Pitney Bowes 1100 User manual

Model 1100
Quick Start
Guide

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Check Contents
1Pitney Bowes 1100
2Toner cartridge
3Power cord
4PC interface cable
5Telephone line cord
6Paper tray/Copy stacker
7Document stacker
8Document tray
9JetSuite Multifunctional
Software: CD-ROM
10 Documentation: Pitney Bowes 1100
Handbook, JetSuite Software Users Guide,
OCR Software Manual, Quick Setup Guide
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If You Need Service
Service on all Pitney Bowes facsimile products is available in virtually all of
the principal cities throughout the United States and Canada. In case of a
malfunction, or for additional information, please call the Pitney Bowes
Facsimile Diagnostic Center at the following toll free number  1-800-243-5556.
In Canada, please call the Canadian Pitney Bowes Diagnostics Center at toll free
numbers 1-800-668-9194 (English); or 1-800-3870185 (French). In the U.K.,
call 01279 443431 (not toll free).
For service on all other Pitney Bowes products, call your local Pitney Bowes
Service Branch
Consumables and Optional Accessories
■One Touch Sheet: Order Number 814-0
■Image Drum: Order Number 812-1
■Toner Cartridge Six Pack: Order Number 814-2
■Document Tray: Order Number 813-7
■Paper Tray/Copy Stacker: Order Number 813-8
■Document Stacker: Order Number 813-9
1MB Memory Expansion Board upgrade is available. Please contact your local
Pitney Bowes Service Branch for more information.

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b.) Take out drum. c.) Remove sheet
dont touch the
green drum surface!
Set Up your Pitney Bowes 1100
—See your hardware handbook for more details.
Install Paper Trays
a.) Paper tray/
copy stacker
b.) Document
tray
c.) Document
stacker
Remove Drums Protective Sheet
a.) Open Pitney Bowes 1100.

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d.) Replace drum. Press firmly into place.
Be sure the drum is seated properly.
Install Toner Cartridge
a.) Remove toner well
cover. b.) Take cartridge from
package, shake, and then
remove the tape.
c.) Insert cartridge,
left end first.
d.) Push lever
forward to lock. e.) Close covers
securely.

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Make Connections
LINE
TEL1
TEL2
Wall jack
LINE
jack TEL
Jack
OKIOFFICE 44
Answering Machine
a.) To phone line.
b. To handset, phone, or
answering machine
(optional).
c.) To computer (computer turned off).
d.) To power.
Answer mode
14:35 [FAX]
Time: 2:35 PM
There is no power switch: plug in to turn machine on.

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Start JetSuite Software Installation
Installation Sequence
1Before you install JetSuite, first turn off computer and make sure your Pitney
Bowes 1100 is unplugged.
2Use the Windows 95 installation or Windows 3.1 or Windows for
Workgruops 3.11 installation which ever is appropiate for the operating system
on your PC.
Windows 95 Installation
If your PC is running Windows 95, follow these instructions to install JetSuite:
1After you have connected the Pitney Bowes 1100 printer and telephone cables,
(but not the 1100 power cable) turn on your PC and start Windows.
2Exit any programs that are running, and plug in your Pitney Bowes 1100.
3Insert the JetSuite CD ROM in to your computers CD ROM drive. The
installation program will launch automatically*.
4During installation you will be asked to make choices that will affect how
JetSuite will operate and to provide the following information:
nYour name, company name, fax number, voice number, and PC Sender ID number (TSI/CSI).
You must enter your name, fax number, and PC Sender ID (same as your fax number) in order
to continue1.
nIf you prefer Typical or Custom installation. Select Typical unless you are sure there are
components of JetSuite you do not want to install**.
nTo select the folder where you want the JetSuite program to be installed.
nIf you want the Pitney Bowes 1100 to be your default printer.
nTo select the folder where JetSuite will reside in the Start Menu.
5When installation is finished, you will be asked to restart Windows. This is
required before you can use your new software.
Notes: * If the Windows Auto Insertion notification feature is off, the installation
program will not start automaticaaly. In this case, click Start, Run. Type
D:install (where “D” is the CD ROM drive), then press Enter.
** If you choose Custom installation, please refer to the Notes: about
Custom installation at the end of the Win3.1 installation section.
Windows 3.1 or Windows for Workgroups (3.11)
Installation
If your PC is running Windows 3.1 or Windows for Workgroups (Windows 3.11),
follow these instructions to install JetSuite:
1After you have connected the Pitney Bowes 1100, telephone, printer and power
cables, turn on your PC, and start Windows.
2Exit any program that are running.

