
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics(USA) Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC),warrantthatproductsdistributed byPUSAinthe U.S.A., and byPOC
in
Canadathatfail to
function properlyundernormal usedueto amanufacturingdefectwhen installed and operated accordingto theowner'smanual enclosedwith the unitwill berepaired orreplacedwith
aunit
of
comparablevalue, attheoption
ofPUSAor
POC, withoutchargeto you forpartsoractual repairwork. Replacement unitsand/orparts supplied underthiswarranty
may
be
neworrebuilt atthe option
of
PUSAor
POC.
THISLIMITED
WARRANTY
APPLIES
TOTHE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNEROFTHISPIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
INTHE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPTOROTHER
VALID
PROOFOF
PURCHASE
SHOWINGTHEDATEOF
ORIGINAL
PURCHASE
OR, IFRENTED,
YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST
RENTAL
IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHINTHECOUNTRYOF PURCHASE
AS
EXPLAINEDINTHISDOCUMENT. YOU
WILL
BE
RESPONSIBLEFORREMOVAL
AND
INSTALLATIONOF
THEPRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAYTORETURNTHE REPAIRED
OR
REPLACEMENT
PRODUCTTOYOUWITHINTHECOUNTRYOF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
~
1
Year
.Y..b.2r
1
Year
Thewarranty period for retail customerswho rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occursfirst.
WHAT IS NOT COVERED
IF
THISPRODUCTWASPURCHASED
FROMAN
UNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHE IMPLIED
WARRANTY
OFFITNESS
FORA
PARTICULARPURPOSEANDTHIS PRODUCTISSOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIA~LE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTALDAMAGES.
PIONEERDOESNOTWARRANT
ANY
PRODUCTLISTED
ABOVE
WHENITISUSEDINATRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTYDOES NOTAPPLYIFTHEPRODUCT
HAS
BEENSUBJECTEDTOPOWER
IN
EXCESSOFITSPUBLISHEDPOWERRATING.
THISWARRANTYDOESNOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THIS
WARRANTYDOES NOTCOVERTHECABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS OR RECORDING TAPES ORDISCS,ANY
DAMAGETO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRmNG
BYPIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINEDFROM
ANY
SOURCEOTHERTHANA PIONEERAUTHORIZED SERVICE COMPANY
OR
OTHERDESIGNATEDLOCATION. THISWARRANTYDOES NOTCOVER
DEFECTSOR
DAMAGE
CAUSED
BY
THEUSEOFUNAUTHORIZEDPARTSOR
LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE,
TOA
PERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTYPERIOD. SOMESTATES DONOT
ALLOW
LIMITATIONSON HOW
LONGAN
IMPLIEDWARRANTYLASTS
AND
SOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR
LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIALDAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAYNOTAPPLY TO YOU. THIS WARRANTY GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDEDHEREIN,THERE
ARE
NO REPRESENTATIONS,WARRANTIES,OBLIGATIONS
OR
CONDITIONS, IMPLIED,STATUTORY
OROTHERWISE,
APPLICABLE
TOTHISPRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your
Pioneer
Dealer
may repair
or
replace your unit,
or
refer you to an Authorized Pioneer
Service
Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can
perform
repairs for
most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer
Customer
Support-
Can advise the optimal
service
option for
your
model and
geographic
location. Please reference the information listed below and phone,
email or
access
the Pioneer website to contact Pioneer.
CANADA-
POC hasa
number
of
Authorized ServiceCompaniesshould yourproductrequire service. ContactPioneer
of
Canada as listed belowto obtain a local service location.
Shipping
Your
Unitfor
Service-
Pleasepackage it carefullyand send it, transportation prepaid byatraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Useadequatepadding materialto preventdamage
in
transit. Includeyourname, addressand telephone numberwhereyou can bereached during businesshours.
On
all
complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS
OF
CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.ca
IN THE
U.S.A.-
Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
beforeyou exerciseany rightsunder, orseekanyremedies, created byTitle I
of
theMagnuson-MossWarranty-FederalTradeCommission ImprovementAct, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat(905)946-7412todiscussyourcomplaintand to obtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
___________________
Serial No.
_________________
PurchaseDate
_________
_
Purchased From
____________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE < QRY3001-B/S >
UCC0212 Pirnted
in
China