Ramtech WES3 User manual

Page 1 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
WES3
User Guide and
Operation Manual
Visit the Members Area on
www.wesre.com
for ‘How To’ videos

Page 2 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Contents
System Units
Unit Diagrams
System Overview
CONNECT
Base Station
Call Point
Heat Detector
Smoke Detector
Link
Interface
Basic System Setup
Health and Safety
Manual Handling, Storage and Transportation
Service and Maintenance
Battery Replacement
Damaged Units
Installation Procedure
WES3 CONNECT - Basic System Setup
Initial CONNECT Setup
Language Selection
Inspection Delay
Pre Alarm Mode
Creating a network
Allocate unit numbers
Adding units to an existing group
Position units on site
 Securelyxtheunitsinplace
Test the system
Raising the alarm
Silencing the alarm
Resetting a Call Point
Raising a Medical Alert
Cancelling a Medical Alert
LED Indications
Unit Alive Indication
Amber LED Indication
Red LED Indication
System Tests
Initiating a System Test
Cancelling a System Test
System Integrity Test (Polling)
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Moving a unit on site
Removing a unit from site
CONNECT Operation
Menu Overview
Alarm
Warning Code Guide
CONNECT Pad Controls
Soft Keys
System Logs
Settings
Change Access Code
Unit Numbering
Unit Numbering LED indications
Date and Time
Back Light
Mobile Base
Communications
User Phone Details
Test Phone Number
GSM Status
SIM Card Information
Network Scan
Change Site Name
Power Off
WES3Base Station - Basic System Setup
Initial Base Station Setup
Language Selection
Inspection Delay
Pre Alarm Mode
Creating a network
Allocate unit numbers
Add units to an existing group
Position units on site
 Securelyxtheunitsinplace
Test the System
Raising the Alarm
Manual Activation
Automatic Activation
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Silencing the Alarm
Resetting a Call Point
Raising a Medical Alert
Cancelling a Medical Alert
LED Indications
Unit Alive Indication
Amber LED Indication
Red LED Indication
System Tests
Initiating a System Test
Cancelling a System Test
System Integrity Test (Polling)
Moving a Unit on Site
Removing a Unit from the Site
Base Station Operation
Menu Overview
Alarm
System Warnings
WES Warning Code Guide
Base Station Controls
Home Screen
System Logs
Settings
Change Access Code
Unit Numbering
Unit Numbering LED Indications
Date and Time
Backlight
Mobile Base
Communications
Change Site Name
User Phone Details
Test Phone Number
GSM Status
SIM Card Information
Text Message
Network Scan
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Call Point Technical Data
CONNECT Technical Data
Base Station Technical Data
Heat Detector Technical Data
Smoke Detector Technical Data
Interface Technical Data
Link Technical Data
Heat Detector Maintenance
Routine Inspection
Operational Test
Function Test
Cleaning
Smoke Detector Maintenance
Routine Inspection
Operational Test
Function Test
Cleaning
Contact Us
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Guide to all WES3system units available
System Units
Sounder and Strobe
LED Indicators
Call Point
Heat Dectector
LED Indicators
LCD Display
Navigation Pad
Smoke
Detector
Cable Gland
CONNECT
Heat Detector Units
Link
Base Station
Smoke Detector Units
Interface
Antenna
Antenna
Antenna
LED Indicators
Colour LCD Display
Key Pad
USB input
Call Point
NEW IMAGE TO FOLLOWNEW IMAGE TO FOLLOW

