Picup Media GemLightbox Macro User manual

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GemLightbox
Macro
User Manual
Welcome to the GemLightbox Family

Table of Contents
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Welcome
Overview
What’s Included
GemLightbox Macro
GemLightbox Application
Setting Up
Correct Positioning
Lighting Options
FAQ
Join Our Community
Appendix
3
4
5
6
7
9
11
12
13
15
16

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At Picup Media, we’ve helped over 10,000+ jewelers enter the
digital world and hope to share the same experience with you.
This user manual will teach you how to set up and use the
GemLightbox Macro, its add-ons, and provide useful tips and
tricks to help you capture perfect loose stone videos.
We recommend reading our full tutorial on the following pages
to make the most of your GemLightbox Macro experience.
We are thrilled to guide you on your

gemstone photography.
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Welcome
GEMLIGHTBOX MACRO USER MANUAL | WELCOME
VISIT THE LINK TO WATCH
THE SETUP VIDEO!

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Overview
Different Lighting Options
Sparkles, 5500k, 3500k,
6500k
Depth Adjustment
Smartphone Holder
Power On
Height Adjustment
Reector Cover with built-
in macro lens 10x zoom
GEMLIGHTBOX MACRO USER MANUAL | OVERVIEW

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | WHAT’S INCLUDED
What’s Included
GemLightbox Macro
1pc
International power
adapter
1pc
Grey loose stone
table tops
3pcs
Black loose stone
table tops
3pcs
White loose stone
table tops
3pcs
VISIT THE LINK TO WATCH
THE SETUP VIDEO!

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | GEMLIGHTBOX MACRO
GemLightbox
Macro

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GemLightbox Application
GEMLIGHTBOX MACRO USER MANUAL | GEMLIGHTBOX APP
The GemLightbox Application is your all-in-
one diamond and loose stone photography
companion, and is essential to capturing amazing
diamond and loose stone images and videos.
Simply follow the steps below to get started: iOS
App Store
Google
Play Store
The GemLightbox Application is available to
download on both the iOS App Store and
Google Play Store.
To download, simply search for “GemLight-
box” and follow the download instructions, or
scan the QR code.
1Download the Application
Click “Sign Up”, then follow the steps to create
your GemLightbox Application account.
Please note that only one device may be
logged into an account at any time.
2Create an Account

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | GEMLIGHTBOX APP
GemLightbox Application
Watch Setup Video here:
The GemLightbox Application optimizes your
smartphone camera settings for jewelry and
diamond photography, meaning that you’ll
capture the best results every time.
The GemLightbox Application connects with
your GemLightbox Macro unit directly via
Bluetooth. Please ensure that the Bluetooth
setting on your smartphone is enabled
in order to successfully connect with the
GemLightbox Macro.
To learn more about the GemLightbox
Application functions and its newest updates,
simply visit our online knowledge base at
https://support.picupmedia.com for more
information.
Setting Up
VISIT THE LINK TO WATCH
THE SETUP VIDEO!

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | SETTING UP
Scan here to see more detailed
instructions for your phone model
Setting Up
Before you set up the smartphone stand,
please ensure to remove the front Macro cov-
er and your smartphone case, if any.
1 Lift the lock counterclockwise to loosen the
smartphone holder.
2 Adjust the smartphone holder. Ensure that
the smartphone camera lens is pointing right
into the Macro lens.
3 Push the width adjuster towards your
phone. Lock it by rotating clockwise.
*See Appendix for complete smartphone
holder set-up process.
Once the procedure is complete, we suggest
not to change the set-up again for ease of use
in the future.
1 Set up the smartphone stand
1
2
3
Macro comes with three (3) loose stone discs
to match the size of your loose stones.
• Small for stones under 1ct
• Medium for 1 -10ct
• Large for 10ct and above
The loose stone discs come in 3 colors - white,
grey, and black.
Simply place the loose stone disc on top of
the metal stand inside of the GemLightbox
Macro and rmly push down to secure it in
place.
2Choose the correct loose stone disc
3x Small
(for under 1ct)
3x Medium
(for under 10ct)
3x Large
(for 10ct-50ct)

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | SETTING UP
Setting Up
4Using the Macro lens
When using the Macro lens, ensure the
following:
• The Macro lens is on before starting
photography.
• Keep the lens away from water and other
liquids.
• Use a microber cloth to clean the lens
from time to time to ensure the best results.
Scan here to see more detailed
instructions for your phone model
3Using the adjuster, adjust the height and width
The height adjuster and the depth adjuster
on the left and right side of the box allow you
to move the center point of the turntable so
that you can capture the best angle of your
loose stone.

