Planet ISA-4000 User manual

PLANET Technology, Corp.
Internet Server Appliance
ISA-4000
User's Manual

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Copyright by PLANET Technology, Corp. 2002. No part of this manual may be reproduced
or transmitted in any form without the expressed, written permission of PLANET.
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Tr ra ad de em ma ar rk ks s
All trademarks are the property of their respective holders.
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Im mp po or rt ta an nt t d da at ta a p pr ro ot te ec ct ti io on n i in nf fo or rm ma at ti io on n
You should back up all data before installing any drive controller or storage peripheral.
PLANET is not responsible for any loss of data resulting from the use, disuse, or misuse of
this or any other PLANET product.
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No ot ti ic ce e
Although PLANET has attempted to ensure the accuracy of the content of this manual, it is
possible that this document may contain technical inaccuracies, typographical, or other
errors. PLANET Technology, Inc. assumes no liability for any error in this publication, and
for damages, whether direct, indirect, incidental and consequential or otherwise, that may
result from such error, including, but not limited to loss of data or profits.
PLANET provides this publication "as is" without warranty of any kind, either express or
implied, including, but not limited to implied warranties of merchantability or fitness for a
particular purpose. The published information in the manual is subject to change without
notice. PLANET reserves the right to make changes in the product design, layout, and
driver revisions without notifying its users.
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This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
– Re-orient or re-locate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Only digital device equipment certified CLASS B having shielded
cables should be attached to this equipment.

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Sa af fe et ty y I In nf fo or rm ma at ti io on n
Please heed the following safeguards and instructions before using the ISA-4000:
– Read all instructions, warnings, and safety instructions thoroughly
– Turn off the ISA-4000 correctly (refer to page 6)
– Do not obstruct the ISA-4000 chassis ventilation grids
– To reduce the danger of electrical shock, avoid disassembling the ISA-4000
– The ISA-4000 mainboard has a lithium battery that provides power for the realtime
CMOS RAM. This battery should last from 5 ~ 10 years. If the system does not keep
time and date accurately, you may need to have the battery changed. Contact your
dealer for assistance.
Warning: There is danger of explosion if the battery replaced with the wrong battery type.
Only use the same (or equivalent) type of battery to replace the mainboard
lithium battery. Consult the manufacturer for more information. Dispose of the
battery according to the manufacturer’s recommendations or according to local
regulations.
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Cu us st to om me er r S Se er rv vi ic ce e
For information on customer service and support for the ISA-4000, please refer to the following
email address and Website URL:
Email: [email protected]
WWW: www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
• ISA-4000 serial number and MAC address
• Additional software installed on the ISA-4000
• Any error messages that displayed when the problem occurred
• Any software running when the problem occurred
• Steps you took to resolve the problem on your own
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Re ev vi is si io on n
User’s Manual for Internet Server Appliance:
Model: ISA-4000
Rev: 1.0 (Jul. 2002)
Part No. EM-ISA4000v1

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Ab bo ou ut t t th hi is s M Ma an nu ua al l
This manual has seven chapters and three appendices.
Chapter 1 Introducing the ISA-4000
This chapter introduces the product packaging, the
ISA-4000's front and rear panels, the services
provided, and the system requirements for
administration.
Chapter 2 Setting up the Hardware This chapter explains how to set up the ISA-4000
and how to turn the ISA-4000 on and off.
Chapter 3 Using the Setup Wizard This chapter explains a quick and easy way to setup
the ISA-4000 using a powerful setup wizard.
Chapter 4 Client-Side Settings This chapter explains how to setup your computer
to be a client of the ISA-4000.
Chapter 5 Administrator's Guide This chapter shows administrators how to configure
and maintain the system.
Chapter 6 User's Guide This chapter shows users how to maintain their
personal accounts.
Chapter 7 System Install and Restore This chapter explains how to install a hard disk drive
into the ISA-4000 system, and how to configure the
hard drive for use.
Appendix A LCD Console
This appendix explains the function and usage of
the three buttons on the front panel, and also
explains the function of the LCD to either display the
ISA-4000 messages, or act as a system console.
Appendix B Specifications This appendix describes the specifications of the
ISA-4000.
Appendix C Licenses This appendix contains all of the licensing
information.

