RAID Xanadu User manual

Xanadu
User’s Guide
NOTE:
Read this manual carefully before using the unit. Keep this
manual nearby as a handy reference and refer to the
"CAUTION" and "WARNING" statements whenever necessary.
RAID CONFIDENTIAL AND PROPRIETARY
All rights reserved by RAID Inc.. This document must be used
solely for the purpose for which it was furnished by RAID Inc..
No part of this document may be reproduced or disclosed to
others, in any form, without the prior written permission of RAID
Inc..
7/1/2008

Introduction
At this time, we would like to thank you for purchasing RAID Inc. products.
This manual is written at the level of an individual who is capable of server system construction and
network setup. It is for systems that meet the following conditions.
Connected servers and OS:
Windows or Linux supported by RAID Storage program products
For details, refer to the “RAID Storage Manager Installation Guide”, as well as
the “RAID Storage PathManager Installation Guide” and “RAID Storage
ControlCommand Installation Guide”, depending on your purchase.
* Xanadu-beta version supports only Windows and Linux servers (excluding the
Itanium
Processor Familiy).
Configuration: Storage Area Network and Direct Attached Storage configurations containing
the sample recommended configuration in the figure below
Other: Fibre Channel switches and modems are not covered.
* These require separate setup by maintenance personnel.
Chapters 7 through 14 of this manual describe facilities that are restricted to Windows and Linux
environments.
To use them in another operating system environment, ask your maintenance service agent, since
maintenance personnel of the maintenance service agent will configure the RAID Storage unit.
This guide explains the general methods used in setting up RAID Storage itself, installing RAID Storage
Manager, and installing RAID Storage ControlCommand.
Prepare in advance for program products for which a license sheet is included.
D1 series/D3 series
LAN
Management
server
SAN
Fibre Channel
Storage Manager *1
server
Business
server
Client
LAN
PathManager
ControlCommand
*1 Included as a product in BaseProduct
Storage Manager *1
client
Figure i. Sample Recommended Configuration
This guide also documents procedures for setting up products for the first time that are based on the
sample recommended configuration in the figure. If your configuration is different, read the
appropriate changes into the procedures.
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For installation on management servers and business servers, setup methods in Windows and Linux
vary depending on the OS that is used.
For details about each software product, refer to the manual that comes with each software product.
The tasks documented in this manual can also be entrusted to your maintenance service agent.
Remarks
1. This guide explains functions implemented by the following program products:
RAID Storage Manager and RAID Storage BaseProduct
RAID Storage AccessControl
2. This guide is applicable to the program products of the following versions:
RAID Storage Manager Ver5.1 or later
RAID Storage BaseProduct Ver5.1 or later
3. The following terms in this guide refer to the corresponding RAID Storage software products unless
otherwise stated.
Term RAID Storage Software Product
Storage Manager RAID Storage Manager
BaseProduct RAID Storage BaseProduct
ControlCommand RAID Storage ControlCommand (Note)
AccessControl RAID Storage AccessControl
PathManager RAID Storage PathManager
Note: RAID Storage ControlCommand is a program product that has integrated the following
five functions.
ReplicationControl
SnapControl
ReplicationControl/DisasterRecovery
ProtectControl
PowerControl
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The following terms in this guide refer to the corresponding RAID Storage software manuals unless
otherwise stated.
Term RAID Storage Software Manual
PathManager User’s Manual (Linux) RAID Storage Software
RAID Storage PathManager User’s Manual (Linux)
PathManager User’s Manual (Windows) RAID Storage Software
RAID Storage PathManager User’s Manual (Windows)
User’s Manual (UNIX) RAID Storage Software
RAID Storage Manager User’s Manual (UNIX)
User’s Manual RAID Storage Software
RAID Storage Manager User’s Manual
Configuration Setting Tool User’s Manual
(GUI)
Data Replication User’s Manual (Function
Guide)
RAID Storage Software
Configuration Setting Tool User’s Manual (GUI)
RAID Storage Software
Data Replication User’s Manual (Function Guide)
Snapshot User’s Manual (Function Guide) RAID Storage Software
Snapshot User’s Manual (Function Guide)
5. In this document, the capacity is calculated based on units of 1024 (for example 1 KB = 1024 bytes)
unless otherwise specified.
