Power Computing PowerCenter PRO User manual

PowerCenter
™
Pro
User’s Guide
Part number 6600-0034-01
Rev. number 970605
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ii
PowerCenter Pro User’s Guide For Technical Support, Call 1-800-708-6227
Power Computing Corporation
 1997 Power Computing Corporation. All rights reserved.
Under copyright laws, this manual may not be copied, in whole or in part,
without the written consent of Power Computing. Your rights to the software
are governed by the accompanying software license agreement.
Power Computing Corporation
2400 South Interstate 35
Round Rock, Texas 78681-7903
U.S.A.
[phone]
The Power Computing logo is a registered trademark, and PowerCenter is a
trademark of Power Computing Corporation. Mac and the Mac OS logo are
trademarks of Apple Computer, Inc. All other trademarks mentioned are the
property of their respective holders. Every effort has been made in this book to
distinguish proprietary trademarks from descriptive terms by following the
capitalization style used by the manufacturer.
Every effort has been made to ensure that the information in this manual is
accurate. Power Computing is not responsible for printing or clerical errors.
Warranty information about your PowerCenter™ Pro may be found beginning
on page xix. Other legal notices are found in
Regulatory Information on
page 115.
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For Technical Support, Call 1-800-708-6227 PowerCenter Pro User’s Guide
iii
Support Information
For basic customer and technical support information, as well as product
information and other news, visit our Web Site at:
http://www.powercc.com
Customers who purchased systems directly from Power Computing should use
the numbers listed below to contact Power Computing for assistance (all times
are United States Central Time).
Customers who did not purchase systems directly from Power Computing
must contact the dealer they purchased their system from for assistance.
Sales To place or check
on an order you
haven’t received yet
M – F 8 AM to 10 PM
Sat 9 AM to 6 PM
Sun 10 AM to 6 PM
1-800-999-7279
Customer
Support
If you have a ques-
tion about an order
you have received
M – F 8 AM to 6 PM
Sat 10 AM to 4 PM
Sun 10 AM to 6 PM
1-800-671-6227
Technical
Support
For help with a
technical question
M – F 8 AM to 8 PM
Sat 10 AM to 4 PM
Sun 10 AM to 4 PM
1-800-708-6227
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For Technical Support, Call 1-800-708-6227
PowerCenter Pro User’s Guide
v
A word from the Power
Computing team
0
Dear New Power Computing Owner,
Thank you for choosing an award winning Mac OS system from Power
Computing. As the first and only vendor of
personalized Mac OS computers
we appreciate your support. Our goal is to provide you with the best product
available.
Power Computing was chosen by Apple as the first licensed manufacturer
of Mac OS systems. We created our company with the focus on providing
customers with more choice, better service, and more affordable systems.
Our top priority is you. We offer toll-free lifetime technical support and an
inexpensive optional on-site warranty plan, which provides service at your
location. We would love to hear from you. Call us with any questions, or just
to let us know how you like the system. Our customer service number is
1-800-671-6227; our e-mail address is, [e-mail].
We hope this is the beginning of a long relationship between us. We look
forward to your continued support. Enjoy your new Power Computer.
Sincerely,
Steve Kahng
Chairman and CEO
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PowerCenterProUser’sGuide vii
Table of Contents
A word from the Power Computing team ........................................ v
PowerCenter™ Pro Overview ........................................................ xiii
Minitower system front view ..............................................................xiv
Minitower system rear view .................................................................xv
Low-Profile system front view ............................................................xvi
Low-Profile system rear view .............................................................xvii
Return, Support, Warranty, Satisfaction Guarantee,
and License Information ................................................................ xix
RETURN POLICIES ...........................................................................xix
Support information ........................................................................xxi
LIMITED WARRANTY ....................................................................xxiii
CUSTOMER SATISFACTION GUARANTEE ....................................xxv
Apple Computer, Inc. System Software License Agreement ........xxvii
Chapter 1 Getting Started
Finding a place for the computer and monitor .....................................1
Plugging in the computer ......................................................................2
Connecting the monitor ........................................................................3
Connecting the mouse and keyboard ...................................................8
Turning the computer on ....................................................................10
Problems starting up .........................................................................11
Shutting down the computer ..............................................................13
Chapter 2 Connecting Peripheral Devices
Using SCSI devices ...............................................................................16
Setting the SCSI ID ...........................................................................17
Ensuring proper termination ............................................................18
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viii PowerCenter Pro User’s Guide
Connecting the device .....................................................................19
Installing software device drivers .....................................................21
Connecting a printer ...........................................................................21
Connecting input devices ....................................................................21
Connecting a modem or telecom adapter ...........................................21
Connecting to a network .....................................................................22
Connecting to a LocalTalk network .................................................22
Connecting to an Ethernet network ................................................22
Connecting to a Token Ring network ..............................................22
Using audio equipment .......................................................................23
Understanding the sound ports .......................................................23
Connecting an audio device .............................................................23
Connecting external speakers ..........................................................24
Connecting a microphone ...............................................................25
Playing audio CDs on a CD-ROM drive ...........................................26
Chapter 3 Getting Started With Mac OS
Running the Basics tutorial ..................................................................29
Using online help ................................................................................30
Shutting down the computer ..............................................................32
Sleep ..................................................................................................33
Additional information about Mac OS ................................................33
Chapter 4 Troubleshooting
Common problems and solutions .......................................................35
Restarting the computer ...................................................................36
The monitor is dark after you turn on the computer ......................37
Flashing question mark on start-up .................................................37
A floppy disk icon with an X in it appears .......................................39
An icon with a sad face appears when you start up .........................39
A hard disk icon does not appear on the Mac OS desktop ..............40
You cannot read a floppy disk ..........................................................40