Page 7 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
maintained (see Heat Detector Maintenance section) and installed in
line with current local legislation. If proper maintenance is not carried
out, there is a likelihood of malfunction, including false alarms, which
could disrupt operation on site.
Heat Detectors are intended for internal use in enclosed spaces.
Detectors will not function correctly if installed in open spaces without
ceilings, walls etc.
Smoke Detectors
WES3Smoke Detectors are silent but communicate with sounding
units automatically to raise the alarm if smoke is detected.
All Smoke Detectors are sensitive to dust and steam - use the WES3
Smoke Detector in dusty areas, or a WES3 Heat Detector in areas
exposed to excessive levels of dust or steam. If a detector has raised
thealarm,itsredLEDindicatorwillashfor30minutesoruntilthe
alarm is reset.
WES3Smoke Detectors should be securely mounted to the ceiling and
should be regularly maintained (see Smoke Detector Maintenance
section) and installed in line with current local legislation. If proper
maintenance is not carried out, there is a likelihood of malfunction,
including false alarms, which could disrupt operation on site. Smoke
Detectors are intended for internal use in enclosed spaces. Detectors
will not function correctly if installed in open spaces without ceilings,
walls etc.
Link
WES3Link units are used solely to relay WES3radio messages on
large or complex sites if there is no need for additional Fire Points. Link
units should be securely wall mounted.
Interface
WES3Interface units allow input or output devices to be connected to
or via the WES3 network. They can also take an input from an external
trigger and set off the alarm on the WES3system.
System Overview
All WES3units have three indicator LEDs, plus two push buttons,
labelled A and B. Some units have additional buttons and features.
At least one CONNECT unit or Base Station needs to be included in a
WES3networkastheyconguretheWES3network.
Unitsshouldbesecurelyxedusingthetwointegratedmounting
points. We recommend that you use M4 x 50mm pan head screws
andwallplugsorotherxingssuitablefortheparticularwall/ceiling
material.
The tamper switch on the rear of each unit must be in contact with the
wall or ceiling for the unit to function correctly.
All WES3units relay all WES3radio messages for the relevant site.
CONNECT
WES CONNECT includes a alphanumeric key pad, colour LCD display
and a 4G GSM module to include a 4G-enabled sim card.
CONNECT units can be used as mobile units (see Mobile Base
section).
Base Station
WES3Base Stations include a buzzer, an LCD display, a navigation
pad, and if the 3G GSM model has been selected, a modem to allow
SMS message sending.
Base Stations can be used as mobile units (see Mobile Base section).
Call Point
WES3FirePointunitsincludeamanualcallpointusedtoraisethere
alarmwhennecessary,arstaidbuttontoraiseanalertformedical
assistance, and a loud alarm sounder (with optional strobe light).
Fire Points should be securely mounted approximately 1.4 metres
abovetheoor,orinaccordancewithspecicclient-orsite-
requirements.
Heat Detectors
WES3Heat Detectors automatically raise the alarm if the temperature
rises above a safe level. Heat Detectors are silent, but communicate
with Fire Points and Base Stations to raise an audible alarm. If a
detectorhasraisedthealarm,itsredLEDindicatorwillashfor30
minutes or until the alarm is reset.
Heat Detectors should be securely mounted to the ceiling and regularly
WES3System Units

