QNAP QMiroPlus-201W User manual

QMiroPlus-201W
User Guide
Document Version: 1
27/04/2021

Contents
1. Preface
About This Guide.......................................................................................................................................... 4
Audience.......................................................................................................................................................4
Document Conventions................................................................................................................................ 4
2. Product Overview
About the QMiroPlus-201W.......................................................................................................................... 5
Hardware Specifications............................................................................................................................... 5
Software Features........................................................................................................................................ 6
Wireless Specifications.................................................................................................................................7
Package Contents........................................................................................................................................ 8
Components................................................................................................................................................. 8
Front Panel...............................................................................................................................................8
Rear Panel..............................................................................................................................................11
Safety Information.......................................................................................................................................12
3. Installation and Access
Installation...................................................................................................................................................14
Installation Requirements.......................................................................................................................14
Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays................................................. 14
Connecting the Router to the Internet.................................................................................................... 17
Setting Up the Router.............................................................................................................................19
Router Access............................................................................................................................................ 20
Accessing the Router Using a Browser..................................................................................................20
Accessing the Router Using Qfinder Pro................................................................................................21
Accessing the Router Using the QuRouter App..................................................................................... 22
4. QuRouter
About QuRouter..........................................................................................................................................23
System Requirements................................................................................................................................ 23
Getting Started............................................................................................................................................23
Configuring QuRouter.................................................................................................................................24
Binding the Router with a QNAP ID........................................................................................................26
Unbinding the Router from a QNAP ID...................................................................................................27
5. QuRouter Navigation
Taskbar....................................................................................................................................................... 28
Dashboard.................................................................................................................................................. 29
6. System Configuration
System........................................................................................................................................................30
Configuring Router Operation Modes.....................................................................................................30
Configuring Access Point (AP) Mode..................................................................................................... 30
Locating the Router................................................................................................................................ 31
Enabling the Router LED........................................................................................................................31
Managing Logs.......................................................................................................................................32
System Settings......................................................................................................................................32
USB Settings.......................................................................................................................................... 35
Firmware.....................................................................................................................................................36
Checking for Live Updates..................................................................................................................... 37
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Updating the Firmware Manually............................................................................................................37
7. Network Settings
Configuring WAN Port Settings...................................................................................................................38
Configuring LAN Port Settings....................................................................................................................38
Routing Table..............................................................................................................................................39
Static Route................................................................................................................................................ 39
Adding a Static Route.............................................................................................................................39
Configuring a Static Route......................................................................................................................40
Deleting a Static Route...........................................................................................................................40
Wireless...................................................................................................................................................... 41
Configuring Wireless Network Settings.................................................................................................. 41
Configuring the Guest Wireless Network................................................................................................42
Configuring Wi-Fi Protected Setup (WPS)............................................................................................. 43
Clients and Blocked Clients List................................................................................................................. 44
Adding a Device to the Blocked List.......................................................................................................44
Configuring a Device in the Blocked List................................................................................................44
Deleting a Device from the Blocked List.................................................................................................45
Wireless Mesh Network.............................................................................................................................. 45
Adding a Node to the Mesh Network......................................................................................................45
Removing a Node from the Wireless Mesh Network..............................................................................46
SD-WAN..................................................................................................................................................... 46
About QuWAN........................................................................................................................................ 46
Configuring QuWAN Settings................................................................................................................. 46
Accessing QuWAN Orchestrator............................................................................................................ 47
QVPN..........................................................................................................................................................47
QVPN Settings....................................................................................................................................... 47
Adding a VPN Client...............................................................................................................................50
QVPN Connection Logs......................................................................................................................... 50
8. Security
Network Address Translation (NAT)........................................................................................................... 51
Application Layer Gateway (ALG).......................................................................................................... 51
Port Forwarding......................................................................................................................................51
Parental Controls........................................................................................................................................ 52
Adding a Parental Control Role..............................................................................................................52
Configuring a Parental Control Role.......................................................................................................53
Deleting a Parental Control Rule............................................................................................................53
Adding a Device to a Parental Control Role...........................................................................................53
Deleting a Device from a Parental Control Role.....................................................................................54
9. QuRouter App
QuRouter.................................................................................................................................................... 55
System Requirements................................................................................................................................ 55
Configuring the Router Using the QuRouter App....................................................................................... 55
Overview.....................................................................................................................................................58
10. QTS Management
Configuring the QTS Quick Start Wizard.................................................................................................... 61
Performing QTS Power Actions..................................................................................................................64
Viewing the QTS System Information.........................................................................................................64
11. Troubleshooting
Hot-swapping Failed Drives........................................................................................................................65
Support and Other Resources.................................................................................................................... 65
2

