QNAP QMiro-201W User manual

QMiro-201W
User Guide
Document Version: 1
04/02/2021

Contents
1. Preface
About This Guide.......................................................................................................................................... 4
Audience.......................................................................................................................................................4
Document Conventions................................................................................................................................ 4
2. Product Overview
About the QMiro-201W................................................................................................................................. 5
Hardware Specifications............................................................................................................................... 5
Software Features........................................................................................................................................ 6
Wireless Specifications.................................................................................................................................6
Package Contents........................................................................................................................................ 7
Components................................................................................................................................................. 7
Front Panel LED.......................................................................................................................................8
Rear Panel................................................................................................................................................9
Top Panel................................................................................................................................................10
Safety Information.......................................................................................................................................11
3. Installation and Access
Installation...................................................................................................................................................12
Installation Requirements.......................................................................................................................12
Setting Up the Router.............................................................................................................................12
Connecting the Router to the Internet.................................................................................................... 12
Router Access............................................................................................................................................ 13
Accessing the Router Using a Browser..................................................................................................13
Accessing the Router Using Qfinder Pro................................................................................................14
Accessing the Router Using the QuRouter App..................................................................................... 14
4. QuRouter
About QuRouter..........................................................................................................................................15
System Requirements................................................................................................................................ 15
Getting Started............................................................................................................................................15
Configuring QuRouter.................................................................................................................................16
Binding the Router with a QNAP ID............................................................................................................18
Unbinding the Router from a QNAP ID.......................................................................................................18
5. QuRouter Navigation
Taskbar....................................................................................................................................................... 20
Dashboard.................................................................................................................................................. 21
6. System Configuration
System........................................................................................................................................................22
Configuring Router Operation Modes.....................................................................................................22
Configuring Access Point (AP) Mode..................................................................................................... 22
Locating the Router................................................................................................................................ 23
Enabling the Router LED........................................................................................................................23
Managing Logs.......................................................................................................................................24
System Settings......................................................................................................................................24
USB Settings.......................................................................................................................................... 27
Firmware.....................................................................................................................................................29
Checking for Live Updates..................................................................................................................... 29
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Updating the Firmware Manually............................................................................................................29
7. Network Settings
Configuring WAN Port Settings...................................................................................................................31
Configuring LAN Port Settings....................................................................................................................31
Routing Table..............................................................................................................................................32
Static Route................................................................................................................................................ 32
Adding a Static Route.............................................................................................................................32
Configuring a Static Route......................................................................................................................33
Deleting a Static Route...........................................................................................................................33
Wireless...................................................................................................................................................... 34
Configuring Wireless Network Settings.................................................................................................. 34
Configuring the Guest Wireless Network................................................................................................35
Configuring Wi-Fi Protected Setup (WPS)............................................................................................. 36
Clients and Blocked Clients List................................................................................................................. 37
Adding a Device to the Blocked List.......................................................................................................37
Configuring a Device in the Blocked List................................................................................................37
Deleting a Device from the Blocked List.................................................................................................38
Wireless Mesh Network.............................................................................................................................. 38
Adding a Node to the Mesh Network......................................................................................................38
Removing a Node from the Wireless Mesh Network..............................................................................39
SD-WAN..................................................................................................................................................... 39
About QuWAN........................................................................................................................................ 39
Configuring QuWAN Settings................................................................................................................. 39
Accessing QuWAN Orchestrator............................................................................................................ 40
QVPN..........................................................................................................................................................40
QVPN Settings....................................................................................................................................... 40
Adding a VPN Client...............................................................................................................................43
QVPN Connection Logs......................................................................................................................... 43
8. Security
Network Address Translation (NAT)........................................................................................................... 44
Application Layer Gateway (ALG).......................................................................................................... 44
Port Forwarding......................................................................................................................................44
Parental Controls........................................................................................................................................ 45
Adding a Parental Control Role..............................................................................................................45
Configuring a Parental Control Role.......................................................................................................46
Deleting a Parental Control Rule............................................................................................................46
Adding a Device to a Parental Control Role...........................................................................................46
Deleting a Device from a Parental Control Role.....................................................................................47
9. QuRouter App
QuRouter.................................................................................................................................................... 48
System Requirements................................................................................................................................ 48
Configuring the Router Using the QuRouter App....................................................................................... 48
Overview.....................................................................................................................................................50
10. Glossary
myQNAPcloud............................................................................................................................................ 53
QNAP ID..................................................................................................................................................... 53
Qfinder Pro................................................................................................................................................. 53
QuRouter.................................................................................................................................................... 53
QuWAN.......................................................................................................................................................53
QuWAN Orchestrator..................................................................................................................................53
11. Notices
2