Table of Contents
Chapter 1: Introducing the ISA-4000 ........................................................................................................................1
1.1 Features..............................................................................................................................................................1
1.2 Package Contents...............................................................................................................................................1
1.3 Software Requirements.......................................................................................................................................1
1.4 Front View..........................................................................................................................................................2
1.5 ISA-4000 Rear Panel..........................................................................................................................................2
1.6 ISA-4000 Services...............................................................................................................................................3
1.7 Configuration Options........................................................................................................................................3
Chapter 2: Setting up the Hardware..........................................................................................................................5
2.1 Connecting to the WAN, LAN, and ADSL Modem..............................................................................................5
2.2 Connecting the Power Cable and Turning on the ISA-4000 ..............................................................................5
2.3 Turning off the ISA-4000....................................................................................................................................6
2.4 Resetting the ISA-4000.......................................................................................................................................7
Chapter 3: Using the Setup Wizard ...........................................................................................................................8
3.1 Configuration of the ISA-4000 using the Wizard................................................................................................8
3.2 Logging in as Administrator.............................................................................................................................13
Chapter 4: Client-Side Settings ................................................................................................................................16
4.1 Email Client Settings........................................................................................................................................16
4.2 Sharing Files from ISA-4000............................................................................................................................16
4.2.1 Sharing Files in Windows XP/2000/98/95...............................................................................................16
4.2.2 Sharing Files in Windows NT 4.0 ............................................................................................................17
4.2.3 Sharing Files in the Macintosh OS...........................................................................................................17
4.2.4 Connecting to the ISA-4000 using FTP....................................................................................................17
4.3 DHCP Client Setup ..........................................................................................................................................17
4.3.1 DHCP Client Setup in WINDOWS 98/95................................................................................................17
4.3.2 DHCP Client Setup in WINDOWS 2000/XP...........................................................................................17
4.3.3 DHCP client setup in WINDOWS NT4.0................................................................................................18
4.3.4 DHCP Client Setup on Mac OS ...............................................................................................................18
4.4 Web Publishing.................................................................................................................................................18
4.4.1 Publishing Web Pages with FrontPage 2000............................................................................................18
4.4.2 Publishing Web Pages using FTP.............................................................................................................19
4.5 Setting Up the Client to Use the Web Caching Server .....................................................................................19
4.5.1 Force Client Site Browsing Through a Web Caching Server...................................................................19
4.5.2 Setting up WINDOWS 2000/98/95/NT4.0 to Access the Web Caching Server ......................................19
4.5.3 Setting up MAC OS to Access the Web Caching Server .........................................................................20
Chapter 5: Administrator's Guide ...........................................................................................................................21
5.1 Logging in as an Administrator........................................................................................................................21
5.2 Users and Groups.............................................................................................................................................22
5.2.1 User List...................................................................................................................................................23
5.2.1.1 Adding a new user................................................................................................................................23
5.2.1.2 Editing user settings .............................................................................................................................24
5.2.1.3 Delete a user.........................................................................................................................................24
5.2.1.4 Edit user defaults..................................................................................................................................24
5.2.2 Group List.................................................................................................................................................24