Trademarks and registered trademarks
UNIX is a registered trademark of The Open Group in the United States and other countries.
Microsoft®, Windows®, and Windows Vista™ are trademarks or registered trademarks of
Microsoft Corporation in the United States and other countries.
Linux is a trademark or registered trademark of Mr. Linus Torvalds in the United States and other
countries.
Java and JRE (Java™ 2 Runtime Environment) are registered trademarks of Sum Microsystems,
Inc.
Other product names and company names, etc. are trademarks or registered trademarks of the
associated companies.
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Text Conventions
The following symbols are used throughout this guide.
Display Types
Type Description
Items that are mandatory or require attention when using the unit
Information such as restrictions on operations
Supplemental explanations of text
The table below explains notation used in this guide.
Disk array unit Denotes unit NF51x1-xR4xx-* shown on the front cover.
Disk enclosure Denotes an NF5021-xE60x extended SAS/SATA disk enclosure.
Disk drive Denotes a hard disk drive with an exclusive tray.
NF5021-xM6xxx (SAS drive)
NF5021-xM8xxx (SATA drive)
* SATA is referred to as “ATA” in the software.
Dummy tray Denotes an exclusive tray (used for an uninstalled hard disk drive).
Host bus adapter (HBA) Denotes a Fibre Channel controller.
DAC (disk array controller) Denotes a disk array unit.
CONT (controller) Denotes a controller in the DAC portion.
Extended BBU Denotes an extended battery backup unit.
DE (disk enclosure) Denotes a disk enclosure.
PS (power supply) Denotes a power supply (unit)
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Safety Precautions
Carefully read and understand these Safety Precautions before using this unit in order to use it
safely.
The following symbols are used in this guide to make it easy to understand how to operate the unit
safely and correctly.
WARNING Indicates that there is a risk of death, serious injury, or burns.
CAUTION Indicates that there is a risk of injury and/or loss of assets.
Risks and necessary actions to reduce risks are indicated individually by the following symbols.
Indicates that smoking and/or ignition may occur.
Indicates that you may be electrically shocked.
Indicates proper procedure for safety.
Indicates that the plugs of power cords should be removed for safety.
Indicates general prohibitions.
Indicates that fire should not be brought near devices for safety.
Indicates that devices are prohibited from being disassembled for safety.
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Notes on Safety
Before using the disk array unit, carefully read and understand these "Notes on Safety" for safe use
of the unit.
WARNING
Never use the disk array unit in a location where there is flammable gas or
combustible material. Doing so could cause a fire or explosion.
Do not use the disk array unit in a location that is unusually damp or a location where
water is handled. Doing so could cause failure, electric shock, or fire.
Do not install the disk array unit in a dusty location.
Remove dust adhering to the unit, outlets, and power cord plugs.
Using these with dust on them could cause a fire.
Do not perform any disassembly or rebuilding other than that described in this
manual.
Doing so could cause failure, electric shock, or fire.
Do not install the disk array unit in a location where there is direct sunlight or near a
heater or other object that generates heat.
Doing so could cause failure, fire, or electric shock.
Do not handle the disk array unit with wet hands.
Doing so could cause electric shock.
Do not set up the disk array unit in an unstable location.
If it fell, it could cause failure or injury.
Install the disk array unit so that vent holes are not blocked.
Blocking the vent holes could cause the temperature inside the unit to rise, leading to
failure or fire.
If abnormalities such as smoking or odors occur, turn off the power to the disk array
unit and remove the power plug from the outlet.
Immediately request inspection and repair from your sales or maintenance service
agent.
