
PIONEER
ELECTRONICS
(USA)
INC. PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and
by
POC
in
Canada that fail to
function properly under normal use due to amanufacturing defect when installed and operated
a=rding
to the owner's manuai erclosed with the unit will
be
repaired or replaced with a
unit
of
comparable value, at the option of PUSA
or
POC, without charge to you for parts
or
actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSA or
POCo
THISLIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OFTHIS
PIONEER
PRODUCT
DURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTORIDEALER
INTHE U.S,A, OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPT
OR
OTHER
VALID
PROOF
OF
PURCHASE
SHOWING
THE
DATE
OF
ORIGINAL
PURCHASE
OR, IFRENTED, YOUR
RENTAL
CONTRACT
SHOWING
THEPLACE
ANDDATE
OF
RRST
RENTAL. INTHE EVENTSERVICEISREQUIRED,THE PRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD, TRANSPORTATION PREPAID,
ONLY
FROM
WITHIN
THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN
THIS
DOCUMENT, YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE REPAIRED OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
~
Idb2r
Car
Stereo
Products
,...........................
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use
(a)
duringthe rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCT
WAS
PURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARE
NO
WARRANTIES, EXPRESS
OR
IMPLIED,INCLUDINGTHEIMPUEDWARRANTY
OFMERCHANTABILITY
AN[)THE
IMPLIEDWARRANTY OFRTNESSFORAPARTICULAR PURPOSEANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"
AND
'WITH
ALL
FAULTS".
PIONEER
SHALL
NOTBELIABLEFOR ANYCONSEQUENTIALANDIORINCIDENTALDAMAGES.
PIONEERDOESNOT
WARRANT
ANYPRODUCTLISTED
ABOVE
WHEN
IT
ISUSEDINATRADEOR BUSINESS
OR
IN
ANYINDUSTRIALOR COMMERCIALAPPLICATION.
THISWARRANTYDOES NOTAPPLYIFTHE PRODUCT HASBEENSUBJECTED
TO
POWER
IN
EXCESSOFITSPUBLISHED POWER RATING.
THIS
WARRANTY
DOESNOTCOVER DISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFOR LENGTHYPERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEfTEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESOR
DIscs,
ANY
DAMAGETOTHEPRODUCTRESUL
TING FROMALTERATIONS,MODIFICATIONSNOTAUTHORIZED
INWRmNG
BY
PIONEER,ACCIDENT, MISUSE
OR
ABUSE,DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERAnvEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIREDINTHEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSOR
LABOR
WHICHWOULO
BE
OTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVlCECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHE
USEOFUNAUTHORIZEDPARTSOR LABOROR FROMIMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NOOTHER
WARRANTIES
IN
THE
U.S.A.
-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESSFORA
PARTICULAR
PURPOSE,
TO
APERIOD
NOTTO
EXCEEDTHE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTY
PERIOD. SOME
STATES
DO
NOTALLOW
LIMITATIONSON
HOWLONGAN
IMPUEDWARRANTYLAS
TSANDSOME
STATES
DO
NOTALLOWTHE
EXCLUSlONS
OR LIMITATIONSOF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SOTHEABOVE
LIMITATIONSOR EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THIS
WARRANTY
GIVES
YOU
SPECIRC
LEGAl.
RIGHTS
AND
YOU
MAY
HAVE
OTHERRIGHTSWHICH
MAY
VARYFROM
STATE
TO
STATE.
IN
CANADA
-EXCEPT
AS
EXPRESSLY
PROVIDEDHEREIN,
THERE
ARE
NO REPRESENTATIONS,WARRANTIES,
OBLIGATIONS
OR CONDITIONS,IMPLIED,
STATUTORY
OROTHERWISE,
APPLICABLE
TO
THIS
PRODUCT.
TO
OBTAIN
SERVICE
In the U.S.A.
or
Canada
to
receive
warranty
service you need to
present
your
sales receipt
or
your
rental
contract
showing place and
date
of
original
owner's
transaction.
~
-
Please
contact
one
of
the
follOWing
Pioneer
partners
to
obtain
service:
Your
Authorized
Pioneer
Dealer
-
Your
Pioneer
Dealer
may
repair
or
replace
your
unit,
or
refer you to an
Authorized
Pioneer
Service
Company.
Your
sales receipt should
list
the
contact
information
(phone
number,
fax,
email,
etc.)
for
your
Dealer.
Your
Authorized
Pioneer
Service
Company
-
Can
perform
repairs
for
most
Car
Electronics
products
and can advise
other
options
as
applicable.
Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and
seiect
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer
Electronics
Service
-
Can
advise
the
optimal
service
option
for
your
model
and
geographic
location.
Please
reference
the
information
listed
below
and phone,
email
or
access
the
Pioneer
website
to
contact
Pioneer.
CANADA
-POC has a
number
of
Authorized Service Companies should your product require service.Contact Pioneer
of
Canada
as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefully and send
it,
transportation prepaid by atraceable, insured method, to an Authorized Service Company
or
Pioneer.
Use
adequate
padding material to prevent
damage
in transit. Include
your
name, address and telephone
number
where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction
at
1-877-283-5901.
IN
THE U.S.A.
IN
CANAPA
For hook-up and \lperation
of
your unit
or
to
locat~
an For additional information on this warranty, please call
or
write:
AuthOrized Service Company, please call
or
write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICS
OF
CANADA INC
P.O. BOX 1760 300
ALLSTATE
PARKWAY
, .
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R
OP2
1-800-421-1404
(905)
479-4411'
1-877-283-5901
http://www.pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTERESOLUTION
IN
THE
U.S.A.
-Following
our
response to
any
initial request to
Customer
Support, should adispute arise
between
you and Pioneer, Pioneer
makes
available its
Complaint
Resolution Program to resolve the dispute.
The
Complaint Resolution Program is available to you without charge. You are required to
use
the
Complaint
Resolution Program
before you exercise
any
rights
under,
or
seek
any remedies, created
by
Title
Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15 U.S.C.
2301
et seq.
To
use
the
Complaint
Resolution
Program
call
1-800-421-1404
and
explain to
the
customer
service representative the
problem
you
are
experiencing,
steps
you
have
taken
to
have
the product repaired during the warranty period
and
the
name
of
the authorized Distributor/Dealer from
whom
the
Pioneer
product was purchased. After the complaint
has
been
explained
to
the representative, aresolution
number
will
be
issued. Within
40
days
of receiving your complaint,
Pioneer
will investigate the
dispute
and will either:
(1) respond to your
complaint
in writing informing you what action
Pioneer
will take, and in
what
time period, to resolve the
dispute;
or
(2) respond to your complaint in writing
informing
you
why
it will not
take
any action.
IN
CANADA
-Call the
Customer
Satisfaction
Manager
at (905)
946-7446
to
discuss
your
complaint
and
to
obtain a
prompt
resolution.
RECORDTHE PLACE AND DATE
OF
PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. .Purchase Date _
Purchased From KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <CRY1276-A/N >
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