Page 8 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
A basic system is made up of a minimum of three WES3units, at least
one being a WES3CONNECT or Base Station (depending on what you
have ordered). Call Points are essential to all systems if an audible
evacuation alarm is required on site.
Health and Safety
As with all site practices, working safely must be a priority when
installing the WES3system. It is important to observe appropriate
health and safety legislation on site, including national regulatory
obligations,aswellasanylocalsite-orclient-specicrequirements.
Prior to installation of WES3equipment, an appropriate risk
assessment must be carried out and all reasonable efforts to remove
risk put in place. The following notes are intended as general guidance
only. Consideration must be given to design criteria, site conditions and
other trades operating in the area during installation.
Prolongedorrepeatedexposuretoloudnoisesuchasrealarm
sirens may potentially lead to hearing damage. Ensure that protective
measures are taken that are appropriate to the exposure levels
expected on site.
WES3units are not ATEX rated and have not been tested for use in
explosive atmospheres. WES3is not recommended for use in ATEX
applications.
Manual Handling, Storage and
Transportation
Whilst WES3units are lightweight and designed to be easily handled
on-site, it is important that appropriate manual handling practices are
followed. Particular care should be taken when carrying units at height
orwhenascending/descendingelevatedplatforms,scaffoldingor
ladders.
Units are normaly stored and transported in boxes of 8. Refer to
Product Datasheets for full details of unit weights. Unopened boxes
should be stacked no more than 10 high, on a solid, stable surface.
Individual unboxed units should not be stacked on top of one another.
To avoid damage or injury during transit, ensure units are packaged
securely and restricted from moving around.
Service and Maintenance
Under normal conditions, WES3units will function for up to three years
with the need for routine maintenance. A full range of servicing options
are available for aged units. Contact WES Customer Support for
details.
Basic System Setup
WES3units are classed as a ‘Service Access Area’ under EN 60950-1.
It is essential that testing, repairs and servicing are carried out by
WES3Engineersorapproved,qualiedpartners.Modifyinganypart
of the unit can prevent correct functionality, even if the unit appears to
be working.
Battery Replacement
The battery pack within WES is not intended to be user replaced.
When your device signals low battery condition (see page 14, LED
indication), please contact Ramtech or your Distributor to discuss
battery replacement.
Damaged Units
Should a unit be dropped or impacted during installation, operation or
decommissioning, it should be inspected for signs of damage. Even if
no external damage is visible, the internal components may have been
affected. Test the unit for operation and if in doubt, remove the unit
from the network and contact WES Customer Support.
Installation Procedure
WES3units are only compatible with other WES3 units. It is not possible
to create a network using other versions of the WES product e.g.
WES1 or WES+. Ensure that all units intended to be used on site are
the WES3units.
Installing WES3 on your site is easy. You will need to activate each unit
and add the units to the group so that they can communicate with each
other.

Page 9 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Fire Pont Technical DataWES3CONNECT
Basic System Setup
The following pages (10-26) detail
the setup of a network using a
WES3CONNECT unit.

Page 10 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
1. Initial CONNECT Setup
To activate the WES3CONNECT, hold down ‘A’ and press ‘B’ three
timesinquicksuccession.AllthreeLEDswillbrieyilluminateandthen
theamberLEDwillash.
Initial setup of the CONNECT is through a series of on-screen options
such as Language, Inspection Delay and Pre-Alarm mode options.
Language Selection
Select language, available options are English, German, French,
Spanish, Italian and Swedish. Select using the arrows to the side of
thescreen-theselectedlanguagewillbehighlighted.Conrmusing
the ‘tick’ button. Language settings can be changed at any time via the
menus within the CONNECT unit.
Inspection Delay
The Inspection Delay setting allows an optional delay period between
triggering a call point and the site wide alarm being raised. This can
allow time for the incident to be validated on site, and a decision to be
made to either
 i)conrmalarmisgenuine,raisesitewidealarmand 
evacuate site, or
 ii)conrmfalseactivation,cancelthealarmandreturnto
normal (non-alarm) state.
Default setting is 0 minutes (ie no delay), but can be set in 1 minute
incrementsuptoamaximum10minutes.Aconrmationscreenwill
be displayed to validate the setting and prevent accidental activation.
Select using the arrows to the side of the screen.
Analscreenwillthenappearconrmingyourselection,thenusethe
‘tick’buttontoconrm.
Note that Inspection Delay can only be set during the initial
network setup process. Once set, the Inspection Delay can only
be set or changed by turning off all networked units, which resets the
network. This will clear any existing unit numbering and other network
settings from the network.
b
Basic System Setup - CONNECT