When moving the disk array unit, do so after removing power cords and cables.
Moving it while these are connected could cause failure, electric shock, or fire.
Do not put your hands into the disk array unit.
If you must put your hands into the unit, do so after turning off the power and
removing power plugs from outlets.
Be careful not to catch or bump your fingers.
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WARNING
Warnings concerning power
Do not overload an outlet with the power cords of the disk array unit and extended
BBU.
Doing so could cause a fire.
Do not put heavy objects on the power cords of the disk array unit or extended BBU.
If the covering of a power cord is torn, it could cause a fire or electric shock.
Although the disk array unit and extended BBU are compatible with AC 100 V-AC 240
V, the accompanying power cords are as follows according to model number.
Model numbers NF5111-S*/NF5131-S*: For AC 100 V
Model numbers NF5111-N*/NF5131-N*: For AC 200 V
When using the accompanying power cord, use it with AC 100 V (50/60 Hz) or AC
200 V (50/60 Hz), depending on the product model number.
Using it with a different voltage could cause electric shock, smoke, or fire.
Insert the plug of the power cord of the disk array unit or extended BBU in an outlet
securely.
Provide sufficient slack in the power cord so that excessive force is not placed on the
power cord plug or the power cord.
If the power cord is disconnected during operation, it could cause data loss or failure.
To prevent electric shock, connect the power cords of the disk array unit and
extended BBU to outlets that have ground terminals.
Grounding to an object such as a gas pipe is hazardous and must never be done.
Warnings concerning batteries
The batteries of the disk array unit could explode if brought near flames or soaked in
water.
When lithium batteries (button batteries) and nickel metal hydride batteries no longer
operate correctly due to their life spans, do not disassemble, exchange, or charge
them yourself, but contact your sales or maintenance service agent.
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WARNING
It is recommended that setup and maintenance of the disk array unit be entrusted to
service engineers with specialized knowledge from your maintenance service agent.
For details, contact your sales agent.
Although installation and maintenance of the disk array unit can be done by
customers themselves, they must understand that RAID and its sales agents shall not
assume responsibility for any damage to the disk array unit, its components, or
connected devices or for any outcome occurring during, before, or after operation
when customers do these things themselves.
When installing the disk array unit, follow the documentation in the “Disk Array Unit
Installation Guide.”
The “Disk Array Unit Installation Guide” is included in the accompanying CD.
Because the disk array unit is precision equipment, do not expose it to strong
vibrations or shock, regardless of whether the power is on or off.
Do not disconnect a disk drive, cable, or other part while the power is on.
If customers themselves change connections of the disk array unit system once it has
been configured, there is a risk of operation ceasing or data disappearing. To change
connections, it is recommended that you ask your maintenance service agent.
To expand the system, turn off the power of the disk array unit and remove power
cords from outlets.
Not doing so could cause failure or electric shock.
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WARNING
Be sure to perform backup of the data of the disk array unit regularly.
It is recommended that particularly important files be backed up on media such as
magnetic tape.
Reason: The disk array unit, which is available on strictly hard failures, cannot cope
with unexpected vibrations or shocks, power cuts due to electrical outages, or soft
faults. Damage from soft faults can be kept to a minimum by performing backups.
A hard failure is a phenomenon such as a disk drive being damaged or a disk drive
being unable to rotate.
A soft fault is a phenomenon such as a human error or a host malfunctioning.
It is recommended that the latest software and firmware for the disk array unit be
used.
The disk array unit could be destroyed if you power it off or it becomes powered off
while updating its firmware. Be sure that it does not become powered off during a
firmware update.
Do not power off the disk array unit or the host unit or reset the host unit if the
ACTIVE/FAULT LED (green or orange) of a disk drive of the disk array unit is
blinking, if the host unit shows that a disk is being accessed, or if it shows that
initialization is in progress.
If a fault occurs in the disk array unit, the SERVICE LED of the disk array unit and the
FAULT LED corresponding to the faulted component illuminate.
