PowerFleet V-AI12 User manual
V-AI12 Video Hardware
User Manual
Firmware version 5.x.x.x and above
PowerFleet for Logistics
6204 Benjamin Road, Suite 211
Tampa, FL 33634 USA
www.powerfleet.com
888.855.0913
©2021 PowerFleet, Inc. All rights reserved. This document contains
confidential and/or proprietary information and may be reproduced
for internal training purposes only. This document may not be
reproduced in part, or shown, or in any way disclosed to any third
party, without the express written consent of PowerFleet, Inc.
Table of Contents
What is in the box? ...................................................................................................................................... 4
Installation checklist for the V-AI12 dashcam ............................................................................................. 5
Insert the SIM and SD cards into the Dashcam ........................................................................................... 6
Mount the dashcam onto your windshield ................................................................................................. 8
Connect the dashcam to a power source .................................................................................................. 10
Hardwire the dashcam to the vehicle fuse box ......................................................................................... 11
Connect the dashcam to an OBD2 port for power .................................................................................... 15
Set the dashcam viewing angles ................................................................................................................ 17
Calibrate the dashcam sensors .................................................................................................................. 20
Standby Mode ........................................................................................................................................... 21
Set and manage your dashcam PIN ........................................................................................................... 22
Auxiliary camera installation overview ...................................................................................................... 24
Hardwire the auxiliary camera to the dashcam ......................................................................................... 26
Connect the auxiliary camera to Wi-Fi using a web browser .................................................................... 32
Connect the auxiliary camera to Wi-Fi using a web browser .................................................................... 34
Navigate the dashcam screen .................................................................................................................... 36
V-AI12 dashcam settings ........................................................................................................................... 38
Set and manage your dashcam PIN ........................................................................................................... 40
Manage PINs for drivers ............................................................................................................................ 42
The in-cabin-facing camera ....................................................................................................................... 45
About the GPS ........................................................................................................................................... 46
Power off or restart the dashcam .............................................................................................................. 47
Set in-cabin-facing camera recordings ...................................................................................................... 49
Set distracted driver features .................................................................................................................... 51
Set the dashcam Wi-Fi connection ............................................................................................................ 53
Driving alerts .............................................................................................................................................. 57
View live video from the camera ............................................................................................................... 58
View recorded videos from the camera .................................................................................................... 60
About MV+AI ............................................................................................................................................. 62
Position the dashcam viewing angles for MV+AI ....................................................................................... 63
Control MV+AI alerts ................................................................................................................................. 64
MV+AI confidence levels ........................................................................................................................... 65
Troubleshooting: dashcam ........................................................................................................................ 66
Troubleshooting: live video ....................................................................................................................... 68
Troubleshooting: record function .............................................................................................................. 69
Troubleshooting: video recordings ............................................................................................................ 70
Troubleshooting: maps, trips and GPS ...................................................................................................... 71
Troubleshooting: Wi-Fi and hotspot issues ............................................................................................... 72
Troubleshooting: auxiliary cameras ........................................................................................................... 73
What is in the box?
Before you get started with the PowerFleet V-AI12 dashcam, check for the following items in your box:
Caution
Take note of the camera's IMEI number. The IMEI number is on a sticker on the camera itself and on the
backside of the camera box. You will need this number when setting up the camera.
Important
The dashcam supports a micro-SIM card, which is required to activate the dashcam. The SIM card can be
purchased from PowerFleet or separately.
See also
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
• Calibrate the dashcam sensors
Installation checklist for the V-AI12 dashcam
You can refer to this checklist to ensure that all the necessary steps for installation are completed.
Installation checklist
1. Insert the SIM and SD cards.
2. Mount the dashcam to your windshield.
3. Connect the dashcam to a power source.
4. Set the road-facing and in-cabin-facing viewing angles.
5. Calibrate the accelerometer.
6. Check the live video of the road-facing and in-cabin-facing cameras.
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period, using at least a 2A power source, before the dashcam turns on.
Insert the SIM and SD cards into the Dashcam
When you receive a new V-AI12 dashcam, the SD card is already inserted. The SIM card is either
purchased from PowerFleet, in which case it's already inserted, or purchased separately and needs to be
inserted. There is a tamper-proof cover over the SIM and SD card slots that can be opened with the
screwdriver included with your dashcam. You may need to reinsert the SIM and SD cards, or insert new
ones.
