Predator Helios 500 User manual

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English
Model number: _________________________________________________
Serial number: _________________________________________________
Date of purchase: _____________________________________________
Place of purchase: _____________________________________________
ENVIRONMENT
Temperature:
Operating: 5 °C to 35 °C
Storage: -20 °C to 60 °C
Humidity (non-condensing):
Operating: 20% to 80%
Storage: 20% to 60%
WARNING! To reduce the possibility of heat-related injuries or of overheating the
computer, do not place the computer directly on your lap or obstruct the computer air
vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing,
to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a
soft surface, such as pillows or rugs or clothing, during operation.
© 2021. All Rights Reserved.
Predator Helios 500
Covers: PH517-52
This revision: April 2021
This manual contains proprietary information that is protected by copyright
laws. The information contained in this manual is subject to change without
notice. Some features described in this manual may not be supported
depending on the Operating System version. Images provided herein are for
reference only and may contain information or features that do not apply to
your computer. Acer Group shall not be liable for technical or editorial errors
or omissions contained in this manual.

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First things first
We would like to thank you for making this Predator notebook your
choice for meeting your mobile computing needs.
Your guides
To help you use your Predator notebook, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions of
your new computer.
For more on how your computer can help you to be more productive,
please refer to the Predator Helios 500 User’s Manual. The Predator
Helios 500 User’s Manual contains useful information applying to your
new computer. It covers basic topics such as using the keyboard and
audio, etc.
This guide contains detailed information on such subjects as system
utilities, data recovery, expansion options and troubleshooting. In addition
it contains warranty information and the general regulations and safety
notices for your notebook.
The User’s Manual can be downloaded from the Acer support website by
going to:
http://go.acer.com/?id=17883
Software installation
The first time you turn on your computer, it will automatically install
software and set up for use. This may take some time, please do not turn
off your computer; wait until the installation has finished.
Recovery
You should create recovery backups as soon as you can. The Acer
Recovery Management program allows you to create recovery backups
and then to restore or reinstall applications and drivers provided by Acer.
Having trouble?
Acer provides several options to support your purchase.

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Acer support
Make sure you write down your computer serial number, date and place
of purchase and model name on the area provided in this guide; save your
proof of purchase. Before you call us, please write down any error
message that accompanies the problem, and have the computer in front of
you and switched on if possible. Having these items to hand when
contacting us will ensure better and quicker service.
Acer website
Remember to visit www.acer.com and refer to the support section for up-
to-date information, help, drivers and downloads.
Warranty and contact information
You can find information about the warranty for your computer and how
to contact technical support in your computer’s Warranty.

Your Predator notebook tour
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Your Predator notebook tour
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new Predator computer.
Screen view
#Icon Item Description
1 Microphones Internal digital microphones for sound
recording.
2Webcam
Web camera for video communication.
A light next to the webcam indicates that
the webcam is active.
3 Screen Displays computer output.
4 Speakers Deliver stereo audio output.
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Keyboard view
#Icon Item Description
1TURBO TURBO key Switches overclocking and fan speed level.
2Keyboard
For entering data into your computer.
See "Using the keyboard" on page 9.
3 Touchpad Touch-sensitive pointing device.
4Click buttons
(left and right)
The left and right buttons function like the
left and right mouse buttons.
5 PredatorSense key Launches PredatorSense application.
6Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
7
Hard drive indicator Indicates when the computer’s hard drive is
active.
Battery indicator
Indicates the computer’s battery status.
Charging: The light shows amber when the
battery is charging.
Fully charged: The light shows blue when in
AC mode.
Power indicator Indicates the computer’s power status.
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Your Predator notebook tour
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Left view
USB Type-C information
• USB 3.2 Gen 2 with transfer speeds up to 10 Gbps.
• Supports DisplayPort™audio/video output.
• Compatible with Thunderbolt™4.
• Delivers up to 3 A at 5 V DC for USB charging.
USB 3.2 Gen 2 information
• USB 3.2 Gen 2 compatible ports are blue.
• Compatible with USB 3.2 Gen 2 and earlier devices.
• For optimal performance, use USB 3.2 Gen 2-certified devices.
• Defined by the USB 3.2 Gen 2 specification (SuperSpeed USB).
8 Power button Turns the computer on and off.
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
2
USB Type-C /
Thunderbolt 4
ports
Connect to USB devices with a USB Type-C
connector.
Supports Thunderbolt™4 and displays.
3USB port with
power-off charging Connects to USB devices.
4HDMI 2.1 port Supports high-definition digital video
connections.
5 Mini DisplayPort Connects to an external display device.
#Icon Item Description
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Right view
USB 3.2 Gen 2 information
• USB 3.2 Gen 2 compatible ports are blue.
• Compatible with USB 3.2 Gen 2 and earlier devices.
• For optimal performance, use USB 3.2 Gen 2-certified devices.
• Defined by the USB 3.2 Gen 2 specification (SuperSpeed USB).
#Icon Item Description
1Headset/speaker
jack
Connects to audio devices (e.g., speakers,
headphones)
2Mic-injack
Connects to an external microphone for
recording audio.
3USB ports with
power-off charging Connect to USB devices.
4Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/
1000Mbps/2.5Gbps-based network.
Pull the lip down to open the port fully.
5Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
6Kensington lock
slot
Connects to a Kensington-compatible
security lock.
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Your Predator notebook tour
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Rear view
#Icon Item Description
1DC-injack
Connects to an AC adapter.
Note: Please press the AC adapter into the tunnel to the power connector. You
will feel a click indicating it is connected. Then, check the light of battery
indicator shows amber while charging.
2Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
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RTX 3080 SKU
2
RTX 3070 SKU 1

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Base view
Using the keyboard
The keyboard has full-sized keys, a numeric keypad, separate cursor, lock,
Windows keys and hotkeys.
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
2 Subwoofer Delivers enhanced bass audio.
3Battery reset
pinhole
Simulates removing and reinstalling the
battery.
Insert a paperclip into the hole and press
for four seconds.
4
Main storage and
memory
compartment
Houses the computer’s main storage and
memory.
You may upgrade your computer’s main
storage and memory. To reduce compatibility
risk, Acer recommends asking an approved
service center to do this.
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Using the keyboard
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Hotkeys
To activate hotkeys, press and hold the Fn key before pressing the other
key in the hotkey combination.
Hotkey Icon Function Description
Fn + F3 Flight mode Turns on / off the computer's network
devices.
Fn + F4 Sleep Puts the computer in Sleep mode.
Fn + F5 Display toggle
Switches display output between the
display screen, external monitor (if
connected) and both.
Fn + F6 Display off
Turns the display screen backlight off
to save power. Press any key to
return.
Fn + F7 Touchpad toggle Turns the built-in touchpad on and off.
Fn + F8 Speaker toggle Turns the speakers on and off.
Fn + F9
Keyboard
backlight
decrease
Decreases the intensity of the
keyboard backlight.
Fn + F10
Keyboard
backlight
increase
Increases the intensity of the
keyboard backlight.
Fn + F11 Microphone
toggle Turns the microphones on and off.
Fn + F12 Scr Lk Scroll Lock Turns Scroll Lock on or off.
Fn + Del Ins Insert Turns Insert on or off.
Fn + Home Play/Pause Plays or pauses a selected media file.
Fn + Pg Up Stop Stop playing the selected media file.
Fn + Pg Dn Previous Returns to the previous media file.
Fn + End Next Jumps to the next media file.
Fn + Brightness up Increases the screen brightness.
Fn + Brightness down Decreases the screen brightness.
Fn + Volume up Increases the sound volume.
Fn + Volume down Decreases the sound volume.