QubicaAMF BES X User manual

REV. 9JUNE 2018
P/N: 400288005
INSTALLATION MANUAL

BES X Installation Manual, Rev.9, Jun 2018
2
P/N: 400288005
WORLDWIDE HEADQUARTERS
8100 AMF Drive
Mechanicsville, VA 23111 - USA
Phone: [phone]
Fax: [phone]
EUROPEAN HEADQUARTERS
Via della Croce Coperta, 15
40128 Bologna - Italy
Phone: [phone]
Fax: [phone]

BES X Installation Manual, Rev.9, Jun 2018 Table of Contents
P/N: 400288005 1
Table of Contents
TABLE OF CONTENTS...............................................................................................................1
SUMMARY OF CHANGES.........................................................................................................6
GENERAL INSTALLATION NOTES..............................................................................................7
RJ45 CONNECTORS. ................................................................................................................8
1 -SYSTEM COMPONENTS .................................................................................................9
1.1 - 4HD-HUB and 5HD-HUB......................................................................................................... 10
1.1.1 - Installation notes ................................................................................................................... 10
1.1.2 - 5HD-HUB label description.................................................................................................... 11
1.1.3 - 4HD-HUB label description.................................................................................................... 11
1.1.4 - Connections ........................................................................................................................... 11
1.1.5 - How the 4HD/5HD-HUB works .............................................................................................. 12
T.20.107 –288250025 5HD-HUB .......................................................................................................... 13
T.20.102 –288250021 4HD-HUB Rev.3................................................................................................. 14
T.20.076 –288250018 4HD-HUB .......................................................................................................... 15
1.2 - 4HD-CPU and 5HD-CPU.......................................................................................................... 16
1.2.1 - Installation notes ................................................................................................................... 16
1.2.2 - 5HD-CPU Label description.................................................................................................... 17
1.2.3 - 4HD-CPU Label description.................................................................................................... 17
1.2.4 - Connections ........................................................................................................................... 18
1.2.5 - How the 4HD/5HD-CPU works............................................................................................... 18
T.20.106 –288250023 5HD-CPU............................................................................................................ 19
T.20.084 –288250020 or 288250017 4HD-CPU ................................................................................... 20
T.00.071 –Mounting the 4HD/5HD-CPU on a single monitor frame.................................................... 21
T.00.072 –Mounting the 4HD/5HD-CPU on a double monitor frame.................................................. 22
T.90.174 –4HD/5HD-CPU mounting...................................................................................................... 23
2 -ELECTRICAL SPECIFICATIONS .......................................................................................25
3 -BES X SYSTEM CONFIGURATIONS ................................................................................27
3.1 - No console present................................................................................................................ 28
T.10.025 –2 overhead monitors no console......................................................................................... 29
3.2 - EasyKey console brief description ......................................................................................... 30
3.3 - EasyKey Pair console.............................................................................................................. 30
T.10.026 –2 overhead monitors with EasyKey Pair console ................................................................ 31
3.4 - EasyKey Lane and EasyKey Twin console............................................................................... 32
T.10.027 –2 overhead monitors with EasyKey Lane console............................................................... 33
T.10.028 –2 overhead monitors with EasyKey Twin console............................................................... 34
3.5 - SuperTouch console brief description................................................................................... 35

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3.6 - SuperTouch Pair console ....................................................................................................... 35
T.10.058 –2 overhead monitors with SuperTouch Ver.2 Pair console................................................. 36
T.10.029 –2 overhead monitors with SuperTouch Pair console .......................................................... 37
3.7 - SuperTouch Lane console...................................................................................................... 38
T.10.059 –2 overhead monitors with SuperTouch Ver.2 Lane console ............................................... 39
T.10.030 –2 overhead monitors with SuperTouch Lane console......................................................... 40
4 -CONSOLE PEDESTAL ASSEMBLY...................................................................................41
T.10.060 - 286002861 single and 286002863 short single pedestal assembly parts............................ 42
T.10.061 - 286002861 single and 286002863 short single pedestal assembly instructions................. 43
T.10.065 - 286002864 single pedestal assembly with table parts........................................................ 44
T.10.066 - 286002864 single pedestal assembly with table instructions ............................................. 45
T.10.040 –286002800 single and 286002827 short single pedestal assembly parts........................... 46
T.10.041 –286002800 single and 286002827 short single pedestal assembly instructions................ 47
T.10.055 –How to mount an EasyKey console on the pedestal –single.............................................. 48
T.10.056 –How to mount a SuperTouch console on the pedestal –single.......................................... 49
T.10.062 - 286002862 dual pedestal assembly parts............................................................................ 50
T.10.063 - 286002862 dual pedestal assembly instructions................................................................. 51
T.10.067 - 286002865 dual pedestal assembly with table parts .......................................................... 52
T.10.068 - 286002865 dual pedestal assembly with table instructions................................................ 53
T.10.042 –286002801 dual pedestal assembly parts........................................................................... 54
T.10.043 –286002801 dual pedestal assembly instructions ................................................................ 55
T.10.057 –How to mount the EasyKey consoles on the pedestal –twin............................................. 56
T.10.069 - 286002830 and 286002868 parts and instructions ............................................................. 57
T.10.064 - 286002869 BES X consoles table mount assembly.............................................................. 58
T.10.048 –286002840 BES X console table mount assembly............................................................... 59
T.10.051 –610325104 Kit for mounting two BES X pedestals at 96° (286002845).............................. 60
T.10.053 –610325104 Kit for mounting two BES X pedestals at 60° (286002846).............................. 61
T.10.054 –610325104 Kit for mounting one BES X pedestal (286002847) .......................................... 62
5 -SCORING NETWORK....................................................................................................63
5.1 - Installation notes ................................................................................................................... 64
T.20.096 –BES X scoring network cables length................................................................................... 65
T.20.104 –4HD/5HD-HUB installed on XLi pinspotters with low ceiling safety kit............................... 66
T.20.083 –4HD/5HD-HUB installed on XLi pinspotters with safety kit................................................. 67
5.2 - Centers with up to 12 lanes................................................................................................... 68
5.2.1 - Centers with up to 12 lanes with single channel video server.............................................. 68
T.20.091 –BES X scoring network with: up to 12 lanes and single channel video server .................... 69
5.2.2 - Centers with: up to 12 lanes, MMS or TCS or Q-COM and single channel video server....... 70
T.20.092 –BES X scoring network with: up to 12 lanes, MMS or TCS or Q-COM and single channel
video server........................................................................................................................................... 71
5.2.3 - Centers with: up to 12 lanes, MMS, TCS, Q-COM and single channel video server.............. 72

