QNAP QHora-301W User manual

QHora-301W
User Guide
Document Version: 2
15/09/2021

Contents
1. Preface
About This Guide........................................................................................................................................................4
Audience..................................................................................................................................................................... 4
Document Conventions.............................................................................................................................................4
2. Product Overview
About the QHora-301W.............................................................................................................................................5
Hardware Specications............................................................................................................................................5
Software Specications............................................................................................................................................. 6
Wireless Specications.............................................................................................................................................. 7
Package Contents...................................................................................................................................................... 8
Components............................................................................................................................................................... 8
Front Panel.............................................................................................................................................................9
Rear Panel............................................................................................................................................................ 10
Safety Information...................................................................................................................................................11
3. Installation and Access
Installation Requirements...................................................................................................................................... 12
Setting Up the Router..............................................................................................................................................12
Connecting the Router to the Internet................................................................................................................. 12
Router Access........................................................................................................................................................... 14
Accessing the Router Using a Browser.............................................................................................................14
Accessing the Router Using Qnder Pro..........................................................................................................15
4. QuRouter
About QuRouter.......................................................................................................................................................16
System Requirements............................................................................................................................................. 16
Getting Started.........................................................................................................................................................16
Conguring QuRouter.............................................................................................................................................17
Enabling the Full Wireless Functionality in QuRouter.................................................................................... 19
Binding the Router with a QNAP ID..................................................................................................................19
Unbinding the Router from a QNAP ID............................................................................................................ 20
5. QuRouter Navigation
Taskbar......................................................................................................................................................................21
Dashboard................................................................................................................................................................ 22
6. System Conguration
System.......................................................................................................................................................................24
Conguring Router Operation Modes..............................................................................................................24
Conguring Access Point (AP) Mode.................................................................................................................24
Managing Event Logs......................................................................................................................................... 25
System Settings...................................................................................................................................................25
USB Settings........................................................................................................................................................ 28
Firmware...................................................................................................................................................................29
Checking for Live Updates................................................................................................................................. 30
Updating the Firmware Manually..................................................................................................................... 30
7. Network Settings
Network.................................................................................................................................................................... 31
QHora-301W User Guide
1

Changing WAN Port Congurations................................................................................................................. 31
Conguring Wide Area Network (WAN) Interface Settings............................................................................31
Conguring Local Area Network (LAN) Access and Trunk Modes.................................................................33
VLAN..................................................................................................................................................................... 34
Static Route..........................................................................................................................................................36
Wireless/Virtual Access Points................................................................................................................................39
Virtual Access Points...........................................................................................................................................39
Conguring the Guest Wireless Network.........................................................................................................41
Wi-Fi Protected Setup (WPS).............................................................................................................................. 42
Clients........................................................................................................................................................................43
Adding a Device to the Blocked List..................................................................................................................43
Conguring a Device in the Blocked List..........................................................................................................44
Deleting a Device from the Blocked List...........................................................................................................44
SD-WAN..................................................................................................................................................................... 44
About QuWAN......................................................................................................................................................45
Conguring QuWAN Settings............................................................................................................................ 45
Accessing QuWAN Orchestrator........................................................................................................................46
QVPN......................................................................................................................................................................... 46
QVPN Server Settings......................................................................................................................................... 46
QVPN Client Settings.......................................................................................................................................... 50
Managing QVPN Logs.........................................................................................................................................51
Service Port Management...................................................................................................................................... 51
Adding a Custom Service Port........................................................................................................................... 51
Deleting a Custom Service Port.........................................................................................................................52
DDNS Settings.......................................................................................................................................................... 52
Conguring DDNS (My DDNS) Settings............................................................................................................53
Modifying the DDNS Domain Name.................................................................................................................53
8. Security Settings
Firewall...................................................................................................................................................................... 54
Adding a Firewall Rule........................................................................................................................................ 54
Conguring a Firewall Rule................................................................................................................................55
Deleting a Firewall Rule......................................................................................................................................56
Network Address Translation (NAT).......................................................................................................................56
Application Layer Gateway (ALG)...................................................................................................................... 56
Port Forwarding.................................................................................................................................................. 56
Demilitarized Zone (DMZ).................................................................................................................................. 57
Discovery Settings................................................................................................................................................... 58
Conguring Universal Plug and Play (UPnP)................................................................................................... 58
Parental Controls..................................................................................................................................................... 59
Adding a Parental Control Role......................................................................................................................... 59
Conguring a Parental Control Role.................................................................................................................60
Deleting a Parental Control Role.......................................................................................................................60
Adding a Device to a Parental Control Role..................................................................................................... 60
Deleting a Device from a Parental Control Role..............................................................................................60
Quality of Service (QoS)...........................................................................................................................................61
Conguring QoS Settings on QuWAN Orchestrator....................................................................................... 61
9. Support and Other Resources
Support and Other Resources................................................................................................................................63
10. Glossary
myQNAPcloud.......................................................................................................................................................... 64
QNAP ID.................................................................................................................................................................... 64
Qnder Pro............................................................................................................................................................... 64
QuRouter.................................................................................................................................................................. 64
2