Limited Warranty.........................................................................................................................................54
Disclaimer................................................................................................................................................... 54
CE Notice....................................................................................................................................................54
FCC Notice................................................................................................................................................. 55
Radio Equipment Directive (RED) 2014/53/EU Article 10.......................................................................... 55
EU RoHS Statement...................................................................................................................................56
ISED Compliance Statement...................................................................................................................... 56
Radiation Exposure Statement................................................................................................................... 56
EU Directive 2002/96/EC Waste Electronic and Electrical Equipment (WEEE)......................................... 56
QMiro-201W User Guide
3

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and network administrators. This guide assumes that the user has
a basic understanding of network, storage, and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QMiro-201W User Guide
Preface 4

2. Product Overview
About the QMiro-201W
The QMiro-201W is QNAP's first tri-band wireless mesh network (WMN) router equipped with QuWAN to
support SD-WAN deployment. The router features four internal antennas and supports one 2.4 MHz and two
5 MHz network bands. You can configure and manage multiple QMiro-201W devices using the QuRouter
web interface or mobile app.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Component QMiro-201W
Processor
CPU Qualcomm® IPQ4019 SoC
Frequency 4-core 716.8 MHz
Architecture ARM Cortex-A7
Memory 512 MB DDR3L
Flash memory 4 GB eMMC
Network
Gigabit Ethernet ports 1 x 10 GbE RJ45
Antenna 4 internal antennas
Total power consumption 24W
External I/O Ports & Expansion Slots
USB ports 1 x USB 3.2 Gen 1 Type-A port
Interface
Buttons • Reset
• Wi-Fi Protected Setup (WPS)
Dimensions
Dimensions (H x W x D) 68 × 100 × 175.5 mm
(2.67 x 3.93 x 6.90 in)
Net weight 0.44 kg (0.97 lbs)
Other
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity Non-condensing relative humidity: 5% to 95%
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Product Overview 5

Software Features
Feature Description
System status and management • Device connection status
• Device health status
• WAN status
• Wireless status
• Firmware schedule management
Wired network management • WAN/LAN port configuration
• Network port connection status
• IPv4 address routing management
Security Network Address Management (NAT) and port forwarding
VPN • Remote access support using L2TP, OpenVPN, and QBelt (QNAP
proprietary VPN) protocols
• Client IP pool management
• VPN client management
• Connection logs
• Maximum VPN tunnels: 30
Access control • Parental control
• Domain Name Filtering (DNS) and content filtering
System settings • Backup and restore
• Restart, reset
• Manage audio alerts
• Local account and QNAP ID management
• USB settings: USB device user management, USB usage
overview, FTP server management
QuWAN Configure organization, region, site, device name, and device role
Wireless Specifications
Specification Description
Standards • IEEE 802.11ac/n/a 5 GHz
• IEEE 802.11ac/n/b/a 2.4 GHz
Operating frequencies • 2.4 GHz
• 5 GHz-1
• 5 GHz-2
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Product Overview 6

Specification Description
Speeds AC2200
• 5 GHz (1734 Mbps): 2 x 2 (80 MHz)
• 2.4 GHz (400 Mbps): 2 x 2 (40 MHz)
Modes • Router mode
• Access point (AP) mode
Guest wireless network • 1 x 5 GHz
• 1 x 2.4 GHz
Encryption • WPA2-PSK
• WPA-PSK + WPA2-PSK
• WPA-Enterprise
• WPA2-Enterprise
Wireless network management • Supports MU-MIMO technology
• Supports band steering for tri-band (2.4 GHz and 5 GHz band)
access points
• Transmission power (high, middle, and low)
• 20/40/80 MHz bandwidth
• Auto and custom DFS (Dynamic Frequency Selection) channels
• RTS/CTS (Request to Send/Clear to Send) functions
• Smart connect
• Wireless scheduler
• Wi-Fi Protected Setup (WPS)
Package Contents
Item Quantity
QMiro-201W router 1
AC power adapter 1
Ethernet cable 1
Components
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Product Overview 7

Front Panel LED
This LED indicates the system status and related information when the device is powered on. The following
LED information applies only when the device is powered on and is connected to a network.
LED Status Description
Pre-configuration
System Status Green • The device is being initialized.
• An error has occurred.
Flashes green every 0.1 seconds The device is being located using the QuRouter
application.
Flashes blue every 2 seconds The device is ready to be configured.
Post-configuration
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Product Overview 8

LED Status Description
• System
Status
• Wireless
Off The device is powered off.
Red • The device is not connected to a network.
• The node is out of range.
Blue The device is ready.
Green • The device is booting.
• The firmware is being updated.
Important
When updating the firmware, do not
remove the power cord or USB
cable, and do not force-exit the
application.
• The device is being reset.
• An error has occurred.
Flashes blue every 0.5 seconds • The router is being located in the QuRouter
web interface.
• The WPS button has been pressed.
• A node is being added to the primary device
in a mesh network.
Flashes orange every 0.5 seconds The node in the mesh network has weak signal.
Rear Panel
No. Component
1 Power input
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Product Overview 9