To install the SIM and SD cards:
1. Use the special screwdriver included in the box when you purchased the dashcam to remove the
safety screws that lock it.
2. Insert the SIM and SD cards, as needed.
3. Caution
a. Only insert a microSIM card. If you insert a different sized SIM card, it can damage
the dashcam.
4. Format your SD card.
a. Press the touchscreen of the V-AI12 dashcam to wake it up.
b. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.
c. Press Settings.
d. Select Format SD card.
See also
• What is in the box?
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
Mount the dashcam onto your windshield
Important
Before you start, make sure that the vehicle is parked on a level surface and that the windshield is clean
and dry.
To mount the V-AI12 dashcam on a vehicle's windshield:
1. Attach the mounting bracket onto the dashcam.
2. Once attached, the mounting bracket locks the dashcam into position.
3. Press the touchscreen of the V-AI12 dashcam to wake it up.
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period, using at least a 2A power source, before the dashcam turns on.
4. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.
5. Press Live View.
Use the arrow keys to toggle between the road-facing and in-cabin-facing views.
6. Use the dashcam views to position the dashcam.
When positioning the dashcam, ensure that:
• you have a clear view of the driver's upper body
• you have a clear view of the road
• the dashcam doesn't obstruct the driver's field of vision
• the dashcam has a direct line of sight to the sky
7. Remove the adhesive tape cover and mount the dashcam onto the windshield.
Connect the dashcam to a power source
To utilize the full features of the V-AI12 dashcam, including Standby mode, your dashcam must be
connected to a constant 12V or 24V minimum 2A power source. The dashcam should only be connected
to a power source using the supplied cables.
The input power connector is located on the side of the dashcam cylinder.
Note
USB-C can NOT be used to power the dashcam.
You can connect the dashcam to a power source as follows:
• by hardwiring the dashcam to the fuse box of the vehicle
• with an OBDII cable
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
• Calibrate the dashcam sensors
Hardwire the dashcam to the vehicle fuse box
To utilize the full features of the V-AI12 dashcam, including Standby mode, the dashcam must be
connected to a constant 12V or 24V minimum 2A power source using the supplied cables. You can do
this is by hardwiring the dashcam to the fuse that has a constant power source.
Warning
This installation should be performed by a qualified or professional person only. Working with your
vehicle's power system can be dangerous. Consult a professional for guidance.
Note
While in Standby mode, you can retrieve recordings from the dashcam. In Standby mode,
the dashcam draws a current of 34 mA.
When you are ready, follow these steps:
• Get organized
• Hardwire the dashcam
Get organized
To hardwire the camera to the fuse box, use the following equipment:
Note
The hardwire kit includes three wires:
• a wire for constant power
• a black ground wire for a metal ground bolt
• a red wire to connect the dashcam to power
These wires require a 24V power source.
Locate your fuse box
Check the owner's manual of the vehicle to find the fuse box, which may be located in different places
depending on the vehicle model. Remove the plastic panel to access the fuse box. Open the fuse box by
lifting a tab and pulling it toward you or with a trimming tool.
Which slot should I use?
Use a circuit tester to test which fuse is constant. A fuse that is constant stays on when the car is off.
Add-a-fuse kit
Use the add-a-fuse kit included in our hardwire installation kit for a more secure, long-lasting
installation. The add-a-fuse kit provides a fuse slot for the existing circuit (#2 in picture below) and
another fuse slot for the new circuit for the dashcam device (#1 in picture below).
The ground wire
The ground wire is usually in the shape of a ring or a C.
Hardwire the dashcam
To hardwire the dashcam:
1. Insert the new fuse box tap that was provided in the installation kit into slot 1 of the add-a-fuse
kit.
2. Insert the fuse from the vehicle fuse box into slot 2.
Note
If you insert them in the wrong order, the power will not feed through.
3. Trim off some of the rubber tubing to expose the wiring on your hard-wired cable.
4. Using a standard needle-nose pliers, crimp the hard-wired cable with the terminal crimp
connector that was included in the add-a-fuse kit.
