R-Quest TCP-7450 User manual

TCP-AUTOLOADER
User Manual
This manual covers the following models:
TCP-7450
TCP-7550

COPYRIGHT___________________________________________________
Copyright © 2002-2008 R-Quest Technologies LLC.
All rights reserved. This manual and the software described in it are
copyrighted with all rights reserved. No part of this publication may be
reproduced transmitted transcribed stored in a retrieval system or translated
into any language in any form by any means without the written permission of
R-Quest Technologies LLC.
TRADEMARKS_________________________________________________
R-Ques , CopyQues , TCP-7450, TCP-7550, TCP, TrueNe , TrueCopy,
TrueCopy Sys em Technology, TrueCopy Technology and Powered By
R-Ques are trademarks of R-Ques Technologies, LLC. Other brand
names and product names are trademarks or registered trademarks of their
respective companies. R-Ques Technologies, LLC may also claim other
names words or phrases contained in this manual as trademarks.
Piracy / Illegal Copying________________________________________
The TCP series copiers are designed to help you easily reproduce material for
which you own the copyright or have obtained permission from the copyright
owner to make copies. Unless you own the copyright or have permission from
the copyright owner to make copies you may be violating copyright law and
be subject to payment of fines damages and / or other remedies. R-Quest
Technologies, LLC. accepts no responsibility for the use or misuse of this
equipment for illegal purposes. If you are uncertain about your rights contact
your legal advisor.
WARRANTY___________________________________________________
R-Quest Technologies LLC. (hereinafter “R-Quest”) warrants its Products to
be free from defects in materials and workmanship under normal and proper
usage for the period of one year from the date of shipment from R-Quest.
THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER
REPRESENTATIONS MADE BOTH EXPRESS AND IMPLIED INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
R-Quest further warrants that the goods sold are as described but no
promise description affirmation of fact sample model or representation oral
or written shall be part of an order unless set forth in these terms and
conditions or are in writing and signed by an authorized representative of R-
Quest. This warranty does not apply to any Product which has been subject
to misuse negligence accident or normal wear and tear - or to any Product
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which has been modified or repaired improperly installed altered or
disassembled -except according to R-Quest’s written instructions.
This warranty is subject to the following further conditions:
1) This warranty is limited to the electronic and mechanical performance only as
expressly detailed in the Product specifications and NOT to the imbedded
software firmware or to third party software.
2) This warranty shall not apply to any Products which are stored or utilized in
harsh environmental or electrical conditions outside R-Quest’s written
specifications.
3) This warranty is applicable only to Products shipped from R-Quest
subsequent to January 19 2008.
4) This warranty shall be valid only if the Product was purchased by the End
User from an authorized R-Quest Distributor/Reseller.
5) Heavy use (per recorder or printer 12 000 discs / 100 cartridges) may require
consumable items such as printers or recorders to be serviced within the
warranty period. Parts replaced in the course of a service are warranted to be
free of defects in material and workmanship for a period of ninety (90) days
or until the expiration of the original warranty (whichever is the later) and are
subject to the same service interval requirements.
6) Removal of the R-Quest Label or Serial number from the product will void this
warranty.
7) Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the
FlashJet 4800. Using or attempting to use cartridge refills or attempting to
‘bulk ink’ the printers will void this warranty.
Purchaser’s Remedies
If an R-Quest Distributor or an End User desires to make a warranty Claim
the Distributor or End User shall if requested by R-Quest ship the Product to
R-Quest’s authorized service facility postage or freight prepaid. R-Quest
shall at its option take one of the following two courses of action for any
Products which R-Quest determines are defective in materials or
workmanship:
1) Repair or replace the Product and ship the Product to the End User or to the
authorized R-Quest Distributor postage or freight prepaid; or
2) Replace with a new product and ship the product to the End User or to the
authorized R-Quest Distributor postage or freight prepaid.