No. Component
2 Reset button
For details, see Reset Button.
3 WAN port
4 LAN port
5 USB 3.2 Gen 1 Type-A port
Reset Button
QNAP routers can be reset to factory defaults using the reset button located on the rear side of the device.
For details on the component placement, see the rear side of the device (see Rear Panel).
Operation User Action Result
Reset Press and hold the button for 3
seconds.
The router resets and all default settings are restored.
This will clear any statically assigned IP address
information, WAN and LAN configurations, and security
settings.
The router is unbound from the QNAP ID.
Top Panel
No. Component
1 WPS button
For details, see WPS Button.
WPS Button
Wi-Fi Protected Setup (WPS) is a protocol that enables a simple wireless network setup. It allows users to
set up a wireless network without the need to configure any network names, passwords, and other
cryptographic information.
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Product Overview 10

You can configure WPS by pressing the WPS button on the top of the device (see Top Panel). Alternatively,
you can configure WPS through QuRouter; for details, see Configuring Wi-Fi Protected Setup (WPS).
Operation User Action Result
Enable WPS 1. Press the WPS button located on the
router.
2. Enable WPS on the client device.
Tip
The WPS feature might be
labelled differently, depending on
the product.
The function is typically located in
the Wi-Fi settings page.
The WPS protocol is enabled and the client
device joins the network.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
QMiro-201W User Guide
Product Overview 11

3. Installation and Access
This chapter provides specific hardware installation and router access steps.
Installation
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 10% to 90%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals Network cable
Tools Anti-static wrist strap
Setting Up the Router
1. Place your router in an environment that meets the requirements.
For details, see Installation Requirements.
2. Power on the router.
3. Check if the LED status is green.
For details, see Front Panel LED.
4. Connect the router to the network and the computer.
For details, see Connecting the Router to the Internet.
5. Configure the router settings.
For details, see Configuring QuRouter.
6. Log in with your QNAP ID or local account credentials.
For details, see Binding the Router with a QNAP ID.
Connecting the Router to the Internet
1. Connect the power cord to the electrical outlet.
The router powers on and the front panel LED turns green.
2. Connect the router to the Internet.
a. Connect an Ethernet cable to the WAN port of the router.
b. Connect the other end of the Ethernet cable to the ISP gateway.
c. Connect an Ethernet cable to the LAN port of the router.
d. Connect the other end of the Ethernet cable to the Ethernet port of the computer.
3. Verify that the router is recognized by the computer.
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Installation and Access 12

a. Open Qfinder Pro on the host computer.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
b. Locate the router on the list.
Note
Verify the router name by checking the MAC address or the SSID listed on the rear side of the
router.
4. Open a web browser on your computer.
5. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
6. Follow the installation guide to configure the initial settings of the router.
Router Access
Method Description Requirements
Web browser You can access the router using any
computer on the same network if you
have the following information:
• Router IP address
• Login credentials of a valid user
account
For details, see Accessing the Router
Using a Browser.
• Computer that is connected to the
same network as the router
• Web browser
Qfinder Pro Qfinder Pro is a desktop utility that
enables you to locate and access QNAP
devices on a specific network. The utility
supports Windows, macOS, Linux, and
Chrome OS.
To download Qfinder Pro, go to https://
www.qnap.com/utilities.
For details, see Accessing the Router
Using Qfinder Pro.
• Computer that is connected to the
same network as the router
• Web browser
• Qfinder Pro
Accessing the Router Using a Browser
You can access the router using any computer on the network if you know its IP address and the login
credentials of a valid user account.
Note
If you do not know the IP address of the router, you can locate it using Qfinder Pro.
1. Verify that your computer is connected to the same network as the router.
2. Open a web browser on your computer.
3. Enter the IP address of the router in the address bar.
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Installation and Access 13

4. Specify the default username and password.
Default Username Default Password
admin The MAC address of the router image omitting any punctuation and
capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01,
the default password is 000A0B0C0001.
5. Click Login.
The QuRouter dashboard page appears.
Accessing the Router Using Qfinder Pro
Qfinder Pro is a desktop utility that enables you locate and access QNAP devices on a specific network. The
utility supports Windows, macOS, Linux, and Chrome OS.
1. Install Qfinder Pro on a computer that is connected to the same network as the router.
To download Qfinder Pro, go to https://www.qnap.com/en/utilities.
2. Open Qfinder Pro.
Qfinder Pro automatically searches for all QNAP devices on the network.
3. Locate the router in the list and then double-click the name or IP address.
The default web browser page opens.
4. Specify the default username and password.
Default Username Default Password
admin The MAC address of the router image omitting any punctuation and
capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01,
the default password is 000A0B0C0001.
5. Click Login.
QuRouter dashboard page appears.
Accessing the Router Using the QuRouter App
1. Open QuRouter on your Android or iOS device.
2. Tap Existing Device Login.
3. Select the region.
The QNAP ID login page appears.
4. Specify your QNAP ID and password.
5. Tap Sign In.
The Overview page appears.
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Installation and Access 14

