RAID Machine 5000 User manual

12/16/24 Bays SAS JBOD Enclosure
USER Manual
Version: 1.2
Issue Date: July, 2017
www.raidmachine.com
RAID Machine 5000 Series

Copyright and Trademarks
The information regarding products in this manual is subject to change
without prior notice and does not represent a commitment on the part
of the vendor, who assumes no liability or responsibility for any errors
that may appear in this manual. All brands and trademarks are the
properties of their respective owners. This manual contains materials
protected under International Copyright Conventions. All rights
reserved. No part of this manual may be reproduced in any form or by
any means, electronic or mechanical, including photocopying, without
the written permission of the manufacturer and the author.
FCC Statement
This equipment has been tested and found to comply with the lim-
its for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against in-
terference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation.
Manufacturer’s Declaration for CE Certication
We conrm 5000 series 12/16/24-bay 12Gb/s JBOD enclosure have
been tested and found compliant with the requirements in the council
directive relating to the EMC Directive 2004/108/EC. Regarding to the
electromagnetic compatibility, the following standards were applied:
EN 55022: 2006, Class A
EN 61000-3-2: 2006
EN 61000-3-3: 1995+A1: 2001+A2: 2005
EN 55024:1998+A1:2001=A2:2003
IEC61000-4-2: 2001
IEC61000-4-3: 2006
IEC61000-4-4: 2004
IEC61000-4-5: 2005
IEC61000-4-6: 2006
IEC61000-4-8: 2001
IEC61000-4-11: 2004

Contents
1. Introduction ................................................................ 6
1.1 Overview .........................................................................6
1.1.1 Enclosure Front View ....................................................7
1.2 SAS Expander ................................................................ 10
1.3 Power Supply/Cooling Fan Modules .................................... 11
1.4 Enclosure Alarm.............................................................. 12
1.5 Enclosure Working Mode .................................................. 12
2. Hardware Installation ............................................... 15
2.1 Installing an Enclosure into the Rack ................................. 16
2.2 Installing or Removing SAS/SATA ..................................... 17
Drives in the Enclosure.................................................... 17
2.2.1 Installing SAS/SATA Drives in the Enclo-........................ 18
sure ......................................................................... 18
2.2.1.1 Installing 2.5-inch Drives into 2.5-inch or ................ 18
3.5-inch Drive Tray............................................... 18
2.2.1.2 Installing 3.5-inch Drives into 3.5-inch Drive ............ 20
Tray .................................................................... 20
2.2.2 Installing SATA Drives with Interposer .......................... 21
Board....................................................................... 21
2.2.2.1 Installing 2.5-inch Drives into 3.5-inch Drive ............ 21
Tray .................................................................... 21
2.2.2.2 Installing 2.5-inch drives into 2.5-inch drive tray ...... 23
2.2.2.3 Installing 3.5-inch Drives into 3.5-inch Drive ............ 24
Tray ................................................................... 24
2.2.3 Removing Drives from the Enclosure ............................. 25
2.3 Installing or Removing the Expander in ............................. 25
the Enclosure ................................................................. 25
2.3.1 Installing the Expander into the Enclosure ..................... 25
2.3.2 Removing the Expander from the Enclosure ................... 26
2.4 Installing and Removing the Power .................................. 27
Supply/Cooling Fan Modules ............................................. 27
2.4.1 Installing the Power Supply/Cooling Fan ....................... 27
Modules.................................................................... 27
2.4.2 Removing a Power Supply/Cooling Fan ........................ 27
Modules.................................................................... 27
2.5 Installing the Power Cord Clamp ....................................... 28
2.6 Connecting the SAS JBOD Enclosure ................................. 30
2.6.1 Connecting the Host System ........................................ 30

2.6.2 Connecting Additional Enclosure ................................... 30
2.6.3 Power Up the Enclosure ............................................. 30
2.7 Conguring the Enclosure................................................. 31
3. LCD Conguration Manager ....................................... 32
3.1 Using LCD Front Panel Touch-Control Keypad ..................... 32
3.2 Navigation Map of the LCD .............................................. 34
4. CLI Features.............................................................. 37
4.1 Commands..................................................................... 38
• Help Command ................................................................ 38
• PASS Command ............................................................... 38
• LO Command .................................................................. 39
• LINK Command ............................................................... 39
• EDFB Command (Same as “DHPM”).................................... 42
• TH Command .................................................................. 44
• GROUP Command ............................................................ 46
• SYS Command................................................................. 48
● BU Command .................................................................. 49
• FAN Command................................................................. 50
• SPIN Command ............................................................... 51
• ST Command................................................................... 52
• LSD Command................................................................. 53
• SHOWLOGS Command...................................................... 55
• FDL Command ................................................................. 55
• Counters Reset Command ................................................. 57
• Sasaddr Command ........................................................... 58
• Sub Command................................................................. 58
Technical Specications ................................................ 60

