Platinum Curve Stairlift User manual

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Platinum Curve Stairlift
Installation Manual
THIS GUIDE IS COMPANY CONFIDENTIAL.
PLEASE RETAIN THIS GUIDE.
THIS GUIDE IS NOT TO BE LEFT WITH THE CUSTOMER.
Exclusively Curved

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Contents Page
Stairlift Discription ………………………………………………………………………
Controls ……………………………………………………………………………….………………………………………………………………..
Swivel Seat ……………………………………………………………….……………………………………………………………………..
Charging Points ………………………..…………………………………………………………………………………………………………….
Remote Controls ………………..…………………………………………………………………………………………………………………….
Kitting List …………………………………………....................................................................
Required Installation Equipment …………………………....................................................
Installing the Stairlift ……………………………………….....................................................
Installation Drawing ………………………………………………………….........................................................................................
Assembling the Rail …………………………………………………....................................................................................................
Fixing the Rail Assembly in Place ………………………………………………………………………………………………………………..
Fitting the Carriage to the Rail ………………………………………………………………..
Fitting the Batterys …………………………………………………………………………………………………………........................
Fitting the Combined End Stops/Charging Ramps …………………………………………………………………………………………..
Charge Circuit ……………………………………………………………………………………………………………………………………...
Intemediate Charge Point …………………………………...........................................................................................................
Fitting the Chair to Carriage ………………………………………………………………………………………………………………..
Chair and Carriage Electrical Connections ……………………………………………………………………………………………………..
Manual Carriage …………………………………………….…………………………………………………………………………….
Powered Footrest Carriage………………………………………………………………………………………...................................
Test Running Stairlift Unladen and Unprogrammed …………………………………………...
Programming Half and Full Speed ………………………………………………………………..
Installing Remote Controls ……………………………………………...........................................................................................................
Test Running the Stairlift Fully Laden and Programmed .……………………………………
Final Checks ……………………………………………….……………………………………
Contract/Installation drawing ……………………………………………….........................................................................................
Electrical, Battery and Operational Tests ……………………………………………………………………………………………………..
Certificate for Test and Examination After Installation …………………………………………………………………………………………..
Instructing the User ……………………………………………………………………………..
Paperwork …………………………………………………………………………………………...
Test Certificate ……………………………………………………………………………………………………………………………………...
User Guide ……………………………………………………………………………………………………………………………………...
Offset Footrest Option ……………………………………………………………………………...
Connection Diagram ……………………………………………………………………………..
Technical Information ……………………………………………………………………………..
Weight limits ……………………………………………………………………………………………………………………………………...
Operating Periods………………………………………………………………………………………………………….......................................
Handwinding the Stairlift …………………………………………………………………………………………………………………………..
Diagnostic codes…………………………………………………………………………………….
Mains Power, Battery Power and Power Cuts ……………………………………………………………………………………………………..
Servicing …………………………………………………………………………………………..
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About this Manual
Description of this manual
This manual is intended to show you how to install a Platinum Curve
stairlift.
This manual contains detailed instructions about:
Intended Audience and their Required Knowledge
Typical Kitting List of Parts in a Platinum Curve stairlift
Required Installation Equipment you will need to install a stairlift
Health and Safety Guidance
Installing the Stairlift
Testing the Stairlift
Troubleshooting
Technical Information and System Status Codes
Instructing the User how to Use the Product
Paperwork
Quick Reference Guide
You should also have a User Guide to refer to –you must give this to the
resident when the installation is completed.
Intended Audience
This manual has been written to be used by specialist trained stairlift
installers.
The information in this guide assumes that you have already completed
specialist training on how to install a Platinum Curve stairlift and you have
perfomed an installation before, either at a customers dwelling or as part of
a training course.
This manual is not intended as a training guide.
This manual is not intended to show an unskilled person how to install a
stairlift.
Required Knowledge
This manual assumes that you have the following knowledge:
Basic Mechanical Skills - so you understand what the components of
the stairlift do and how they fit and work together
Basic Wiring Skills - so you understand how the stairlift is connected
to the mains power supply; and what the electrical components of the
stairlift do and how they fit and work together
Health and Safety Awareness - so you are fully aware of and
responsible for the health and safety of yourself and the people
around you

