Pulse Secure PSA300 Installation instructions

PSA300 Hardware Guide
Puubblishheed Daatte September 2020
Document Revision 1.3

Copyright © 2014-2020, Pulse Secure, LLC. All rights reserved. All trademarks are the property of their
respective owners. All specifications are subject to change without notice.
Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves
the right to change, modify, transfer, or otherwise revise this publication without notice.
© 2020 Pulse Secure, LLC. All rights reserved
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PSA300 Hardware Guide
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Contents
Revision History ............................................................................................................................................................................................5
System Overview ............................................................................................................................. 6
Introduction...................................................................................................................................................................................................6
Power Button................................................................................................................................................................................................7
Reset Button..................................................................................................................................................................................................7
LED Functions...............................................................................................................................................................................................7
Air Flow Direction .........................................................................................................................................................................................8
Beeping and Alarms ...................................................................................................................................................................................8
Hardware Specifications................................................................................................................. 9
System Measurements ..............................................................................................................................................................................9
Power Rating.................................................................................................................................................................................................9
Power Consumption................................................................................................................................................................................ 10
Environmental Requirements ............................................................................................................................................................... 10
Component Specifications ..................................................................................................................................................................... 10
Regulatory Certifications ........................................................................................................................................................................ 11
Console and Initial Configuration ................................................................................................ 11
Connect Console and Network ............................................................................................................................................................ 11
Power on the PSA300 ............................................................................................................................................................................. 12
Configure Basic Settings......................................................................................................................................................................... 12
Change the Personality .......................................................................................................................................................................... 14
Access the Web Admin Interface ........................................................................................................................................................ 15
Licensing the System............................................................................................................................................................................... 16
Standard Warnings and Compliance............................................................................................. 17
About Standard Warnings ...................................................................................................................................................................... 17
Safety Certifications ................................................................................................................................................................................. 17
Electrical Safety.......................................................................................................................................................................................... 17
General Safety............................................................................................................................................................................................ 18
Installation Instructions ........................................................................................................................................................................... 22
Circuit Breaker ........................................................................................................................................................................................... 23
Power Disconnection Warning ............................................................................................................................................................. 24
Equipment Installation............................................................................................................................................................................. 26
Restricted Area .......................................................................................................................................................................................... 27
Redundant Power Supplies ................................................................................................................................................................... 29

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Backplane Voltage..................................................................................................................................................................................... 30
Comply with Local and National Electrical Codes............................................................................................................................ 31
Product Disposal ...................................................................................................................................................................................... 32
Hot Swap Fan Warning ........................................................................................................................................................................... 33
Power Cable and AC Adapter............................................................................................................................................................... 35
Certification Statements ......................................................................................................................................................................... 37
Japan .................................................................................................................................................................................................. 37
Israel .................................................................................................................................................................................................. 37
Saudi Arabia..................................................................................................................................................................................... 37
South Korea ..................................................................................................................................................................................... 37
Taiwan ............................................................................................................................................................................................... 37
Thailand............................................................................................................................................................................................. 38

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Revision History
Revision Number and Date
Description
1.3, September 2020
Updated the “Power Rating” and “Component
Specifications” sections.
1.2, September 2018
Added air flow direction details in the “Air Flow Direction”
section.

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System Overview
Introduction
The PSA300 is a compact, mini-ITX desktop embedded system.
Front view:
Power switch
Rear view:
External port
(EXT)
Internal port
(INT) Console
The front of the device includes a power on/off push-button, including an LED status light, and a reset button.
The rear has internal and external ports, console access, and a power connector.
Power connector
POWER
Reset

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Power Button
The main power button applies or removes power from the power supply to the server system. Turning off
system power with this button removes the main power but keeps standby power supplied to the system.
Therefore, you must unplug the system before servicing.
The power button features a backlit green LED that indicates power on.
Reset Button
Press the reset button for a hard reboot. It is located next to the power button.
LED Functions
Two LAN ports are located on the I/O backplane of the motherboard. Each Ethernet LAN port has two LEDs.
The yellow LED indicates activity, while the link LED may be green, amber, or off to indicate the speed of the
connections.
LED
Color
Description
Activity
Yellow (flashing)
Active
Link
Off
No connection
Amber
1 Gbps
Green
100 Mbps

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Air Flow Direction
The following table gives the air flow direction of the internal cooling fan.
Component
Air Flow Direction
Internal Cooling Fan
To the right of the unit
Beeping and Alarms
Beep Code
Description
5 short beeps + 1 long beep every 5 seconds
No memory detected in the system
Continuous beep
System overheat condition