INTRODUCTION
6
1. Introduction
1.1 Overview
RAID Machine 5000 Series 12Gb/s SAS-to-SAS JBOD enclosures
provide a 2U/3U rack-mounted external storage chassis capable of
accommodating up to 12/16/24 12Gb/s SAS drives or 6Gb/s SATA
drives. The enclosure can support both 3.5-inch disk drives and
2.5-inch disk drives. The dual expander models provide fault-toler-
ant links across separate SAS domains, while the single expander
models provide a straight-through data path. If your enclosure has
two expander modules and you are installing SATA disk drives, an
interposer board is required so that both expander modules can ac-
cess the SATA disk drives.
The 12Gb/s SAS-to-SAS JBOD enclosures incorporate the latest
enhancements in SAS along with new LSI DataBolt bandwidth
optimizer technology. This is designed to help facilitate the indus-
try transition to 12Gb/s SAS-enabled systems by allowing users
to take advantage of 12Gb/s speeds while utilizing existing 6Gb/s
drives and backplanes. Using DataBolt, the SAS-to-SAS JBOD
buers 6Gb/s data and then transfers it out to the host at 12Gb/s
speeds in order to match the bandwidth between faster hosts and
slower SAS or SATA devices.
Each SAS-to-SAS JBOD enclosure connects to the host system
through one Mini SAS HD SFF-8644 connector (In) and two Min
SAS HD SFF-8644 connectors (In/Out and Out) to the next SAS-
to-SAS JBOD enclosure. Conguration and environmental informa-
tion is accessible either via in-band or out-of-band serial port. The
enclosure can be daisy-chained with up to seven additional enclo-
sures to provide up to 84 (2U-16)/112 (3U-16)/168 (2U-24) drives
per controller host connection. The total drive numbers depend on
the RAID controller or the host adapter rmware. Host-based RAID
conguration is supported via an external SAS/Fibre/iSCSI to SAS
RAID controller, external series SAS RAID and SAS host adapters.

INTRODUCTION
7
Figure 1-2. 12-bays Front View
Figure 1-3. 16-bays Front View
Figure 1-4. 24-bays Front View
1.1.1 Enclosure Front View
● 2U-12 bays SAS JBOD Front View
● 3U-16 bays SAS JBOD Front View
● 2U-24 bays SAS JBOD Front View
●Disk Slot Numbers
To perform a disk hot-plug procedure, you must know the
physical disk slot number for the drive that you want to
install or remove. The number on the drive tray shows how
SAS JBOD enclosure disk slots are numbered.

INTRODUCTION
8
LED Normal status Problem Indication
Blue LED
(Activity)
1. When the activity LED
is lit, there is I/O acti-
vity on that disk
drive.
2. When the LED is not
lit; there is no activity
on that disk drive.
N/A
Green/Red LED
(Power/Fault)
1. When the fault LED is
lit, there is no disk
present.
2. When the link LED is
lit, there is a disk pre-
sent.
1. When the fault LED is o, the
disk is present and status is
normal.
2. When the fault LED is blink-
ing (2 times/sec.), the disk
drive has failed and should
be hot-swapped immediately.
3. When the activity LED is lit
and fault LED is fast blinking
(10 times/sec.) there is re-
building activity on that disk
drive.
Figure 1-6. 3.5-inch SAS/SATA Drive Tray LED
Figure 1-5. 2.5-inch SAS/SATA Drive Tray LED
Drive Tray LED Indicators
Each drive tray in your enclosure has two LEDs: an activity
LED (blue) and one power/fault (two colors green/red) status
LED. The activity LED ashes whenever the drive is accessed.
The following table describes the SAS JBOD enclosure drive tray
LED status.

INTRODUCTION
9
●1.3.2 Enclosure Rear View
Figure 1-7. 12-bays Rear View
Figure 1-8. 16-bays Rear View
Figure 1-9. 24-bays Rear View

INTRODUCTION
10
1.2 SAS Expander
Each SAS expander provides data path and enclosure management
functions for the enclosure, including:
• Monitoring and controlling enclosure environment elements (tem-
perature, cooling fans, power supplies, and enclosure LEDs)
• Controlling access to the drives
• Communicating enclosure attributes and states to the host server
The rear of SAS expander panel is shown as below:
There is one 6-pin UART RJ-11 connector (for CLI manager), one
RJ-45 LAN connector (manufacturer use only) and three SAS chan-
nel ports. The following table describes the SAS expander link/ac-
cess LED.
SAS Port LED Status
Link LED
(Green light)
1. When SAS port link LED is lit for 1 second and turns o
for 3 seconds that indicates one link has connected.
2. When SAS port Link LED is lit for 2 seconds and turns
o for 2 seconds that indicates two links have con-
nected.
3. When SAS port Link LED is lit for 4 seconds that indi-
cates four links have connected. This is most common.
Access LED
(Blue light)
When access LED is lit that indicates the SAS host is ac-
cessing to the SAS enclosure.
Figure 1-10. Expander I/O Shield
Note:
At least one SAS expander must be installed in the enclosure.
If only one SAS expander is installed, it must be in the prima-
ry SAS expander slot and the other one must contain a cover.