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About the Stairlift
No
Meaning
No
Meaning
1
Arm rests (fold up and down)
9
Battery Isolator Switch
2
Lap Belt
10
Seat (folds up and down)
3
Seat Swivel Lever
11
Keyswitch
4
Powered footrest control (if option fitted)
12
Direction Control
5
Emergency Hand-wind Mechanism
13
Mains Power Switch
6
Diagnostic Display
14
Charging Point
7
Safety Limit Covers
15
Remote Control
8
Footrest (folds up and down)
These numbers are used this Installation Manual and the User Guide.
1
11
10
9
2
3
4
7
5
6
12
8

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Controls
Mains Power Switch
The stairlift should be plugged in at the
nearest mains socket. This could be at the
top or bottom of the stairs.
The lift needs to be plugged in and switched
on at all times. When the power is on, a
green indicator light will be shown on the
power supply, mounted nearby.
Battery Isolator Switch
The Battery Isolator Switch (9) is used to
switch the stairlift on or off.
This should be left switched on at all times
Diagnostic Display
The diagnostic display (6) displays the
current status. If any faults develop with the
operation of the lift they will be displayed
here. For a list of codes please see System
Status Codes section in this manual.
Key Switch
The Key Switch (11) is used to lock the
stairlift.
The Key Switch is located on the underside
of the armrest which contains the direction
control.
Direction Control
The Direction control (12) is located on top of
one of the armrests.
To move the chair, push and hold the switch
or joystick in the direction you want to move.
There is a three-second delay before the
stairlift will start or change direction.
Footrest
The footrest (8) folds up and down manually.
Powered footrest option.
There is an option of an automatic powered
footrest. If this option is fitted the powered
footrest can be operated by using the
powered footrest control (4). This is located
on the underside of the opposite armrest
containing the direction control

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Swivel Seat
For safety, the seat (10) is locked into one
of two positions. In the normal travel
position, the seat will be locked into position
with your back parallel to the track. This is so
you do not catch your feet on the steps
during travel. The lift will not travel unless the
the seat is locked into this position.
The seat can be swivelled approx. 85
degrees to allow easy access when the lift is
at the top of the stairs. To rotate the seat,
press one of the Seat Swivel Levers (3), and
swivel towards the landing until the seat
comes to a stop then release the lever to
lock the seat in place. Make sure the seat is
locked before you try to sit down or get up
from it.
To return the seat to the normal travel
position, press one of the seat swivel levers
(3) and swivel away from the landing until
the seat comes to a stop then release the
lever to lock the seat in place.
The seat only swivels at the top of the stairs.
If you try to swivel the seat whilst the lift is
moving, the chair will stop.
Powered Swivel Option.
There is an option of an automatic powered
swivel. If this option is fitted, when reaching
the top of the stairs, keep the direction
control pressed upwards. After a short
pause, the carriage will swivel towards the
landing. To return the carriage to the normal
travel position, press the direction control
downwards and the chair will swivel back
into the normal travelling position before
moving down the stairs.

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Safety Interlocks
The footrest and the motor unit are fitted with Safety Interlocks (7). These
are pressure pads which will stop the lift if they come into contact with any
obstructions.
If the lift stops because it has encountered an obstruction, a fault code will
be displayed on the diagnostic display. Wait two or three seconds, then
reverse away from the blockage.
Lap Belt
The Lap Belt (2) holds you safely on the seat as you climb or decend the
stairs. Like a car seat belt, this extends from the holder to clip into a socket.
The lap belt must be used every time the stairlift is used.
Do not undo the lap belt until the chair reaches the end of the track.
Charging Points
These are located at the top and bottom
of the track. The lift MUST be parked on
a charging point when not in use. The
stairlift will sound an audible beep if it is
not parked on a charging point.
Remote Controls
The Remote Controls (15) work in the
same way as the arm controls. The
standard lift is supplied with 2 remote
controls. These remote controls have 3
buttons. Up, Down and, if an intermediate
charge point is required, park.