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Pre Alarm Mode
ThePreAlarmfunctiondenessite-widebehaviourofthenetwork
during an Inspection Delay period.
With Pre Alarm mode enabled, the entire network will emit a site-wide,
intermittent sound and (on strobe-equipped call points) an intermittent
ash,toalertsitepersonnelthatapotentialevacuationmaybe
imminent.
With Pre Alarm mode disabled, the local call point which has been
triggered will sound in addition to the CONNECT unit. All other call
points around site will remain in the normal state of non-alarm.
Select your preferred option by using the arrows to the side of the
screen.
Note that Pre Alarm can only be set during the initial activation
process. Once set, the Pre Alarm setting can only be set or changed
by turning off all networked units and resetting up a network. This will
clear any existing unit numbering and other network settings from the
network.
On completion of initial set up, settings for Inspection Delay and Pre
Alarm mode are displayed on the CONNECT home screen. Check the
settings displayed on screen are the desired settings, and if not, repeat
the Initial CONNECT Setup process before proceeding.
Basic System Operation
2. Creating a network
A network can be made up of a variety of WES3units such as Call
Points, Base Stations and Interfaces. All WES3units are delivered to
site with batteries installed and ready for site activation. To activate
any unit, hold down ‘A’ and press ‘B’ three times in quick succession.
AllthreeLEDswillbrieyilluminateandthentheamberLEDwillash.
This operation activates the unit – no radio connection is
established at this point. The system must include a least one
Call Point in order to generate an audible alarm. Where a system
comprises Detectors only, no audible alert will be transmitted on site.
3. Allocate unit numbers
Activated Call Points, Detectors, and other WES3units can be added
to create a WES3 network using the Unit Numbering process. During
Unit numbering, WES3devicesreceivedetailsofnetworkconguration
from the CONNECT unit, including Inspection Delay and Pre Alarm
settings. Note this is the only way of creating and adding to a
WES3network.
Access the Unit Numbering option on the CONNECT main menu
screen. This can be accessed by selecting Unit Numbering with the
appropriate arrow next to the screen.

Page 12 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Ensure that any WES3device to be paired is turned on and has an
amberashingLED.Thisindicatestheunitisreadytopair.Unitscan
be numbered any four digit number from 0001 to 9999 in accordance
with your site plan. Numbering allows messages and alerts during
operationtobereferencedtoaspecicunitlocationonsite,usingthe
project site plan.
FromtheUnitNumberingscreen,usethenumerickeypadand/orthe+
and-buttonstoselectthedesirednumberforyourrstunit(example
below shows that we’ve selected the number 3).
Press and hold ‘A’ on both units. The amber LEDs will illuminate
followed by the green LEDs on both units to indicate that the units
have been successfully paired and a site group created. Release the
‘A’ buttons.
After successfully numbering a unit, change the number displayed on
the CONNECT unit and repeat the process above for all required units.
Note that the Polling feature of WES3 can perfom an automatic integrity
testoftherst128WES3 units added to a network. Additonal units
can be added to the network, but will be excluded in the integrity test.
If the red LED illuminates, pairing has failed. Ensure the unit to be
numbered is turned on, and repeat the Unit Numbering process,
ensuring you haven’t used the same number twice.
4. Add units to an existing group
Repeat steps 2 and 3 above.
5. Position units on site
Once activated and paired, WES3units can be installed on site. Ensure
any applicable local legislation or Standards regarding locating units on
site are adhered to, such as BS 5839-1 in the UK.
Wherever possible, avoid positioning the unit directly adjacent to metal
frames, metal surfaces, electric cables and similar equipment that may
interfere with the signal strength. WES units should only be installed
indoors.
6. Securely x the units in place
Each WES3unitmustbesecurelyxedinplacetoensurecorrect
operation. The tamper switch on the rear of the unit must be in contact
with the wall or ceiling.
• Detector units are ceiling mounted and intended for indoor use
only. Installation of detectors may involve working at height or on
elevated platforms. Ensure a risk assessment has been carried
out and all reasonable safety precautions are in place before
commencing work.
• Callpointsmustbesecurelyxed,withtheantennaupright,
to a robust vertical surface such as a wall or trolley. Where the
existingsurfaceisunsuitablefordirectxing,theCallPointcan
be mounted to backing board or pattressing such as plywood or
similar sheet material.
Each unit should be securely mounted using its two integrated
mounting points with M4 x 50mm pan head screws and wall plugs or
otherxingsselectedfortheparticularwallorceilingtype.Ensurethat
allxingpointsaresecureandthatthebacktamperisfullydepressed.
7. Test the system
After installation of the units, it is essential to perform a system alarm
testtoconrmproperoperationofthesystem.Itisalsobestpractice
to conduct a full system test on a weekly basis. This test should also
beperformedfollowinganysignicantchangetothesiteenvironment
(new structure, wall or construction equipment installed) that may affect
the network signal.
The System Test is started from the Tests selection via the CONNECT
Main Menu:
Basic System Operation