The mouse pointer does not move when you move the mouse .....41
No characters appear on the screen when you type ........................41
You see a dialog box with a bomb ...................................................42
You cannot launch a program or it quits unexpectedly ..................42
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PowerCenterProUser’sGuide ix
Isolating system software issues ...........................................................43
Procedures involved in troubleshooting .............................................45
Starting up from the Power CD ........................................................46
Using Disk First Aid ..........................................................................47
Using Hard Disk Toolkit•PE to test and repair SCSI disks ...............48
Using the System Software installer .................................................51
Rebuilding the desktop file ...............................................................55
Resetting (Zapping) the PRAM .........................................................56
Technical Support Contact Information .............................................56
Chapter 5 Installing PCI Expansion Cards
What you need to know about adding expansion cards .....................59
Required tools ...................................................................................60
Removing the cover .............................................................................60
How to remove the cover .................................................................61
Installing expansion cards ...................................................................66
How to install a PCI card ..................................................................66
Chapter 6 Adding Memory
Adding memory ...................................................................................71
Required tools ...................................................................................71
Removing the cover .............................................................................71
How to remove the cover .................................................................72
Removing and Installing RAM .............................................................77
What you need to know about adding RAM ...................................77
Prepare the computer .......................................................................79
Removing a DIMM ...........................................................................80
Inserting a DIMM .............................................................................81
If the new RAM doesn’t work ...........................................................82
Chapter 7 Installing Internal Drives
What you need to know about installing internal drives ...................85
Installation steps ...............................................................................85
Preparing the drive ...............................................................................86
Set the SCSI ID ..................................................................................87
Preparing a Minitower system ..........................................................90
Inserting a drive into a Minitower system .......................................94
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x PowerCenter Pro User’s Guide
Install software drivers .......................................................................102
If the drive doesn’t work ....................................................................103
Appendix A Safety and Health Information
Safety instructions .............................................................................105
Health-related information about computer use ..............................105
Appendix B Technical Information
Specifications .....................................................................................107
RAM configurations ...........................................................................110
Video memory configurations ...........................................................110
Monitor resolution/color tables .....................................................111
Power requirements ...........................................................................111
Appendix C Regulatory Information
FCC Declaration of Conformity ........................................................115
Radio and television interference ...................................................115
DOC statement ..................................................................................116
CD-ROM drive ...................................................................................117
Lithium battery warning ....................................................................117
For use in European countries ...........................................................118
Hard Disk ToolKit• Personal Edition ™ Reference Guide
Introduction 123
Additional Documentation ................................................................123
Maintaining Data Integrity ................................................................125
Installing and Removing
Hard Disk ToolKit•
PE 127
An Overview of Hard Disk ToolKit•
PE 131
The Selector Window: Hard Disk ToolKit• PE ’s Main Screen ............132
The Partition List Window ................................................................135
Using Hard Disk ToolKit• PE 139
Starting Hard Disk ToolKit• Personal Edition ......................................139
Auto Initializing a Disk Device ..........................................................141
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PowerCenterProUser’sGuide xi
Formatting a Disk Device ...................................................................144
Viewing and Modifying a Device’s Partitioning Scheme ..................151
Updating a Device’s Driver ................................................................152
Testing a Device .................................................................................152
Compatibility Notes & Troubleshooting 155
Compatibility Notes ...........................................................................155
Troubleshooting .................................................................................156
CD-ROM ToolKit™ Reference Guide
Quick Start ..................................................................................... 167
Installing CD-ROM Toolkit ................................................................167
How To Use CD-ROM ToolKit ....................................................... 169
Overview ............................................................................................169
Opening CD-ROM ToolKit ................................................................170
Setting Up a CD-ROM Drive ..............................................................170
How To Use CDT Remote ............................................................. 179
Overview ............................................................................................179
Playing Audio Discs with CDT Remote .............................................182
Troubleshooting ............................................................................ 185
Overview ............................................................................................185
Troubleshooting Installation .............................................................185
Drive Setup: Suggested Settings ................................................. 187
Overview ............................................................................................187
Some Notes About Settings ................................................................188
Bitstream Typeface Library ...............................................195
Index ....................................................................................199
Registration Cards ..............................................................207
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For Technical Support, Call 1-800-708-6227 PowerCenter Pro User’s Guide
xiii
PowerCenter
™
Pro Overview 0
PowerCenter Pro systems come in two different chassis types, a Minitower
system and a Low-Profile system.
