Raymar RM16M VDC-R User manual

0049-1200-XXX RM16M – USER’S GUIDE 12/29/2010
Rev. C
RM16M VDC-R / RM16M VAC-R
User’s Guide

0049-1200-XXX RM16M – USER’S GUIDE 12/29/2010
Rev. C Page i
Raymar Information Technology, Inc.
7325 Roseville Road
Sacramento, CA 95842
800-695-1951
Fax: 916-783-1952

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Rev. C Page ii
The products and programs described in this User’s Guide are licensed products
of Raymar-Telenetics. This User’s Guide contains proprietary information
protected by copyright, and this User’s Guide and all accompanying hardware
and documentation are copyrighted.
Raymar-Telenetics does not warrant that the hardware will work properly in all
environments and applications, and makes no warranty and representation,
either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
Information in this User’s Guide is subject to change without notice and does not
represent a commitment on the part of Raymar-Telenetics. Raymar-Telenetics
assumes no responsibility for any inaccuracies that may be contained in this
User’s Guide.
Raymar-Telenetics makes no commitment to update or keep current the
information in this User’s Guide, and reserves the right to make changes to this
User’s Guide and/or product without notice.
No part of this manual may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or
information storage and retrieval systems, for any purpose other than the
purchaser's personal use, without the express written permission of Raymar-
Telenetics.
©Copyright 2010 Raymar Information Technology, Inc.
7325 Roseville Road
Sacramento, California 95842
Tel: 800-695-1951 Direct: 916-783-1951
Fax: 916-783-1952
Web site: www.raymarinc.com

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REGULATORY INFORMATION
FCC Requirements
This equipment complies with FCC rules Part 68. Located on the equipment is the FCC Registration
Number and Ringer Equivalence Number (REN). You must provide this information to the telephone
company, if requested.
The Registration Number and REN are inscribed on the printed circuit board on insert cards or on a
label attached to either the chassis bottom or metal end-plate on standalone or rack models. The FCC
requires that these numbers be prominently displayed on an outside surface of the equipment.
The REN is used to determine the number of devices you may legally connect to your telephone line.
In most areas, the sum of the REN of all devices connected to one line must not exceed five (5.0).
Contact your telephone company to determine the maximum REN for your calling area.
The telephone company may change technical operations or procedures affecting your equipment.
You will be notified of changes in advance to give you ample time to maintain uninterrupted telephone
service.
If you experience trouble with this telephone equipment, please contact:
Raymar Information Technology, Inc.
7325 Roseville Road
Sacramento, CA 95842
1-800-747-1522
The telephone company may ask that you disconnect this equipment from the network until the
problem has been resolved. If your equipment continues to disrupt the network, the telephone
company may temporarily disconnect service. If this occurs you will be informed of your right to file
a complaint with the FCC.
This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs.
WARNING: This equipment uses, generates, and can radiate radio-frequency energy, interfering
with radio communications, if not installed and used according to the instruction manual. It has been
tested and complies with the limits for a Class A computer device, according to FCC Rules, Part 15.
Operation of this equipment in a residential area may cause interference. If it does, you must correct
the cause of the interference.
Changes or modifications to this unit are not expressly approved by the party responsible for
compliance and could void the user’s authority to operate the equipment.

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TABLE of CONTENTS
1. INTRODUCTION...........................................………………….Page 1
2. INSTALLATION............................................……………….…Page 5
3. OPERATION..................................................………………….Page 14
4. MAINTENANCE ...........................................……………….…Page 15
5. APPENDIX A – SPECIFICATIONS ……….……………….…Page 17
6. APPENDIX B – DIGITAL INTERFACE DESCRIPTIONS.….Page 8
7. APPENDIX C – TELEPHONE LINE CABLES...…………..…Page 22