12. Glossary
myQNAPcloud............................................................................................................................................ 66
Qfinder Pro................................................................................................................................................. 66
QNAP ID..................................................................................................................................................... 66
QTS.............................................................................................................................................................66
QuRouter.................................................................................................................................................... 66
QuWAN.......................................................................................................................................................66
QuWAN Orchestrator..................................................................................................................................66
13. Notices
Limited Warranty.........................................................................................................................................67
Disclaimer................................................................................................................................................... 67
CE Notice....................................................................................................................................................67
FCC Notice................................................................................................................................................. 68
Radio Equipment Directive (RED) 2014/53/EU Article 10.......................................................................... 68
EU RoHS Statement...................................................................................................................................69
ISED Compliance Statement...................................................................................................................... 69
Radiation Exposure Statement................................................................................................................... 69
CCC Class B Notice....................................................................................................................................69
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3

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and network administrators. This guide assumes that the user has
a basic understanding of network, storage, and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
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Preface 4

2. Product Overview
This chapter provides basic information about the QNAP device.
About the QMiroPlus-201W
The QMiroPlus-201W is QNAP's first tri-band wireless mesh network (WMN) router with built-in network-
attached storage (NAS) capabilities. The QMiroPlus-201W features four internal antennas, four 1 GbE ports,
and supports SD-WAN deployment. The router is equipped with NAS functions and two SATA drive bays for
various application and expansion options.
You can create and manage wireless mesh networks with multiple QMiro and QMiroPlus routers using the
QuRouter web interface, QTS application, or the QuRouter mobile application.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Component QMiroPlus-201W
Router Storage
Processor
CPU Qualcomm® IPQ4019 SoC Intel® Celeron® J4125
Frequency 4-core 716.8 MHz 4-core 2.0 GHz
Architecture ARM Cortex-A7 x86 64-bit
Memory
Pre-installed
memory
512 MB DDR3 4 GB DDR4
Flash memory 4 MB SPI NOR 4 GB eMMC
Storage
Drive bays 2 x 2.5-inch SATA 3 Gbps
Drive compatibility • 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Hot-swapping Supported
Network
Antennas 4 x internal antennas
Gigabit Ethernet
ports
• 1 x 2.5 GbE RJ45
• 4 x 1 GbE RJ45
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Product Overview 5

Component QMiroPlus-201W
Router Storage
External I/O Ports & Expansion Slots
USB ports 2 x USB 3.2 Gen 1 Type-A ports
Interface
Buttons • Power
• Reset
• Wi-Fi Protected Setup (WPS)
• Storage power button
Dimensions
Dimensions (H x W
x D)
143.5 × 105 × 183.5 mm
(5.64 x 4.13 x 7.22 in)
Net weight 1.44 kg (3.17 lbs)
Others
Fans System: 1 x 60 mm, 12V DC smart fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Maximum power
consumption
60 W
Relative humidity Non-condensing relative humidity: 5% to 95%
Software Features
Feature Description
System status and management • Device connection status
• Device health status
• WAN status
• Wireless status
• Firmware schedule management
Wired network management • WAN/LAN port configuration
• Network port connection status
• IPv4 address routing management
Security Network Address Management (NAT) and port forwarding
VPN • Remote access support using L2TP, OpenVPN, and QBelt (QNAP
proprietary VPN) protocols
• Client IP pool management
• VPN client management
• Connection logs
• Maximum VPN tunnels: 30
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Product Overview 6

Feature Description
Access control • Parental control
• Domain Name Filtering (DNS) and content filtering
System settings • Backup and restore
• Restart, reset
• Manage audio alerts
• Local account and QNAP ID management
• USB settings: USB device user management, USB usage
overview, FTP server management
QuWAN Configure organization, region, site, device name, and device role
Wireless Specifications
Specification Description
Standards • IEEE 802.11b/g/n/ac 2.4 GHz
• IEEE 802.11a/n/ac 5 GHz
Operating frequencies • 2.4 GHz
• 5 GHz-1
• 5 GHz-2
Speeds AC2200
• 5 GHz-1 (867 Mbps): 2 x 2 dual band (20/40/80 MHz)
• 5 GHz-2 (867 Mbps): 2 x 2 single band (20/40/80 MHz)
• 2.4 GHz (400 Mbps): 2 x 2 dual band (20/40 MHz)
Modes • Router mode
• Access point (AP) mode
Guest wireless network 1 x 2.4 GHz
Encryption • WPA2-PSK
• WPA-PSK + WPA2-PSK
• WPA-Enterprise
• WPA2-Enterprise
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Product Overview 7

Specification Description
Wireless network management • Supports MU-MIMO technology
• Supports band steering for tri-band (2.4 GHz and 5 GHz band)
access points
• Transmission power (high, middle, and low)
• 20/40/80 MHz bandwidth
• Auto and custom DFS (Dynamic Frequency Selection) channels
• RTS/CTS (Request to Send/Clear to Send) functions
• Smart connect
• Wireless scheduler
• Wi-Fi Protected Setup (WPS)
Bluetooth
Bluetooth version Bluetooth® 5.0
Bluetooth antenna gain 3.42dBi
Package Contents
Item Quantity
QMiroPlus-201W router 1
AC power adapter 1
Ethernet cable 1
Components
Front Panel
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Product Overview 8