BES X Installation Manual, Rev.9, Jun 2018 Table of Contents
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T.20.093 –BES X scoring network with: up to 12 lanes, MMS, TCS, Q-COM and single channel video
server ............................................................................................................................................... 73
5.3 - Centers with more than 12 lanes and up to 68 lanes or split-house..................................... 74
T.20.094 –BES X scoring network for centers with more than 12 lanes and up to 68 lanes ............... 75
5.4 - Centers with more than 68 lanes or split-house ................................................................... 76
T.20.095 –BES X scoring network for centers with more than 68 lanes .............................................. 77
5.4.1 - Scoring Network IP addresses ............................................................................................... 78
T.20.081 –BES X connection to front desk ........................................................................................... 79
T.40.012 –Cat.5e Wall Mounting Box standard network cable ........................................................... 80
T.40.008 –Standard Network Cables.................................................................................................... 81
6 -LCOM LINE..................................................................................................................83
6.1 - LCOM wiring........................................................................................................................... 85
6.2 - Replacement of LCOM devices.............................................................................................. 85
6.3 - Solving problems on the LCOM line....................................................................................... 85
7 -OVERHEAD MONITORS ...............................................................................................89
7.1 - Preface................................................................................................................................... 90
7.2 - Monitor requirements........................................................................................................... 90
7.3 - How to enable the “Just Scan” (or “Screen Fit”) and “HDMI-CEC” capabilities on monitors
supplied by QubicaAMF ........................................................................................................................ 91
T.00.064 –Monitor position.................................................................................................................. 93
T.00.065 –4HD/5HD-CPU monitor connection .................................................................................... 94
T.00.069 –610325206 infrared transmitter.......................................................................................... 95
8 -TV SIGNAL WIRING......................................................................................................97
T.00.011 –Cable television installation, TV displays............................................................................. 98
T.00.012 –Cable television installation, detail of four lanes ................................................................ 99
9 -FRONT DESK.............................................................................................................. 101
9.1 - Installation Notes................................................................................................................. 102
9.2 - ConquerorPRO Residential Edition installation................................................................... 103
9.3 - Lanes Control Box Service.................................................................................................... 104
10 -SINGLE CHANNEL VIDEO SERVER ............................................................................... 105
10.1 - 288201089 wiring ................................................................................................................ 106
10.1.1 - How to change the video standard from NTSC to PAL with 288201089............................. 106
10.2 - 288201034 wiring ................................................................................................................ 108
T.90.247 –288201089 single channel video server............................................................................ 109
T.90.211 –288201034 single channel video server............................................................................ 110
T.90.235 –Single channel video server connection............................................................................ 111
11 -COMPATIBILITY WITH MICRO AND FLY CONSOLES DIAGRAMS................................... 113
T.10.031 –2 overhead monitors IR Fly console .................................................................................. 114
T.10.032 –2 overhead monitors IR Micro I console ........................................................................... 115