QuWAN......................................................................................................................................................................64
QuWAN Orchestrator.............................................................................................................................................. 64
11. Notices
Limited Warranty..................................................................................................................................................... 65
Disclaimer................................................................................................................................................................. 65
CE Notice...................................................................................................................................................................65
FCC Notice.................................................................................................................................................................66
Radio Equipment Directive (RED) 2014/53/EU Article 10.....................................................................................66
EU RoHS statement..................................................................................................................................................67
ISED Compliance Statement...................................................................................................................................67
Radiation Exposure Statement...............................................................................................................................67
UKCA Notice..............................................................................................................................................................67
QHora-301W User Guide
3

1. Preface
About This Guide
This guide provides information on the QNAP QHora-301W router and step-by-step instructions on installing
the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and network administrators. This guide assumes that the user has
a basic understanding of network, storage, and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QHora-301W User Guide
Preface 4

2. Product Overview
This chapter provides basic information about the QNAP device.
About the QHora-301W
The QHora-301W is QNAP's rst 802.11ax-enabled router that comes with dual 10 GbE ports. The router
features built-in SD-WAN technology to support VPN deployment. The QHora-301W features eight internal
5dBi antennas, four 1 GbE ports, and supports wireless transfer speeds up to 3600 Mbps. You can deploy the
router as a hub or edge using QuWAN, QNAP's software dened-WAN (SD-WAN) technology.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Component QHora-301W
Processor
CPU Qualcomm® IPQ8074A Hawkeye 2
Frequency 4-core 2.2 GHz
Architecture ARM Cortex-A53
Memory 1 GB RAM
Flash memory 4 GB eMMC
Network
Gigabit Ethernet ports • 2 x 10 GbE RJ45
• 4 x 1 GbE RJ45
Antenna 8 x 5dBi internal antennas
Total power consumption 24W
External I/O Ports & Expansion Slots
USB ports 2 x USB 3.2 Gen 1 Type-A
Interface
Buttons • Reset
• WPS
Switches Power
Dimensions
Dimensions (H x W x D) 250 × 180 × 48 mm
(9.84 x 7.08 x 1.88 in)
QHora-301W User Guide
Product Overview 5

Component QHora-301W
Net weight 1.9 kg (4.18 lbs)
Other
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity Non-condensing relative humidity: 5% to 95%
Mount support 75 x 75 mm VESA mount
(2.95 x 2.95 in)
Software Specications
Specication Description
System Status and Management • Device connection status
• Device health status
• WAN status
• Wireless status
• Firmware schedule management
Wired Network Management • Recommended WAN port congurations and usage scenarios:
• 1GbE-1 port
• 10GbE-1 port
• 1GbE-1 and 1GbE-2 ports
• WAN/LAN port conguration
• Network port connection status
• IEEE 802.3Q virtual LAN (VLAN)
• IPv4 address routing management
Security • Protocol-based rewall (TCP, UDP, ICMP, TCP+UDP)
• IP address-based rewall rule conguration
• Network Address Management (NAT) and port forwarding
VPN • Remote access support using L2TP, OpenVPN, and QBelt (QNAP
proprietary VPN) protocols
• Client IP pool management
• VPN client management
• Connection logs
• Maximum VPN tunnels: 30
Access Control • Parental control
• Domain Name Filtering (DNS) and content ltering
QHora-301W User Guide
Product Overview 6