Page 13 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
From the Test Menu, select System Tests to start test mode:
TheCONNECTunitwilldisplayaconrmationmessagethatthetest
has started. Walk the site to check all units in the network.
During System Test mode, the WES3network isolates all devices in the
network, allowing full physical test of each unit, without activating the
site-wide alarm. Call Points can be triggered manually, and Detectors
can be triggered using standard test equipment such as smoke spray
or heat probe.
Once the System Test is complete, return to the CONNECT unit and
press either Ror Qbutton to complete the test and exit System Test
mode.
It is important to be aware that, whilst in System Test mode, the WES3
network is inactive and a site-wide alarm cannot be triggered from any
unit. System Test mode must be exited from the CONNECT in order to
reactivate the network.
For further information, see ‘System Tests’ section later in this chapter.
Note: Following initial installation, wait for a minimum of 60 minutes
before starting the rst system test. During this time, the WES3units
will self-calibrate to adjust for background radio noise which may
impact the accuracy of the system test.
Raising the Alarm
Manual activation
To raise the alarm, press any call point in the system. The call point will
latch into the pressed position and a mechanical yellow and black
stripedagwillbedisplayedinthecallpointwindowasbelow.
Automatic activation
Smokedetectionunitswillautomaticallyraisethealarmifsufcient
smoke is detected. Heat detection units will automatically raise the
alarm if the temperature rises above the threshold. The red ‘Alarm’
LEDwillonlyashontheunit(s)whichraisedthealarm.
Silencing the Alarm
Note: it is vital to conrm that there is no re hazard before
silencing the alarm. Do not attempt to open the unit or deactivate by
removing the battery. The alarm must be silenced either by using the
reset key or at the Base Station.
Therealarmwillautomaticallysilence30minutesafteractivation.
Therealarmcanbemanuallycancelledfromacallpointthathas
been pressed using the reset key provided. If necessary, a call point on
anearerrepointcanbepressedandthenresettocancelthealarm.
Please wait for 5 seconds between pressing and resetting a call point.
After the alarm has cleared the system has a short (2 minute) re-arm
period during which the sirens will sound intermittently, and the amber
warningLEDsashingroupsof5,followingwhichthesystemis
re-armed and ready for use.
Basic System Operation

Page 14 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Raising a Medical Alert
The medical alert can be raised from any call point by pressing and
holding the B button for 2 seconds, until the alternating amber-green
LEDsashrepeatedly.
Raising a medical alert sends a message to the CONNECT unit. It
does not trigger any alert on other units.
Cancelling a Medical Alert
The medical alert can be cancelled either from the call point used to
create it, or from the CONNECT unit.
To cancel from the call point, press and hold the B button for 5
seconds, until the alternating LEDs turn off. To cancel from the
CONNECT unit, select the alert on the Warnings screen and press the
R,thenpressthearrownexttoYestoconrm.Theaccesscodeis
required to cancel a medical alert. The default PIN number is 1234.
During the re-arm period, the alarm cannot be reactivated. It is
thereforevitaltoconrmthatthereisnorehazardbeforesilencing
the alarm.
Resetting a Call Point
Anyrepointunitswithactivatedcallpointswillperiodicallybeepafter
the re-arm period has ended as a reminder that the call points need to
be mechanically reset using the key before they can be used to raise
arealarm.
The Latched call point alert displayed on the CONNECT will show
which individual call point (or call points) need to be reset:
1) Insert reset key with tab to the right as shown below.
2) Push key in as far as possible (take care not to use excessive
force as this could damage the unit)
3) Turn key anti-clockwise until a loud mechanical click is heard.
4) Remove the key
Ensure the call point is fully reset before removing the key. Partially
resetting a latched call point after the alarm has been cancelled can
retriggertherealarm.
System Operation

