Planet Networking & Communication ICA-E3550V User manual

Full HD 20M IR Vari-
Focal Dome IP Camera
ICA-E3550V
5 Mega-pixel Bullet IR PoE IP
Camera with Extended Support
►ICA-E3550V

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Copyright
Copyright 2018 by PLANET Technology Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove
defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes
the entire cost of all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software. Further, PLANET reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation to notify any person of
such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered trademarks
of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, for example, use only shielded interface cables when connecting to
computer or peripheral devices. Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.

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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity
to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity when
working with electrical equipment. All guidelines of this and of the computer manufacture must
therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste; they should be collected
separately.
Revision
User’s Manual of PLANET 5 Mega-pixel Bullet IR PoE IP Camera
Model: ICA-E3550V
Rev: 1.2 (August, 2018)
Part No. EM-ICA-E3550V_v1.2

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Table of Contents
Chapter 1. Product Introduction .........................................................................................................6
1.1 Package Contents................................................................................................................................................. 6
1.2 Overview ............................................................................................................................................................... 6
1.3 Features .............................................................................................................................................................. 10
1.4 Product Specifications..........................................................................................................................................11
Chapter 2. Hardware Interface.........................................................................................................13
2.1 Physical Descriptions .......................................................................................................................................... 13
2.1.1 Identification of ICA-E3550V connectors ................................................................................................ 13
2.1.2 I/O Control Instruction............................................................................................................................. 14
2.2 Hardware Installation .......................................................................................................................................... 17
2.3 Initial Utility Installation........................................................................................................................................ 18
2.4 Using UPnP of Windows XP or 7 ........................................................................................................................ 21
2.4.1 Windows XP............................................................................................................................................ 21
2.4.2 Windows 7 .............................................................................................................................................. 25
2.5 Setting Up ActiveX for Internet Camera .............................................................................................................. 28
2.5.1 Internet Explorer 6 for Windows XP........................................................................................................ 28
2.5.2 Internet Explorer 7 for Windows XP........................................................................................................ 29
2.5.3 Internet Explorer 7 for Windows Vista..................................................................................................... 29
Chapter 3. Web-based Management ...............................................................................................31
3.1. Introduction ........................................................................................................................................................ 31
3.2. Connecting to Internet Camera .......................................................................................................................... 31
3.3 Live Viewing ........................................................................................................................................................ 32
3.4 Configuration....................................................................................................................................................... 35
3.5 Host Setup .......................................................................................................................................................... 36
3.5.1 Host......................................................................................................................................................... 36
3.5.2 GPS Position........................................................................................................................................... 37
3.6 Date and Time..................................................................................................................................................... 37
3.7 Network ............................................................................................................................................................... 39
3.7.1 IP Address Filtering................................................................................................................................. 39
3.7.2 Port Mapping........................................................................................................................................... 41
3.7.3 HTTPS .................................................................................................................................................... 42
3.7.4 IEEE802.1X ............................................................................................................................................ 43
3.7.5 SNMP Setting ......................................................................................................................................... 44
3.7.6 RTP......................................................................................................................................................... 47
3.7.7 Network................................................................................................................................................... 47
3.8 IP Settings........................................................................................................................................................... 50
3.8.1 Connection Type ..................................................................................................................................... 50
3.8.2 DNS ........................................................................................................................................................ 52
3.8.3 DDNS & P2P........................................................................................................................................... 53
3.9 Video & Audio...................................................................................................................................................... 55
3.9.1 Camera Options...................................................................................................................................... 55
3.9.2 Video....................................................................................................................................................... 55
3.9.3 Audio ....................................................................................................................................................... 72
3.10 Event ................................................................................................................................................................. 74

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3.10.1 Event Server ......................................................................................................................................... 74
3.10.2 Event Configuration .............................................................................................................................. 77
3.10.3 Event List .............................................................................................................................................. 85
3.10.4 Manual Event ........................................................................................................................................ 89
3.11 System .............................................................................................................................................................. 89
3.11.1 User Account......................................................................................................................................... 89
3.11.2 System Info ........................................................................................................................................... 90
3.11.3 Factory Default...................................................................................................................................... 91
3.11.4 Firmware Upload................................................................................................................................... 92
3.11.5 Save & Reboot ...................................................................................................................................... 92
3.11.6 Logout ................................................................................................................................................... 93
Appendix A. Factory Default ...............................................................................................................94
Appendix B. Ping IPAddress..............................................................................................................95
Appendix C. Planet DDNS Application................................................................................................96
Appendix D. Configuring Port Forwarding Manually...........................................................................97