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3Insert the JetSuite CD ROM in to your computers CD ROM drive. From the
Program Manager Window, select File, then Run. In the Command Line box,
type “D:\SETUP”, (where “D”is the CD ROM drive), then press Enter.
Follow the instructions on the screen to continue.
4Depending on your system configuration you may encounter the following and
need to make several PC configuration choices:
nYour system requires sharing. If you see this option, click OK.
nYour system requires Windows 32-bit extensions. If you see this option you will be
prompted to insert the Microsoft Win32, disk 1. When this occurs, you can load Win32 from
your CD ROM. Type: D:\Win32s\disk1 (where “D” is your CD ROM drive) then
press Enter.
Follow Win32 installation, Windows will restart and the JetSuite install will
continue.
nYour system may require adjustment by JetSuite if it cant find the resources it needs, for
example the Smartdrive cache may be need to be reduced. If this happens, click OK,
installation will continue.
Note: Do not change the name of your printer if given the option.
5During installation you will be asked to make choices that will affect how
JetSuite will operate and to provide the following information:
nYour name, company name, fax number, voice number, and PC Sender ID number (TSI/CSI).
You must enter your name, fax number, and PC Sender ID (same as your fax number) in order
to continue1.
nIf you prefer Typical or Custom installation. Select Typical unless you are sure there are
components of JetSuite you do not want to install**.
nTo select the folder where you want the JetSuite program to be installed.
nIf you want the Pitney Bowes 1100 to be your default printer.
6When installation is finished, you will be asked to restart Windows. This is
required before you can use your new software.
Notes: ** If you choose Custom installation, you can make the following selections for email:
nTo send files in JetSuite format. Use this only if you are sending to another JetSuite user.
nTo send files in as a self extracting file. Use this to allow others to open your files even if
they do not have JetSuite.
nYou may also choose to have JetSuite ask you which of the above formats you would like to
use, each time you save a file.
nYou can also select which COM ports you perfer to use, however, the program automatically
selects unused ports so alternate selections in this window are not recommended.
1 The FCC requires that when sending the document origin must be identified. As a
convenience, once these fields are completed, your Pitney Bowes 1100 will identify your
documents automatically. The PC Sender ID will appear in the receiving machines display,
the Fax number will be printed on the top of each fax page you send. The PC Sender ID
and the Fax number should be the same.

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Check the Release Notes
Double-click the Release Notes icon in the JetSuite program group for important
last-minute information on working with your Pitney Bowes 1100.
Programming Checklist
See your Pitney Bowes 1100 hardware handbook (HW) or JetSuite software users
guide (SW) for instructions for how to enter:
❏Your fax number and identificationrequired: Page 22 (HW); Pages 9, 10, 15 (SW)
❏Your voice telephone number: Page 22 (HW);
Page 9, 10 (SW)
❏Date and time: Page 20 (HW)
❏Fax answering mode: Page 20 (HW)
❏One Touch dial keys: Page 31 (HW); Page 18 (SW)
❏Auto Dial numbers: Page 33 (HW); Page 18 (SW)
❏Groups of programmed numbers: Page 34 (HW);
Page 18, 35 (SW)
Load Documents for Scanning, Copying, or Faxing
Document Guidelines
■Size: 5.8"8.5" wide, 5"14" long
■Basis weight: 1328 lb.
■Surfaces clean
■Not wrinkled, stapled, or clipped
■Rectangular
■Multipage documents should be the same size and shape, neatly aligned
■Maximum number of pages:
 20 pages, normal weight paper (20 lb.)
 15 pages for light or heavy weight paper
—See your hardware handbook for more details.
Load Paper
a.) Adjust the paper
guides to the width of
your paper.
b.) Insert paper print side down-up
to 100 sheets of 20-lb. paper.