4. QuRouter
About QuRouter
QuRouter is a centralized management interface that comes with your QNAP router, accessible by visiting
the router's IP address in a web browser. With its intuitive interface, QuRouter makes it easy to set up,
secure, and configure the features of your router.
System Requirements
Category Details
Hardware A QNAP router
Software • Web browser:
• Microsoft Edge 42 or later
• Mozilla Firefox 60.0 or later
• Apple Safari 11.1 or later
• Google Chrome 70.0 or later
• Qfinder Pro 6.9.2 or later
Getting Started
1. Open a web browser on your computer.
2. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
3. Log in with your QNAP ID or local account credentials.
For details, see Binding the Router with a QNAP ID.
4. Configure network settings.
For details, see the following topics:
•Configuring WAN Settings
•Configuring LAN Settings
5. Configure wireless settings.
For details, see the following topics:
•Configuring Wireless Network Settings
•Configuring the Guest Wireless Network
•Configuring Wi-Fi Protected Setup (WPS)
6. Configure system settings.
For details, see the following topics:
•Editing the Device Name
•Configuring Access Control Settings
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QuRouter 15

•Restart, Reset, Backup, and Restore
•Configuring Audio Alert Settings
7. Configure QVPN settings.
For details, see the following topics:
•Adding a VPN Client
•Enabling QBelt VPN Server
•Enabling L2TP VPN Server
•Enabling OpenVPN VPN Server
Configuring QuRouter
This sections explains how to configure the router using the web management interface during the initial
setup process.
1. Open a web browser.
2. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
3. Alternatively, use Qfinder Pro to locate the router on the list.
4. Double-click on the name or IP address.
The web browser opens the QuRouter web page.
5. Click Start.
The Set Up and Access QuWAN page appears.
6. Click OK.
The WAN Settings page appears.
7. Select one of the following WAN interface settings.
Setting Description
DHCP Obtain IP address settings automatically via DHCP
Static IP Manually assign a static IP address. You must specify the following information:
• Fixed IP address
• Subnet mask
• DNS server
PPPoE Select this option to specify a username and password for Point-to-Point Protocol
over Ethernet (PPPoE).
8. Click Apply.
9. Specify the current location of the device.
a. Click the drop-down list to select the country or region.
Note
QMiro-201W User Guide
QuRouter 16

If the selected location does not match with the IP geolocation of the device a confirmation
message appears prompting you to use the router in basic wireless mode.
The basic wireless mode has the following limitations:
• The only channels available are from 1 to 11 in th 2.4 GHz band
• 5 GHz bands are unavailable
• 2.4 GHz band operates on low output power
b. Click Apply.
QuRouter verifies the location of the device.
10. Select the Wi-Fi point of the router.
Note
The WiFi point is the physical location of the installed router.
11. Click Apply.
12. Specify a new SSID and password for the router.
Note
You can find the default SSID and password on the rear side of the router.
13. Click Apply.
14. Add another router to the mesh network.
a. Select a router from the list.
b. Click Apply.
c. Select the Wi-Fi point.
d. Click Apply.
15. Update the firmware to the latest version.
For details, see the Firmware section.
16. Click Apply.
17. Specify the default username and password.
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QuRouter 17

Default Username Default Password
admin The MAC address of the router image omitting any punctuation and
capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01,
the default password is 000A0B0C0001.
The MAC address can be found on the asset tag on
the rear side of the device.
18. Click Login.
The Local Account window appears.
19. Optional: You can log in to QuRouter using your QNAP ID and password.
For details, see Binding the Router with a QNAP ID.
20. Reenter or modify the local account username and password.
21. Click OK.
A confirmation message appears.
QuRouter saves the settings.
Binding the Router with a QNAP ID
1. Open QuRouter.
2. Log in with your QNAP ID and password.
Note
To create a new QNAP account, click Create Account.
3. Click Login.
The Local Account window appears.
4. Enter the local account credentials in order to complete the 2-step verification process.
5. Click OK.
The QuRouter dashboard opens and the Edit Device Name window appears.
6. Specify a device name containing between 3 to 15 alphanumeric characters.
7. Click OK.
The router is bound to the QNAP ID.
Unbinding the Router from a QNAP ID
1. Log in to QuRouter.
2. Go to System > Access Control > Administrator .
3.
Below Unbind QNAP ID, click .
A confirmation message appears.
4. Click OK.
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QuRouter 18

Note
The router is unbound from the QNAP ID and you are logged out of QuRouter.
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