Polono A400 User manual

A400 manual
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Packing List
Notes: Items may differ depending on orders.
Power adapter Manual
A400 printer Type-C USB cableIncluded Paper
Overview
LCD display
Power button
Feed button
USB port
Adjustable paper guide
Guide adjust lever
Bin button
(opens the cover)
01

Specification
Charging the printer
When the power of battery pack is 15%, there will be low power warning “ ”
shown on the screen. It powers off automatically when continues printing. Connect the
printer to one the following power supplies to charge.
Charge via PC port
Charge via power adapter
203dpi
42-110 mm
80 mm/s max
CPCL,ESC/POS
Receipt/ label
50 mm max
5V2A
Definition
Print width
Print speed
Command
Paper type
Paper roll diameter
Input
Storage environment
Product size
Weight
Operation environment0-45℃,10-85% RH,no condensation
-20 - 40℃,10-90%RH, no condensation
144x105x58.5 mm
0.48 kg
02

1. Press the bin button to open the cover. 2. Load the roll paper as shown.
Note:
1) Adjust the guide to fit paper of different sizes.
2)When the lever is at the top, the guide is locked; when the lever is at the bottom,
the guide is adjustable
Adjustable
outer surface is print side
可滑动
Bin button
(opens the cover)
4. Press the feed button to feed one sheet.
3. Pull out the paper a little then close the cover. Make sure both sides are closed.
Loading the paper
Locked
03

Windows Installation
Print via Mobile phone
1.Connect the printer to the computer via the included USB cable.
2.Power on the printer.
3.Download the driver from www.polono.com and install by
proceeding through the driver setup.
1.Power on the printer by holding the Power button for 2 seconds.
2.Search for and install “HereLabel” on the App Store or on Google Play.
3.Open the “HereLabel” app and click on “not connected” in the top right
to add a printer. Make sure Bluetooth and Location are enabled.
4.Select HM-A400-[xxxx]; [xxxx] will differ for each printer. If a PIN is
required, enter 1234.
5.Create a new label or use “PDF printing” on “Mine” tab, edit, then print.
Note:
1.Before printing, select “Left” for “Paper Loading Position” in the Print Preview.
04

Menu
1.When the printer is powered on, press both the Power button and the Feed
button to enter the Menu.
2.Press the Power button to change to the next setting and press the Feed
button to change the specific setting.
3.The settings will cycle as follows:
Density: 1(lowest)/2/3/4(highest)
Paper: Receipt/Back Black Mark/Label/Black Mark 2”/
Black Mark 3”/ Black Mark 4”
Feed with closed cover: On/Off
Standby time
Power-off time
Self-test page printing
Port information printing
Label learning
Bluetooth: On/Off
Commandset: CPCL/ESC
Factory: OK/Cancel
Quit the menu
Notes:
Before entering the menu, disable Bluetooth connection.
Troubleshooting
Display off, indicator off,
printer not working
Not printing
Printing missing
Print head is not clean
Cover not closed
Low battery
Paper loaded incorrectly
Low battery
Printer is in Sleep mode
Problem Possible Cause Solution
Press the Power button once
Charge for more than 1 hour
Reload the paper correctly
Charge for more than 1 hour
Close the cover again correctly
Clean the print head with soft
cloth and alcohol
05

FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1)This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTE 1:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's authority to operate
the equipment. This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
FCC ID: 2A4KN-A400
06

Warranty
POLONO offers an extensive warranty for all products that extends through 1 YEAR
order date.This warranty covers quality related issues and product defects.
If you are past the 30-day return period on Amazon,contact us directly via the
“Contact seller” option on your Order Details.If the product is not working
properly,we can send you a replacement product.
This warranty does not apply in case of abuse,mishandling,or unauthorized repair
of the product.
If you have any question about this warranty or would like additional information,
please contact us via the “Contact Seller” option or directly via e-mail at
[email protected]
Please keep the original box,packing materials and all documentation in the event
07