Specication Description
System Settings • Backup and restore
• Restart, reset
• Manage audio alerts
• Local account and QNAP ID management
• USB settings: USB device user management, USB usage overview,
FTP server management
QuWAN Congure organization, region, site, device name, and device role
Wireless Specications
Specication Description
Standards • IEEE 802.11ax/ac/n/a 5 GHz
• IEEE 802.11n/b/g 2.4 GHz
Operating Frequency 2.4 GHz, 5 GHz
Speeds AX3600
• 5 GHz (2475 Mbps): 4 x 4 (80 MHz), 2 x 2 (160 MHz)
• 2 GHz (1182 Mbps): 4 x 4 (40 MHz)
Modes • Router mode
• Access point (AP) mode
Guest Wireless Network • 1 x 5 GHz
• 1 x 2.4 GHz
Encryption • WPA (Wireless Protected Access)
• WPA2-PSK
• WPA-PSK + WPA2-PSK
• WPA-Enterprise
• WPA2-Enterprise
QHora-301W User Guide
Product Overview 7

Specication Description
Wireless Network Management • Supports IEEE 802.11ax
• Supports MU-MIMO technology
• Supports band steering for dual-band (2.4 GHz and 5 GHz band)
access points
• Transmission power (high, middle, and low)
• 20/40/80/160 MHz bandwidth
• Auto and custom DFS (Dynamic Frequency Selection) channels
• RTS/CTS (Request to Send/Clear to Send) functions
• IEEE 802.3Q virtual LAN (VLAN) (Support for wired and wireless
interface)
• Smart connect
• Supports IEEE 802.11r fast roaming
• Wireless scheduler
• Wireless Protected Setup (WPS)
Package Contents
Item Quantity
QHora-301W router 1
AC power adapter 1
Ethernet cable 1
Components
QHora-301W User Guide
Product Overview 8

Front Panel
No. Component No. Component
1 Power LED 4 Gigabit Ethernet activity LEDs
2 10 Gigabit Ethernet Activity LEDs 5 Router status
3 Wireless LED - -
LEDs
LEDs indicate the system status and related information when the device is powered on. The following
LED information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Components.
LED Status Description
Power Green The device is powered on.
System Status Flashes green every 0.5 seconds • The rmware is being
updated.
• The device is restarting.
• The device is being initialized.
• The device is locating another
device.
Green The device is ready.
Red A system error occurred while
powering on the device.
QHora-301W User Guide
Product Overview 9

LED Status Description
Gigabit Ethernet activity Green A network connection has been
established.
Orange WAN connection has been
established.
10 Gigabit Ethernet (RJ45) activity Green A network connection has been
established.
Orange WAN connection has been
established.
Wireless Green Wireless connection has been
established.
Orange Press the WPS button for 3
seconds.
Rear Panel
No. Component No. Component
1 Power input 5 Gigabit Ethernet ports (RJ45)
2 WPS button 6 Reset button
3 USB 3.2 Gen 1 Type-A ports 7 Power switch
4 10 Gigabit Ethernet ports (RJ45) - -
Power Switch
Operation User Action Result
Power on Move the power switch to the on
position
The device powers on.
Power o Move the power switch to the o
position
The device powers o.
QHora-301W User Guide
Product Overview 10

Reset Button
QNAP routers can be reset to factory defaults using the reset button located on the rear side of the device.
For details on the component placement, see the rear side of the device (see Rear Panel).
Operation User Action Result
Reset Press and hold the button for 10
seconds
The router resets and all default settings are restored.
This will clear any statically assigned IP address
information, WAN and LAN congurations, and security
settings.
The router is unbound from the QNAP ID.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
QHora-301W User Guide
Product Overview 11

