
with a microfiber dry cloth.
* Please avoid water into the product when cleaning.
Replacing face cushion
Please follow the picture and pin face cushion into the crevices
along the edges.
Pico Neo 3 User Guide
Regulatory：
After powering on the headset, you can go
to “Settings”→ “General”→ “Regulatory” in
the home page to view the certified supervi-
sion information of the product in your re-
gional area.

SAFETY
WARNING
Health and safety warnings
• Ensure that this product is used in a safe environ-
ment.By using this product to view an immersive virtu-
al reality environment, users will not be able to see the
physical environment. Move only within the safe area
that you set, and keep your surroundings in mind. Do
not use near stairs, windows, heat sources or other
hazardous areas.
• Confirm that you are in good health before using.
Consult a doctor before using if you are pregnant, el-
derly, or have serious physical, mental, visual, or heart
problems.
• A small number of people may experience epilepsy,
fainting,severe dizziness, and other symptoms caused
by flashes and images, even if they have no such med-
ical history. Consult a doctor before using it if you have
a similar medical history or have ever experienced the
symptoms listed above.
• Some people may experience severe dizziness, vom-
iting, palpitations and even fainting when using VR
Headsets, playing ordinary video games, and watch-
ing 3D movies. Consult a doctor if you have experi-
enced any of the symptoms listed above.
• This product is not recommended for use by children
under 12 years of age. Please keep your VR Headset,
Controllers, and accessories out of their reach. Chil-
dren over 12 years old should use this product under
adult supervision to avoid accidents.
• Some people may be allergic to plastic,PU,fabric,and
other materials used in this product. Long-term con-
tact with skin may result in symptoms such as red-
ness, swelling and inflammation. Stop using the prod-
uct and consult a doctor if you experience any of the
symptoms listed above.
• This product is not meant for extended use over 30
minutes at a time with rest periods of at least 10 min-
utes between uses. Adjust resting and usage periods if
you experience any discomfort.
• If you have a big difference in binocular vision , or a
high degree of myopia , orastigmatism or far-sighted-
ness, it is suggested that you wear glasses to correct
your eyesight when using VR headset.
• Stop using the product immediately if you experi-
ence visual abnormalities (diplopia and sight distor-
tion, eye discomfort or pain, etc.), excessive sweating,
nausea, vertigo, palpitations, disorientation, loss of
balance, etc.
• This product provides access to immersive virtual re-
ality experiences and some types of content may
cause discomfort. Stop use immediately and seek
medical treatment if the following symptoms occur.
- Epilepsy seizures, loss of consciousness, convulsions,
involuntary movements, dizziness,disorientation,
nausea, somnolence, or fatigue.
- Eye pain or discomfort,eye fatigue,eye twitching,or
visual abnormalities (such as illusion, blurred vision,
or diplopia).
- Itchy skin,eczema,swelling,irritation or other discom
forts.
- Excessive sweating, loss of balance, impaired
hand-eye coordination, or other similar motion
sickness symptoms.
Do not operate a motor vehicle, operate machinery, or
engage in activities that may have potentially serious
consequences until you have fully recovered from
these symptoms.
Impact on medical devices
• Please comply with the expressly stated prohibition
of the use of wireless equipment in medical and
healthcare facilities, and shut down the equipment
and its accessories.
Please read the following warnings and information
carefully before using the VR Headset and follow all
guidelines on safety and operation. Failure to follow
these guidelines may result in physical injuries (in-
cluding electric shock, fire and other injuries), proper-
ty damage and even death.
If you allow others to use this product, you shall be re-
sponsible for ensuring that every user knows and fol-
lows all safety and operation instructions.
Pico Neo 3 User Guide

