PowerStar PS502-8 User manual

POWERSTAR UPS PS502-8 User’s Guide
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Connect Battery
Connect
Equipment
Power On and
Install Software
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The ps502 UPS is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations. The UPS
will not operate until the wire is connected to the touch safe battery terminal. REMEMBER to turn toggle breaker* on to start.
NOTE: Small sparks may occur during battery connection. This is normal. atteries were connected.
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TURN the UPS over and
remove the battery compartment
cover screw using a flat blade or
phillips-head screwdriver.
Slide the battery
compartment cover
completely off of
theUPS .
Replace the battery,
battery compartment
cover and cover
retaining screw.
Surge Protection
These outlets provide full-time protection from surges even if
theUPS is switched OFF. Plug your printer, fax
machine, scanner, or other peripherals that do not need
battery power into these outlets.
Battery Back-up plus Surge Protection
These outlets are powered whenever th-UPS is
switched ON. During a power outage or other utility problems
(brownouts, over-voltages), these outlets will be powered for a
limited time by the -UPS . Plug your computer, monitor,
and one other data-sensitive device (external disk or tape
drive) into these outlets.SHIPBOARD TURN TOGGLE TO ON.
Connect FAX/Modem/Phone
-UPS protects a single
line (2-wire) fax, modem or
phone from surges when it is
connected through the-
UPS as shown.
Place the -UPS to avoid:
- Direct sunlight
- Excessive heat
- Excessive humidity or contact with fluids
Plug the UPS power cord directly
into a wall outlet; not a surge protector or
power strip. TURN ON MASTER BREAKER.
Connect Computer Cable
The supplied cable and software provide
automatic file saving and shutdown of the
operating system in the case of a sustained
power outage.
Connect the cable to the Data Port of the
UPS . Connect the other end of the cable to
the USB port on your computer. The software will
automatically find the USB Port of your
computer.
Press the ON/OFF switch to power the unit
ON AFTER TURNING MASTER TOGGLE R.
A single short beep and the gen “Power On”
indicator confirms that UPS is on and
ready to provide protection.
The UPS should charge for at least
16 hours to ensure sufficient runtime. The unit
is being charged whenever it is connected to
utility power, whether the unit is turned ON or
OFF.
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Install the PowerChute Personal® Edition
software
Place the PowerChute Personal Edition CD-
ROM into your computer and follow the
installation instructions on the screen.
3LIFT the battery out of the compartment and connect the
black wire to the battery terminal.
w w w .POWERSTARINC.com
Power On
Battery Backup plus Surge Protection
Wall Outlet
Modem/Phone/Fax
Computer
USB Port
Surge Protection
UPS ps 502-8
UPS 350
pOWERSTAR PowerChute are registered trademarks of American Power Conversion Corp.
TheUPS indicates operating status using a combination of visual and audible indicators.
Status Visual Indications Audible Indication Alarm Terminates
When
On Line - UPS is supplying conditioned
utility power to the load Power On LED - ON None n/a
On Battery - UPS is supplying battery
power to the load connected to the
Battery outlets
Power On LED - ON
(off during beep) Beeping 4 times every 30 seconds UPS transfers back to On Line operation, or
when UPS is turned
off.
Low Battery Warning - UPS is supplying
battery power to the load connected to
the Battery outlets and the battery is near
exhuastion
Power On LED -
Flashing Rapid beeping (one second intervals) UPS transfers back to On Line operation, or
when UPS is turned
off.
Replace Battery - Battery needs to be
checked and/or replaced, or battery is not
connected
Power On LED -
Flashing Constant tone UPS turned off with the power switch.
Overload Shutdown - During On Battery
operation a battery power supplied outlet
overload was detected.
Power On LED - OFF Constant tone UPS turned off with
the power switch.
Sleep Mode - During On Battery
operation the battery power has been
completely exhausted and the UPS is
waiting for utility power to return to
normal.
Power On LED - OFF Beeping once every
4 seconds UPS transfers back to On Line operation, or
when UPS is turned
off.
Building Wiring Fault - Your building
wiring presents a shock hazard that
should be corrected by a licensed
electrician.
Ignorein Building Wiring Fault
LED (red) - ON None UPS is unplugged, or plugged into a
properly wired outlet.
Status Indications
PowerOn
Circuit
Breaker
AC Line
Cord
Building Wiring
FaultIndicator
UPS Power
On Indicator
Power
Switch
®
See the Troubleshooting section for additional assistance.
shipboard power UPS

Troubleshooting Use the table below to solve mino UPS installation or operation problems. Consult Online Technical Support or call
Technical Support for assistance with problems that cannot be resolved using the table below:
-UPS will not turn on.after turning masster breaker
No power available at the Surge Protection
outlets.
Connected equipment loses power.
The Power On indicator is lit and the -
UPS is beeping four times every 30
seconds.
The Power On indicator flashes once per
second and the -UPS beeps once
per second at the same time.
Building Wiring Fault indicator is lit.
Inadequate runtime.
Battery is disconnected and utility power is not available at
the wall outlet.
Surge Protection outlets have been overloaded.
Utility power not available at the wall outlet.
Equipment is connected to the “Surge Protection” outlets.
The UPS is overloaded.
PowerChute Personal Edition software has performed a
shutdown due to a power failure.
The UPS has exhausted its available battery
power.
Connected equipment does not accept the step-
approximated sine waveform the UPS .
The -UPS may require service.
The UPS is using battery.