When faults occur, contact your sales or maintenance service agent.
Cautions concerning power
If a component of the disk array unit normally is not fully inserted or is loose, or if a
cable normally is not fully inserted or is loose, it could cause failure.
Always connect all power supplies of the disk array unit and pass current through
them. If no current is passed, data is not duplicated and data may be lost. A power
supply that is not connected is judged to be abnormal.
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CAUTION
Cautions concerning disk drives
A disk drive is an electronic device.
When handling one, take measures against static electricity, such as using a wrist
strap.
If you do not have a wrist strap, firmly place one hand on the unpainted metal surface of
the disk drive before handling it.
Mount three disk drives in the disk array unit at locations 00, 01, and 02 of the unit. If
these are not mounted, data may be lost.
Do not remove more than one of the drives at locations 00, 01, and 02 of the disk array
unit while the power to the unit is off. Moreover, do not turn off the power if more than
one of the drives at locations 00, 01, and 02 are removed. If you remove drives, data
may be lost.
When adding disk drives or changing the locations at which disk drives are mounted, be
sure to work on one at a time in powering them on. Install the next disk drive after
confirming that the installed disk drive is ready.
When installing a disk drive, lock the ejector after it has been inserted fully. Not
inserting it fully may cause failure.
Do not change the locations at which disk drives are installed if logical disks have been
configured. Data may be lost.
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CAUTION
Cautions concerning batteries
The batteries of the disk array unit have a life span.
If batteries are used past their life span, the backup time cannot be guaranteed and
user data may be destroyed on a power outage.
When replacing batteries due to their life span, a request for battery purchase and
maintenance must be made.
Ask your sales or maintenance service agent for details.
Make use of backup using the battery of the disk array unit no more than 4 times per
year.
If this is done more than four times in a year, the battery life cannot be guaranteed.
Backups: Power-offs without a power-off sequence. Power outages, for example.
Performance may deteriorate while charging the battery of the disk array unit.
Reason: Fast writing in which a cache is used is not done unless the battery is fully
charged, since backup time on a power outage cannot be guaranteed.
Do not use the disk array unit at temperatures higher than what is documented in the
“Disk Array Unit Setup Guide.”
The battery life cannot be guaranteed if you use it beyond that temperature.
When disposing of batteries of the disk array unit, do so in accordance with local
government regulations.
For details, contact your local government. The unit is equipped with batteries as
follows.
Each controller: Lithium battery (button battery)
Each controller: Nickel metal hydride battery
Each extended BBU: Nickel metal hydride battery
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CAUTION
Cautions concerning cables
For the FC cables and SAS cables used in connections in the disk array unit, use
cables and cable lengths specified by RAID. If cables other than those specified are
used, data can be lost.
Check cable specifications and connectors so that there will be no wiring errors.
If the unit were operated with wiring errors, data could be lost. When correcting wiring, it
may be necessary to erase all disk drive data.
When installing, confirm that there is no bending or other damage, dust adhesion, or
dirt on connectors or contacts.
Do not forcibly insert cable connectors.
A connector cannot be connected unless it is inserted with the correct orientation and at
the correct angle.
When inserted correctly, they go in smoothly without applying excessive force. If you
cannot insert one successfully, do not forcibly insert it, but check the orientation and
shape of the connector.
Handle cable connectors carefully so that they are not dropped on a floor and
damaged.
Do not place excessive strain on the connector portion or the cable portion of an
installed cable.
Do not deform a cable by stepping on it or putting heavy objects on it.
Treat optical fiber cables with care and respect. Rough treatment of optical fiber cables
could cause deterioration of characteristics or mechanical damage (line disconnection).
(How to treat optical fiber cables)
1.Ensure a minimum bending radius of 30 mm.
2.Do not drop a cable on the floor or otherwise shock it.
3.If not connecting a cable, place caps on it.
When connecting a cable, do not discard the caps but save them (as well as those for
connectors on the unit).