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Typical Kitting List
A typical installation will use the following numbers of these parts:
Leg bases (number specified on the Installation Drawing)
Track sections (number specified on the installation drawing)
45mm long spirol pins for legs (two per leg)
40mm spirol pins for track joints (2 per Joint)
6.3mm by 30mm screws (4 per leg, plus brown Rawlplugs if a
concrete/marble/stone staircase)
M6 by 40mm rack jointing bolts and M6 nuts (1 set per joint)
2 x End Stop/Charging Assemblies
6 x M5 x 10 buttonhead cap screws
2 x Red spade crimp connectors
2 x Red ring crimp connectors
White 2-core 0.5 sq mm cable (track length + 4 metres)
2 x cable grommets
4 x Track End Bungs
Leg Top bungs (1 per leg)
1 x PSU and plug
2 x Remote Controls, labels and holsters (unless more requested)
Red Rawlplugs (3 per wall control, 2 per charger)
8 x 1 Pozidrive wood screws (3 per wall control, 2 per charger)
2 x 9v PP3 batteries
2 x 12v 8.5 aH chair batteries
8 x 100 x 2.5 natural tie wraps
2 x self-adhesive cable clips
Installation Drawing
Chair top (check controls are on correct side)
Carriage
Silicone or synthetic PTFE Lubricant for the racking
1 x Manual Winding Handle (to be left with the user)
1 x User Guide (to be left with the user)

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Required Installation Equipment
To perform a typical installation you will need to use the following types of
equipment:
Safety Goggles and Rigger Gloves
Spirit level, plus 5 metre tape measure
Drillbits:
6mm, 5.9mm, 5mm & 4.2mm HSS Drill Bits. 5mm Tap
8mm masonary drill bits (for drilling into brick, stone, concrete,
etc)
No 3 Screwdriver bit and extension bar for drill to use on
footplate screws
Combination Spanners / Sockets
One set of Combination Spanners, from M6 to M24 in size
Socket set, 2.5 mm to 20mm - ideally with ratchet drive
7mm Socket Wrench (with short /stubby arm for use in confined
spaces)
Torque Wrench, 17mm socket & 4mm allen key bit
One set of metric Allen Keys
Screwdrivers:
One set of Crosshead screwdrivers (either Philips or PoziDrive),
Stubby Philips screwdriver
One set of flat bladed screwdrivers, in various sizes
Terminal screwdriver
Anti-static wrist strap
Electric drill (varispeed with hammer/non-hammer action) (either
240V mains-powered or 24V cordless)
Wire strippers
Dowel or metal rod to push cable through the track sections
Electrical or Combination pliers and Electrical side cutters
Heavy-duty extension lead
20oz claw or ball-pein hammer
5mm x150mm pin punch with pointed tip
Long-nose pliers
Angle-finder
Digital multi-meter/clamp meter (must be capable of measuring DC
currents of up to 30A for at least 5 seconds)
Section of racking or rack clamp to use for clamping track sections
together
Several sets of curved jaw vise-grips (with suitably padded jaws)

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Health & Safety Guidance
Electrical Safety
Installation of the stairlift is mainly a manual process. Although you do need
to plug the stairlift into a mains power supply socket, this socket MUST
already have been installed by a qualified electrician.
All work on the 240Volt system must be done by a qualified
electrician.
Safe Working Practices
When installing the stairlift, follow safe working practices in these areas:
Working at heights or on the stairs
Working with power tools or equipment which generate noise
Be aware of the risks of equipment falling from a height. For example, tools
falling through open-treaded staircases or through banister rails, or
equipment falling or sliding down stairs.
Giving Guidance to the Home Owner
Important –Intruder Alarms
Intruder alarms often have sensor pads at the top or bottom of staircases or
on one or more steps. There may also be alarm wires hidden under a
carpet or tucked under a skirting board.Check whether any such sensors or
cables need to be moved before drilling into a staircase or floor.
Provide guidance to the home owner about what safety risks they and any
other people might be exposed to during the installation. For example
Movement of equipment and tools posing a risk to the buildings or
things in it (such as pictures, paintings or ornaments)
Cables and other equipment posing a trip hazard - especially on or
near stairs
Live electrical equipment (such as electric drills) posing a hazard (for
example, if used inappropriately by children)
Potentially sharp equipment (such as saws, drills bits, knives or
chisels)
Potential noise due to the use of power tools
Potential creation of airborne dust
Remember to let the resident know you will take them through how to
use the stairlift, so they can let some-one else know what time a
demonstration might take place.
Preparing the Workplace
Before you start the installation, make sure of a Safe Working
Environment, with enough space to assemble the stairlift assembly and for
you to work around it.
Make sure any loose or fragile property (such as pictures or ornaments) is
located in a safe place away from the working area.
Insect the area for potentioal obstructions such as central heating pipes,
hidden cables, underfloor heating,etc.