3. Installation and Access
This chapter provides specic hardware installation and router access steps.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals Network cable
Tools Anti-static wrist strap
Setting Up the Router
1. Place your router in an environment that meets the requirements.
For details, see Installation Requirements.
2. Power on the router.
For details, see Rear Panel.
3. Check if the power LED and system status LED are green.
For details, see LEDs.
4. Connect the router to the network and the computer.
For details, see Connecting the Router to the Internet.
5. Check if the WAN interface LED is orange and LAN interface LED is green.
For details, see LEDs.
6. Log on to QuRouter with the local account credentials or QNAP ID.
For details, see Binding the Router with a QNAP ID.
Connecting the Router to the Internet
1. Connect the power cord to the electrical outlet.
2. Power on the router.
3. Connect the router to the Internet.
a. Connect the router to WAN interface.
b. Connect an Ethernet cable to the 1 GbE port 1 interface on the router.
c. Connect the Ethernet cable to the Ethernet port of the ISP gateway.
QHora-301W User Guide
Installation and Access 12

4. Connect the router to the computer.
a. Connect an Ethernet cable to any other 1 GbE port on the router.
b. Connect the Ethernet cable to a Gigabit Ethernet port on the computer.
5. Verify that the router is recognized by the computer.
a. Open Qnder Pro on the host computer.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
b. Locate the router on the list.
6. Open a web browser.
7. Enter http://192.168.100.1 to access the QuRouter web interface.
8. Follow the installation guide to congure the initial settings of QHora-301W.
QHora-301W User Guide
Installation and Access 13

Router Access
Method Description Requirements
Web browser You can access the router using any
computer on the same network if you
have the following information:
• Router IP address
• Login credentials of a valid user
account
For details, see Accessing the Router
Using a Browser.
• Computer that is connected to the
same network as the router
• Web browser
Qnder Pro Qnder Pro is a desktop utility that
enables you to locate and access QNAP
devices on a specic network. The utility
supports Windows, macOS, Linux, and
Chrome OS.
To download Qnder Pro, go to https://
www.qnap.com/utilities.
For details, see Accessing the Router
Using Qnder Pro.
• Computer that is connected to the
same network as the router
• Web browser
•Qnder Pro
Accessing the Router Using a Browser
You can access the router using any computer on the network if you know its IP address and the login
credentials of a valid user account.
Note
If you do not know the IP address of the router, you can locate it using Qnder Pro.
1. Verify that your computer is connected to the same network as the router.
2. Open a web browser on your computer.
3. Enter the IP address of the router in the address bar.
The QuRouter web interface page appears.
4. Specify the default username and password.
Default Username Default Password
admin QuRouter: The router MAC address without any punctuation and all letters
capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
5. Click Login.
The QuRouter dashboard page appears.
QHora-301W User Guide
Installation and Access 14

Accessing the Router Using Qnder Pro
Qnder Pro is a desktop utility that enables you to locate and access QNAP devices on a specic network.
The utility supports Windows, macOS, Linux, and Chrome OS.
1. Install Qnder Pro on a computer that is connected to the same network as the router.
To download Qnder Pro, go to https://www.qnap.com/utilities.
2. Open Qnder Pro.
Qnder Pro automatically searches for all QNAP devices on the network.
3. Locate the router in the list and then double-click the name or IP address.
The default web browser page opens.
4. Specify the default username and password.
Default Username Default Password
admin QuRouter: The router MAC address without any punctuation and all letters
capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
5. Click Login.
The QuRouter dashboard page appears.
QHora-301W User Guide
Installation and Access 15