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Chapter 1. Product Introduction
1.1 Package Contents
The package should contain the following items:
Camera Unit x 1
Quick Installation Guide x 1
Mounting Screw Kit x 1
Cable Gland Package x 1
Sunshield x 1
Bracket x 1
Bracket Plate x 1
Terminal block x 1
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in the Internet Camera packet will
cause damage and void the warranty for this product.
1.2 Overview
Extended Support with Specific Software
PLANET E-series of IP cameras, ICA-E3550V and ICA-E5550V, are able to provide advanced
surveillance monitoring applications with specific software such as video analytics and vehicle license
plate recognition. Firstly, through the NVR-E6480, it can help users monitor and record images/videos
from multiple cameras simultaneously by using a 64-Ch Windows-based NVR and is able to operate up
to 64 channels with advanced features including event management and recording, tri-display
monitoring, smart motion detection, PTZ control and e-map. Secondly, PLANET E-series of IP cameras
support the CV7-VA, a software of video analytics that is designed to transform your video surveillance
network into a smart detection system.
The software provides Entering Area, People Counting, Missing Object, Line Crossing, Unattended
Object and Tamper functions. Once a suspicious activity is detected, users can play back to watch these
events and use them as references or evidences if needed. Moreover, the cameras also support the
CV7-LP video analytics software that is designed to detect and recognize vehicle license plates. This
software is able to automatically locate and read license plates appearing in a certain area, and match

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this data against the database. It provides efficiency in parking and traffic control, as well as law
enforcement.
Professional, High Resolution, Day and Night Network Camera
PLANET ICA-E3550V Network Camera with IR Illuminator is a high-resolution camera for the round-
the-clock surveillance over IP networks. This camera supports H.264 and MJPEG compression formats
and delivers excellent picture quality in 5 mega-pixel resolutions at 15 frames per second (fps) and full
HD resolutions at 30fps. The ICA-E3550V is also equipped with IP68-rated and IK10-rated vandalproof
housing to protect the camera body against rain and dust and ensures operation under extreme weather
conditions, which makes it an ideal solution for outdoor applications, e.g., surveillance of buildings, roads,
parking areas, garages, railway stations, and airports.
Day & Night Functionality
To adapt to constantly changing lighting conditions during the day and night, the ICA-E3550V comes
with a removable IR-cut filter and built-in IR illuminators, which enable the camera to provide color video

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when there is sufficient light, and black/white video in dark conditions. The ICA-E3550V is able to
maintain clear images 24 hours a day.
Exceptional Image Quality
Together with powerful image processing attributes like Wide Dynamic Range (WDR) and 3-dimensional
Noise Reduction (3DNR) technology, the ICA-E3550V is able to filter the intense backlight surrounding
a subject and remove noises from video signal. The result is that an extremely clear and exquisite picture
quality can be produced even under any challenging lighting conditions.
Advanced Event Management
The ICA-E3550V supports a number of advanced features to enhance surveillance flexibility and event
management capabilities. The advanced features include 4 configurable regions of privacy mask to

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protect personal privacy, AV out for two-way audio function, and inputs/outputs for connecting to external
devices such as door sensors and relays to activate light or close doors.
Flexible Installation and Power Functionality
The ICA-E3550V incorporates IEEE 802.3af Power over Ethernet technology and can be powered from
a PoE sourcing equipment via the network, which eliminates the need for power cables and reduces
installation costs. The ICA-E3550V is ONVIF-compliant and therefore interoperable with other brands
in the market, greatly supporting users to integrate with their existing surveillance network. The ICA-
E3550V is indisputably the top choice for reliable and high performance surveillance.

