Prime 911A4G User manual

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Prime 911A4G User Manual
Revision: 1.00
Document Title
Version 1.00
Finale Date 2018-04-08
Status Released
Document Control ID

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1 Introduction....................................................................................................................................3
2 Product Overview ..........................................................................................................................3
2.1 Appearance..........................................................................................................................3
2.2 Buttons Description.............................................................................................................3
2.3 LED Description.................................................................................................................4
3 Getting Started ...............................................................................................................................4
3.1 Parts List .............................................................................................................................4
3.2 Battery Charging.................................................................................................................5
3.3 Charging Dock....................................................................................................................5
3.4 Power on/Power off.............................................................................................................6
4 Frequency.......................................................................................................................................6
5 Trouble shooting and Safety info...................................................................................................7
5.1 Trouble shooting.................................................................................................................7
5.2 Safety info...........................................................................................................................7
Contents

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1 Introduction
Prime 911A4G is a rescue device with voice function.It works on LTE B2 / B4 / B12
network with superior receiving sensitivity. Based onthe embedded wireless tracking
protocol, Prime 911A4G can communicate with the backend server through LTE network,
and transfer emergency reports.
2 Product Overview
2.1 Appearance
Figure 1-1
2.2 Buttons Description
Button /12PIN Interface Description
KEY/interface Description
Energy query
Key
Query How much energy left.
SOS Key Press this key to dial a phone number through LTE network
Reset Key Press this key to shut down the device in abnormal condition

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2.3 LED Description
To be added
Figure 1-2
There are 2LED lights in Prime 911A4G device, the description as
following.
Light Event State
Red LED Power on Steady light
charging Slow flash
Blue LED Power on Steady light
Network indicate Slow flash
3 Getting Started
3.1 Parts List
Name Picture Remark
Rescue device

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charging Dock charging for the device
3.2 Battery Charging
The following items are suggestion for battery charge, please pay more attention.
The red LED of charging Dock will be steady light no matter rescue device is charging
or not.
Charging will last about 3 hours.
Note: If the Rescue device is firstly used, please make sure the battery is fully charged,
which will make the life of battery much longer.
3.3 Charging Dock
Charging Dock is a base with an AC Adapter.
The charging dock is used for device charging , which can be used for charging at any
time ( by end user)..
Figure 2-2

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3.4 Power on/Power off
Figure 2-2
Power on:
Press the SOS key at least 3 seconds and release it to power on rescue device.
Power off:
Rescue device is auto power off and user can’t turn off the machine by itself.
4 Frequency
LTE:Band2、Band4、Band12
WIFI:2.4GHz
4.1 WIFI
The device role of WIFI could be Master and Slave.
When the device role is Master, the device will provide below services: the others devices
can read or use the above services after connecting devices, connect the designated
device to read the data or related information of the designated WIFI devices. After
reading the data, the server can be reported to the server by the corresponding message.

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5 Trouble shooting and Safety info
5.1 Trouble shooting
5.2 Safety info
The following items are suggestion for safety use, please pay more attention.
Please do not disassemble the device by yourself.
Please do not put the device on the overheating or too humid place, avoid exposure
to direct sunlight. Too high temperature will damage the device or even cause the
battery explosion.
Please do not use the device on the airplane or near medical equipment.
Trouble Possible Reason Solution
Messages can’t be
reported to the
backend server by
Mobile network.
APN is wrong. Some
APN can not visit the
internet directly.
Ask the network operator for the right
APN.
The IP address or port of
the backend server is
wrong.
Make sure the IP address for the
backend server is an identified address
in the internet.
Unable to power off
ATW.
The function of power key
was disabled by
AT+GTFKS.
Enable the function of power key by
AT+GTFKS.
Battery can not be
charged
The battery has not been
used for too long time and
has been locked.
Using a external power source with 3.6V
to 4.2V DC power supply to active the
battery or apply for after sale help.
ATW can’t fix GPS
successfully.
The GPS signal is weak. Please move ATW to a place with open
sky.
It is better to let the top surface face to
the sky. (The same surface with
indication LED)

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FCC Caution.
FCC Statement
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
ISED RSS Warning:
This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISED applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
RF Exposure Information (SAR) :
The SAR limit of USA (FCC)is 1.6W/Kg averaged over one gram of tissue. Product Type: Tracker ,(
FCC ID: ZKQ-911A4G) has also been tested against this SAR limit. The device was test for typical body-worn
operations and head face up operations . keep the Tracker at least 10mm from the face.when worn on body must
use correct back clip for this product. Use of non-approved accessories may result in exposure levels which exceed
the FCC's controlled environmental RF exposure limits.
The SAR limit of IC is 1.6W/Kg averaged over one gram of tissue. Product Type:Tracker,
model number:Prime 911A4G(IC: 8414B-911A4G) has also been tested against this SAR limit. The device was test
for typical body-worn operations and head face up operations . keep the Tracker at least 10mm from the face.when
worn on body must use correct back clip for this product. Use of non-approved accessories may result in exposure
levels which exceed the controlled environmental RF exposure limits.
La limite SAR de IC est de 1,6 W / Kg en moyenne sur un gramme de tissu. Type de produit: Tracker, numéro de
modèle: Prime 911A4G (IC: 8414B-911A4G) a également été testé par rapport à cette limite SAR. Le dispositif a été
testé pour des opérations typiques portées par le corps et des opérations face à la tête. Gardez le Tracker à au moins
10 mm du visage.Lorsque vous le portez sur le corps, vous devez utiliser le clip dorsal correct pour ce produit.
L'utilisation d'accessoires non approuvés peut entraîner des niveaux d'exposition supérieurs aux limites d'exposition
environnementales RF contrôlées.