PURCHASER’S REMEDIES SHALL BE LIMITED EXCLUSIVELY TO THE
RIGHT OF REPLACEMENT OR REPAIR AS PROVIDED AND DOES NOT
INCLUDE ANY LABOR COST OR REPLACEMENT AT END USER’S SITE.
R-QUEST SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF THIS WARRANTY INCLUDING
WITHOUT LIMITATION ANY DAMAGES RESULTING FROM PROPERTY
DAMAGE PERSONAL INJURY OR BUSINESS INTERRUPTION.
Governing Law and Venue
The sale and purchase of Products covered hereby and all terms and
conditions of this Warranty shall be governed by the laws of the State of
California and any disputes hereunder shall be venued in the El Dorado
County District Courts in California.
If Your Product Requires Support
If your product requires servicing you should first contact the place of
purchase and request support. If the service request cannot be completed by
the place of purchase you should contact R-Quest directly using one of the
following methods:
E-Mail: [e-mail]
Telephone: [phone]
Fax: [phone]
Before shipping any item to R-Quest first obtain an RMA (Return Material
Authorization) Number from R-Quest support. This number must be placed on
the outside of the product packaging where it can be easily found otherwise
the item will be refused and returned at the sender’s expense.
All products returned to R-Quest under warranty MUST be in original R-Quest
supplied packaging. If you do not have the original packaging new packaging
can be supplied for a charge. Please contact R-Quest for the cost of
replacement packaging which may vary based on the product and your
location. Your warranty will be voided if original R-Quest packaging are not
used.
Within the first 30 days of warranty R-Quest will cover the cost of shipping to
the R-Quest factory via UPS Ground or other similar transportation method;
otherwise you are responsible for the cost of shipping the product to R-Quest.
During the warranty period R-Quest will cover the cost of returning the
repaired product to you via UPS Ground or other similar transportation
method. If you require a more urgent transportation method upgrades can be
arranged for a charge which in all cases must be pre-paid.
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TABLE OF CONTENTS
QUICK START ............................................................................................................................................... 8
BOX CONTENTS ............................................................................................................................................... 8
OPERATING ENVIRONMENT ................................................................................................................................ 9
POWER ON ...................................................................................................................................................... 9
PRINTER SET-UP ............................................................................................................................................... 9
UNDERSTANDING THE TURNTABLE .................................................................................................................... 1
QUICK START COPYING .................................................................................................................................. 11
QUICK START COMPARING .............................................................................................................................. 12
OPERATION ................................................................................................................................................ 13
TURNING ON ................................................................................................................................................. 13
KEYBOARD .................................................................................................................................................... 13
< YES Key (left cursor or ‘Y’ on a USB keyboard) .............................................................................. 14
> O Key (right cursor or ‘ ’ on a USB keyboard) ............................................................................ 14
/\ Key (up cursor on a USB keyboard) ................................................................................................. 14
\/ Key (down cursor on a USB keyboard) ............................................................................................. 14
Enter Key (Enter or Return key on a USB keyboard) ........................................................................... 14
Stop Key (use the escape key on a USB keyboard) ............................................................................... 14
LCD DISPLAY ............................................................................................................................................... 14
MENUS STRUCTURE ........................................................................................................................................ 15
Copy ...................................................................................................................................................... 15
Compare ............................................................................................................................................... 15
Batch Mode ........................................................................................................................................... 15
Image Functions ................................................................................................................................... 15
Load New Master ............................................................................................................................................ 15
List of Images ................................................................................................................................................. 15
Show HD Free Space ...................................................................................................................................... 15
Delete Image ................................................................................................................................................... 16
Rename Image ................................................................................................................................................ 16
Defragment HD ............................................................................................................................................... 16
Utilities ................................................................................................................................................. 16
Hard Disk Utilities .......................................................................................................................................... 16
Show HD Free Space ................................................................................................................................. 16
Show HD Info ........................................................................................................................................... 16
Defrag HD ................................................................................................................................................. 16
Format Hard Disk ...................................................................................................................................... 16
Firmware Utilities ........................................................................................................................................... 17
Load System F/W ..................................................................................................................................... 17
Load F/W From CD ................................................................................................................................... 17
Load F/W XMODEM ................................................................................................................................ 17
Load F/W USB .......................................................................................................................................... 17
Load Drive F/W ........................................................................................................................................ 17
Load Loader F/W ...................................................................................................................................... 18
Loader Utilities ............................................................................................................................................... 18
System Information ......................................................................................................................................... 18
PCA Info ................................................................................................................................................... 19
Writer Info ................................................................................................................................................. 19
Hard Drive Info ......................................................................................................................................... 19
Autoloader Info ......................................................................................................................................... 19
Upgrade License ............................................................................................................................................. 19
Enabled options can be changed via these functions. To get a new key to enable new options contact R-
Quest or an authorized R-Quest distributor. .............................................................................................. 19
Show Current Key ..................................................................................................................................... 19
Enter New Key .......................................................................................................................................... 19