Optical power may be attenuated by dust or dirt present when inserting an optical fiber
cable in a controller of the disk array unit and result in data errors. When inserting a
cable, always be sure to clean the optical connector using the following procedure.
(Cleaning method)
1.Spray air or another parts cleaning gas on the optical connector for several seconds.
2.Wipe the optical connector lightly several times with a non-fibrous cloth wetted with
isopropyl alcohol.
3. Spray parts cleaning gas on the optical connector for several seconds again.
Treat SAS cables with care and respect. Rough treatment of the cables may cause
deterioration of characteristics or mechanical damage (line disconnection).
(How to treat SAS cables)
1.Make allowance for cable forming.
2.Do not forcibly stretch a cable or otherwise stress it.
3.Ensure a minimum bending radius of 50 mm.
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WARNING
Cautions concerning LAN
In connecting to the Storage Manager, be sure to connect to a LAN port and not to a
MNT port.
Assign different addresses for the IP address of the CONT#0 LAN and the IP address
of the CONT#1 LAN. This disk array unit does not support several features, including
teaming.
Set Auto Detect for servers, hubs, and other devices connected to the LAN.
Reason: Connecting to a device in full duplex mode could cause abnormal operation.
If settings do not match, it may be impossible to connect intermittently even if
a connection is established temporarily.
To set Speed and Detect settings other than Auto Detect, ask your sales or
maintenance service agent.
Use a shielded straight cable to connect a LAN cable via a hub or a shielded
cross cable to connect it directly.
Do not place excessive strain on the cable portion or connector portion of an installed
LAN cable. Do not deform the cable by stepping on it or putting heavy objects on it.
Cautions concerning UPS
Constructing a system configuration in which a UPS is used allows the system to
operate stably even if an accidental power interruption or momentary AC power
outage occurs.
Consult your sales or maintenance service agent concerning configuring a system in
which a UPS is used.
A disk array unit and a directly connected UPS can be linked only if the host is an NX
server.
Consult your sales or maintenance service agent concerning configuring a system in
which a UPS is used.
UPSs and power controls that use ESMPRO can be used.
Consult your sales or maintenance service agent regarding UPSs and power controls
that use ESMPRO.
Do not use a UPS other than the ones specified.
Operation is not guaranteed if you use one other than one that is specified.
Do not connect a UPS to the UPS interface without the AC power turned on.
This state is equivalent to a power interruption and mistakenly causes processing for
power interruptions to operate.
Cautions concerning modems
Remote monitoring service through a modem requires a maintenance contract with a
maintenance service agent. Contact your sales agent.
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Indication on Safety
The warning label is attached to components with possible danger or their vicinity in your disk
array unit to inform the user that a hazardous situation may arise when operating the disk array
unit. (Do not intentionally remove or damage any of the labels.)
If you find any labels totally/partially removed or illegible due to damage, contact your sales
representative.
Disk Array Unit
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Power Supply
Controller
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Battery
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Disk Enclosure
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Extended Battery Backup Unit
Extended Battery Backup Unit Power Supply
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Cautions
(1) No part of this manual may be reproduced in any form without prior written consent from RAID.
(2) The information in this manual is subject to change without notice.
(3) This manual was created with the greatest care, but in the event that any technical or editorial errors or
omissions are found, contact your dealer.
(4) RAID shall not be liable for any claims of loss or lost profits caused by the use of this disk array unit,
regardless of item (3) above.
(5) This unit is not intended to be installed in installations or equipment associated with human life, such as
medical equipment, atomic installations or equipment, aviation and space equipment, transportation
installations or equipment or to be installed in and used to control installations or equipment requiring
high reliability. If this unit is used in such installations, equipment, or control systems, RAID shall not
be liable for any accident leading to personal injury or death or any property damage that may occur.
(6) If you transfer (or sell) the disk array unit to a third party, deliver this manual along with it.
© RAID Inc. 2007
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