• Radio waves generated by this product and its ac-
cessories may affect the normal operation of implant-
able medical devices or personal medical devices,
such as pacemakers, cochlear implants, hearing aids,
etc.
Please consult the medical device manufacturer
about the restrictions on the use of this product if you
use these medical devices.
• Keep a distance of at least 15cm from the implanted
medical devices (such as pacemakers, cochlear im-
plants, etc.) When this product and any accessories
are connected. Stop using the headset and/or its ac-
cessories if you observe a persistent interference with
your medical device.
Operating environment
• Do not use the equipment in dusty, humid, dirty or
near strong magnetic fields, so as not to cause internal
circuit failure of this product.
• Do not use this equipment during thunderstorms.
Thunderstorms may cause product failure and in-
creases the risk of electric shock.
• Operating Temperature: 0-35°C/32-104°F, minimum
humidity 5%, maximum humidity 95% RH ( non-con-
densing). Non-Operation (Storage): -20-45°C/ -4-113°F,
85% RH.
• Protect your lenses from light. Keep the product away
from direct sunlight or ultraviolet rays, such as win-
dowsills and automobile dashboards or other strong
light sources.
• Keep the product and its accessories away from rain
or moisture.
• Do not place the product near heat sources or ex-
posed flames, such as electric heaters, microwave
ovens, water heaters, stoves, candles or other places
that may generate high temperatures.
• Do not apply excessive pressure to the product
during storage or when in use to avoid damage to the
equipment and lenses.
• Do not use strong chemicals , cleaning agents or de-
tergents to clean the product or its accessories , which
may cause material changes that affect eye and skin
health. Please follow the instructions in " product care
" to take care of the equipment allow children or pets
to bite or swallow the product or its accessories.
Children’s health
• CHOKING HAZARD : This product and its accessories
may contain small parts. Please place these out of the
reach of children . Children may inadvertentlydamage
the product and its accessories , or swallow small
parts resulting in Suffocation or other Injury.
Requirements for accessories
• Only accessories approved by the product manufac-
turer, such as power supplies and data cables, can be
used with the product.
• The use of unapproved third-party accessories may
cause fire, explosion or other damages.
• The use of unapproved third-party accessories may
violate the warranty terms of the product and the rele-
vant regulations of the country where the product is
located. For approved accessories, please contact
Pico Customer Service Center.
Environmental protection
• Dispose of your headset and/or accessories properly.
Do not dispose of the headset or accessories in a fire
or incinerator, as the battery may explode when over-
heated. Dispose of separately from household waste.
• Please comply with the local laws and regulations on
the disposal of electrical and electronic equipment to
dispose of this product and its accessories.
Hearing protection
• Do not use high volume for extended periods of time
to prevent possible hearing damage.
• When using headphones, use the minimum volume
required to hear the audio so as not to damage your
hearing. Prolonged exposure to high volume may
cause permanent hearing damage.
Flammable and explosive areas
• Do not use the equipment near fuel stations, near
any hazardous areas containing flammable articles
and chemical agents. Follow all graphic or text in-
structions when in possession of the product around
these areas. Operating the product in these hazard-
ous sites may cause explosions or fires.
• Do not store or transport the product or its accesso-
ries in the same container as flammable liquids, gases,
or substances.
SAFETY
WARNING
Pico Neo 3 User Guide

Transportation safety
• Do not use the product when walking, cycling, driving, or other situations that require full
visibility.
• Take caution if using the product as a passenger in a motor vehicle, as irregular move-
ment may increase the risk of motion sickness.
Charger safety
• Only charging devices provided in the product package or specified as an approved
device by the manufacturer should be used.
• When charging is completed, disconnect the charger from the equipment and unplug
the charger from the power outlet.
• If the charging adapter or cable is damaged, discontinue using to prevent the risk of
electric shock or fire.
• Do not operate the equipment or charger with wet hands to avoid short circuits, failure
or electric shock.
• Do not use the charger if wet.
Battery safety
• VR Headsets are equipped with non-removable internal batteries. Do not attempt to re-
place the battery, as doing so may cause battery damage, fire or human injury. The bat-
tery can only be replaced by Pico or Pico authorized service providers.
• Do not disassemble or modify the battery, insert foreign objects, or immerse in water or
other liquid. Handling the battery as such can cause chemical leakage,overheating,fire,
or explosion. If the battery appears to be leaking material, avoid any contact with skin or
eyes.
• In case of material contact with skin or eyes, immediately rinse with clear water and
contact your local poison authority.
• Do not drop, squeeze or puncture the battery. Avoid subjecting the battery
to high temperatures or external pressure, which may result in corruption and overheat-
ing of the battery.
SAFETY
WARNING
Pico Neo 3 User Guide

Devices can be repaired, free of charge, within 12 months of the purchase date. Please
contact Pico’s support if you require repair services.
Limited warranty
The limited warranty does not cover:
- Defects or damage resulting from improper usage, maintenance or storage not includ-
ed in this manual;
- Storing or shipping items not included with the original product inside the original prod-
uct packaging;
- Defects or damage resulting from unauthorized disassembly, alteration, or mainte-
nance;
- Damage caused by force majeure such as fire, flood and lightning, etc.
- The product has exceeded the valid period of the warranty.
PRODUCT
WARRANTY TERMS
Pico Neo 3 User Guide

Copyright @ 2015-2021 Qingdao Pico Technology Co , Ltd . All Rights Reserved.
This information is for reference only and does not constitute any form of commitment.
Products (including but not limited to color, size, screen display, etc.) shall be subject to
physical objects.
User Software License Agreement
Before using the product, please read the software license agreement carefully. When
starting to use the product, you agree to be bound by the license agreement.
If you do not agree to the terms of this agreement, do not use the product and software,
and return the product to its original place for refund.
For more details about the agreement,
please visit: https://www.pico-interactive.com/terms/user_terms.html
Privacy Protection
To learn how we protect your personal information, please visit: https://www.pico-interac-
tive.com/terms/privacy.html
Read our privacy policy.
Product Name: VR All-In-One Headset
Headset Model: A7H10
Controller Model: C1710
For more information about Pico’s products , policy , and authorized servers , please visit
Pico's official website :www.pico-interactive.com
Company Name : Qingdao Pico Technology Co , Ltd
Company Address : 4th Floor , No.3 Building , No.393 Songling Road , Qingdao,Shandong ,
P.R. China
Tel : + 86 400-6087-666
Service Mail : [email protected]
LAWS AND
REGULATIONS
Pico Neo 3 User Guide