INTRODUCTION
11
Power LED Status Indication
AC_OK (Green LED) The AC_OK LED indicates that the AC line is present and
above the minimum AC input voltage threshold.
FAULT (Red LED) The FAULT LED is driven by the microprocessor and will
indicate that a power supply fault has occurred.
The power supply cooling shall be provided by the internal tandem
fans, powered by the common 12V rail voltage. Fan speed is con-
trolled by PWM input signal. The power supply rmware determines
the fan RPM required to provide forced air cooling using data from
a thermal sensor in the power supply that reects the output
loading.
The cooling fans included on the power supply run on separate con-
trol circuits from the power supply. Therefore, if one power supply
fails, the failed power’s fan continues to work on the power sup-
plied from the other good power supply.
The following table describes the power LEDs status.
1.3 Power Supply/Cooling Fan Modules
The enclosure supports two separate power modules. Each of
them contains an integrated power supply and two cooling fans.
The LEDs on the JBOD enclosure’s power supplies indicate status of
the power supply: one for AC_OK (green) and other FAULT (red).
The following gure is shown LEDs on the power supply module.
Figure 1-11. Power Supply Front View
Note:
The expander controller may automatically shut down the en-
closure if overheating occurs.

INTRODUCTION
12
1.4 Enclosure Alarm
An audible alarm is activated if any of the fault conditions occur,
such as Voltage, Temperature, Fan, Power Supply or from SES2.
The “BU command” on the CLI allows you to control the buzzer at-
tributes that have been controlled by SAS expander H/W. There are
four sound levels dened by the expander H/W. You can temporar-
ily mute it with the “BU Command”. The buzzer still can be activat-
ed by the next dierent event.
Note:
It is rare for both expander modules to fail simultaneously.
However, if this occurs, the JBOD enclosure can not issue criti-
cal or non-critical event alarms for any enclosure component.
1.5 Enclosure Working Mode
The enclosure can run in one of two modes:
1. Normal Mode (default)
2. Zone Mode
You must select either mode using the CLI GROUP command and
restart the enclosure again to take eect. Changing the mode while
the enclosure is on will not aect enclosure operation until the
enclosure is rebooted. The following example shows the 12 bays
JBOD connection. A connection with the 16/24-bay JBOD is exactly
the same.
• Normal Mode (default)
In normal mode (default), a SAS host can communicate with up
to 12 drives in the enclosure via a single expander or dual ex-
panders. The three external cable ports and all devices/phys slots
will associate with one zone group. Expander ports may support
being attached to SAS initiator (host) ports, SAS and/or SATA
target ports, and to other expander ports. The SAS RAID
controller or SAS host adapter can support daisy-chaining
enclosures. The following gure shows how to connect the
external Mini SAS HD cable from the SAS RAID controller
that has external ports to the SAS JBOD external drive
enclosures.

INTRODUCTION
13
(1). Single Controller Mode
(2). Dual Controller Mode
Figure 1-12. Single Module Daisy-chain
Figure 1-13. Dual Module Daisy-chain
• Zone Mode
In zone mode, the enclosure can be split into up to 8 virtual
groups. Each group drive channels and external cable connectors
are assigned by CLI GROUP command. The following gure is
shown the enclosure which is split into 2 virtual groups. Each
group drive channels are controlled by individual host adapter
using SAS CH1 and SAS CH2.

INTRODUCTION
14
Note:
Please refer to chapter 3 CLI Features of GROUP command
which is used to associate the external port and the devices/
phys slot.
Figure 1-14. Zone Mode Example

