Power Computing PowerTower Pro User manual

C PowerClmlluling
Everything you need
to know about setting up and
operating your PowerTower Pro™ system
Ma(OS
Mac and the Mac OS logo are trademal1<s of Apple Computer, Inc ., used under license.
Part number 72810
Rev. number 960823

User'
erPro
ide
Part number 72810
Rev. number 960823

Power Computing Corporation
© 1996 Power Computing Corporation. All rights reserved.
Under copyright laws, this manual may not be copied, in whole or in part,
without
the written consent of Power Computing. Your rights to the software
are governed by the accompanying software license agreement.
Power Computing Corporation
2555 North Interstate 35
Round
Rock, Texas 78664-2015
[phone]
Power Computing, the Power Computing logo, PowerTower, and PowerTower
Pro are trademarks of Power Computing Corporation. Mac and the Mac as
logo are trademarks of Apple Computer, Inc. All other trademarks mentioned
are
the property of their respective holders. Every effort has been made in this
book to distinguish proprietary trademarks from descriptive terms by
following
the capitalization style used by the manufacturer.
Every effort has been made to ensure
that the information in this manual is
accurate. Power Computing is not responsible for printing or clerical errors.
Warranty information about your system may be found beginning
on page xv.
Other legal notices are found in "Regulatory Information" on page 151.
PowerTower Pro User's Guide For Technical Support, Call 1-800-708-6227

Support Information
For basic customer and technical support information, as well as product
information
and other news, visit our Web Site at:
http://www.powercc.com
Direct or Dealer Support?
Customers who purchased systems directly from Power Computing should
contact Power
Computing for assistance. Customers who did not purchase
systems directly from Power Computing
must contact the dealer they
purchased their system from for assistance.
Contacting Power Computing Customer Service
To contact Power CustomerService call [phone], fax [phone], or
e-mail [email protected]
and describe in detail any problems or issues
you need resolved with respect to Power Computing. Be sure to include your
order
or quote number, serial number, and phone number with all
correspondence. For details, see "Contacting Customer Service"
on page xvii.
Contacting Power Computing Technical Support
To contact Power Technical Support call [phone], fax [phone],
or e-mail [email protected] and describe in detail the problem that you
are having with your Hardware.
Before calling technical support, please complete
the troubleshooting steps
described
in Chapter 7, "Troubleshooting and System Software."
For details on contactingTechnical Support, see "ContactTechnical Support"
on page 134.
ForTechnical Support, Call 1-800-708-6227 PowerTower Pro User's Guide @

Support Numbers
Customers who purchased systems directly from Power Computing should use
the numbers listed below to contact Power Computing for telephone
assistance.
Sales
To place an order or M-F 8AM tol0 PM 1-800-999-7279
check on
an order you Sat 9 AM to 6 PM
haven't received yet
Sun lOAM to 6 PM
Customer Ifyou have a question M - F 8 AM to 6 PM 1-800-671-6227
Support or a problem with an Sat 10 AM to 4PM
order you have Sun lOAM to 6 PM
received
Technical
For help with a
M-F 8 AM to 8 PM
1-800-708-6227
Sat 10 AM to 4 PM
Support technical problem
Sun 10 AM to 4 PM
PowerTower Pro User's Guide For Technical Support, Call 1-800-708-6227

A word !r ~ the Power
Computl .... team
Dear New Power Computing Owner,
Thank you for choosing an award winning Mac OS system from Power
Computing.
As the first and only vendor ofpersonalized Mac OS computers we
appreciate your support. Our goal
is to provide you with the best product
available.
Power Computingwas chosen by Apple
as the first licensed manufacturer of
Mac
OS systems. We created our company with the focus on providing
customers with more choice, better service,
and more affordable systems.
Our top priority is you. We offer toll-free lifetime technical support and an
inexpensive optional on-site warranty plan, which provides service at your
location.
We would love to hear from you. Call us with any questions, or just to
let us know how you like the system. Our customer service number
is
1-800-671-6227; our e-mail [email protected].
We hope this is the beginning of a long relationship between us. We look
forward
to your continued support. Enjoy your new Power Computer.
Sincerely,
Steve Kahng
President
and CEO
For Technical Support, Call 1-800-708-6227 PowerTower Pro User's Guide