Page 15 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
WES3can receive and display multiple Medical Alerts on the
CONNECT unit and these can be managed and cancelled individually.
Multiple medical alerts are displayed in chronological order, and
prioritisedoverothersystemmessagesexceptrealarm.
In the event of a Fire Alarm being raised while a Medical Alert is active,
the system will give priority to the Fire Alarm. Any Medical Alert that
was active prior to the Fire alarm, will remain in the WES3system and
be displayed once the Fire alarm has been resolved.
Unit Alive Indication
ActiveunitswithnofaultswillashtheirgreenLEDonceevery4
seconds to indicate that the unit is operational.
Amber LED Indication
Each WES3unit monitors itself for a number of faults. These are
indicatedviatheamberLED,whichwillashingroupedpatternswith
longer than usual gaps in between them.
Units displaying one of these patterns require further investigation and
shouldnotberelieduponaspartoftherealarmanddetectionsystem
until the fault has been corrected. Use the chart below to determine the
nature of the issue:
Group Flash 1 - Low Battery
Group Flash 2 - Low signal
Group Flash 3 - Unpaired
Group Flash 4 - Tamper
Group Flash 5 - Re-arm or
Unit latched (potentially input
latched on Interface unit only)
Red LED Indication
Ifadetectorhasraisedthealarm,itsredLEDindicatorwillashduring
arealarm.
Itisrecommendedthattheresystemistestedweeklyorwhenever
asignicantchangehasbeenmadetotheinstallationorthebuilding
under construction. WES3is equipped with a system test function
that allows you to test the radio link between units without activating
anaudiblerealarm.Youcanthereforeensureeachunitinthe
systemhasarobustradiolinkwithsufcientcapacitytoallowfor
environmentaluctuationswithoutdisturbingthesite.
Initiating a System Test
The System Test is started from the CONNECT Test Menu, via the
Main Menu:
From the Test Menu, select System Test to start test mode.
TheCONNECTunitwilldisplayaconrmationmessagethatthetest
has started. Walk the site to check all units in the network.
LED Indications
System Operation System Tests
Initiating a System Test
The System Test is started from the Connect Test Menu, via the Main
Menu:

