PRIORY EUROPA Installation and operation manual

OPERATING & MAINTENANCE
MANUAL
EUROPA ROLLER GARAGE DOORS
EUROPA COMPACT ROLLER GARAGE DOORS
CALLISTO ROLLER SHUTTER SYSTEMS
www.garagedoorsonline.co.uk
01926 463 888

CONTENTS:
PAGE 3: LOOKING AFTER YOUR DOOR
PAGE 4: OPERATING INSTRUCTIONS
PAGE 5: OPERATING INSTRUCTION CONT.
PAGE 6: TROUBLE SHOOTING
PAGE 7-10 SERVICE & MAINTENANCE RECORD
To ensure compliance with the machinery directive, this
manual must be given to the owner of the door & filed for
future reference.
COMPANY NAME:
DATE:
DOOR TYPE (TICK):
EUROPA
EUROPA COMPACT
CALLISTO
INSTALLER NAME (PRINT):
INSTALLER NAME (SIGNED):
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01926 463 888

LOOKING AFTER YOUR DOOR:
Below are a few maintenance tips, to ensure your door continues
to look great & operate correctly, following your purchase:
1). Your door is designed to be low maintenance. Like all surfaces,
the curtain needs to be kept clean. To do this, simply wipe the door
with a damp cloth, using only soapy water or a mild detergent, on a
regular basis. Please refrain from using any chemical cleaning
solutions. It is also important not to jet wash your door, as this may
result in the removal of the painted surface, and/or denting of the
actual aluminium profiles.
2). Doors in areas susceptible to salt water environment, or those
in the vicinity of heavy traffic consumption, must be cleaned
frequently, to maximise the life of the paint finish.
3). Any chips or scratches that appear on the door, must be
touched up with paint, to prevent the base metal from corroding.
3). Please ensure the guide channels/runners are kept free from
debris, so that the curtain can travel up and down them without
obstruction.
4). The door is designed to be lubrication free, please refrain from
spraying or applying any grease or lubricant to any part of the door
or its mechanism.
5). Before carrying out any cleaning or maintenance to your door,
please ensure the power is turned off.
6). Failure to comply with the above, may affect any future
warranty claims.
3
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01926 463 888

OPERATING INSTRUCTIONS:
1). SECURITY & SAFETY
Firstly, only operate your door when it is in full view, ensuring that
it is free from any obstructions. Ensure hands, clothes etc. are kept
away from any moving parts.
The anti-lift locking system, will only engage once the curtain has
travelled to its fully closed position. Please ensure that the motor
cycle has finished, and will not travel down any further.
If your door has been supplied with remote control operation, it will
be fitted with a bottom safety edge device. Although this is
designed to stop upon hitting an obstruction, it is still advised to
watch the door to its closing position. If the safety edge has
activated, the door will stop and reopen a short distance. To clear
this, take the door back to its fully open position. Ensure the
obstruction has been cleared before attempting to close the door
again. If the door will not close automatically, then hold down the
button until it reaches its full cycle, and refer to trouble shooting
(Pg. 6)
2). REMOTE CONTROL RECEIVER
The door can be operated using the buttons on the front of the
receiver. Press the up arrow to open the door, and the down the
arrow to close the door. Press the stop button to halt the door at
any point during its cycle. Do not attempt to remove the front cover
of the receiver, as this should only be done by a trained installer.
For further features related to the remote control receiver, refer to
the manufacturers own instructions.
3). REMOTE CONTROL TRANSMITTERS
The remote control transmitters are 4 channel, basically allowing
the operation of four separate compatible products from one
transmitter. Each button works sequentially. Press the button once
to open the door, press it again to stop the door, and then again to
close the door.
4
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01926 463 888

4). KEYSWITCH OR PUSH BUTTON OPERATION
If the door has been fitted with either keyswitch or push button
operation, it will have been fitted adjacent to the door itself. To
open the door, turn & hold the key, or press and hold the up
button, until the door reaches its open cycle. To close the door,
repeat the above in the reverse direction.
5). MOTOR THERMAL CUT OUT
The motor within the door axle has an integral thermal cut out, to
prevent it from overheating from over use. If this happens, allow
sufficient time for it to cool down before using (approx. 60 minutes,
however this can alter dependent on ambient temperature). If the
thermal cut out is a regular occurrence, the door may be operated
excessively, and may cause permanent damage to the motor. This
may affect future warranty claims.
6). POWER FAILURE
In the event of any disruption to the power supply, including
thermal cut out, the door will be fitted with a manual override
facility. If the override is fitted on the same side as the door
mechanism, simply locate the hook on the end of the crank handle,
into the pre fitted eyelet, and rotate in the desired direction. If the
door has been supplied with an external low level override, firstly
remove the lock, before inserting the folding crank handle, and
again turn to operate. DO NOT OVERWIND.
5
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TROUBLE SHOOTING:
Fault: Door will not close
Possible Cause: Flat battery within safety edge
Solution: Replace battery*
Fault: Door closes but re-opens immediately
Possible Cause: Safety edge has activated
Solution: Clear obstruction and try again
Fault: Door stops after partially closing
Possible Cause: Fault with safety edge
Solution: Check battery or contact installer
Fault: Remote transmitter not working
Possible Cause: Flat battery
Solution: Replace battery**
Fault: Door not operating in either direction
Possible Cause: Thermal cut out in motor activated
Solution: Wait for motor to cool down (see 5.5)
*Bottom slat transmitter batteries are AA size 3.6v lithium.
**Transmitter batteries are CR2430 3v lithium.
6
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01926 463 888

SERVICE & MAINTENANCE RECORD:
It is highly recommended that your door is serviced annually
by a trained installer. Failure to maintain your door, may affect
any future warranty claims:
DATE:
COMPANY NAME:
WORKED CARRIED OUT:
INSTALLER NAME (PRINT):
INSTALLER NAME (SIGNED):
NOTES:
7
www.garagedoorsonline.co.uk
01926 463 888

DATE:
COMPANY NAME:
WORKED CARRIED OUT:
INSTALLER NAME (PRINT):
INSTALLER NAME (SIGNED):
NOTES:
8
www.garagedoorsonline.co.uk
01926 463 888