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Hardware Specifications
This chapter describes the specifications and components of your system.
System Measurements
Category
Description
Form factor
Mini-ITX desktop
Width
7.68 inches (19.5 cm)
Height
1.75 inches (4.45 cm)
Depth
7.68 inches (19.5 cm)
Weight
2.5 lbs (1.13 kg)
Power Rating
Below is the maximum power rating for the AC to DC power brick:
Category
Description
Power type
Single-phase
Input voltage
100 - 240V
Output voltage
12 Vdc
Input current
2 Amps maximum
Output current
5 Amps
Input wattage
60W
Input frequency range
50 - 60Hz
Maximum output power
60W

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Power Consumption
This power consumption data is a worst-case scenario and is meant for reference only. The user’s system power
consumption may vary based on the workload and environment.
Device
Max
Pwr(W)
Actual
Pwr(W)
+12V
current (A)
+5V
current (A)
+3.3V
current (A)
+5VSB
current(A)
-12V
Current(A)
Server with Motherboard, Fan and
Storage drive
Total Power
37.1
37.1
Total Current
2.4
1.7
0.1
60W DC Power Adapter
60
Environmental Requirements
Category
Description
Operating temperature
0°C ~ 40°C (32°F ~ 104°F)
Storage temperature
(-20°C) - 60°C (-4°F –140°F)
Relative humidity (operating)
10% - 85% (non-condensing)
Relative humidity (storage)
10% - 95% (non-condensing)
Component Specifications
Category
Description
CPU
Intel Celeron J1900
Memory
8GB
Storage HDD
120GB SATA
Security module
1x TPM 1.2
Network ports
Dual port GbE LAN onboard
External I/O ports
1x console RJ-45 port
Cooling
1x fan with tachometer status monitoring
Equipped Cooling Fan
1 x FAN-0170L4
Estimated System Air Flow Rate at Cooling Fan
Full Speed Condition
3 ~ 4 CFM

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Regulatory Certifications
• USA - UL listed, FCC
• Canada - CUL listed
• Germany - TUV Certified
• CCC Exemption
• Electromagnetic Emissions: FCC Class B, EN 55022 Class B, EN 61000-3-2/3-3, CISPR 22 Class B
•Electromagnetic Immunity: EN 55024/CISPR 24, (EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5,
EN 61000-4-6, EN 61000-4-8, EN 61000-4-11)
• Safety: CSA/EN/IEC/UL 60950-1 Compliant, UL or CSA Listed (USA and Canada), CE Marking (Europe)
• California Best Management Practices Regulations for Perchlorate Materials
• This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells.
Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

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Console and Initial Configuration
Connect Console and Network
1. Do not power on the system yet. First, get the RJ45 to DB9 serial console cable. Note: A DB9 to USB
adapter is not provided.
2. Connect the RJ45 end of the cable to the appliance port labeled CONSOLE and the DB9 end to a laptop.
Additionally, connect a network cable from the INT port on the appliance to a switch port:
3. On the laptop, configure a terminal emulation utility, such as HyperTerminal or PuTTY, to use these set-
tings: 9600 speed, 8 data bits, 1 stop bit, no flow control.
To find your COM port in Windows, go to Start > Search > Device Manger > Ports (COM & LPT)
> USB Serial Port (COM#).
To network

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Power on the PSA300
1. Get the power supply:
2. Connect it to the PSA300 and a power source:
3. The appliance will power-on automatically:
Configure Basic Settings
When you boot an unconfigured PSA300, you need to enter basic network and machine information through
the console to make it accessible to the network. Based on your selection of personality, a different binary
will boot up in the system. After entering these settings, you can continue configuring the PSA300 through
the administrator Web console.
During this basic setup process, you define the “personality” of the PSA300. For example, you can set up the
PSA300 to act as a Pulse Connect Secure or Pulse Policy Secure device. You can switch personalities at any
time by reconfiguring the PSA300.
The installation process may take up to 20 minutes.
Do this to perform basic setup:
1. Enter the number corresponding to the personality for which you want to configure the PSA300.

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PSA300 Hardware Guide
For example, if your screen looks like this:
Please select a factory preset personality:
[1] Pulse Connect Secure (VPN)
[2] Pulse Policy Secure (NAC)
Press 1 to install the Pulse Connect Secure package. Press 2 to install the Pulse Policy Secure package.
2. Enter y to proceed, and then enter y to accept the license terms (or enter r to read the license first).
3. Follow the directions in the console, and enter the machine information for which you are prompted,
including the following:
• IP address of the internal port (you configure the external port through the administrator Web console
after initial configuration)
• Network mask
• Default gateway address
• Primary DNS server address
• Secondary DNS server address (optional)
• Default DNS domain name (for example, acmegizmo.com)
• WINS server name or address (optional)
• Administrator username
• Administrator password
• Common machine name (for example, connect.acmegizmo.com)
• Organization name (for example, Acme Gizmo, Inc .)
• Enter random text (used for authentication certificate)
After you perform the basic setup, you are ready to license the software, verify accessibility, and complete
the configuration process through the PSA300 administrator Web console.