HARDWARE INSTALLATION
15
2. Hardware Installation
This chapter explains how to install the following components:
• Rack installation guide
• Drives and drive carriers
• SAS expander modules
• Power supplies
Unpack
Unpack and install the hardware in a static-free environment. The
SAS JBOD enclosure is packed inside an anti-static bag between
two sponge sheets. Remove it and inspect it for damage. If the SAS
JBOD enclosure appears damaged, or if any items of the contents
listed below are missing or damaged, please contact your dealer or
distributor immediately.
Checklist
The SAS JBOD enclosure kit include the following items in the ship-
ping package:
• SAS JBOD enclosure
• RAID rack kit
• Mounting hardware (attachment rails, screws, etc.)
• Power cords
• RJ11 to DB9 serial communications null-modem cable
• User manual
Installing into a Enclosure Rack
Before you install the rack for your SAS JBOD enclosure, please
make sure you have these rack kit components:
• One pair of rear mounting bracket rails
• One pair of front length extension rails
• 10-32 x 0.5-inch ange-head Phillips screws (8)

HARDWARE INSTALLATION
16
2.1 Installing an Enclosure into the Rack
The following sections show the 2U-12 bays installation. An instal-
lation with the 3U-16 bays and 2U-24 bays are exactly the same.
1. Using supplied screws to secure the rear mounting-bracket
rails and the front length extension rail and then secure them on
the front vertical rail and rear vertical rail, as shown below.
Make sure that all connections are tightened before continuing.
2. Slide the rear side of enclosure fully onto the rack until the en-
closure front panel touches the front vertical rails. Align the
mounting holes of the enclosure on the front vertical rail holes.
We recommend using two people to get the enclosure onto the
rails.
Figure 2-1. Attaching the Mounting Rails to the Cabinet

HARDWARE INSTALLATION
17
3. Secure the enclosure to the front vertical rail and mounting-
bracket rail on both sides.
2.2 Installing or Removing SAS/SATA
Drives in the Enclosure
Your enclosure supports up to 12/16/24 3.5-inch disk drives or
12/16/24 2.5-inch 12Gb/s SAS or 6Gb/s SATA drives, each one
contained in its individual drive carrier. Each drive is hot-pluggable,
allowing you to remove and insert drives without shutting down
your enclosure.
This section describes how to install or remove drives in your en-
closure.
Figure 2-2. Sliding the Enclosure onto the Rails
Figure 2-3. Attaching the Front of the Enclosure

HARDWARE INSTALLATION
18
2.2.1 Installing Drives in the Enclosure
Follow the steps below to install the drives into drive tray.
2.2.1.1 Installing 2.5-inch Drives into 2.5-inch or
3.5-inch Drive Tray
1-1. Install the drives into the drive tray and make sure the
holes of the disk trays align with the holes of the drive.
1-2. Turn the drive tray upside down and using a screwdriver
to secure the drive to the drive tray by four of the mount-
ing screws.
Note:
Be careful when handling and storing the drives. The tray pro-
vides some protection, but the drives and tray connectors can
be damaged by rough handling. When removing the drives
from the enclosure, place them on a padded surface. Do not
drop the drives.
Figure 2-5. Put 2.5-inch
SAS/SATA Drive into 3.5-
inch Disk Tray
Figure 2-4. Put 2.5-inch
SAS/SATA Drive into 2.5-
inch Disk Tray
Figure 2-7. 3.5-inch Drive
Carrier with 2.5-inch SAS/
SATA Drive
Figure 2-6. 2.5-inch drive
Carrier with 2.5-inch SAS/
SATA Drive

HARDWARE INSTALLATION
19
2. After installing the drive into the drive tray completely, make
sure the drive tray latch is open, then slide the drive tray with
the attached drive into the enclosure drive slot.
3. Gently slide the drive tray back of the enclosure drive slot
until the bottom of the open carrier handle makes contact
with the enclosure face plate.
4. Click the drive tray latch into position, then continuing to slide
the other drive tray into the slot.
5. Turn the key-lock to the proper position, using the “Star
Wrench L-Handle“ in the shipping box. The key-lock is unlock,
if the dot on its face is in the unlock orientation.
Note:
To ensure proper airow for enclosure cooling, each slot
should contain a drive tray.
Figure 2-10. Locking Drive Tray
Figure 2-8. Installing 2.5-inch
Drive into Enclosure
Figure 2-9. Installing 3.5-inch
Drive into Enclosure

HARDWARE INSTALLATION
20
Figure 2-11. Putting Drive into Drive Tray
Figure 2-12. Securing Drive
2.2.1.2 Installing 3.5-inch Drives into 3.5-inch Drive
Tray
1-1. Install the drives into the drive tray and make sure the
holes of the drive trays align with the holes of the drive.
1-2. Turn the drive tray upside down and using a screwdriver to
secure the drive to the drive tray by four of the mounting
screws.
2. After installing the drive into the drive tray completely, make
sure the drive tray latch is open, then slide the drive tray with
the attached drive into the enclosure drive slot.
3. Gently slide the drive tray back of the enclosure drive slot
until the bottom of the open carrier handle makes contact
with the enclosure face plate.
Figure 2-13. Installing Drive into Enclosure