PowerFleet V-AI12 User manual

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V-AI12 Video Hardware
User Manual
Firmware version 5.x.x.x and above
PowerFleet for Logistics
6204 Benjamin Road, Suite 211
Tampa, FL 33634 USA
www.powerfleet.com
888.855.0913
©2021 PowerFleet, Inc. All rights reserved. This document contains
confidential and/or proprietary information and may be reproduced
for internal training purposes only. This document may not be
reproduced in part, or shown, or in any way disclosed to any third
party, without the express written consent of PowerFleet, Inc.

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Table of Contents
What is in the box? ...................................................................................................................................... 4
Installation checklist for the V-AI12 dashcam ............................................................................................. 5
Insert the SIM and SD cards into the Dashcam ........................................................................................... 6
Mount the dashcam onto your windshield ................................................................................................. 8
Connect the dashcam to a power source .................................................................................................. 10
Hardwire the dashcam to the vehicle fuse box ......................................................................................... 11
Connect the dashcam to an OBD2 port for power .................................................................................... 15
Set the dashcam viewing angles ................................................................................................................ 17
Calibrate the dashcam sensors .................................................................................................................. 20
Standby Mode ........................................................................................................................................... 21
Set and manage your dashcam PIN ........................................................................................................... 22
Auxiliary camera installation overview ...................................................................................................... 24
Hardwire the auxiliary camera to the dashcam ......................................................................................... 26
Connect the auxiliary camera to Wi-Fi using a web browser .................................................................... 32
Connect the auxiliary camera to Wi-Fi using a web browser .................................................................... 34
Navigate the dashcam screen .................................................................................................................... 36
V-AI12 dashcam settings ........................................................................................................................... 38
Set and manage your dashcam PIN ........................................................................................................... 40
Manage PINs for drivers ............................................................................................................................ 42
The in-cabin-facing camera ....................................................................................................................... 45
About the GPS ........................................................................................................................................... 46
Power off or restart the dashcam .............................................................................................................. 47
Set in-cabin-facing camera recordings ...................................................................................................... 49
Set distracted driver features .................................................................................................................... 51
Set the dashcam Wi-Fi connection ............................................................................................................ 53
Driving alerts .............................................................................................................................................. 57
View live video from the camera ............................................................................................................... 58
View recorded videos from the camera .................................................................................................... 60
About MV+AI ............................................................................................................................................. 62
Position the dashcam viewing angles for MV+AI ....................................................................................... 63
Control MV+AI alerts ................................................................................................................................. 64
MV+AI confidence levels ........................................................................................................................... 65

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Troubleshooting: dashcam ........................................................................................................................ 66
Troubleshooting: live video ....................................................................................................................... 68
Troubleshooting: record function .............................................................................................................. 69
Troubleshooting: video recordings ............................................................................................................ 70
Troubleshooting: maps, trips and GPS ...................................................................................................... 71
Troubleshooting: Wi-Fi and hotspot issues ............................................................................................... 72
Troubleshooting: auxiliary cameras ........................................................................................................... 73

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What is in the box?
Before you get started with the PowerFleet V-AI12 dashcam, check for the following items in your box:
Caution
Take note of the camera's IMEI number. The IMEI number is on a sticker on the camera itself and on the
backside of the camera box. You will need this number when setting up the camera.
Important
The dashcam supports a micro-SIM card, which is required to activate the dashcam. The SIM card can be
purchased from PowerFleet or separately.
See also
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
• Calibrate the dashcam sensors

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Installation checklist for the V-AI12 dashcam
You can refer to this checklist to ensure that all the necessary steps for installation are completed.
Installation checklist
1. Insert the SIM and SD cards.
2. Mount the dashcam to your windshield.
3. Connect the dashcam to a power source.
4. Set the road-facing and in-cabin-facing viewing angles.
5. Calibrate the accelerometer.
6. Check the live video of the road-facing and in-cabin-facing cameras.
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period, using at least a 2A power source, before the dashcam turns on.

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Insert the SIM and SD cards into the Dashcam
When you receive a new V-AI12 dashcam, the SD card is already inserted. The SIM card is either
purchased from PowerFleet, in which case it's already inserted, or purchased separately and needs to be
inserted. There is a tamper-proof cover over the SIM and SD card slots that can be opened with the
screwdriver included with your dashcam. You may need to reinsert the SIM and SD cards, or insert new
ones.
To install the SIM and SD cards:
1. Use the special screwdriver included in the box when you purchased the dashcam to remove the
safety screws that lock it.
2. Insert the SIM and SD cards, as needed.
3. Caution
a. Only insert a microSIM card. If you insert a different sized SIM card, it can damage
the dashcam.
4. Format your SD card.
a. Press the touchscreen of the V-AI12 dashcam to wake it up.
b. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.
c. Press Settings.
d. Select Format SD card.
See also
• What is in the box?
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles

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• Calibrate the dashcam sensors

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Mount the dashcam onto your windshield
Important
Before you start, make sure that the vehicle is parked on a level surface and that the windshield is clean
and dry.
To mount the V-AI12 dashcam on a vehicle's windshield:
1. Attach the mounting bracket onto the dashcam.
2. Once attached, the mounting bracket locks the dashcam into position.
3. Press the touchscreen of the V-AI12 dashcam to wake it up.
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period, using at least a 2A power source, before the dashcam turns on.
4. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.

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5. Press Live View.
Use the arrow keys to toggle between the road-facing and in-cabin-facing views.
6. Use the dashcam views to position the dashcam.
When positioning the dashcam, ensure that:
• you have a clear view of the driver's upper body
• you have a clear view of the road
• the dashcam doesn't obstruct the driver's field of vision
• the dashcam has a direct line of sight to the sky
7. Remove the adhesive tape cover and mount the dashcam onto the windshield.

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Connect the dashcam to a power source
To utilize the full features of the V-AI12 dashcam, including Standby mode, your dashcam must be
connected to a constant 12V or 24V minimum 2A power source. The dashcam should only be connected
to a power source using the supplied cables.
The input power connector is located on the side of the dashcam cylinder.
Note
USB-C can NOT be used to power the dashcam.
You can connect the dashcam to a power source as follows:
• by hardwiring the dashcam to the fuse box of the vehicle
• with an OBDII cable
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
• Calibrate the dashcam sensors