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1.3 Features
Camera
■1/3.2”5MP progressive scan CMOS sensor
■2.8~12 mm vari-focal, fixed-iris lens
■0.1 lux minimum illumination at F1.4
■Maximum resolution 2592 x 1944
■Removable IR-cut filter for Day & Night function
Video and Audio
■H.264/M-JPEG video compression
■Simultaneous multi-stream support
■H.264 high profile, main profile and baseline
■Max. resolution of 1080p at 30fps and 5 mega-pixel at 15fps
■3DNR to improve picture quality at low lux
■WDR enhancement function strengthens visibility under extremely bright or dark environments
■Two-way audio support with enhanced audio quality
Network and Configuration
■Compliant with IEEE 802.3af PoE interface for flexible deployment
■Supports both IPv6 and IPv4 protocols
■RTSP/UPnP/Bonjour/HTTPS protocols selectable
Easy Installation and Management
■ONVIF compliant for interoperability
■Built-in 15 IR illuminators, effective up to 30 meters
■IK10/IP68 classification with vandal and weather proof
■Micro SD card local video recording supported
■Digital Input/Output for integration with sensors and alarms

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1.4 Product Specifications
Model
ICA-E3550V
Camera
Image Device
1/3.2" 5 mega-pixel progressive scan CMOS Sensor
Lens
Vari-focal 2.8~12 mm, fixed-iris
Mechanical IR-cut filter
Angle of view: horizontal: 28.2~69.2 degrees
Min. Illuminator
0.1 lux @ F1.4
IR Illumination LED
IR LED*15, 850nm
Built-in IR illuminators, effective up to 30 meters
Effective Pixels
2592 x 1944 pixels
Image
Video Encoder
H.264/MJPEG
Video Profile
H.264: 2592 x 1944, 2048 x 1536, 1920 x 1080, 1280 x 720, 800 x
600, 640 x 480
MJPEG: 2592 x 1944, 2048 x 1536, 1920 x 1080, 1280 x 720, 800 x
600, 640 x 480
Frame Rate
5MP up to 15fps
Full HD up to 30fps
Image Setting
Video Flipping/Video Mirroring, Brightness, Contrast, 3DNR, WDR
(74dB)
Streaming
Simultaneous dual streams based on two configurations
Controllable frame rate and bandwidth
Constant and variable bit rate
Audio
Compression
8kHz, Mono, PCM, 16-bit encoding; G.711
Audio Input
Cable with 3.5mm phone jack
Audio Output
Cable with 3.5mm phone jack
Network and Configuration
Network Standard
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
Supported Protocols
TCP, UDP, HTTP, HTTPs, DHCP, PPPoE, RTP, RTSP, IPv6, DNS,
PLANET DDNS, PLANET Easy DDNS, NTP, ICMP, ARP, IGMP, SMTP,
FTP, UPnP, SNMP, Bonjour
Security
Password protection, IP address filtering, HTTPS encryption,

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anonymous login, 802.1X network access control
Users
10 simultaneous unicast users
System Integration
Application Programming
Interface
Software Development Kit (SDK) available; ONVIF compliant
Alarm Triggering
Video motion detection (3 regions)
Alarm Events
Notify control center; Change camera settings; Command other
devices; E-mail notification with snapshots; Save video or snapshot to
local storage; Upload video and snapshot to FTP server; Activate
external device through digital output
General
Power Supply
PoE Class 2 (IEEE 802.3af)
Power Consumption
PoE: 5.76W (IR on)
Housing
IK10/IP68 classification with vandal and weather proof
Operating Temperature
-40 ~ 50 degrees C
Operating Humidity
10 ~ 85% (non-condensing)
Weight
955g
Dimensions (Φ x L)
77 x 218 mm
Emission
CE, FCC
Connectors
10/100 Mbps Ethernet, RJ45
Reset button
Digital Input (1, Terminal block)
Digital Output (1, Terminal block)
Micro SDHC/Micro SDXC card slot (max. 32GB, class 10)

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Chapter 2. Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-E3550V connectors
1. Memory Card Slot: Supports microSDHC and microSDXC cards.
Insert a memory card (not included) into this slot for local recording purposes.
2. Reset Button: Uses the Reset Button to reset the camera to its factory default settings. To do the
reset, press and hold the Reset button for at least 5 seconds or until the Power LED lights up. When
the Power LED lights up again, reset is complete.
3. Power LED
The Power LED lights up when the camera is connected to the power source and goes off once the
camera boot-up process is complete.
.
4. Ethernet Port
Connect to a network using a standard Ethernet cable.
6
5
4
7