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PSA300 Hardware Guide
Change the Personality
You can change your system's personality at any time.
Changing a personality deletes all configuration files and system and user data. You must perform the basic
setup again to reestablish network connectivity. The installation process may take up to 20 minutes.
Do this to change the personality:
1. Start a console session.
2. Select option 4, System Operations.
3. Select option 5, Factory reset.
4. Enter the number corresponding to the personality for which you want to configure the PSA300.
For example, if your screen looks like this:
Please select a factory-reset personality:
[1] Pulse Connect Secure (VPN)
[2] Pulse Policy Secure (NAC)
Press 1 to install the Pulse Connect Secure package. Press 2 to install the Pulse Policy Secure package.
5. Follow the prompts to complete your configuration.
To change the personality from the administrator Web console:
1. In the admin console, choose Maintenance > System > Change Personality.
2. Click Browse to select the service package to install.
3. Click Change Now.

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PSA300 Hardware Guide
Access the Web Admin Interface
1. Launch a web browser from a laptop that is network connected.
2. Point the browser at the same IP address that was assigned to the internal port followed by /admin (for
example, https://a.b.c.d/admin).
3. When prompted with the security alert to proceed without a signed certificate, click Yes. When the
administrator sign-in page appears, you have successfully connected your device to the network.
4. On the sign-in page, enter the administrator username and password you created earlier. Then click Sign In.
The administrator Web console opens to the Overview page.

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PSA300 Hardware Guide
Licensing the System
After you install the device and perform basic setup, you are ready to license it.
To license your device, follow instructions received in an email from Pulse Secure. For more information, see
https://www.pulsesecure.net/support.
The device uses the common machine and organization names to create a self-signed digital certificate for
use during product evaluation and initial setup.
We strongly recommend that you import a signed digital certificate from a trusted certificate authority (CA)
before you deploy the device for production use.

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Standard Warnings and Compliance
About Standard Warnings
The following statements are industry standard warnings, provided to warn the user of situations that have
the potential for bodily injury. Should you have questions or experience difficulty, contact Pulse Secure's
Technical Support department for assistance. Only certified technicians should attempt to install or configure
components.
Safety Certifications
• USA - UL listed, FCC
• Canada - CUL listed
• Germany - TUV Certified
• Europe/CE Mark
• EN 60950/IEC 60950-Compliant
• CCC Exemption
Electrical Safety
Basic electrical safety precautions should be followed to protect yourself from harm and the system from
damage:
• Be aware of the locations of the power on/off switch on the system, as well as the room’s emergency
power-off switch, disconnection switch, or electrical outlet. If an electrical accident occurs, you can quickly
remove power from the system.
• Do not work alone when working with high voltage components.
• Power should always be disconnected from the system when removing or installing system components.
When disconnecting power, you should first power down the system with the operating system and then
unplug the power cords from all the power supply modules in the system.
• When working around exposed electrical circuits, another person who is familiar with the power-off controls
should be nearby to switch off the power, if necessary.

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• Use only one hand when working with powered-on electrical equipment. This is to avoid making a complete
circuit, which will cause electrical shock. Use extreme caution when using metal tools, which can easily
damage any electrical components they come into contact with.
• Do not use mats designed to decrease electrostatic discharge as protection from electrical shock. Instead,
use rubber mats that have been specifically designed as electrical insulators.
• The power supply power cord must include a grounding plug and must be plugged into grounded electrical
outlets.
• Use a grounded wrist strap designed to prevent static discharge.
General Safety
• Keep the area around the system clean and free of clutter.
• While working on the system, do not wear loose clothing such as neckties and unbuttoned shirt sleeves,
which can come into contact with electrical circuits or be pulled into a fan.
• Remove any jewelry or metal objects from your body, which are excellent metal conductors that can create
short circuits and harm you if they come into contact with areas where power is present.

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Warning!
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents.
警告の定義
この警告サインは危険を意味します。
人身事故につながる可能性がありますので、いずれの機器でも動作させる前に、
電気回路に含まれる危険性に注意して、標準的な事故防止策に精通して下さい。
此警告符号代表危 。
您正处于可能受到 重害的工作环境中。在您使用 始工作之前，必 充分意 到触 的危 ，并熟 掌握防止事故 生的 准工作程序。 根据
每警告 尾的声明号 找到此 的安全性警告 明的翻 文本。
此警告符號代表危險。
您正處於可能身體可能會受損傷的工作環境中。在您使用任何設備之前，請注意觸電的危險，並且要熟悉預防事故發生的標準工作程序。請
依照每一注意事項後的號碼找到相關的翻譯說明內容。