Set-up Menu .......................................................................................................................................... 19
Job Options ..................................................................................................................................................... 19
Burn Discs ................................................................................................................................................. 2
Compare Master ........................................................................................................................................ 2
Compare Copy ........................................................................................................................................... 2
Audit Copy ................................................................................................................................................ 2
Multi Image HD ........................................................................................................................................ 2
Ask Quantity .............................................................................................................................................. 21
Async Copying .......................................................................................................................................... 21
Check Blank Size ...................................................................................................................................... 21
Master Drive .............................................................................................................................................. 21
Printer ........................................................................................................................................................ 21
Print First ................................................................................................................................................... 21
Check Reject Full ...................................................................................................................................... 21
Sticky Media .............................................................................................................................................. 22
Last Char Name ......................................................................................................................................... 22
Recorder Set-up .............................................................................................................................................. 22
Read Data .................................................................................................................................................. 23
Read Audio ................................................................................................................................................ 23
Write .......................................................................................................................................................... 23
PASSWORD MENU .......................................................................................................................................... 23
PRINTER SET-UP MENU ................................................................................................................................... 24
NETWORK SET-UP MENU ................................................................................................................................ 24
Use DHCP ............................................................................................................................................ 24
Set etwork ame ................................................................................................................................. 24
Duplicator IP (only when Use DHCP = O) ...................................................................................... 24
etwork Mask (only when Use DHCP = O) ...................................................................................... 25
Gateway IP Address ............................................................................................................................. 25
etwork Active ...................................................................................................................................... 25
/W Fast Start ...................................................................................................................................... 25
TIME & DATE ............................................................................................................................................... 26
Set Time ................................................................................................................................................ 26
Set Date ................................................................................................................................................. 26
Set Date Format .................................................................................................................................... 26
ENTERING TEXT (USING THE INTEGRATED KEYPAD) ............................................................................................. 27
Disc Image ame .................................................................................................................................. 27
Key String ............................................................................................................................................. 27
umbers ................................................................................................................................................ 27
COPYING DISCS ............................................................................................................................................ 27
COMPARING DISCS ......................................................................................................................................... 29
BATCH MODE ............................................................................................................................................... 29
APPENDIX A - ERROR MESSAGES ....................................................................................................... 30
APPENDIX B – SET-UP .............................................................................................................................. 32
DEFAULT SET-UP ........................................................................................................................................... 32
Duplication Options Set-up .................................................................................................................. 32
Read/Write Speed .................................................................................................................................. 32
SUPPORTED FORMATS ..................................................................................................................................... 33
MENU STRUCTURE ......................................................................................................................................... 34
APPENDIX D – DISC CREATION HINTS & TIPS ................................................................................ 36
DISCS FOR DISTRIBUTION ................................................................................................................................. 36
7 of 37

Quick S ar
Your new TCP Autoloader is designed to allow fast easy and reliable
duplication of discs with optional printing.
The following sections will get you started copying or comparing discs quickly.
Useful features are ignored here so after getting started using these
instructions we recommend you browse the Operation section to become
familiar with all the powerful features of your TCP Autoloader. Possible errors
are also bypassed. If you encounter problems see the Error Messages section
of this manual.
Box Con en s
I PORTANT NOTE:
The removal of his produc should be under aken by a leas wo
people because of i s size and weigh . Please ensure safe manual
handling procedures are followed.
Carefully remove your TCP Autoloader from its shipping carton and verify that
all parts are present. If there are missing or damaged parts contact R-Quest
or an authorized distributor immediately to correct any mis-packed or missing
parts.
You should find the following packaged with your Autoloader:
TCP Autoloader (Printer NOT included as standard)
Power Cord
This user manual
NOTE:
If you’re TCP Autolo der is d m ged during shipment, ple se cont ct the
freight c rrier first, nd then cont ct your distributor or R-Quest.
You need to s ve your p ck ging m teri ls so th t if the need rises you c n
return your Autolo der for service. Sending unit to R-Quest without the