~ PowerTower Pro User's GuIde For Technical Support, Call
1-800-708-6227

Table of Contents
PowerTower Pro User's Guide
A word from the Power Computing team ........................................ v
System Overview ............................................................................xiii
System front view ...............................................................................xiii
System rear view .................................................................................xiv
Return, Support, Warranty, Satisfaction Guarantee,
and License Information .................................................................xv
RETURN POLICIES ............................................................................ xv
Support information .......................................................................xvii
LIMITED WARRANTY ......................................................................xix
CUSTOMER SATISFACTION GUARANTEE ......................................xx
Apple Computer, Inc. System Software License Agreement .........xxiii
Chapter 1 Getting Started
Finding a place for the computer and monitor ..................................... 1
Plugging in the computer ...................................................................... 2
Connecting
the monitor ........................................................................ 4
Connecting
the mouse and keyboard ................................................... 6
Turning
the computer on ......................................................................8
Problems starting up ........................................................................... 9
Warranty Registration ......................................................................
11
Chapter 2 Connecting Peripheral Devices
Using SCSI devices ............................................................................... 14
Setting
the SCSI ID ........................................................................... 14
Ensuring proper
termination ............................................................ 15
Connecting the device ..................................................................... 16
PowerTowerPro User's Guide

Installing software device drivers ..................................................... 17
Connecting a printer ........................................................................... 17
Connecting
input devices .................................................................... 17
Connecting a
modem or telecom adapter ........................................... 18
Connecting
to a network ..................................................................... 18
Connecting
to a LocalTalk network ................................................. 18
Connecting
to an Ethernet network ................................................ 18
Connecting to a Token Ring network .............................................. 19
Using audio equipment ....................................................................... 19
Understanding the sound ports ....................................................... 19
Connecting
an audio device ............................................................. 19
Connecting external speakers .......................................................... 20
Connecting a microphone ............................................................... 21
Playing audio CDs on a CD-ROM drive ........................................... 22
Chapter 3 Getting Started With Mac as
Running the Basics tutorial .................................................................. 23
Using on-line help ............................................................................... 24
Shutting
down the computer .............................................................. 2S
Sleep .................................................................................................. 27
Chapter 4 Installing PCI Expansion Cards
Removing the cover ............................................................................. 29
Tools required ................................................................................... 29
Installing expansion cards ................................................................... 34
Tools required ...................................................................................
3S
Chapter 5 Adding Memory
Removing the cover ............................................................................. 41
Tools required ................................................................................... 41
Adding memory ................................................................................... 46
What you need to know about adding RAM ................................... 46
Required tools ................................................................................... 47
Installing
and removing RAM .......................................................... 47
PowerTower Pro User's Guide

Chapter 6 Installing Drives
Removing the cover ............................................................................. 67
Tools required ................................................................................... 67
Installing internal drives ...................................................................... 72
What you need to know about installing internal drives ................ 72
Required tools ................................................................................... 76
Installing a drive ............................................................................... 76
Chapter 7 Troubleshooting and System Software
Restarting the computer .................................................................... 129
Problems and solutions ...................................................................... 130
Contact Technical Support ................................................................ 134
Installing System Software ................................................................. 138
Starting
up ...................................................................................... 138
Reinstalling system software .......................................................... 139
Appendix A Safety and Health Information
Safety instructions ............................................................................. 141
Health-related
information about computer use .............................. 142
Appendix B Technical Information
Specifications ..................................................................................... 145
RAM configurations ........................................................................... 148
VRAM information ............................................................................ 148
Monitor resolution/color table ....................................................... 149
Power reqUirements ........................................................................ 150
Appendix C Regulatory Information
FCC statement ................................................................................... 151
Radio
and television interference ................................................... 151
DOC statement .................................................................................. 152
CD-ROM drive ................................................................................... 153
Lithium battery warning .................................................................... 153
For use
in European countries ........................................................... 154
PowerTower Pro User's Guide