4. QuRouter
About QuRouter
QuRouter is a centralized management interface that comes with your QNAP router, accessible by visiting
the router's IP address in a web browser. With its intuitive interface, QuRouter makes it easy to set up,
secure, and congure the features of your router.
System Requirements
Category Details
Hardware A QNAP router
Software • Web browser:
• Microsoft Edge 42 or later
• Mozilla Firefox 60.0 or later
• Apple Safari 11.1 or later
• Google Chrome 70.0 or later
•Qnder Pro 6.9.2 or later
Getting Started
1. Log on to QuRouter with the local account credentials or QNAP ID.
For details, see Binding the Router with a QNAP ID.
2. Congure network settings.
For details, see Changing WAN Port Congurations.
3. Congure wireless settings.
For details, see the following topics:
•Conguring Virtual Access Point Settings
•Conguring the Guest Wireless Network
•Conguring Wi-Fi Protected Setup (WPS)
4. Congure system settings.
For details, see the following topics:
•Editing the Device Name
•Conguring Access Control Settings
•Restart, Reset, Backup, and Restore
•Conguring Audio Alert Settings
5. Congure QVPN settings.
For details, see the following topics:
•Adding a VPN User
QHora-301W User Guide
QuRouter 16

•Enabling QBelt VPN Server
•Enabling L2TP VPN Server
•Enabling OpenVPN VPN Server
Conguring QuRouter
This sections explains how to congure the router using the web management interface during the initial
setup process.
1. Open a web browser.
2. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
3. Alternatively, use Qnder Pro to locate the router on the list.
4. Double-click on the name or IP address.
The Smart Installation Guide page appears.
5. Click Start.
The local account password page appears.
6. Specify a new password for the local account.
Note
The default password is the router MAC address without any punctuation and all letters
capitalized.
For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001.
The MAC address can be found on the asset tag on the bottom of the device.
7. Click Next.
The domain selection page appears.
8. Select the domain from the following.
•Global
•China
9. Click Next.
The WAN Settings page appears.
10. Select one of the following WAN interface settings.
Setting Description
DHCP Obtain IP address settings automatically via DHCP
QHora-301W User Guide
QuRouter 17

Setting Description
Static IP Manually assign a static IP address. You must specify the following information:
• Fixed IP address
• Subnet mask
• DNS server
PPPoE Select this option to specify a username and password for Point-to-Point Protocol
over Ethernet (PPPoE).
11. Click Apply.
12. Specify the current location of the device.
a. Click the drop-down list to select the country or region.
Note
If the selected location does not match with the IP geolocation of the device a conrmation
message appears prompting you to use the router in basic wireless mode.
The basic wireless mode has the following limitations:
• The only channels available are from 1 to 11 in the 2.4 GHz band
• 5 GHz bands are unavailable
• The 2.4 GHz band operates on low output power
b. Click Apply.
QuRouter veries the location of the device.
13. Update the rmware to the latest version.
For details, see the Firmware section.
14. Click Apply.
15. Specify the default username and password.
Default Username Default Password
admin QuRouter: The router MAC address without any punctuation and all
letters capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01,
the default password is 000A0B0C0001.
The MAC address can be found on the asset tag on the
rear side of the device.
16. Click Login.
The Local Account window appears.
17. Optional: You can log in to QuRouter using your QNAP ID and password.
For details, see Binding the Router with a QNAP ID.
18. Reenter or modify the local account username and password.
19. Click OK.
A conrmation message appears.
QHora-301W User Guide
QuRouter 18

QuRouter saves the settings.
Enabling the Full Wireless Functionality in QuRouter
1. Open QuRouter.
2. Click Basic Wireless Mode.
The Wireless Regulatory Domain Settings page appears.
3. Select the current location of the device.
4. Click OK.
QuRouter enables all the wireless functions of the router.
Binding the Router with a QNAP ID
1. Open QuRouter.
2. Log in with your QNAP ID and password.
Note
To create a new QNAP account, click Create Account.
3. Click Login.
The Local Account window appears.
4. Enter the local account credentials in order to complete the 2-step verication process.
5. Click OK.
The QuRouter dashboard opens and the Edit Device Name window appears.
6. Specify a device name containing between 3 to 15 alphanumeric characters.
7. Click OK.
The router is bound to the QNAP ID.
QHora-301W User Guide
QuRouter 19