origin l p ck ging will void the w rr nty. This p ck ging w s designed
specific lly for shipping your Autolo der. Other p ck ging m y not be s
suit ble. If you h ve lre dy disposed of your p ck ging m teri ls, you c n
receive new set from R-Quest for fee.
Opera ing Environmen
Your TCP Autoloader system should be used in a climate controlled
environment free of dirt dust excess humidity excessive heat or electro-
magnetic interference. Your TCP Autoloader system should be placed on a
sturdy level surface – away from sources of vibration.
Allow at least four (4) inches (10cm) of clearance around the sides and back
of the unit for ventilation.
Power On
Before powering the system on please ensure that the printer is correctly
installed. The printer should be powered on before the main system. After the
power is turned on the TCP Autoloader goes through a series of self-tests. If
the Main Menu prompt does not appear within a minute or so see the Error
Messages section of this manual.
Prin er Se -up
The TCP can optionally print to the discs – either before or after duplication.
Ensure that the printer-mounting platform is secured to the top of the right
hand side drive cube. Position the printer as per the instructions supplied with
the mounting platform. Connect the printer to the system via the serial and
parallel leads and ensure that the printer is powered on at the same time or
before the main system. This will allow the system to correctly initialise the
printer.
To configure the printer go to the Set-up Menu then to the Printer Settings
menu within the Set-up Menu. Select the printer type by using the right arrow
key and then press ENTER to save. Press the STOP key to get back to the
main menu. It is important that the correct printer type is selected otherwise
the TCP Autoloader will not printer correctly.
Once the parameters (above) are set the final step to configuring the system
for printing is to ensure that the printer is in position and the system is able to
load discs.
9 of 37

To do this:
•First place a disc into the input hopper.
•Go to the Utilities | Loader Utilities | Load – the loader should pick the
disc.
•Enter the Utilities | Loader Utilities | Loader Utilities | Extended Diags
section
•Select Set Printer from the list
•Open printer tray
•Looking from above use the left and right arrow keys to position the
disc centrally above the tray.
•Once position is correct press the ENTER key to save changes (to
cancel without saving changes press the STOP key).
•Close the printer tray and remove the disc from the pick arm.
The system will now be ready for use.
Unders anding he Turn able
The TCP has a revolving turntable with five 110-disc (max) hoppers. Blue
dowels border one of these hoppers. This ‘blue’ hopper is the ‘home’ hopper.
All loading and unloading is done relative to this hopper.
The home hopper is the first visited by the arm for picking a disc prior to an
input and so this is the first hopper to fill with discs when loading the system
up. Discs taken from this input are unloaded onto the output pin to the right of
the turntable.
Once this input is empty the system then begins to load discs from the next
hopper anticlockwise round from the home hopper. At this point the turntable
has not yet rotated – the discs are no-longer accepted into the separate
accept pin but are instead placed into home hopper.
When the supply of discs from this second input is exhausted the turntable
will rotate clockwise by 72º - so that the (now empty) hopper takes the place
of the previous output and a new input stack is available to the picker. This
will continue until all five inputs have been visited.

Quick S ar Copying
This quick start section assumes the Duplication Options (Set-up Menu | Job
Options) are set as for use with the FlashJet 4800 printer (described earlier). If
they are not or if these instructions do not work then go to the Operation
chapter of this manual for detailed operating instructions.
Place one Blank disc onto the ‘Home Input’ stack (see the section:
Understanding the Turntable above).
Use the up /\ or down \/ arrow keys to put the > cursor (on the Left of the LCD
display) next to the Start Copying menu line. Press the ENTER key to select that
menu function. If there is already an image on the hard drive the following
prompt will be displayed:
Read New Master?
Press the YES key. The next prompt will be for an Image name (this will be
the first prompt if there are no images on the hard disk).
Enter Image Name
[ ]
To use the default name just press the ENTER key at this point (see the
Entering Text section of the Operation chapter for instructions on entering an
image name). The default name will be the current time & date on the system.
Next the system will ask for the number of copies to record:
Enter Quantity
[ ]
Press the up arrow key /\ to set the quantity to [0001]. Then press the ENTER
key to accept the quantity. The top drive tray will open and the following
prompt will be displayed:
Insert Master Disc...
Press any key.
Put the Master Disc in the Input Hopper on top of the Blank disc and press the
ENTER key. The Autoloader will pick the Master Disc and place it in the drive
tray the tray will close and the Master Disc will be analysed and then read.
When the Master read is complete the tray will open and Autoloader will
remove the disc from the tray and place it into the Accept hopper. The arms
will then return to the Input hopper and take the blank disc placed there
earlier. This will be loader into the first recorder.
11 of 37