5.2.2.1 Adding a new group .............................................................................................................................25
5.2.2.2 Editing group settings...........................................................................................................................25
5.2.2.3 Deleting a group...................................................................................................................................25
5.2.2.4 Editing group defaults ..........................................................................................................................25
5.2.3 Import Users.............................................................................................................................................26
5.3 Network Services..............................................................................................................................................26
5.3.1 DNS..........................................................................................................................................................27
5.3.1.1 Enabling the Domain Name Server......................................................................................................27
5.3.1.2 Adding a new domain name.................................................................................................................28
5.3.1.3 Adding a new host name to a domain...................................................................................................28
5.3.1.4 Editing a host name in a domain name list...........................................................................................30
5.3.1.5 Modifying the SOA..............................................................................................................................31
5.3.1.6 Adding a secondary service..................................................................................................................32
5.3.1.7 Editing a secondary service..................................................................................................................32
5.3.2 Email Service ...........................................................................................................................................33
5.3.2.1 Email servers setting.............................................................................................................................33
5.3.3 Mailing Lists.............................................................................................................................................34
5.3.3.1 Mailing list settings ..............................................................................................................................34
5.3.4 File Services.............................................................................................................................................35
5.3.4.1 File services settings.............................................................................................................................36
5.3.5 Web Services............................................................................................................................................37
5.3.5.1 Web services settings ...........................................................................................................................37
5.3.6 DHCP (Dynamic Host Configuration Protocol).......................................................................................38
5.3.6.1 DHCP settings......................................................................................................................................38
5.3.7 Basic Firewall...........................................................................................................................................40
5.3.7.1 Enabling the firewall ............................................................................................................................40
5.3.7.2 Adding rules to input/forward/output chains........................................................................................41
5.3.7.3 Modifying a rule in a input/forward/output chain ................................................................................42
5.3.7.4 Deleting a rule in a input/forward/output chain....................................................................................42
5.3.7.5 Changing a chain priority.....................................................................................................................42
5.3.7.6 Changing a default policy.....................................................................................................................42
5.3.8 Telnet........................................................................................................................................................42
5.4 System...............................................................................................................................................................43
5.4.1 Configuring TCP/IP..................................................................................................................................43
5.4.1.1 TCP/IP settings.....................................................................................................................................43
5.4.1.2 Dynamic DNS settings .........................................................................................................................44
5.4.2 Configuring Internet Settings ...................................................................................................................46
5.4.2.1 Intranet use only...................................................................................................................................46
5.4.2.2 Connection Mode .................................................................................................................................47
5.4.3 Shutting Down and Restarting the ISA-4000...........................................................................................48
5.4.4 Setting the Time .......................................................................................................................................48
5.4.5 Checking the System Information............................................................................................................49
5.5 Maintenance.....................................................................................................................................................49
5.5.1 Backing Up Data ......................................................................................................................................50
5.5.2 Restore......................................................................................................................................................51
5.6 Usage Information............................................................................................................................................53
5.6.1 Web Usage ...............................................................................................................................................54
5.6.2 Disk Usage ...............................................................................................................................................56
5.6.3 Network Usage.........................................................................................................................................58
5.7 Software Update...............................................................................................................................................58
5.7.1.1 Software update....................................................................................................................................59
5.7.1.2 Uninstall software.................................................................................................................................59
5.8 Personal Profile ...............................................................................................................................................60
5.8.1 Account ....................................................................................................................................................60
5.8.2 Email ........................................................................................................................................................61
5.8.3 Personal Info.............................................................................................................................................62
5.8.4 Disk Usage ...............................................................................................................................................62
Chapter 6: User's Guide............................................................................................................................................64
6.1 Logging in as an User......................................................................................................................................64
6.1.1 Account ....................................................................................................................................................65
6.1.2 Email ........................................................................................................................................................65

6.1.3 Personal Info.............................................................................................................................................66
6.1.4 Disk Usage ...............................................................................................................................................67
Chapter 7: System Install and Restore.....................................................................................................................68
7.1 Installing the HDD...........................................................................................................................................68
7.2 System Restoration Procedure..........................................................................................................................73
Appendix A: LCD Console............................................................................................................................................74
A.1 LCD Console Overview ........................................................................................................................................74
A.2 Displaying Network Settings.................................................................................................................................74
A.3 Setup Network.......................................................................................................................................................74
A.4 Reboot...................................................................................................................................................................74
A.5 Reset Network .......................................................................................................................................................75
A.6 Reset Firewall.......................................................................................................................................................75
A.7 Exit........................................................................................................................................................................75
A.8 Shutdown...............................................................................................................................................................75
Appendix B: Product Specifications.............................................................................................................................76
B.1 PLANET Internet Server Appliance 4000.............................................................................................................76
B.1.1 Software Features ..........................................................................................................................................76
B.1.2 Hardware........................................................................................................................................................76
B.2 Supported Network Interface Card.......................................................................................................................77
B.2.1 PCI Cards.......................................................................................................................................................77
B.2.2 PCMCIA Cards..............................................................................................................................................77
B.2.3 Cables ............................................................................................................................................................77
Appendix C: Licenses.....................................................................................................................................................78
C.1 BSD Copyright......................................................................................................................................................78
C.2 GNU GENERAL PUBLIC LICENSE....................................................................................................................78
C.3 GNU GENERAL PUBLIC LICENSE....................................................................................................................79
C.4 How to Apply These Terms to Your New Programs .............................................................................................82
C.5 SSL License...........................................................................................................................................................83