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Correct Positioning
GEMLIGHTBOX MACRO USER MANUAL | CORRECT POSITIONING
Correct positioning of your loose stones is critical to the quality of the 360-video. Position the
loose stone correctly to capture the details of the gems or diamonds in the best light possible.
Follow the steps below for the optimal position.
Use the height and depth
adjustment on both sides of
the box to adjust the posi-
tion of the loose stone. En-
sure that the stone is not too
far backward or too far for-
ward to get the best result.
Always position the gem in
the center of the disc; oth-
erwise, the gem will be car-
ried farther away from the
center of the turntable when
it rotates. The disc comes
with a groove to mark the
center point. Place the gem
right on the groove and start
shooting.
Use the width and height
adjustment to position the
gemstones closer or farther
away from the lens. Small
stones should be moved
closer to the lens and large
ones farther away from the
lens to achieve the optimal
result.
Small stone Large stone

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Perfect lighting in a box!
Different gems require different lighting. The GemLightbox Macro caters to this need by pro-
viding a lighting environment with perfect lighting temperature to capture accurate colors of all
loose diamonds and gemstones.
Lighting Options
GEMLIGHTBOX MACRO USER MANUAL | LIGHTING OPTIONS
Watch GemLightbox Macro
Lighting Options here :
Four Lighting Options
Sparkles
White Lighting
Blue Lighting
Yellow Lighting
A direct set of 5500k lights that bring out the
natural sparkles.
5500k soft lighting perfect for diamonds and
precious stones like sapphires.
6500k soft lighting perfect for colored
diamonds and semi precious stones.
3500k soft lighting perfect for emeralds,
rubies, and alexandrites.
VISIT THE LINK TO WATCH
THE SETUP VIDEO!

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Frequently Asked Questions
GEMLIGHTBOX MACRO USER MANUAL | FAQ
1. What is the best lighting setup to
use?
Macro has four (4) lighting setups — Sparkles,
White, Blue, and Yellow.
Ninety percent (90%) of the time, we will use the
White light alone.
If you want to add sparkles to your diamond, you
may turn on the Sparkle light without switching the
white light off. Use the Blue and Yellow light for
colored stones and diamonds as needed.
2. How do I clean the GemLightbox
Macro?
The GemLightbox Macro is made from durable
materials. It is easy to clean. You may use any
non-toxic, acidic cleaners for regular cleaning, but
always spray your cleaning product onto a micro-
ber cloth, then use this cloth to wipe the surfaces
of your GemLightbox Macro. Never apply or spray
cleaning products directly onto it.
3. Where can I check the warranty?
Unless specied by your country, the GemLight-
box Macro comes with a one (1) year warranty.
To nd our Warranty Policy, please visit the follow-
ing page. https://bit.ly/3olSFLw
Check the Warranty
Policy here:

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Frequently Asked Questions
GEMLIGHTBOX MACRO USER MANUAL | FAQ
4. How do I contact Support?
You can contact Picup Media by visiting the follow-
ing link: https://picupmedia.com/contact-us/
Our Support Team operates 24/7.
5. Can I put jewelry inside of the
GemLightbox Macro?
The GemLightbox Macro is made specically for
loose stones and, therefore, not suitable for jew-
elry. If you are looking for a jewelry photography
solution, please check out the appropriate Gem-
Lightbox solution here: https://picupmedia.com/
shop-page/
6. What is the maximum size of the
-
box Macro?
The GemLightbox Macro can capture almost all
common sizes of stones on the market, from as
small as 0.1ct to 50 ct in size.
Please observe the country-
specic disposal requirements

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Join Our Community
GEMLIGHTBOX MACRO USER MANUAL | JOIN OUR COMMUNITY
Share your beautiful jewelry images with thousands of
other GemLightbox users on our fan pages:
Join our #GemLightbox family

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | APPENDIX
Appendix
Scan here to see more detailed
instructions for your phone model
To set-up your smartphone holder properly,
follow the detailed process below.
1. Pull down the smartphone holder. Ensure
that the double-sided arrow on the left side
of the holder is pointed to the exact height
measurement of your phone.
Smartphone
Height Measurement
Camera Lens
Base of phone
Reector
Cover
Double–Sided Arrow Marker
Smartphone Holder

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SUPPORT.PICUPMEDIA.COM GEMLIGHTBOX MACRO USER MANUAL | APPENDIX
Appendix
Scan here to see more detailed
instructions for your phone model
2. Rotate the lock clockwise and push it
down to secure the holder.
Lock
Width
Adjuster
Double-Sided
Arrow Marker
Smartphone
Holder
GemLightbox
Macro Lens
Phone
Camera Lens
3. Place your smartphone on the holder and
move sideways until your phone camera is
pointing right into the lens.
Does your phone have more than 1 camera?
We have listed the measurements based on different smartphone devices.
Simply visit support.picupmedia.com to nd out the length you should be
using for your smartphone.

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Thank you
for choosing GemLightbox
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Please observe the country-
specic disposal requirements