The recorder tray will close and you are copying your first Disc! There is a
percentage bar indicator at the top right corner of the display that shows the
progress of each job.
The above instructions will work for all printer configurations. Input hoppers
can be loaded with blank discs and the robot will automatically change
hoppers once the first input hopper becomes empty. Once the first Input
Hopper becomes empty and the robot starts loading from the second Input
Hopper the first Input Hopper becomes an ‘Accept Hopper’. This is known as
‘rotating hoppers’.
Quick S ar Comparing
Using the Compare function is essentially the same as copying. The only
difference is that you use the Start Comparing menu selection and you will be
using written discs rather than blank ones. Please see the Understanding the
Turntable and the Quick Start sections above.
NOTE:
Bec use of the w y Audio nd Video CDs re recorded, CDs cont ining
Audio or Video tr cks c nnot be verified. This is not limit tion of the TCP
Autolo der equipment, but limit tion of the CD error correction system.

Opera ion
This chapter provides detailed operating instructions for your TCP Autoloader.
Your TCP Autoloader has many options and features designed to make it more
productive and easier to use. Please read through this chapter carefully so that
you can take full advantage of all the features of your system.
Turning On
When the TCP Autoloader is turned on it performs a series of self-tests and
displays several messages.
Following are two messages displayed during a normal power-up:
First:
TCP Series
by
R-Quest Technologies
Firmware vX.YZ
Then several status messages will be displayed. And Finally:
>Copy
Compare
Batch Mode
Image Functions
If this series of messages are displayed then your Autoloader is ready for use.
If this series of messages are not displayed or different messages are
displayed see the Error Messages section of this manual.
Keyboard
A USB keyboard may be connected to the rear of the TCP autoloader to make
the entry of complicated image names and menu navigation easier. However
this is not required and following is the function of each key on the integrated
keypad:

< YES Key (lef cursor or ‘Y’ on a USB keyboard)
Left arrow or YES – If being prompted to enter a number or character this key
moves the cursor 1 character to the left. If prompted with a question this key
answers YES.
> NO Key (righ cursor or ‘N’ on a USB keyboard)
Right arrow or NO – If being prompted to enter a number or character this
key moves the cursor 1 character to the right. If prompted with a question this
key answers NO.
/\ Key (up cursor on a USB keyboard)
/\ (Up arrow) – If being prompted to enter a number or character this key
increments the character at the cursor to the next higher character or number.
If a menu is being displayed this key moves the cursor to the next menu
selection up. Numbers and characters can also be entered directly using a
USB keyboard.
\/ Key (down cursor on a USB keyboard)
\/ (Down arrow) – If being prompted to enter a number or character this key
decrements the character at the cursor to the next lower character or number.
If a menu is being displayed this key moves the cursor to the next menu
selection down. Numbers and characters can also be entered directly using a
USB keyboard.
En er Key (En er or Re urn key on a USB keyboard)
If being prompted to enter a number or name this key accepts the currently
displayed selection. If a menu is being displayed the ENTER key moves 1
level deeper into the menu structure. If the next item is executable it starts
that process.
S op Key (use he escape key on a USB keyboard)
This key stops or aborts whatever is going on. When recording discs the
system is busy and this key may not respond immediately so press and hold
it down until prompted to do something else.
While a menu is being displayed the STOP key (escape on a USB keyboard)
backs up 1 level higher in the menu structure.
LCD Display
The LCD display is used either to display menus or to show status. For
instance while copying it shows what it is doing the number it has to do how
many it has done and the current mode (such as Burn or Simulate).

