Primex Pump Watch Express Series User manual

PUMP WATCH™EXPRESS
UPGRADE
-
User Instructions
Failure to follow these precautions could result in serious injury or death.
Keep these instructions with warranty after installation. This product must be
installed in accordance with National Electrical Code, ANSI/NFPA 70 so as to
prevent moisture from entering or accumulating within the controller housing.
ELECTRICAL SHOCK HAZARD
A qualified service person must install and service this product
according to applicable codes and electrical schematics.
Disconnect power prior to servicing an equipment with the
Pump Watch™Express.
EXPLOSION OR FIRE HAZARD
Do not use this product with flammable liquids. Do not install in
hazardous locations as defined by National Electrical Code,
ANSI/NFPA 70.
• Do not connect power to this equipment if it has been damaged or has
any missing parts.
• Do not install in areas with: excessive or conductive dust, corrosive or
flammable gas, moisture or rain, excessive heat, regular impact shocks,
or excessive vibration.
PRIMEX®1 Pump Watch™Express Upgrade User Manual
1. Introduction:
Verizon CDMA cellular service is going to end December 31st, 2019. All Pump Watch™ Express units
must be upgraded to 4G LTE units for continued service. It is worth noting that in some areas, Verizon
has already begun the process of removing CDMA transmitters and replacing them with 4G LTE.
2. Ordering Pump Watch Express Upgrade/Replacement Part Numbers:
PART# DESCRIPTION
1062214 PWE, LIGHT, RTU REPLACEMENT UNIT 4G, LTE VZ, PRIX
1062215 PWE, PREMIUM, RTU REPLACEMENT UNIT 4G, LTE VZ, PRIX
1062216 PWE, GATEWAY, RTU REPLACEMENT UNIT 4G, LTE VZ, PRIX

PRIMEX®2 Pump Watch™Express Upgrade User Manual
3. Identifying CDMA units:
Before upgrading a Pump Watch™ Express unit in the eld, please verify that it is a CDMA unit. The
unit ID number can be found on the device itself and on the web portal.
CDMA units have the following ID numbers:
• 65XXX Pump Watch™ Express Light-CDMA
• 66XXX Pump Watch™ Express Gateway-CDMA
• 68XXX Pump Watch™ Express Premium-CDMA
There are other Pump Watch units with 7XXX or 8XXX ID numbers that also need to be upgraded.
From the web portal, you can identify these units by looking up the following:
Click on “setup” and select “Ver&Comm”
If he SIM value starts with A1, then the unit uses the CDMA cell network and must be upgraded.

PRIMEX®3 Pump Watch™Express User Manual
4. Before replacing the CDMA unit in the field:
Please record the following information:
• Account Name
• ID# of the exisiting unit to be upgraded (found on the device or the web portal)
• ID# of the replacement unit
• Planned date of the swap
Send this information to support@amiglobal at least 24 hours prior to the replacement date. Take a
screen shot of all your settings on the web portal or write them down in case they do not carry over
during the upgrade and you need to re-enter them manually.
5. Replacing the unit:
Power down the existing unit and unplug the connectors. Disconnect the external Lithium ion battery
(if present).
Replace the unit and reconnect the connectors. Ensure the plugs are connected into the same
receptacles as the original unit. Failure to do so will result in irreversible damage to the unit.
Note: The new unit does not have a connection for an external battery as the battery is internal and
must be switched ON.
6. Power up the new unit:
Inform AMI that the new unit has been swapped and powered up. [email protected]
When the unit is back online, you will have to re-name it, place it on the map, re-configure the setup
parameters, and custom text. The alarms will be automatically re-assigned to the correct user, but we
recommend that you double check this information. You will need to have Admin Level user credentials
to access and edit some of this information.
Verify that the new unit is working properly by triggering an alarm condition and a power loss.
7. Warranty:
One-Year Limited Warranty. Warranty void if panel is modied.
For complete terms and conditions, please visit www.primexcontrols.com

PN 1062281B Rev 03/19
© 2019 SJE, Inc. All Rights Reserved.
PRIMEX®is a trademark of SJE, Inc.
WATER SYSTEM INTEGRATOR AND CONTROLS PROVIDER
WWW.PRIMEXCONTROLS.COM
844-4PRIMEX (477-4639)