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T.10.033 –2 overhead monitors IR Micro II console .......................................................................... 116
T.10.034 –2 overhead monitors Fly console ...................................................................................... 117
T.10.035 –2 overhead monitors Micro I console ............................................................................... 118
T.10.036 –2 overhead monitors Micro II console .............................................................................. 119
12 -SYSTEM FIRST START-UP ........................................................................................... 121
12.1 - System first start-up procedure........................................................................................... 122
12.2 - Lane setup parameters screen brief description................................................................. 127
13 -SYSTEM BOOT UP SEQUENCE .................................................................................... 133
13.1 - Boot-up screen description.................................................................................................. 134
13.2 - Error list ............................................................................................................................... 136
14 -HOW TO.................................................................................................................... 139
14.1 - How to turn on/off the pair of lanes ................................................................................... 140
14.1.1 - Turning ON the system. ....................................................................................................... 140
14.1.2 - Turning OFF the system....................................................................................................... 140
14.2 - How to boot the BES X system in emergency (in the case of a ConquerorPRO server PC
crash) ............................................................................................................................................. 140
14.2.1 - How to open a lane from an EasyKey bowler terminal. ...................................................... 141
14.2.2 - How to open a lane from a SuperTouch bowler terminal................................................... 141
14.3 - How to upload programs or reinitialize the system ............................................................ 141
14.4 - How to upload animations to the 4HD/5HD-CPU units....................................................... 142
14.4.1 - Upload Animations buttons brief description ..................................................................... 144
14.5 - How to configure the speaker and microphone for the Virtual Waiter in Windows .......... 145
15 -BES X DUAL MODE .................................................................................................... 147
15.1 - Introduction......................................................................................................................... 148
15.2 - Installation Layout ............................................................................................................... 148
T.90.262 –Typical layout with 5HD-HUB ............................................................................................ 149
T.90.263 –5HD-HUB connection with Highway66.............................................................................. 150
T.90.250 –Typical layout with 4HD-HUB and 4HD-2COM units for Highway66................................. 151
T.90.251 –4HD-HUB and 4HD-2COM units connections.................................................................... 152
15.3 - Software setup..................................................................................................................... 153
15.3.1 - Dual Mode ConquerorPRO Lane Setup ............................................................................... 153
16 -REPLACEMENTS ........................................................................................................ 155
16.1 - How to replace the 4HD/5HD-HUB unit .............................................................................. 156
16.2 - How to replace the 4HD/5HD-CPU unit............................................................................... 156
16.3 - How to replace an EasyKey console .................................................................................... 158
16.4 - How to replace a SuperTouch console ................................................................................ 158
17 -PARTS....................................................................................................................... 161
T.90.237 –BES X Parts......................................................................................................................... 162

BES X Installation Manual, Rev.9, Jun 2018 Table of Contents
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Summary of changes BES X Installation Manual, Rev.9, Jun 2018
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Summary of changes
REV 9 (JUN 2018)
Added the 5HD-HUB.
Revised 610325104 kit tables.
Updated the console pedestal assembly tables.
REV 8 (April 2016)
Added the 5HD-CPU.
REV 7 (February 2016)
Added the paragraph “How to boot the BES X system in emergency (in the case of a ConquerorPRO
server PC crash)”.
Added the BES X Dual Mode installation and configuration paragraph.
Updated the “How to upload animations to the 4HD/5HD-CPU units” procedure.
REV 6 (June 2015)
Added new video server.
Added “boot up sequence” section and updated the error list.
Added the “How to” section.
Revised section 3 “BES X system configurations”.
Revised table “T.40.012 Cat.5e wall mounting box standard network cable”
Added “LCOM wiring” to the section “LCOM line”
REV. 5 (February 2015):
Added SuperTouch Rev.2.
Added drawings for pedestals: 286002830, 286002861, 286002862, 286002863, 286002864,
286002865, 286002869.
Added EMEA LG monitors.
Updated System first startup procedure.

BES X Installation Manual, Rev.9, Jun 2018 General Installation Notes
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General Installation Notes
For devices directly connected to the power, it is necessary to check that the electrical capacity of the
system is suitable for the maximum power requirements of the equipment (as indicated on the labels of
the equipment).
Always open the circuit breaker and disconnect the power plug from the powered units before looking for,
and clearing, any problem.
To reduce the risk of fire or electrical shock, do not expose this equipment to moisture.
This appliance must be positioned such that the mains supply cord connector is accessible after installation.
Be aware of the voltage being supplied to the equipment (i.e. from 100V to 240V) and that the equipment
is set for the correct voltage (when applicable).
Failure to set the equipment for the correct voltage will result in damage to the equipment.
The electrical safety of the equipment is obtained only when the equipment is connected to an effective
GROUNDING SYSTEM (in accordance with the existing electrical codes and safety regulations).
It is necessary to have the power and grounding inspected by a licensed and certified electrician.
The manufacturer cannot be responsible for possible injury, damages or malfunctioning of the equipment
due to the absence of or improper grounding of the equipment.

RJ45 connectors. BES X Installation Manual, Rev.9, Jun 2018
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RJ45 connectors.
Each connector internally have sharp prongs that when crimped pierce the insulation of the wire and
connect with the conductor. Ethernet cables may have solid or stranded wire conductors and the sharp
prongs are different in the connectors made for each type of wire. Connectors for solid (single strand) wire
often has three, slightly splayed, prongs on each contact to securely surround and grip the conductor.
Connectors for stranded wires have prongs that are designed to connect to multiple wire strands.
Connector plugs are designed for either solid or stranded wire; a plug for one wire type might not make
reliable contact when crimped to a cable with wires of the other type.
RJ45 CONNECTOR FOR
SOLID NETWORK CABLE
RJ45 CONNECTOR FOR
PATCH NETWORK CABLE