Menus S ruc ure
Use the up /\ and down \/ arrow keys to position the cursor (a > character on the
left most column of the display) to the desired menu item. Then use the ENTER
key to select it.
Following is a description of each menu selection.
Copy
Use this menu option to start copying discs by reading the master to the hard
disk and then copy from the hard disk image. See the Copying section of this
chapter for further instructions
Compare
Use this menu option to start verifying copies. See the Verifying section of this
chapter for further instructions.
Ba ch Mode
Use this menu option to start Batch copying of discs. In batch mode you
interleave blank discs with masters so that you can automatically create
copies from several master discs – unattended.
WARNING - VERY IMPORTANT:
DO NOT use BD-RE discs s ‘m ster discs’ while in b tch mode. It will
be re-form tted nd re-written.
Image Func ions
This menu option is used to maintain image files kept on the hard drive. This
menu item will not be shown if Multi Image HD is not enabled in the Set-up
Menu | Job Options function.
Load New Mas er
Read a Master Disc and put the image on the hard drive without copying or
verifying.
Lis of Images
Show all disc images currently stored on the hard drive.
Show HD Free Space
Display the currently available hard drive space. If disc images have been
erased more usable space may be created by defragmenting the hard drive
using Image Functions | Defragment HD function.
15 of 37

Dele e Image
Delete a disc image stored on the hard drive.
Rename Image
Rename a disc Image currently stored on the hard drive. See the Entering
Text section of this chapter for instructions on inputting text.
Defragmen HD
Recover all hard drive space associated with erased images. Depending on
the hard drive size and the number and size of erased images this function
can take several minutes to complete.
U ili ies
The utilities menu provides several useful functions required to maintain and
set up your TCP Autoloader system.
Hard Disk U ili ies
These utilities are used to set up and maintain the hard drive in your
system. The hard drive provides a temporary storage buffer for the discs
you will be copying or verifying.
Show HD Free Sp ce
Display the currently available hard drive space. If disc images have
been erased more space may be created by defragmenting the hard
drive using Image Functions | Defragment HD function.
Show HD Info
Display the installed hard disk information. This includes manufacturer
model drive firmware revision and total space in megabytes (MB).
Defr g HD
Recover all hard drive space associated with erased disc images.
Depending on the hard drive size and the number and size of erased
disc images this function can take several minutes to complete.
Form t H rd Disk
This function re-initialises the hard drive directory structure. It should be
run anytime a new hard drive is installed in a system. This function can
also be used to quickly erase all images in the hard drive.

NOTE:
This function does not ctu lly remove Im ges from the h rd drive nd
is not secure er se of the im ge d t . It simply m rks ll the h rd drive
s unused nd v il ble for new im ges. The d t rem in on the disk
until overwritten by nother im ge file.
Firmware U ili ies
Firmware Utilities allows the firmware used by the TCP system controller
Autoloader controller and the drives to be updated (depending on the drive
model).
Lo d System F/W
The system software that is used by the TCP to copy discs may be
updated from time to time to add new features or support for new drives.
The following functions are used to update the firmware in the machine.
Lo d F/W From CD
This function reads firmware from a firmware CD-R and installs it in the
TCP Duplicator electronics. A firmware CD can be created by writing an
ISO-9660 CD-R with a TCP series firmware file in the root directory.
Selecting this option allows the system to read this firmware and update
accordingly. Once the system firmware is updated the system will
automatically restart.
Lo d F/W XMODEM
This function is not available on the TCP. It is included for the use of R-
Quest approved service personnel.
Lo d F/W USB
This function reads firmware from USB memory stick connected to the
TCP autoloader via the USB port. This option will only appear if the USB
stick is already connected to the TCP and contains a valid firmware file
(*.rqf). Selecting this option then allows the system to read this firmware
and update accordingly. Once the system firmware is updated the
system will automatically restart.
Lo d Drive F/W
The recorder manufacturer may update the software that is used by the
CD-R or recorders from time to time. This could be for bug fixes new
features or format support or to optimise the recording quality on new
media as it becomes available.
17 of 37