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Ch ha ap pt te er r 1 1: : I In nt tr ro od du uc ci in ng g t th he e I IS SA A- -4 40 00 00 0
Thank you for purchasing the ISA-4000 Internet Server. The ISA-4000 was designed specifically for
SOHO type enterprises and home users.
The ISA-4000 has many versatile functions for use in supporting SOHO Internet and Intranet
services. You can configure your office setup using a single ISA-4000 that provides an interface
between several workstations operating different operating systems and the Internet. Alternatively,
you can configure several ISA-4000 devices to act as Web, email, and file servers for the company
Intranet. Refer to 1.7 Configuration Options for more information.
The ISA-4000 enables users to share a single ADSL or cable modem among all workstations in your
SOHO environment, and has basic firewall features integrated to enhance Intranet security. The
server also has cross-platform support, enabling users on Mac and Windows workstations maximum
flexibility in sharing files.
The ISA-4000 is the best choice for your SOHO Internet server requirements.
If you want to install a new hard disk in the ISA-4000, first refer to
Chapter 7: System Install and Restore.
1.1 FEATURES
The ISA-4000 Internet Server comes with the following features:
• Integrated web caching, proxy services, and DCHP and DNS support provide fast, secure,
and reliable Internet access for all workstations in your SOHO environment
• Website hosting functionality enables you to create a website and host it within the ISA-4000
• IP sharing enables users to share one cable or ADSL modem with the entire office
• Email server capability lets you create and manage company and individual email accounts,
create group mailing lists, and schedule automated email delivery
• The basic packet filter firewall feature is easy to configure and protects local data while
providing users with full Internet access
• Cross-platform functionality enables users on Macintosh, Windows, and Linux systems file
sharing capability
1.2 PACKAGE CONTENTS
The ISA-4000 package should contain the following items:
• ISA-4000 device
• The ISA-4000 System Installation Guide
• One power cord
• One System Installation and user’s manual CD-ROM
• Eight screws
• The ISA-4000 Quick Installation Guide
If any of the contents are missing or damaged, please contact your dealer or distributor immediately.
1.3 SOFTWARE REQUIREMENTS
The ISA-4000 supports a browser-based user interface, so you will need a browser application
running on your personal computer. The ISA-4000 can be accessed with the following browsers:
• Netscape Navigator, version 4.7 or later
• Microsoft Internet Explorer, version 5.0 or later
In order for the browser to work properly with the ISA-4000, you also need to enable cookies and
JavaScript on your browser. Refer to your browser’s online help for more information on enabling
cookies and JavaScript.

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1.4 FRONT VIEW
Figure 1-1: ISA-4000 front panel.
The LCD can be used to display ISA-4000 messages, or it can act as a console while using the
control panel.
Detailed information about the LCD console can be found in
Appendix A.
The ISA-4000 control panel has four LEDs and three buttons. They are described as follows:
Power-on LED: lights when power is turned on
Hard disk activity LED: blinks when HDD activity occurs
LAN port LED: lights when the LAN port is connected to an active hub or switch;
it blinks when packets are being transmitted or received
WAN port LED: lights when the WAN port is connected to an active ADSL router
or cable modem; blinks when packets are being transmitted or received
Select button: press this button to execute the function currently displayed on
the LCD
Menu button: press this button to scroll through the console menus
System Shutdown button: press this button twice to shut down the system
(refer to 2.3 Turning off the ISA-4000)
Note: To turn the ISA-4000 off, you must press the power button on the rear
panel.
1.5 ISA-4000 REAR PANEL
The ISA-4000 rear panel has one 10/100Mbit Ethernet port, a four-port 10/100Mbit Ethernet switch,
and a RS-232 manufacture console port. The four-port Ethernet switch connects to a local LAN
network and the Ethernet port connects to an ADSL router or a cable modem as a WAN port.
The RS-232 console port is for the manufacturer use only.

