R-Quest TCA-9200 User manual

TCA-AUTOLOADER
UserManual
This manual covers the following Products:
TCA-9200
TCA-9800

TCA 9000 Series User Manual_______________________________________________________
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COPYRIGHT___________________________________________________
Copyright © 2002-2007 R-Quest Technologies, LLC.
Copyright © 2007 Global DiscWare, Inc.
All rights reserved. This manual and the software described in it are
copyrighted with all rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the written permission of
Global DiscWare, Inc.
TRADEMARKS_________________________________________________
R-Quest, R-Quest by Global DiscWare, CopyQuest, TCA-9200, TCA-
9800, TCP, TrueNet, TrueCopy, TrueCopy System Technology, TrueCopy
Technology, Powered By R-Quest and Powered By Global DiscWare are
trademarks of Global DiscWare, Inc. Other brand names and product names
are trademarks or registered trademarks of their respective companies.
Global DiscWare Inc. may also claim other names, words or phrases
contained in this manual as trademarks.
PIRACY / ILLEGAL COPYING_____________________________________
The TCA series copiers are designed to help you easily reproduce material for
which you own the copyright or have obtained permission from the copyright
owner to make copies. Unless you own the copyright or have permission from
the copyright owner to make copies, you may be violating copyright law and
be subject to payment of fines, damages and / or other remedies. Global
DiscWare Inc. accepts no responsibility for the use or misuse of this
equipment for illegal purposes. If you are uncertain about your rights, contact
your legal advisor.
WARRANTY___________________________________________________
Global DiscWare, Inc. (hereinafter “Global DiscWare”) warrants its Products to
be free from defects in materials and workmanship under normal and proper
usage for the period of one year from the date of shipment from Global
DiscWare or from Global DiscWare’s authorized, manufacturing subcontractor
to an authorized Global DiscWare distributor or to an End-User. “End User”
means that person, firm, or corporation which first uses the Product on a
continuous basis in connection with its business operation. “End User” does
not include any subsequent purchaser or user of the Product.
THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER
REPRESENTATIONS MADE, BOTH EXPRESS AND IMPLIED, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Global DiscWare further warrants that the goods sold are as described, but no

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promise, description, affirmation of fact, sample model or representation, oral
or written shall be part of an order, unless set forth in these terms and
conditions, or are in writing and signed by an authorized representative of
Global DiscWare. This warranty does not apply to any Product which has
been subject to misuse, negligence, accident or normal wear and tear - or to
any Product which has been modified or repaired, improperly installed,
altered, or disassembled -except according to Global DiscWare’s written
instructions.
This warranty is subject to the following further conditions:
1) This warranty is limited to the electronic and mechanical performance only, as
expressly detailed in the Product specifications and NOT to the imbedded
software, firmware or to third party software.
2) This warranty shall not apply to any Products which are stored, or utilized, in
harsh environmental or electrical conditions outside Global DiscWare’s written
specifications.
3) This warranty is applicable only to Products shipped from Global DiscWare or
from its authorized manufacturing subcontractor subsequent to June 1, 2007.
4) This warranty shall be valid only if the Product was purchased by the End
User from an authorized Global DiscWare Distributor/Reseller.
5) Heavy use (per recorder or printer, 12,000 discs / 100 cartridges) may require
consumable items such as printers or recorders to be serviced within the
warranty period. Parts replaced in the course of a service are warranted to be
free of defects in material and workmanship for a period of ninety (90) days,
or until the expiration of the original warranty (whichever is the later), and are
subject to the same service interval requirements.
6) Removal of the Global DiscWare / R-Quest by Global DiscWare Label or
Serial number from the product will void this warranty.
7) Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the
FlashJet 4800 and Si1000 printers. Using, or attempting to use cartridge
refills or attempting to ‘bulk ink’ the printers will void this warranty.
Purchaser’s Remedies
If a Global DiscWare Distributor or an End User desires to make a warranty
Claim, the Distributor or End User shall, if requested by Global DiscWare, ship
the Product to Global DiscWare’s authorized service facility, postage or freight
prepaid. Global DiscWare shall, at its option, take one of the following two
courses of action for any Products which Global DiscWare determines are
defective in materials or workmanship:

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1) Repair or replace the Product and ship the Product to the End User or to the
authorized Global DiscWare Distributor, postage or freight prepaid; or
2) Replace with a new product and ship the product to the End User or to the
authorized Global DiscWare Distributor, postage or freight prepaid.
PURCHASER’S REMEDIES SHALL BE LIMITED EXCLUSIVELY TO THE
RIGHT OF REPLACEMENT OR REPAIR AS PROVIDED AND DOES NOT
INCLUDE ANY LABOR COST OR REPLACEMENT AT END USER’S SITE.
GLOBAL DISCWARE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF THIS WARRANTY,
INCLUDING WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM
PROPERTY DAMAGE, PERSONAL INJURY OR BUSINESS
INTERRUPTION.
Governing Law and Venue
The sale and purchase of Products covered hereby and all terms and
conditions of this Warranty shall be governed by the laws of the State of
Minnesota, and any disputes hereunder shall be venued in the Hennepin
County District Courts in Minneapolis, Minnesota.
If Your Product Requires Support
If your product requires servicing, you should first contact the place of
purchase and request support. If the service request cannot be completed by
the place of purchase, you should contact Global DiscWare directly using one
of the following methods:
E-Mail: [email protected]
Telephone: [phone]
Fax: [phone]
Before shipping any item to Global DiscWare, first obtain an RMA (Return
Material Authorization) Number from Global DiscWare support. This number
must be placed on the outside of the product packaging where it can be easily
found otherwise the item will be refused and returned at the sender’s
expense.
All products returned to Global DiscWare under warranty MUST be in original
Global DiscWare / R-Quest by Global DiscWare supplied packaging. If you
do not have the original packaging, new packaging can be supplied for a
charge. Please contact Global DiscWare for the cost of replacement
packaging, which may vary based on the product, and your location. Your
warranty will be voided if original Global DiscWare / R-Quest by Global
DiscWare packaging are not used.
Within the first 30 days of warranty, Global DiscWare will cover the cost of
shipping to the Global DiscWare factory via UPS Ground or other similar