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1Adjust document guides to the width of the document
2Stack documents neatly, and insert face down.
Readjust the document guides for a snug fit.
3The machine grips the documents and pulls the bottom page
into the machine.
a.) Load document.
b.) Press Copy .
c.) Enter number of copies (if more than 1).
If you wait more than 3 seconds, copying
starts automatically.
d.) Press Copy .
Copying from Pitney Bowes 1100
—See your hardware handbook for more details.
Load Documents
PRG. NO. OF COPIES
[_1 SETS] ENTER 1-50

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Faxing from Pitney Bowes 1100
—See your hardware handbook for more details.
After loading the document:
One Touch Dialing
Press the key for the fax number you want.
+
2 digits
Auto Dialing
Press Autodial, use the numerical keypad to enter the two-
digit number for the fax number you want, then press Start.
+
Manual
Enter the fax number using the numerical keypad; press Start.
Printing from an application
—See your software user’s guide for more details.
a.) Select File, Print.
b.) Select Pitney Bowes 1100.
c.) Click OK.
+

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Using the JetSuite Desktop
—See your software user’s guide for more details.
a.) Select folder. b.) Select file.
c.) Select operation.
FaxPrint Copy Scan Attach to
e-mail Convert to
text (OCR)
OCR Software Notes
The Optical Character Recognition (OCR) software integrated into
JetSuite is a 16-bit application. Although it works properly in the
32-bit JetSuite environment, keep the following in mind:
■The OCR software does not recognize the long file names supported
by Windows 95. When working with OCR, use file names with at
most eight characters plus a three-character extension.
■You can use the OCR Aware feature only with 16-bit applications, such
as Microsoft®Word 6.0 or lower. For details on the OCR Aware
feature, see pages 14-16 of your OCR Users Guide.

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Toner Cartridge Life
■How long your toner cartridge lasts depends on the print densitythe
percentage of the page that prints black.
■A typical letter has 3% to 5% print density; graphics usually have higher
density. Higher print density means toner is used up faster.
■At 4% print density, a toner cartridge will print an average of 1,500
pages. Remember, this is only an average: actual results may vary.
Note: The first toner cartridge in your new unit has to fill the drum
reservoir and saturate the developing roller with toner. For this reason,
it may need to be replaced sooner than subsequent cartridges.
■We recommend that you use genuine Pitney Bowes consumable
products in your Pitney Bowes 1100. Our microfine, spherical toner
gives you the best print quality.
See your Pitney Bowes 1100 Handbook for ordering information.
Image Drum Cartridge Life
The life of an image drum depends on a number of factors,
including:
■Temperature and humidity
■The type of paper you use
■The number of pages per job.
Since these vary as you use your Pitney Bowes 1100, drum life estimates are
only approximate. The average life of an image drum cartridge is about
10,000 pages of continuous printing.
■“Change Drum Soon”: This message means that the image drum may be
reaching the end of its life. You dont have to replace it right away
your Pitney Bowes 1100 wont suddenly stop workingbut you
should have a replacement drum and toner cartridge handy. You can
keep using the current drum as long as print quality is satisfactory. See
your Pitney Bowes 1100 Handbook for details on replacement.
See your Pitney Bowes 1100 Handbook for ordering information.

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Printing a Cleaning Page
If you notice repeating marks or imperfections on your printouts, try printing
a cleaning page.
The cleaning page process:
■Removes residual impurities from printing surfaces.
■Reduces problems such as repeating marks, blotching, and shading.
To print a cleaning page:
1Make sure there are no messages in memory.
2Press the Select Function key.
3Press the 10/Message Print from Memory key.
4Press the Yes button. The cleaning page prints. If this does not solve your
problem, see the Problem Checklist in your hardware handbook for other
posssible solutions.
Changing Printers
If you need to remove the Pitney Bowes 1100 from your system and tempo-
rarily replace it with another printer on the same port, be sure to deactivate the
JetSuite status monitor program JetStat in addition to changing the default
printer.
To deactivate JetStat:
1Right-click the JetSuite icon in the system tray (Windows 95) or double-click it
on the desktop (Windows 3.1, Windows for Workgroups).
2Click Exit JetStat.
Note: Repeat this process whenever you start your computer or restart
Windows.
When you put Pitney Bowes 1100 back on your system, restart your computer to
activate JetStat.
JetSuite are trademarks of JetFax, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation
the U.S. and other countries.
© 1998 Pitney Bowes
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PB Form FX 30039 Rev. 5-98