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Figure 1-2: ISA-4000 rear panel
The status LEDs indicate the following:
LED MEANING
Act Indicates transmit or receive activity. It is normally off. When there is
packet transmit or receive activity, this LED is on.
Link Indicates whether the link is active or not. When lit, indicates that the
link is active. When off, indicates that the link is inactive.
For information on resetting the system, refer to 2.4 Resetting the
ISA-4000.
1.6 ISA-4000 SERVICES
The ISA-4000 provides nine main services, including:
• Email server
• Web server
• File server
• Web caching server
• Basic firewall
• DHCP (Dynamic Host Configuration Protocol) server
• DNS (Domain Name System) server
• IP masquerading (also known as NAT [Network Address Translation])
• Mailing lists
These services are described in more detail in Chapter 4.
The ISA-4000 also offers an easy-to-use, browser-based, user-friendly interface, allowing users to
setup and administer the ISA-4000 in an intuitive way. The ISA-4000 GUI (Graphical User Interface)
has two groups of functions:
• one group is for system administrators, and administers the ISA-4000 systems
• one group is for users, and administers each user's personal account
More detailed information can be found in Chapter 4: Administrator's Guide, and in Chapter 5:
User's Guide.
1.7 CONFIGURATION OPTIONS
The ISA-4000 provides many scenarios for configuring your SOHO server environment, including
those shown as follows:

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Figure 1-3 The configuration of ISA-4000
This concludes Chapter 1. The next chapter helps you to get started using the ISA-4000.

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Ch ha ap pt te er r 2 2: : S Se et tt ti in ng g u up p t th he e H Ha ar rd dw wa ar re e
This chapter explains how to make LAN and WAN connections, and how to turn on and shut down
the ISA-4000.
2.1 CONNECTING TO THE WAN, LAN, AND ADSL MODEM
Before turning on the ISA-4000, connect all required WAN, LAN, and ADSL modem cables. Refer to
the following illustration and table:
Figure 2-1: Connecting WAN, LAN, and ADSL/cable modems
Uplink Connect a straight cable to connect the ISA-4000 to a switch or hub.
LAN Connect a crossover cable or an isolated Ethernet hub between the host PC and
the LAN port of the ISA-4000.
WAN Connect this jack to an ADSL router or a cable modem as a WAN port.
2.2 CONNECTING THE POWER CABLE AND TURNING ON THE ISA-4000
Refer to the following instructions and illustrations to connect the power cable:
The ISA-4000 internal power supply auto-senses the AC voltage
and automatically adjusts for 100 or 240 VAC input.
1. Insert the power cable into the AC jack at the rear of the ISA-4000:

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Figure 2-2: Connecting the power cord
2. Press the rear power switch to supply power to the ISA-4000:
Figure 2-3: Turning on the power
After you press the rear power button, the ISA-4000 goes through a boot-up procedure; the boot
messages can be viewed on the LCD screen. When the system has finished booting, the LCD
displays the host, domain, and IP address:
host.domain
10.1.2.3
Refer to Chapter 3 to help you set up the ISA-4000 browser
interface.
2.3 TURNING OFF THE ISA-4000
Follow these instructions to turn off the ISA-4000:
Warning: Ensure that you turn off the ISA-4000 as described in this section to avoid
corrupting or damaging operating system files.
1. Press the ISA-4000 front power button once:
The LCD displays the following message:

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One more to
Shutdown
2. Press the front power button again. The system goes through a power down sequence. After
the power down sequence completes, the following message is displayed:
System
Halt
3. Press the rear power button to turn the server off.
2.4 RESETTING THE ISA-4000
If the ISA-4000 locks up, you can reset the system by inserting an unbent paper clip into the reset
hole at the rear of the server:
Figure 2-4: Resetting the ISA-4000
After inserting the paper clip, the system reboots.
This concludes this chapter. The next chapter helps you set up the ISA-4000 browser interface.