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5. Audio Input
Connect to audio input devices, such as a microphone with built-in amplifier, etc.
6. Audio Output
Connect to audio output devices, such as a speaker, etc.
7. Digital Input/Output
Connect to digital input or output devices, such as an alarm trigger, panic button, etc. Digital Input (DI)
and Digital Output (DO) devices are used in applications like motion detection, event triggering, alarm
notifications, etc.
2.1.2 I/O Control Instruction
1) Identification
Digital Input Cables
Wiring Connection
Ground Pin (GND)
To connect a digital input device, map the digital input device wires to
DI and ground wires.
Digital Input (DI)
Digital Output Cables
Wiring Connection
12V
To connect digital output devices, map the digital output device wires
to 12V and DO wires.
Digital Output (DO)
2) DI/DO Connection Specification
Device
DI
Connection Design
TTL - compatible logic levels
Voltage
To trigger
Logic level 0: 0V ~ 0.4V
Normal
Logic level 1: 3.1V ~ 30V
Current
10mA ~ 100mA
DO
Connection Design
Transistor (Open Collector)
Voltage & Current
< 24V DC, < 50mA

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3) Typical Connection
Based on these specifications, if the DI device has a voltage of 0V ~ 30V or the DO device has a
voltage of < 24V (< 50mA), then the camera can supply internal power to these devices and there is
no need to connect the DI/DO device to an external power source. In this case, wire connection to
Pins 1 to 4. Use the DIO GND and DI pins to connect a DI device and use the DIO PW and DO pins to
connect a DO device. See wiring scheme below:
4) High Voltage DO Device Connection
Even though the camera provides 12V power, this may not be enough for some high voltage DO
devices, such as a ceiling light or a motor that opens or closes a gate. In this case, there is a need to
connect an external relay. See wiring scheme below:
Note that when choosing an appropriate relay, please refer to its specifications and make sure they
match the above design. The triggering circuit voltage has to be around 12V DC and the switch-
controlled circuit voltage has to match the external power supply (e.g., 110V AC or 220V AC).

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The illustration below is a graphic example of connecting a relay to a high voltage DO device.
Relay
(DO1 Device)
)
Camera
Illuminator
110V-220V AC
External Power
Source

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2.2 Hardware Installation
1. Place the Camera on the ceiling or fix it onto wall
Use three screws to fix the bracket plate onto the ceiling or wall.
2. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket located on the Network Camera’s bottom and attach it
to the network.
3. Done

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2.3 Initial Utility Installation
This chapter shows how to quickly set up your H.264 camera. The camera is with the default settings.
However, to help you find the networked camera quickly, the windows utility PLANET Smart Discovery
Lite can search the cameras in the network that will help you to configure some basic settings before
you start advanced management and monitoring.
1. Go to PLANET website and download the Smart Discovery Lite utility.
http://planet.com.tw/en/support/download.php?view=8184&key=ICA-E#list
2. Run Smart Discovery Lite utility to start searching for cameras.
If there are two LAN cards or above in the same administrator PC, choose
a different LAN card by using the “Select Adapter” tool.
3. Press the “Refresh” button to see the currently-connected devices in the discovery list as the

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screen shows. If there is no DHCP server in the network, the default IP of camera is 192.168.0.20.
(1) This utility shows all necessary information from the devices, such as MAC address, device name,
firmware version and device IP subnet address. You can also assign a new password, IP subnet
address and description for the devices.
(2) After setup is completed, press the “Update Device”, “Update Multi” or “Update All” button to
take affect. The definitions of the 3 buttons above are shown below:
Update Device: Use the current setting on one single device.
Update Multi: Use the current setting on choose multi-devices.
Update All: Use the current setting on whole devices in the list.
The same functions mentioned above can also be found in the “Option” tools bar.
To click the “Control Packet Force Broadcast” function, it allows you to assign a new setting
value to the devices under a different IP subnet address.
(3) Press the “Connect to Device” button and the Web login screen will appear.
(4) Press the “Exit” button to shut down the planet Smart Discovery Utility.
4. Then, please key-in the default User Name “admin” and Password “admin”in the following window.

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5. If the user name and password are input correctly, the following web page will be displayed.