Note: Wherever there is no significant difference other than orientation
between the two chassis types, only one chassis type will be shown. Where
there is a significant difference between the two chassis types, both will be
shown.
PowerCenter Pro systems has a high-speed PowerPC 604e processor.
PowerCenter Pro systems come with at least 16 MB of RAM, built-in video
with 2 or 4 MB of video RAM, at least a 2 GB hard drive, a 16x CD-ROM player,
a 1 MB level 2 cache, built-in Ethernet, and two SCSI buses. Detailed
specifications for the PowerCenter Pro systems are found in Appendix B,
Technical Information, on page 107.
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PowerCenter Pro User’s Guide For Technical Support, Call 1-800-708-6227
Minitower system front view
Here are the key features of the Minitower system from the front.
mouse
keyboard
power key
CD-ROM
drive
keyboard
monitor
(not
included)
computer
front panel
power
button
programmer’s
interrupt
button
reset
button
floppy
disk drive
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xv
Minitower system rear view
Here are the key features of the system from the rear.
PCI
expansion
slots
-sound out port
Xsound in port
built-in Macintosh-
standard video port
115/230
volt switch
power input
plug
built-in VGA
video port
gexternal
SCSI port
[printer port
Wmodem port
GAAUI
Ethernet port
G10Base-T
Ethernet port
VADB port
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PowerCenter Pro User’s Guide For Technical Support, Call 1-800-708-6227
Low-Profile system front view
Here are the key features of the Low-Profile system front panel.
mouse
keyboard
power key
floppy disk
drive
keyboard
computer
f
ront panel
power button
programmer’s
interrupt
button
reset
button
CD-ROM player
monitor
(not included)
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xvii
Low-Profile system rear view
Here are the key components of the Low-Profile system rear panel.
PCI
expansion
slots
-sound
out port
Xsound
in port
G10Base-T
Ethernet port
GAAUI
Ethernet port
[printer port
built-in VGA
video port
power
cord socket
115/230
volt switch
built-in Macintosh-
standard video port
VADB port
Wmodem port
gexternal
SCSI port
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For Technical Support, Call 1-800-708-6227 PowerCenter Pro User’s Guide
xix
Return, Support,Warranty,
Satisfaction Guarantee, and
License Information
0
RETURN POLICIES
If you received equipment (“Hardware”) from Power Computing Corporation
(“Power”) in a damaged shipping container or if your Hardware was otherwise
damaged in shipment to you, please contact the shipper immediately. All
Hardware and packaging were fully inspected prior to shipment from Power,
and you must file a claim with the shipper for any damages that may occur in
shipment. Retain all shipping materials. Contact Power's Customer Service
Department if you need assistance with any such claims.
Customers who did not purchase systems directly from Power Computing
must contact the dealer they purchased their system from for assistance.
Returns for refund
To return Hardware manufactured by Power Computing Corporation and
purchased under Power's thirty-day money back guarantee, see the terms of
the Customer Satisfaction Guarantee. You must contact Customer Service for a
Return Merchandise Authorization (“RMA”) before returning the merchandise.
If you have already registered your Product for warranty purposes (see
Warranty registration on page xxiii for details), processing will be simplified.
After your return request is received, Power's Customer Service will issue you
an RMA number, along with shipping instructions for return of the Hardware.
This number is valid for ten (10) days from the date of issuance. The Hardware
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PowerCenter Pro User’s Guide For Technical Support, Call 1-800-708-6227
must be received by Power on or before the tenth day after issuance of the
RMA number. Returns will not be accepted without a valid RMA number
written on the box.
Note: A sample shipping label is included in the back of the manual.
Returns for repair
In order to return Hardware for warranty or non-warranty service, you must
request an RMA by contacting Power's Technical Support or Customer Service
Department.
CAUTION: You must back up all data stored on the Hardware before
returning your Hardware to Power for repair, as Power may format your
drive with a new disk image. Power is not responsible for any loss of data.
If Power finds defective components, materials or workmanship in your
Hardware, Power will use reasonable efforts to repair or replace the Hardware.
If the Hardware is under warranty, there shall be no charge to you for such
repairs or replacement, and the Hardware will be returned to you using the
same class of service for shipping. Otherwise, Power's standard charges for
parts, labor, shipping and handling will apply.
Shipment of hardware to Power
For both types of returns, all Hardware should be returned in the original
packaging material, accompanied by all original components as configured by
Power Computing, and the Hardware must have the RMA number clearly
written at least three (3) times on the outside of each box. You bear all costs
and risks of loss in connection with shipping the Hardware back to Power
Computing. We recommend that the package(s) be insured for the full
purchase amount.
These policies are subject to change at the discretion of Power Computing,
except that any changes in these policies will not apply to Hardware sold to
customers prior to the effective date of any policy change. If you have any
questions regarding these policies, please contact Power Computing Customer
Service.
3MacOS License Page xx Friday, June 6, 1997 9:31 AM