No. Component
1 Case cover
2 Drive LEDs
For details, see LEDs
3 WPS button
For details, see WPS Button.
4 Status LED
For details, see LEDs
Front Panel without Case Cover
No. Component
1 Drive bay 1
2 Drive bay 2
LEDs
LEDs indicates the overall status of the router, the drives, the storage, and the network ports.
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Product Overview 9

LED Status Description
System Status Green Router initialization is complete, and the storage
status is one of the following:
• Being initialized
• Powered off
• Starting up
Flashes green every 2 seconds Router is starting up, and the storage status is
one of the following:
• Being initialized
• Powered off
• Starting up
Flashes blue every 2 seconds Router initialization is complete and the storage
is ready for initialization.
Blue Both router and storage initializations are
complete.
Off The router is powered off.
Red The router is not connected to a network.
Wireless Flashes orange every 0.5 seconds A node in the mesh network has a weak signal.
Red A node in the mesh network is out of range.
Flashes blue every 0.5 seconds A node is being added to the mesh network.
2.5 Gigabit
Ethernet speed
Green The network connection is operating at 2.5 Gbps.
Orange The network connection is operating at 1 Gbps.
Off • The network connection is operating at 100
Mbps.
• The network connection is operating at 10
Mbps.
2.5 Gigabit
Ethernet activity
Orange A network connection has been established.
Flashes orange The router is being accessed from the network.
Off There is no network connection.
Drive Flashes red A read/write error is occurring while data is being
accessed.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
Off No drive is detected.
WPS Button
Wi-Fi Protected Setup (WPS) is a protocol that enables a simple wireless network setup. It allows users to
set up a wireless network without the need to configure any network names, passwords, or other
cryptographic information.
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Product Overview 10

You can configure WPS by pressing the WPS button located on the front panel of the device (see Front
Panel). Alternatively, you can configure WPS through QuRouter; for details, see Configuring Wi-Fi Protected
Setup (WPS).
Operation User Action Result
Enable WPS 1. Press the WPS button located on the
router for 3 seconds.
2. Enable WPS on the client device.
Tip
The WPS feature might be
labelled differently, depending on
the product.
The function is typically located in
the Wi-Fi settings page.
The WPS protocol is enabled and the client
device joins the network.
Rear Panel
No. Component
1 Storage power button
2 USB 3.2 Gen 1 Type-A ports
3 2.5 Gigabit Ethernet activity LED
4 2.5 Gigabit Ethernet port
5 2.5 Gigabit Ethernet speed LED
6 Power input
7 Reset button
8 WAN port
9 LAN ports
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Product Overview 11

Storage Power Button
Operation User Action Result
Power on Press the button once. The storage function is turned on.
Power off Press and hold the button for 1.5
seconds.
The storage function is turned off.
Reset Button
QNAP routers can be reset to factory defaults using the reset button located on the rear side of the device.
For details on the component placement, see the rear side of the device (Rear Panel).
Operation User Action Result
Reset Press and hold the button for 10
seconds.
The router resets and all default settings are restored.
This will clear any statically assigned IP address
information, WAN and LAN configurations, and security
settings.
The router is unbound from the QNAP ID.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
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Product Overview 12

Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
QMiroPlus-201W User Guide
Product Overview 13

3. Installation and Access
This chapter provides specific hardware installation and router access steps.
Installation
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals Network cable
Tools Anti-static wrist strap
Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Remove the case cover.
a. Locate the handle beneath the case cover.
b. Pull the case cover handle forward.
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Installation and Access 14

3. Remove the drive tray.
a. Slide the lock down to release the tray.
b. Pull the tray out.
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Installation and Access 15

4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
5. Load the tray into the bay.
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Installation and Access 16

a. Insert the tray into the bay.
6. Attach the case cover.
a. Align the case cover notch with the grooves on the router.
b. Push the case cover back into position.
7. Power on the device.
Connecting the Router to the Internet
1. Connect the router to the power source.
a. Connect the power cord to the router.
b. Connect the power adapter to the electrical outlet.
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Installation and Access 17

The router powers on and the front panel LED flashes green.
2. Connect the router to the internet.
a. Connect an Ethernet cable to the WAN port of the router.
b. Connect the other end of the Ethernet cable to the ISP gateway or the modem.
3. Connect the router to the computer.
a. Connect an Ethernet cable to a LAN port of the router.
b. Connect the other end of the Ethernet cable to the Ethernet port of the computer.
4. Verify that the router is recognized by the computer.
a. Open Qfinder Pro on the host computer.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
b. Locate the router in the list and double-click the name or IP address.
Note
Verify the router name by checking the MAC address or the SSID listed on the rear side of the
router.
5. Open a web browser on your computer.
6. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
7. Follow the installation guide to configure the initial settings of the router.
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Installation and Access 18

Setting Up the Router
1. Place your router in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays
3. Power on the router.
4. Check if the LED status is green.
For details, see LEDs.
5. Connect the router to the network and the computer.
For details, see Connecting the Router to the Internet.
6. Configure the router settings.
For details, see the following topics:
•Configuring the QTS Quick Start Wizard
•Configuring QuRouter
7. Log in with your QNAP ID or local account credentials.
For details, see Binding the Router with a QNAP ID.
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Installation and Access 19