A file containing R-Quest approved recorder firmware can be obtained
from the R-Quest web site or R-Quest authorized distributors. This is
the ONLY file that should be used to update the drives. Do not attempt
to use any other file as it may contain firmware that has not been
approved by R-Quest and may function incorrectly.
VERY IMPORTANT NOTE:
It is VERY IMPORTANT th t you DO NOT turn off the power while this
function is running. Turning off he power before he Duplica or has
comple ed he drive upgrade may leave your recorders in a s a e
where hey no longer func ion correc ly. If you re in ny doubt bout
this, ple se cont ct R-Quest, or n uthorized R-Quest distributor before
using this fe ture.
The update process is very simple but user confirmation is requested
several times before the drives are actually updated. The recorder firmware
update file MUST be located in the root directory of a standard ISO9660
CD-ROM. Choose the menu item Utilities | Firmware Utilities | Load Drive F/W and
follow the prompts on the LCD.
Lo d Lo der F/W
Very occasionally there may be an updated version of loader firmware
available for download. This is the menu entry that will allow you to load
this onto your autoloader. For the reliability of your system only install
only install official TCP firmw re rele sed by R-Quest onto your system.
VERY IMPORTANT NOTE:
It is VERY IMPORTANT th t you do no urn off the power while this
function is running. Turning off he power before he Duplica or has
comple ed he drive upgrade may leave your TCP Au oloader in a
s a e where i no longer func ions correc ly. If you re in ny doubt
bout this, ple se cont ct R-Quest, or n uthorized R-Quest distributor
before using this fe ture.
Loader U ili ies
Loader utilities provide a means by which the loader mechanism can be
tested or diagnosed. These utilities are meant for R-Quest approved
service personnel and advanced users only. If in doubt do not use these
utilities.
Sys em Informa ion
These functions are used to display information about the various
components installed in the TCP Autoloader.

PCA Info
Display the installed firmware level amount of RAM and the number of
recorders found in the system and the number of recorders licensed in
this system. In addition network information including IP address
network mast and MAC address are displayed.
Writer Info
Display Recorder manufacturer model number and firmware revision.
While it is possible to use different writer types and different firmware
revisions R-Quest recommends using the same writer type and the
latest approved writer firmware.
H rd Drive Info
Display the manufacturer model number and capacity of the installed
hard drive.
Autolo der Info
Display Autoloader information.
Upgrade License
En bled options c n be ch nged vi these functions. To get new key to
en ble new options cont ct R-Quest or n uthorized R-Quest distributor.
Show Current Key
Display current installed options Key String. You MUST have this Key
String available when contacting R-Quest or an authorized R-Quest
distributor.
Enter New Key
Enter new installed options Key String. Entering this Key String can
change your installed options. Contact R-Quest or an authorized R-Quest
distributor to get a new key string. See the Entering Text section of this
chapter for instructions on entering text.
Se -up Menu
These menus are used to select various options available on the TCP
Autoloader. Some menu options may depend on the settings of other options
so the actual menus that appear are context sensitive.
Job Op ions
These functions set up options used during the duplication process. Use
the up arrow /\ key to scroll up or press the down arrow key \/ to scroll
down. Press the YES or NO key to select the desired values.
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When the displayed selections are correct press the ENTER key to save or
press the STOP key to exit and leave the options unchanged.
Burn Discs
If set to NO the system is in simulate mode and will not actually write a
disc. It goes through all the motions and is a good test to see if the TCP
Autoloader is in operating condition.
NOTE:
If this is set to NO the following w rning mess ge will be displ yed:
WARNING Copier is in SIMULATE mode Press YES to continue or any other
key to cancel nd the BURN/SIM field of the LCD will show SIM (for
Simul te Burn) while copying discs.
Comp re M ster
If set to YES the Master Disc will be read a second time and the new
read compared with the first. If the data are not the same a BAD
MASTER error will be displayed.
NOTE:
This fe ture is dis bled for ny Audio or Video tr cks on the CD.
This is not limit tion of the TCP series, but limit tion of the CD
form t low-level error correction systems.
Comp re Copy
If set to YES every discs just recorded will be re-read and compared to
the data written (the disc will be Verified). If the data are not the same or
there is a read error the disc will be considered bad and rejected.
NOTE:
This fe ture is dis bled for ny Audio or Video tr cks on the CD.
This is not limit tion of the TCP series, but limit tion of the CD
form t low-level error correction systems.
Audit Copy
If set to YES every disc recorded will be audited to confirm that the entire
discs was actually recorded. This involves reading the first and last part
of the discs to ensure that they are readable.
Multi Im ge HD
If set to YES discs read will be named and stored on the hard drive for
future use. Many CD images can be kept on the hard drive.
If set to NO a master read will still be saved to the hard drive but it will
have no name and will be overwritten by the next master read.