5. Connect your add-a-fuse kit to the vehicle fuse slot you chose.
6. Connect the ground wire by slipping it under a metal bolt or screwing it into your vehicle. If
needed, use a socket wrench set to loosen the bolt.
Note
A loose ground wire can result in power issues for your dashcam. We recommend grounding your wire
to an unpainted bare metal bolt.
7. Connect the power cable to the dashcam.
Important
Once you have hardwired the power source, the camera starts up automatically every time you turn on
the vehicle.
8. Start your vehicle to test the dashcam.
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period, using at least a 2A power source, before the dashcam turns on.
9. Once you have tested your dashcam, run the power cable along the headliner of the vehicle
from the A-Pillar to the power source.
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
Connect the dashcam to an OBD2 port for power
To utilize the full features of the V-AI12 dashcam, including Standby mode, the dashcam must be
connected to a constant 12V or 24V minimum 2A power source using the supplied cables. You can
do this by connecting the dashcam to an OBD2 port. Purchase an OBD2 cable from your authorized
reseller.
Warning
This installation should be performed by a qualified or professional person only. Working with your
vehicle's power system can be dangerous. Consult a professional for guidance.
Note
While in Standby mode, you can retrieve recordings from the dashcam. In Standby mode,
the dashcam draws a current of 34 mA.
To connect your dashcam to an OBD2 port:
1. Locate the engine diagnostic port.
The port is usually found in the driver area, at or below knee level.
2. Align the connector end of the OBD2 cable with the engine diagnostic port.
Connectors can vary by vehicle. If a different one is needed, contact your authorized reseller.
3. Push the connector into the port.
Note
Ensure that the OBD2 cable is secure and well-connected to the port.
4. Connect the OBD2 cable to the dashcam.
5. Start your vehicle to test the dashcam.
6. Once you have tested your dashcam, run the power cable along the headliner of the vehicle
from the A-Pillar to the power source.
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Set the dashcam viewing angles
• Calibrate the dashcam sensors
Set the dashcam viewing angles
You can set the viewing angles of both the road-facing and in-cabin-facing lenses.
To set the view angles:
1. Press the touchscreen of the V-AI12 dashcam to wake it up.
2. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.
Note
See Set and manage your dashcam PIN if you need help with your PIN.
3. Press Live View.
4. Use the arrow keys to toggle between the road-facing and in-cabin-facing views.
5. Use the special screwdriver that was included in the box to loosen the three security screws on
the round side of the dashcam. Do not remove the screws fully.
6. Adjust the viewing angle of the road-facing lens by rotating the body of the dashcam; then
adjust the viewing angle of the in-cabin-facing lens by rotating the ring. Make sure all the
viewing angles are set correctly.
7. Use Live View to position both the road-facing and in-cabin-facing lenses in the proper
directions. Use the arrow keys to toggle between the views.
When positioning the dashcam, ensure that:
• you have a clear view of the driver's upper body
• you have a clear view of the road
• the dashcam doesn't obstruct the driver's field of vision
• the dashcam has a direct line of sight to the sky
Note
When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need
to charge it for an extended period of time, using at least a 2A power source, before the dashcam turns
on.
8. Tighten the three side screws when finished.
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Calibrate the dashcam sensors
Calibrate the dashcam sensors
The PowerFleet V-AI12 dashcam contains internal sensors that detect risky driving events. You need
to calibrate the sensors before using the dashcam.
Note
Before you start, make sure that the vehicle is parked on a level surface.
To calibrate the accelerometer:
1. Turn on the vehicle ignition.
2. Check that the dashcam is on.
3. Press the touchscreen of the V-AI12 dashcam to wake it up.
4. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN
subsequently.
5. Press Settings.
6. Press Calibration.
The calibration process takes about a second and once completed, the status changes from Not
Done to Done.
Note
If you move the dashcam to another vehicle, you should recalibrate it.
See also
• What is in the box?
• Insert the SIM and SD cards into the dashcam
• Connect the dashcam to a power source
• Hardwire the dashcam to the vehicle fuse box
• Connect the dashcam to an OBD2 port for power
• Set the dashcam viewing angles
Table of contents
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