Page 16 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
During the System Test mode, the WES3network isolates all devices
in the network, allowing a full physical test of each unit, without
activating the site-wide alarm. Call Points can be triggered manually,
and Detectors can be triggered using standard test equipment such as
smoke spray or a heat probe.
Cancelling a System Test
Once the System Test is complete, return to the CONNECT unit and
press either the Ror Qbutton to complete the test. It is important
to be aware that, whilst in System Test mode, the WES3network
is inactive and a site wide alarm cannot be triggered from any unit.
System Test mode must be exited from the CONNECT unit in order to
reactivate the network.
Note : Following initial installation, wait for a minimum of 60 minutes
before starting the rst system test. During this time, the WES3units
will self-calibrate to adjust for background radio noise which may
impact the accuracy of the system test.
The test result is indicated as follows:
Pass Green LED solid illumination
Radio OK, other fault
detected
RedLEDashesfollowedbyAmberLED
groupashestoindicatefault(see‘Amber
LED Indication’).
No Radio Signal AmberLEDgroupashestoindicatefault
(see ‘Amber LED indication’).
System Integrity Test (Polling)
WES3 includes a System Integrity Test that can report on changes to
thenetworkconguration,suchaswhenadditionalorunexpectedunits
are detected on the network, or when units have been removed.
The Integrity Test is conducted automatically twice daily and can also
be activated on-demand from the WES3 CONNECT unit. To activate
the Integrity Test, go to the Test Menu and slect System Poll to initiate
the integrity test.
While the Integrity Test is being performed, a message will be displayed
on the screen:
Any additional units that have been found on the network since the last
systempollwillbedisplayedasa‘NEW’noticationontheCONNECT
unit. Any units that have been removed from the network since the last
systempollwillbedisplayedasa‘GON’notication.
In addition to the automatic system integrity test and the on-demand
polling feature, WES3 providesimmediatereal-timenoticationwhena
unit is removed from the network, displayed on the CONNECT unit as
a‘REM’notication.Notethatsystempollingislimitedtotherst128
WES3 units added to the network. Beyond this number, further units
can be added but will be excluded from the integrity test.
After moving a unit, we recommend that you conduct a system test
to check that the movement has not adversely affected radio
communication.Ensureanysitereplansareupdatedwithany
revisions to WES3 unit numbering and location.
Beforeshippingaunitormovingittoanothersiteitmustrstbe
deactivated, in order to:
• prevent accidental triggering
• preserve battery unit life
• clear site information which would prevent it forming or joining
another site
First,removetheunittobedeactivatedfromthewall/ceilingandensure
the back tamper button is not pressed in.
Hold down ‘A’ and then press ‘B’ three times in quick succession. All
threeLEDswillbrieyilluminateandthenswitchoff.
Note:unitscannotbedeactivatedwhilearealarmisactive.
Moving a unit on site
Removing a unit from site
System Tests

Page 17 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Advanced
One or more WES3 CONNECT units can be added to a basic system to
provide additional system monitoring information. CONNECT units can
displaydetailsaboutwhichunitshaveraisedrealarms,anyunitswith
current fault warnings, and historical event logs. The WES3 CONNECT
also allows an authorised user to cancel active medical alerts and
silencearealarmusingtheaccesscode.
GSM functionality allows up to six users to receive text messages in
theeventofareorothersystemwarningsoccurring,andcanalso
connect the WES3 network to a live REACT account.
To conserve battery power, the LCD display and backlight turn off after
a short period of inactivity. Pressing any of the navigation buttons will
activatethedisplay.Iftherearenocurrentwarningsorrealarms
across the system, the CONNECT unit will display the home screen
which shows the site name and the date and time.
Pressing Rgoes to the Main Menu to allow settings to be changed or
logs to be viewed.
CONNECT Operation
Menu overview
Main Menu
System Logs
Unit Numbering
Tests
Power Off
Settings
Settings Menu
Communications
Date and Time
Change Access Code
Backlight
Mobile Base
Change Language
Communications
User Phone Details
GSM Status
SIM Card Info
Network Scan
Phone Test
Change Site Name
System Log Menu
Alarms
Cancelled in Delay
System Tests
Medical Assist
External Tampers
Internal Tampers
DT Head Tampers
Low Signals
Low Batteries
Flat Batteries
Unit Removed
Unit Missing
Unexpected Unit
Clear All Logs
User Phone Details
Edit User Name
Edit Phone No
SMSNotications
Test Phone No
Delete User
Change Language
English
Deutsche
Français
Español
Italiano
Svenska
Test Menu
System Test
System Poll