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transportation method; otherwise you are responsible for the cost of shipping
the product to Global DiscWare.
During the warranty period, Global DiscWare will cover the cost of returning
the repaired product to you via UPS Ground or other similar transportation
method. If you require a more urgent transportation method, upgrades can be
arranged for a charge, which in all cases must be pre-paid.

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TABLE OF CONTENTS
QUICK START............................................................................................................................................. 1
BOX CONTENTS.......................................................................................................................................... 1
OPERATING ENVIRONMENT ........................................................................................................................ 2
POWER ON.................................................................................................................................................. 2
QUICKSTART COPYING .............................................................................................................................. 2
QUICKSTART COMPARING......................................................................................................................... 3
OPERATION ................................................................................................................................................ 4
TURNING ON.............................................................................................................................................. 4
KEYBOARD................................................................................................................................................. 5
< YES Key (left cursor or ‘Y’ on a USB keyboard) .............................................................................. 5
> NO Key (right cursor or ‘N’ on a USB keyboard)............................................................................ 5
/\ Key (up cursor on a USB keyboard) .................................................................................................. 5
\/ Key (down cursor on a USB keyboard) ............................................................................................. 5
Enter Key (Enter or Return key on a USB keyboard)........................................................................... 5
Stop Key (use the escape key on a USB keyboard)............................................................................... 5
LCDDISPLAY............................................................................................................................................. 6
MENUS STRUCTURE ................................................................................................................................... 6
Copy...................................................................................................................................................... 6
Compare................................................................................................................................................ 6
Batch Mode........................................................................................................................................... 6
Image Functions ................................................................................................................................... 6
Utilities.................................................................................................................................................. 7
Setup Menu ......................................................................................................................................... 11
PASSWORD MENU..................................................................................................................................... 14
NETWORK SET-UP MENU.......................................................................................................................... 15
Use DHCP.......................................................................................................................................... 15
Set Network Name............................................................................................................................... 15
Duplicator IP...................................................................................................................................... 15
Network Mask ..................................................................................................................................... 16
Gateway IP Address............................................................................................................................ 16
Network Active.................................................................................................................................... 16
N/W Fast Start..................................................................................................................................... 16
TIME &DATE........................................................................................................................................... 16
Set Time............................................................................................................................................... 16
Set Date............................................................................................................................................... 16
Set Date Format.................................................................................................................................. 17
ENTERING TEXT ....................................................................................................................................... 17
Disc Image Name................................................................................................................................17
Key String ........................................................................................................................................... 17
Numbers.............................................................................................................................................. 17
COPYING DISCS ........................................................................................................................................ 18
COMPARINGDISCS ................................................................................................................................... 19
BATCH MODE........................................................................................................................................... 19
APPENDIX A - ERROR MESSAGES..................................................................................................... 21
APPENDIX B - SETUP............................................................................................................................. 23
DEFAULT SETUP ....................................................................................................................................... 23
Duplication Options Setup.................................................................................................................. 23
Read/Write Speed................................................................................................................................23
SUPPORTED FORMATS .............................................................................................................................. 24

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MENU STRUCTURE ................................................................................................................................... 25
APPENDIX D – CD CREATION HINTS & TIPS................................................................................... 27
DISCS FOR DISTRIBUTION ......................................................................................................................... 27

1
Quick Start
Your new TCA Autoloader is designed to allow fast, easy and reliable
duplication of discs.
The following sections will get you started copying or comparing discs quickly.
Useful features are ignored here, so after getting started using these
instructions we recommend you browse the Operation section to become
familiar with all the powerful features of your TCA Autoloader. Possible errors
are also bypassed. If you encounter problems see the Error Messages section
of this manual.
Box Contents IMPORTANT NOTE:
The removal of this product should be undertaken by at least two people
because of its size and weight. Please ensure safe manual handling
procedures are followed.
Carefully remove your TCA Autoloader from its shipping carton and verify that
all parts are present. If there are missing or damaged parts contact Global
DiscWare or an authorized distributor immediately to correct any mis-packed
or missing parts.
You should find the following packaged with your Autoloader:
TCA Autoloader
Power Cord
This user manual
NOTE:
If you’re TCA Autoloader is damaged during shipment, please contact the
freight carrier first, and then contact your distributor or Global DiscWare.
You should save your shipping materials so that if the need arises you can
return your Autoloader for service. This packaging was designed specifically
for shipping your Autoloader. Other packaging may not be as suitable.