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CHAPTER ONE – INTRODUCTION
The Raymar-Telenetics RM16M Universal Data ShelfTM is a heavy-gauge steel-plated modem rack
chassis. It measures 7 inches high and 10.75 inches deep, and mounts in a standard 19- or 23-inch rack.
The Data Shelf comes in two versions: AC (RM16M VAC-R) and DC (RM16M VDC-R). This guide
covers both versions.
OVERVIEW
The Raymar-Telenetics RM16M Universal Data Shelf has slots that accept 16:
•Modems
•Digital Data Service (DDS) units
•Dial backup units
•Automatic calling units
All of these devices are plug-in printed circuit (PC) cards that slide into the front of the Data Shelf. The
cards can be mixed in any way within the Data Shelf. Each card has been independently tested and
meets Part 68, FCC rules and regulations.
Power, Data Terminal Equipment (DTE), and communications-line connections are made at the back
panel of the Data Shelf (see the “Back Panel Interface Connectors” section). This allows PC cards to be
installed or replaced, without disturbing the cable connections at the back.
The AC version of the Data Shelf accepts either a single power module that occupies two slots, or two
power modules that occupy one slot each. The DC version accepts two power modules that occupy one
slot each. The power modules power all the PC cards in the Data Shelf, converting user-supplied 48
volt DC, or 90 – 265 VAC, input to +15 VDC, -15 VDC, and + 8.5 VDC outputs for distribution to the
PC cards. Regulators on the PC cards convert the plus and minus 15 VDC to plus and minus 12 VDC
and +8.5 VDC to +5 VDC.
NOTE: If two power modules are installed, one powers the Data Shelf while the other
acts as a redundant power source.
Figure 1-1 shows an example of the location and orientation of the modem cards and power module.
For convenience, the front panel of the Data Shelf is hinged to allow easy access to the modem cards
and power module(s) without disturbing the DTE and communication-line connections at the back of the
Data Shelf.

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BACK PANEL INTERFACE CONNECTORS
All DTE, Telco and power connections are made at the back panel of the Data Shelf.
The DTE connectors can be:
•Individual 25-pin modular jacks – one for each PC card (standard)
The Telco connectors can be:
•Individual 8-pin modular jacks – one for each PC card (standard)
•Two 50-pin termination connectors (optional)
The telephone-line connectors are identified by the telephone company Universal Service Ordering
Code (USOC) and must be specified when ordering standard jack arrangements from Raymar-
Telenetics.
Figures 1-2 through 1-3 show examples of Data Shelf back panels.
NOTE: For more information about the power connections, refer to the “Electrical
Installation” section.

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Single row RJ45 connectors Dual rows of RJ45 connectors
Figure 1-2. Examples of Back Panels with 25-pin DTE Connectors and 8-pin Modular
Telco Jacks
Figure 1-3. Example of Back Panel with 25-pin EIA DTE Connectors and Mass
Termination Telco Connectors

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CONTACT INFORMATION
For more information about Raymar-Telenetics Universal Data Shelves, or other Raymar-Telenetics
solutions, contact us using any of the following methods.
Voice Mails
We welcome your calls at +1 (916) 783-1951, Monday through Friday, 7:00 am to 5:00 pm PST.
For technical support, you may also reach us at 1-800-747-1522.
Fax Number
You can also send your requests for information to our 24-hour fax number: +1 (916) 783-1952.
E-mail
If you prefer, you can send information requests to our 24-hour e-mail address:
Website
Our website contains valuable information about our products. We encourage you to visit us
online at www.raymarinc.com.

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CHAPTER TWO – INSTALLATION
This chapter describes how to install the Data Shelf.
UNPACKING and INSPECTING the EQUIPMENT
Unpack the equipment and compare the contents to the packing list. Inspect the equipment for any
damage that may have occurred in shipment. If you see any damage or if items are missing, contact
Raymar-Telenetics. Keep the shipping container and packing material for future shipment.
SITE PREPARATION
When selecting a location to install the Data Shelf, choose a site that:
•Is clean, well lit, and free from extremes of temperature, humidity, appreciable shock, and
vibration.
•Is within seven feet of a power source that can furnish 48 ±4 VDC at 3.5 amps, or 90 – 265
VAC.
•Is within 50 feet of the associated data terminal.
•Provides at least 36 inches of clearance at the front for operating and maintenance accessibility.
•Provides at least 4 inches at the back of the enclosure for interface cable clearance and
unobstructed airflow.
•Provides at least 1U above and below the enclosure for airflow.
Side and top clearances for rack-mounted equipment are dictated by the rack-cabinet provisions, but
should allow a free flow of cooling air (Figure 2-1). An optional fan tray (1U), part number 0058-1639-
005 (see below), can be installed to improve airflow.

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Figure 2-1. Data Shelf Cabinet
INSTALLATION PROCEDURES
Service personnel should be familiar with the complete installation procedure before installing the shelf.
Required Tools and Equipment
Special tools or test equipment are not required for installation.
CAUTION: To prevent damage to enclosure components from overheating, ensure clearances
of 1 ¾ inch top and bottom between mounted enclosures. Make adequate provision for cool air
circulation and exhaust of warm air, such as air intake louvers in the bottom panel of the Data
Shelf cabinet and an adequate CFM exhaust fan in the top panel of the Data Shelf cabinet.
RM16M

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Mechanical Assembly
The Data Shelf mounts into a standard 19-inch cabinet and requires 7 inches of vertical panel
space.
The 19-inch Data Shelf also fits into a 23-inch cabinet. This installation requires the rack-
mounting brackets to be removed and reinstalled in the reversed position, so the wider tabs are
used for mounting to the cabinet.
ELECTRICAL INSTALLATION
All power connections are made at the back panel of the Data Shelf.
AC Power (RM16M VAC-R Data Shelf)
Power for the AC version of the Data Shelf (RM16M VAC) is supplied to the power modules
through a separate AC power cord.
One power module is sufficient to power all 16 slots. If only one power source is available, it
can be connected to either input 1 or 2.
After the power module is installed, insert the power cord into the power module socket on the
back of the Data Shelf.
To apply power to the module, plug the opposite end of the power cord into a standard 115/220
VAC grounded wall socket.
Redundant AC Power
Power for the redundant AC version of the Data Shelf (RM16M VAC-R) is supplied to the
power modules through separate AC power cords (see figure below).
After the power modules are installed, insert the power cords into the power module sockets on
the back of the Data Shelf.
To apply power to the modules, plug the opposite ends of the power cords into standard 115/220
VAC grounded wall sockets.
In the event of a power source failure or a power supply module failing, the enclosure will
remain online using the alternate source.

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DC Power (RM16M VDC-R Data Shelf)
Power for the DC version of the Power Shelf (RM16M VDC-R) is provided by an incoming
power source that connects to PS1, PS2 (or both) on the back of the Data Panel (see Figure 2-4).
Facing the front of the Data Shelf, PS1 supplies the power module on the left and PS2 supplies
power to the power module on the right.
One power module is sufficient to power all 16 slots. If only one power source is available, it
can be connected to either terminal strip (PS1 or PS2) on the back of the Data Shelf, with shunt
bars installed to connect power to the opposite strip (see Figure 2-5). The bars should always be
installed if only one power source is used and must be removed if two power sources are used.
PS1 and PS2 alarms and chassis ground are connected internally. An alarm condition exists on
the alarm circuit when any operating or supply voltage is lost on either power supply. By
observing which front panel power LED is out, you can identify the faulty power supply.
Figure 2-4. Power Terminals
PS2 PS1
Figure 2-5. Example of a Single Power Source Installation
Note: COMMON is +48V

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Digital EIA-232 Interface
The 16 EIA-232C or D digital input connectors are labeled and shown in Figure 2-6. For a
description of the active pin connectors, refer to Appendix B.
Figure 2-6.
Table 2-1 shoes the EIA-232 levels from the modem.
NOTE: Some modems may not use all the functions listed in Tables 2-1 and 2-2.
Table 2-1. Modem EIA Levels
Received data mark: -5 to -15 V
Received data space: +5 to +15 V
Control signal OFF level: -5 to -15 V
Control signal ON level: +5 to +15 V
Table 2-2 shows the expected levels on all inputs.
Table 2-2. Expected Levels on All Inputs
Mark: -3 to -25 V
Space: +3 to +25 V
Controls OFF: -3 to -25 V
Controls ON: +3 to +25 V

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TELEPHONE LINE INTERFACES
The Data Shelf is FCC certified for connection to the dial-up Public Switched Telephone Network
(PSTN). The following sections describe the standard and optional ways for connecting to the
communications line.
Modular Jack Connectors
The standard Data Shelf back panel has 16 8-pin modular jacks, one for each modem. These
jacks provide the interface for connecting individual modems to the telephone line. Each 8-pin
jack has contacts that are used in various combinations depending on the type of service
installed. Leased-line modems, by comparison, have four contacts: a transmit pair and a receive
pair.
For a description of the modular jack functions, refer to Table C-1 in Appendix C.
Optional Backplanes for Dial Backup Connections
Two optional Data Shelf backplanes are available for use with dial backup modems. These
backplanes provide either modular or mass termination jacks for both dial-up and leased line
telephone line connections. Figure 1-4 and Figure 1-5 show examples of these backplanes.
Modems with dial backup capability can switch to a dial-up line if the leased line fails. For this
reason, both the TELSET/LL and TELCO connections must be made. If the option is not used,
connect the modem to the appropriate service, either leased line or dial-up. If standard modems
(no dial backup capability) are installed they are limited to connection to the TELCO only.
For a description of the modular jack functions, refer to Table C-1 in Appendix C.
NOTE: Telco jack pin functions are identical for both standard and dial backup
modems. Similarly, DTE connectors are the same as for standard modems.
INSTALLING and REMOVING POWER MODULES
Power modules generate power that is bused to the 16 modem edge connectors on the recessed power
bus. Power modules are available in AC and DC versions.
AC Power Module
The AC power module is a 2-slot module designed for the RM16M VAC-R Data Shelf. The
RM16M VAC-R Data Shelf can hold a maximum of one AC power module.
The AC power module consists of:
•Two transformers (one for slots 1 through 8 and the other for slots 9 through 16)
•Two push-button circuit breaker switches on the front panel

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•A red 3.5 amp light on the front panel
•A 115 or 230 VAC connector on the back of the module
Table 2-3 lists the connector pin functions on the AC power module.
Table 2-3. Power Connector Pin Functions
Pin Contact Function
1 and A
2 and B Plus and minus 12 Volt
Winding
3 and C 12 Volt Common
4 and D
5 and E 5 Volt Winding
6 and F Chassis Ground
AC Power Module
The AC power module is a single-slot module designed for the RM16M VAC-R Data Shelf.
The RM16M VAC-R Data Shelf can hold up to two power modules. When two power supply
modules are used, any loss of supply or operating voltage to one module causes the other module
to carry the entire load. If this happens, the common alarm contacts close to reflect the alarm
condition.
The AC power module consists of:
•An AC-to-AC switching regulator
•A green Power light on the front panel
•An interface connector on the back of the module
AC Switching Module
The AC switching module is a single-slot module designed for the RM16M VAC-R Data Shelf.
The RM16M VAC-R Data Shelf can hold up to two AC switching power modules. When two
AC switching power supply modules are used, any loss of supply or operating voltage to one
module causes the other module to carry the entire load.
The AC switching module consists of:
•A switching power supply
•A green Power light on the front panel
•An interface connector on the back of the module

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DC Power Module
The DC power module is a single-slot module designed for the RM16M DCV-R Data Shelf.
The RM16M DCV-R Data Shelf can hold up to two DC power modules. When two DC power
supply modules are used, any loss of supply or operating voltage to one module causes the other
module to carry the entire load. If this happens, the common alarm contacts close to reflect the
alarm condition.
The DC power module consists of:
•A DC-to-DC switching regulator
•A green Power light on the front panel
•An interface connector on the back of the module
•Cooling fan
Installing Power Modules
The following procedures describe how to install power modules. This procedure should only be
performed by personnel familiar with this procedure.
1. Lower the Data Shelf’s hinged front panel.
2. Locate the power module slots between slots 8 and 9.
3. Grasp power module handle with one hand while supporting the bottom of the module with
your other hand.
4. Align the module in the Data Shelf guide grooves.
5. Gently slide the module into the Data Shelf until it rests against the edge connector.
6. Firmly push the module in to seat the edge connector.
7. To install a second power module, repeat steps 2 through 5, selecting the adjacent power
module slot in step 2.
8. Close the front panel.
9. When you finish, connect a power source to the module.
AC Module: Connect a power cord to AC plug on rear of power module. Then plug
power cord into a 115 or 230 VAC outlet, as required.
Redundant AC Modules: Connect both power cords to port 1 and 2.
Redundant DC Modules: Attach a DC power source as described under the “DC
Power” section.
10. Raise the hinged front panel.

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Removing Power Modules
To remove power modules:
1. Remove the power source from the back of the Data Shelf.
2. If there is a holding screw on rear of the housing, loosen the screw.
3. Lower the hinged front panel.
4. Grasp power module handle and gently slide it out through the front of the Data Shelf.
Installing and Removing PC Cards
PC cards have edge connectors that insert into receptacles located on the backplane and power bus.
When installing the PC cards, equalize the loads on the power module. For example, if the shelf has
nine cards, five should be loaded in one half of the Data Shelf (slots 1 through 8) and four should be
loaded into the other half of the Data Shelf (slots 9 through 16).
CAUTION: Consult the printed circuit card manual to determine if hardware options need to be
changed or verified before inserting the card.
The following procedures describe how to install PC cards. PC cards can be installed while the Data
Shelf is powered on. This procedure should only be performed by personnel familiar with this
procedure.
1. Lower the Data Shelf’s hinged front panel.
2. Orient the card so the component side is facing to the left.
3. Align the module in the Data Shelf guide grooves.
4. Gently slide the module into the Data Shelf until it rests against the edge connector.
5. Firmly push the card in to seat the edge connector.
6. To install additional PC cards, repeat steps 2 through 5.
7. When you finish, close the hinged front panel.
Removing PC Cards
PC cards can be removed while the Data Shelf is powered on. To remove PC cards:
1. Lower the Data Shelf’s hinged front panel.
2. Pull the card pullers on the PC modules to slide the PC card out through the front of the Data
Shelf.
3. To remove additional PC cards, repeat step 2.
4. When you finish removing PC cards, raise the hinged front panel.

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CHAPTER THREE – OPERATION
The Data Shelf accepts leased line, PSTN, and DDS-type modems. Leased line modems operate on
conditioned or unconditioned leased lines. PSTN-type modems operate on the dial-up network and have
features that allow establishment of dial-up circuits and data transfer. Some modems can operate on
either leased lines or PSTN.
Modems designed for use in the Data Shelf have a standardized interface (EIA-232C or D) that provides
for orderly calling, answering, and data modes. Many of the modems also have automatic dialing and
answering capabilities.
TEST MODES
Each plug-in modem card has a switch or switches that provide for modem testing. Test features are
described in the manual for the modem.
FRONT PANEL INDICATORS
Each PC card has Light Emitting Diode (LED) indicators that can be viewed through the transparent
front panel. With the front panel lowered, the modem controls can be accessed.
Most modems have LEDs mounted on the front edge of the card to indicate the status of various EIA-
232 interface functions. The LEDs are described in the manual for the modem.
Some PC cards have a Liquid Crystal Display (LCD) for observing modem status or selecting options
using pushbuttons on the modem front panel. The LCD functions are explained in the manual for the
modem.

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CHAPTER FOUR – MAINTENANCE
This appendix provides maintenance information for PC cards and power modules.
PC CARDS
If a PC card becomes inoperative, replace it. Field repair is not recommended. Contact Raymar-
Telenetics for instructions on repairs and replacement (see the “Contact Information” section).
When swapping out PC cards, you do not have to turn off system power. This allows PC cards to be
changed while allowing all other PC cards to continue operation.
For more information about installing and removing PC cards, refer to the “Installing and Removing PC
Cards” section.
When swapping out PC cards, you do not have to turn off system power. This allows PC cards to be
changed while allowing all other PC cards to continue operation.
For more information about installing and removing PC cards, refer to the “Installing and Removing PC
Cards” section.
POWER MODULE
The single AC power module has two 115 VAC circuit breakers located on the module front panel. The
left-hand breaker protects modem slots 1 through 8. The right-hand breaker protects modem slots 9
through 16.
Switching AC module has a green LED to show power supply status.
DC module has a green LED to show power supply status with a 3.5 amp circuit breaker.
For more information about installing and removing power modules, refer to the “Installing and
Removing Power Modules” section.
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