Page 18 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Select ‘Yes’, and enter your access code when requested. During
the re-arming period the following message will be displayed for two
minutes.
At the end of the re-arming period the CONNECT unit will return to the
home screen unless any system warnings have been received during
therealarmorre-armperiod.
System Warnings
The WES3CONNECT will indicate warnings from itself or any other
system unit. When a warning is received the screen will be illuminated
and the unit will beep periodically.
Some warnings, for example EXT, will self-clear if the fault is resolved.
Alarm
When an alarm has been raised by a Call Point or Detector, the
CONNECTunitwillashtheLCDdisplay,beepanddisplay“ALARM
ALARM ALARM” together with which units raised the alarm. The
newest event will be at the top of the list.
Unitsareidentiedbyunitnumberandunittype.FindicatesaCall
Point, I an Interface and D a Detector. For example, the above shows
that a Call Point with the number 005 was activated at 08:38 on the 5th
August.
An alarm can be silenced in three ways:
i) Resetting a Call Point
ii) Waiting 30 minutes after the last activation
iii) Using your access code to silence the alarm from the CONNECT
unit
iv)ASensornolongerdetectssmoke/heatandwillstopthealarm
To silence the alarm from the CONNECT unit, press Rduring the
alarm. This will take you to the Silence Alarm screen.
Advanced
CONNECT Operation

Page 19 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
CONNECT Pad Controls
The Rkey is used to enter the Main Menu from the Main Screen. It is
alsousedtoconrmaselection/dataentry.
The Qkey is used to exit from menus. It is also used to cancel a
selection/dataentry.
The numeric keys are used to enter data.
WES Warning Code Guide
Warning Code Warning Description Self-Clearing
MED Medical Assist Medical assistance required at Unit NNN No
BAT Low Battery Unit NNN has a low battery No
DET Detector Tamper Unit NNN has had detector head removed Yes
EXT External Tamper UnitNNNhasbeenremovedfromwall/ceiling Yes
FLT Flat Battery UnitNNNhasturnedoff,itsbatteryisat No
INT Internal Tamper Unit NNN has been opened No
LAT Latched Call point button on unit NNN is still depressed Yes
REM Removed Unit NNN has been deactivated and removed No
SIG Low Signal Unit NNN has a low radio signal Yes
TST System test Unit NNN initiated a System test Yes
NEW Unexpected unit Unit NNN added since last system poll No
GON Unit missing Unit NNN removed since last system poll No
Soft Keys
The function of each key is displayed on screen and varies depending
on the screen displayed.
Home Screen
Pressing Ron the home screen opens the Main Menu, giving access
to the System Log Menu, Unit Numbering Screen, Test Menu, Power
Off screen and the Settings Menu. The settings are only available to
authorised users with an access code.
If the CONNECT unit has not yet been paired, it will display ‘Unpaired’
instead of the site name.
Advanced
CONNECT Operation
Screen

Page 20 WES3Installation and Operations Manual V2.0 Ramtech Electronics Limited 2020
Once a unit has been added to a site group, the site name will be
displayed. Note: by default, this is ‘DEFAULT SITE’. Please ensure you
changeittoreectthelocationofyoursite,asthiswillbeusedintext
message alerts to identify the site where an alarm has been activated.
System Logs
The following logs are accessible from the System Log menu:
• Fire Alarms
• Cancelled in delay
• System Tests
• Medical Assist
• External Tampers
• Internal Tampers
• DT Head Tampers
• Low Signals
• Low Batteries
• Flat Batteries
• Latched Units
• Unit Removed
• Unit Missing
• Unexpected Unit
All logs are in the same format and are listed in chronological order
with the newest at the top of the list.
Each log entry has the date and time the event was logged, followed
by the unit number and type and then a + or – symbol to indicate the
raising (+) or clearing (-) of an event. If there are too many log entries
totonthescreen,ascrollbarisdisplayedontherightofthescreen.
Thesoftkeyscanbeusedtoscrollthroughthelogrecords(top/bottom
keys=pageup/down,middlekeys=lineup/down).
Exit the log display using the Qkey.
Logs can be cleared by either deactivating the unit (see ‘Removing a
unit from the site’) or using the Clear All Logs option at the end of the
System Log Menu. This can only be performed by an authorised user
as it requires the access code.
Settings
The Settings menu can be accessed from the Main Menu:
Change Access Code
We recommend that you change the default 1234 access code to a
securecodespecictosite.
Advanced
CONNECT Operation