Battery capacity is low (about 2 minutes of use remaining).
Your building wiring presents a shock hazard. Using the
-UPS with this condition will void the warranty.
The battery is not fully charged.
Battery is near the end of useful life.
Connect the battery (see ConnectBattery) and ensure power is available at the wall
outlet.
Reduce the amount of equipment plugged into Surge Protection outlets.
Ensure that the fuse or circuit breaker for the outlet is not tripped, and that the wall
switch controlling the outlet (if any) is in the ON position.
Ensure that the equipment you want to stay powered during a power failure is
plugged into the “Battery Backup plus Surge Protection” outlets and NOT the “Surge
Protection” outlets.
Make sure that the equipment plugged into the outlets of the unit are not overloading
the capacity of the unit. Try removing some of the equipment and see if the problem
continues.
The UPS S is operating normally.
The UPS can only operate on battery power for a limited amount of time.
The unit will eventually turn off when the available battery power has been used.
Allow the unit to recharge for 16 hours before continuing use of the unit.
The output waveform is designed for computers and computer-related equipment. It
is not designed for use with motor-type equipment.
Contact APC Technical Support for further troubleshooting.
The UPS s operating normally and using battery power. Once On Battery,
you should save your current work, power down your equipment, and turn the unit
OFF. Once normal power is restored, you may turn the unit back ON and power
your equipment.
The -UPS ES is about to shut off due to a low battery charge condition! When
the unit beeps once every second, the battery has about 2 minutes of power
remaining. Immediately power down your computer and turn the unit OFF. When
normal power returns, the unit will recharge the battery.
Call a qualified electrician for service.
Allow the unit to charge by leaving it plugged into the wall at least 16 hours.
As a battery ages, the amount of runtime available will decrease. You can replace
the battery by ordering one at www.apc.com. Batteries also age prematurely if the
UPS ES is placed near excessive heat.
Problem Probable Cause Solution
Specifications
Warranty
Service
Contact InformationPowerstar
Input Voltage 120 Vrms Nominal
Frequency 47 - 63 Hz
Brownout Transfer 96 Vrms, typical
Over-voltage Transfer 136 Vrms, typical
Output UPS Capacity (3 outlets) 350 VA / 200 W 500 VA / 300 W
Surge Capacity (6 outlets) 12 Amps (including UPS output)
Voltage
On Battery 115 Vrms+8% (step-approximated sine wave)
Frequency - On Battery 50-60 Hz +1 Hz
Transfer Time 5 ms typical, 8 ms maximum
Protection and Filter AC Surge Protection Full time, 375 joules
Telephone Surge Protection Single line (2-wire)
EMI/RFI Filter Full time
AC Input Resettable circuit breaker
Battery Type Sealed, maintenance-free lead acid
Average Life 8-10 88=-10years depending on the number of discharge
cycles and environmental temperature
Physical Net Weight 9.20 lb. (4.18 kg.) 13.25 lb. (6.02 kg.)
Size 3.3” (H) x 10.9” (W) x 6.9” (D)
(8.3 x 27.8 x 17.5 cm)
Operating Temperature +32oF to 104oF (0oC to 40oC)
Storage Temperature +5oF to 113oF (-15oC to 45oC)
Operating Relative Humidity 0 to 95% non-condensing
Operating Elevation 0 to 10,000 ft (0 to 3,000m)
Safety/Regulatory Safety Approvals delta power UL 1778 listed, cUL certified per
CSA standard C22.2 No. 107.1
EMC Compliance FCC part 68, FCC part 15 Class B
Notice: This device complies with part 15 of
the FCC rules. Operation is subject to the
following two conditions: (1) This device may
not cause harmful interference, and (2) This
device must accept any interference received,
including interference that may cause
undesired operation.
Model ps350 500
The standard warranty is 2 years from the date of purchase. standard
procedure is to replace the original unit with a factory reconditioned unit. Customers
who must have the original unit back due to assigned asset tags and set depreciation
schedules must declare such a need at first contact with Technical Support.
will ship the replacement unit once the defective unit is received by the repair
department or cross-ship upon the provision of a valid credit card number. The
customer pays for shipping to , and pays ground freight transportation costs
back to the customer.
Please DO NOT RETURN UPS to the place of purchase under any
circumstances and do not throw .
1. Consult the Troubleshooting section to eliminate common problems.
2. Verify the battery is connected (seeConnect Battery) and that the Circuit Breaker is
not tripped (see Troubleshootingsection).
If you still have problems or questions, please contact via the internet or at one of
the phone numbers listed below.
3. Before contacting , please be sure to record the date purchased, UPS model,
and serial number (on bottom of unit).
4. Be prepared to troubleshoot the problem over the telephone with a Technical
Support Representative. If this is not successful, the representative will issue a Return
Material Authorization Number (RMA#) and a shipping address.
Pack the unit in its original packaging. If the original packaging is not available, ask
Technical Support about obtaining a new set. Pack the unit properly to avoid
damage in transit. Never use foam beads for packaging. Damage sustained in transit
is not covered under warranty (insuring the package for full value is recommended).
5. Write the RMA# on the outside of the package.
6. Return the unit by insured carrier to the address given to you by Technical
Support.
Order Replacement Battery
Replace with an qualified battery. Replacement batteries can be ordered from
www.apc.com (valid credit card required). Have you UPS model number
available when ordering. Your model number can be found on the bottom of the unit.
Wall Mounting Template
7.08 in.
(180 mm)