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Ch ha ap pt te er r 3 3: : U Us si in ng g t th he e S Se et tu up p W Wi iz za ar rd d
The ISA-4000 GUI provides a powerful and easy-to-use installation wizard. Using the wizard, an
administrator can setup the ISA-4000 in just a few minutes. After using the wizard, the user and
administrator will have access to all of the following services:
• Email server
• Web server
• File server
• Web caching server
• Basic firewall
• DHCP (Dynamic Host Configuration Protocol) server
• DNS (Domain Name System) server
• IP masquerading (also known as NAT [Network Address Translation])
• Mailing lists
Detailed information on how to use the wizard is provided in the next section.
3.1 CONFIGURATION OF THE ISA-4000 USING THE WIZARD
1. Type the IP address of the ISA-4000 in the Address bar of your browser and press <Enter>.
The welcome screen appears:
Figure 3-1: ISA-4000 browser interface welcome screen
If you can't connect
If ISA-4000 does not respond, check the following:
Machine is properly installed, LAN connection is OK, and it is powered ON.
You can test the connection by using the "Ping" command:
Open the MS-DOS window or command prompt window.

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Enter the command:
ping 192.168.0.1
If no response is received, either the connection is not working, or your PC's
IP address is not compatible with ISA-4000's IP Address.
 If your PC is using a fixed IP Address, its IP Address must be within the
range 10.1.2.4 to 10.1.2.254 to be compatible with ISA-4000’s default IP
Address of 10.1.2.3. Also, the Network Mask must be set to
255.255.255.0.
 If you want to use DHCP to get IP address, please make sure you have followed
the setup procedure on 4.3 DHCP Client Setup.
2. Click http://<your host.domain>/login/. The next screen appears prompting you to start the
wizard:
Figure 3-2: ISA-4000 configuration wizard start screen
3. Click Start. You are prompted to select the display language:

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Figure 3-3: Configuration wizard – selecting the browser language
4. Select the desired display language and click Next. You are prompted to select an
administrator password:
Figure 3-4: Configuration wizard – selecting an administrator password
5. Key in the password and click Next. The Time Settings menu appears:

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Figure 3-5: Configuration wizard – setting the time
6. Select the appropriate Date and Time Zone. Click Next. The TCP/IP Settings menu appears:
Figure 3-6: Configuration wizard – setting TCP/IP parameters
7. Type the Host Name (for example "isa4000"), the Domain Name (for example
"planet.com.tw" or “YourCompany.com”), and the Domain Name Server Address (for
example "168.95.l.1"). Select the Use Internet Service Settings. The Internet Settings menu
appears:

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Figure 3-7: Configuration Wizard – setting Internet options
Specify your Internet service settings (WAN port) as DHCP or PPPoE, Manually, or No
Internet. The four fields are described as follows:
No Internet
Selecting No Internet means that a connection to
the Internet is absent.

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DHCP
PPPoE
Manually
If you select DHCP, PPPoE or Manually, you must
specify values for External Interface and IP
Masquerading.
External Interface: The external interface lets you
obtain an IP address using one of three methods:
• DHCP: specify the Client Host Name and the
Client Identifier. If you do not have this
information, you do not need to fill it in.
• PPPoE: specify the User Name and Password
(twice). Your ISP should provide you with the
user name and password.
• Manually: type the IP Address, Subnet Mask,
and Gateway in the fields. You can obtain this
information from your ISP or network
administrator.
When enabled, IP Masquerading configures the
ISA-4000 to provide NAT (Network Address
Translation) service.
Note: Network Address Translation is an IETF
standard that allows an organization to have an
Internet presence with one address. NAT converts
the address of each LAN node into one IP address
for the Internet (and vice versa), and serves as a
firewall by keeping individual IP addresses hidden
from the outside world.
8. Click Finish to complete the wizard.
3.2 LOGGING IN AS ADMINISTRATOR
After you have finished the Configuration Wizard, you can log in as administrator. Follow these
instructions.
1. Type the IP address of the ISA-4000 in the Address bar of your browser and press <Enter>.
The welcome screen appears: