RCA HSWIFI1 User manual

WIFI CAMERA SECURITY SYSTEM
User Guide
What’s inside
Welcome!............................................................................................................................................2
Getting Started ................................................................................................................................2
Connection Troubleshooting .....................................................................................................7
Tour of the system ..........................................................................................................................9
Everyday use ................................................................................................................................... 13
Motion alerts ....................................................................................................................................14
Sound detection ............................................................................................................................14
Auto-record time ...........................................................................................................................15
Temperature alarm .......................................................................................................................16
Flip horizontally / vertically ...................................................................................................... 17
Camera time set............................................................................................................................. 17
Camera info ......................................................................................................................................18
Delete Camera ................................................................................................................................18
Troubleshooting / FAQs ............................................................................................................. 19
HSWIFI1

2
Step 1: Unpack
WELCOME!
This WiFi Monitor Security System
makes it easy to monitor your home
from virtually anywhere! This guide
takes you through the steps to get
started!
Before you start...
Make sure you read the Important Information
sheet included in this package.
WiFi camera
The accessories:
(1) Power adapter
(1) 10’ power cable
(2) Mounting screws and
anchors

3
Getting Started
GETTING STARTED
Step 2: Test your WiFi signal
Your RCA WiFi Camera needs strong enough
signal from your WiFi router in order to send its
video signal. Here’s how to test it.
First, go to where you want to put the camera.
Make sure your smartphone or other portable
wireless device is connected to the WiFi network
you want to test.
Look at the WiFi icon on your
device screen to see the strength
of the connection. For example,
on iOS devices look in the upper
left-hand corner of the screen for
the WiFi icon (shown here).
For best results, look for a
location with at least 50% strength to use the
WiFi camera.
Step 3: Plug in the camera
Plug one end of the
included power cable
into the DC In jack on
the back of the camera.
Plug the other end into
the included power
adapter. Then plug the
adapter into an outlet or
surge protector.
The camera turns on
automatically when you
plug it in (the indicator
light on its back panel
turns solid red).
IMPORTANT: The RCA WiFi Camera works with 2.4GHz
WiFi signals. If you have a dual-band router with separate
2.4GHz and 5GHz networks, make sure your phone is
connected to the 2.4GHz one!

4
Getting Started
In the Google Play or Apple
App Stores, search for “RCA
WIFI CAMERA” and look for
the icon shown here. Then
download and install the App.
Step 4: Install the App on
your phone
Step 5: Launch the App
Once the RCA WiFi Camera App has installed
on your smartphone or tablet, press the icon to
launch the App.
The rst time you launch
the RCA WiFi Camera App,
you’ll need to create a user
name and password so that
you can access your camera
securely.
Press the Sign Up button to
start, then follow the steps to
set up your account.
IMPORTANT: Make sure you
give a valid email address that
you have easy access to. The
App will use this address if
you ever need to recover or
reset your password.
Step 6: Create an RCA WiFi
Camera user name and
password
SIGN UP
LOG IN

5
Getting Started
SIGNU P
Username
Email Address
Password
Confirm Password
Once you’ve nished
creating your user name and
password, the App will ask
you to Login with the name
and password you created.
IMPORTANT: Your user
name cannot contain special
characters (like “@”)—only
letters and numbers.
Device List Message My Center
Camera List
Step 7: Pair the RCA WiFi
camera with the App
Make sure the RCA WiFi Camera App is open
on your phone or tablet. Also make sure that
your phone or table is connected to your WiFi
network.
Add new camera with WiFi
Add Camera
Alternative pair method
In the next screen, press the
Add new camera with WiFi
button.
In the App’s home screen,
press the icon (Add
Camera) in the upper right
corner of the screen.
Device List Message My Center
Camera List
Continues on next page...

6
Getting Started
The next screen in the App lets
you name the camera you’re
setting up and prompts you
to scan the QR code on the
bottom of the camera.
To name the camera you’re
setting up: Press in the
Camera name eld and enter
the name you want to use.
To scan the QR code on
the WiFi camera: Find the
QR code on the bottom of
the WiFi camera. Position
your smartphone or tablet so
that its camera can scan this
QR code. Then press where
indicated in the App to scan
this QR code.
Add Camera
Scan QR code located
on bottom of camera
ID:
Front Door
Camera name:
Next step
Press to open
QR code scanner
The App will prompt you to make sure your
camera is on. If you haven’t already turned it on,
press the Power button on the right side of the
camera (the camera’s LED lights up), then press
the Next step button in the App.
After you’ve scanned the QR
code on the bottom of the
WiFi Camera, the App will
ask you to press the Set Up
button on the bottom of the
camera and enter the name
(WIFI SSID) and password of
your WiFi network.
Find the SET button on the
bottom of the WiFi camera.
Press it until the camera
gives an audio signal.
Configure WiFi
Next step
1. Your camera should be plugged in and turned ON.
Press the “Set” button on the bottom of your camera for 1
second.You will hear one beep and the LED will start
blinking red.
2. Choose WiFi SSID (or network name) and enter
password below. Make sure you enter the info correctly.
If your WiFi SSID does not have a password, you will need to
create one. This is for your safety and security. Consult the
user guide for your WiFi router/AP to add a password.
Helpful Hint: Click on the lock icon in the password area
to hide or display text.
3. After you’ve entered your WiFi info below, press “Next
step.” Your camera will begin connecting to your WiFi
network. This can take 2–3 minutes to complete.
When you hear two beeps and the LED turns solid green,
your camera is successfully connected and ready for you to use.

7
Getting Started
IMPORTANT: Double check your network name
and password correctly—these must be correct to
work with the App!
Once you’ve nished entering your network name
and password, press the Next step button on the
App screen. The indicator light on the back of the
WiFi camera starts ashing—the camera is trying
to join your WiFi network.
Enter the name (WIFI SSID)
and password for your home
WiFi network in the App.
Once the WiFi camera has
successfully connected to
your WiFi network, you’ll see
the Success screen in the App
and the indicator light on the
back of the camera will turn
green. Congratulations—
you’ve just set up your rst
camera!
IMPORTANT: If the WiFi camera does not
connect, follow the instructions in the App to
troubleshoot.
Congratulations!
Camera successfully added!
Configure WiFi
Configure WiFi
Next step
1. Your camera should be plugged in and turned ON.
Press the “Set” button on the bottom of your camera for 1
second.You will hear one beep and the LED will start
blinking red.
2. Choose WiFi SSID (or network name) and enter
password below. Make sure you enter the info correctly.
If your WiFi SSID does not have a password, you will need to
create one. This is for your safety and security. Consult the
user guide for your WiFi router/AP to add a password.
Helpful Hint: Click on the lock icon in the password area
to hide or display text.
3. After you’ve entered your WiFi info below, press “Next
step.” Your camera will begin connecting to your WiFi
network. This can take 2–3 minutes to complete.
When you hear two beeps and the LED turns solid green,
your camera is successfully connected and ready for you to use.
+ Make sure that Wi-Fi signal is 2.4GHz. The RCA WiFi
camera does not support 5GHz WiFi.
+ Make sure your phone or tablet is connected to the
WiFi network you want to use (and that this network
is 2.4GHz, not 5GHz WiFi).
+ Make sure the camera is getting a good signal from
your WiFi router. See step 3 for more information.
+ Test your WiFi network with other devices to make
sure its working.
+ Double check that you’ve entered the correct
password for your WiFi network in the RCA WiFi
Camera App.
+ Make sure your router is broadcasting its SSID
(name). The RCA WiFi camera does not support
hidden SSIDs.
+ Make sure that your WiFi router uses either WPA2-
PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC lter on router or
add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press
and hold SET key for 10 seconds. The camera gives
a long beep when it is fully reset.
Connection Troubleshooting
For additional assistance, please call
1-800-645-7750.

8
Getting Started
Press the part of the home
screen showing the camera you
set up in order to choose this
camera.
Front Door Device ID : xxxxxxxxxxxxxxxxxxxx
Device List Message My Center
Front Door
HD SD
SOUND
RECORD
TALK
Swipe screen
to pan/tilt
SNAPSHOT
The Camera View screen is
your gateway to total control of
your WiFi camera from virtually
anywhere.
The next section gives you a
tour of the features available
from this screen.
Front Door Device ID : xxxxxxxxxxxxxxxxxxxx
Device List Message My Center
Step 8: Choose the camera from
the home screen

9
TOUR OF THE SYSTEM
Tour of the system
Camera View Screen
(Settings) accesses the Settings menu for this camera. Press
this icon to adjust the WiFi and other settings.
Camera view shows you the image from your WiFi camera. Pan and
tilt the camera by swiping on the screen left/right or up/down. Zoom
the camera by double-tapping the screen.
(Multi-Camera View) lets you see multiple cameras at once on
a single screen (if you’ve set up multiple cameras). Press this icon to
access the multi-camera view screen.
H D SD (HD-SD Select) lets you switch between high- and standard-
denition video on the view screen.
(Micro-SD Card) accesses any content stored on the camera’s
Micro-SD Card (not included). Press this icon to start viewing or
downloading motion/sound-activated videos or images from the
camera’s Micro-SD Card. (This is where you’ll see auto recordings.)
RECORD
(Record) starts/stops recording video. The video le is saved to
your smartphone or tablet.
SNAPSHOT
(Snapshot) takes a still photo of the camera video. The
snapshot le is saved to your smartphone or tablet.
Front Door
HD SD
SOUND
RECORD
TALK
Swipe screen
to pan/tilt
SNAPSHOT

10
Tour of the system
TALK
(Talk) lets you speak through this camera’s built-in speaker.
Press and hold this icon to start speaking.
SOUND
(Sound On/O) turns the sound from the camera on and
o.
NOTE: The RCA WiFi Camera App and camera do not time out.
Your phone’s screen, however, probably does. Some phone
models allow you to adjust the screen time-out to show the
camera display for longer periods, but many models do not.
Check to see if your phone has screen time-out and power
saving settings that can be adjusted to user preference.
Pan, Tilt, and Zoom
To zoom the active camera: Double-tap the
camera view screen.
To pan or tilt the active camera: Swipe the
camera view screen left/right or up/down.
Front Door
HD SD
SOUND
RECORD
TALK
Swipe screen
to pan/tilt
SNAPSHOT

11
Tour of the system
POWER button
(right side) turns the
camera on and o
(press and hold).
Camera (front)
Nighttime sensor
adjusts the camera
sensitivity to the
amount of ambient
light.
Microphone picks
up sound around the
camera.
Camera (back)
DC In jack plugs into
your power cable to
power the camera.
Adjustable antenna
communicates wirelessly
with your WiFi network.
Indicator light
shows the power and
connection status of
the camera:
- o (camera not
plugged in or powered
on)
- solid red (on but not
connected
- blinking red (in the
process of connecting)
- solid green
(connected to network
and App)
- blinking green
(camera being actively
viewed).
Thermal sensor detects
the temperature around the
camera.

12
Tour of the system
SET starts the WiFi setup process (press and hold).
QR code passes the camera ID information to the App
during the WiFi setup process.
Mounting keyholes
let you mount the
camera on a wall
(mounting screws
included).
MICRO-SD slot
(left side) accepts a
micro-SD card (not
included) for storage
of automatic photos/
video.
Camera (bottom)

13
Everyday use
EVERYDAY USE
In the Camera View screen, press the
(Settings) icon to customize your WiFi
camera’s setup.
This chapter takes you through the
settings you can customize, one by one.
Front Door
HD SD
SOUND
RECORD
TALK
Swipe screen
to pan/tilt
SNAPSHOT
Front Door
HD SD
SOUND
RECORD
TALK
Swipe screen
to pan/tilt
SNAPSHOT
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically

14
Everyday use
Motion alerts
You can set up the App and camera so that you get a notication
on your phone and the camera automatically records video when
the camera detects movement.
To set up motion alerts: In the Settings menu, press the
Motion alerts sensitivity setting you want to use: OFF, L(low),
M(medium), or H(high).
Note: You might want to test dierent levels of sensitivity for this
setting, to nd the best t for your environment and preference.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
Sound detection
You can set up the App and camera so that you get a notication
on your phone and the camera automatically records video when
the camera detects sound.
To set up sound detection: In the Settings menu, press the
Sound detection sensitivity setting you want to use: OFF, L
(low), or H(high).
Note: You might want to test dierent levels of sensitivity for this
setting, to nd the best t for your environment and preference.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
IMPORTANT: You must have a
micro SD card installed in your WiFi
camera to use the auto-recording
function of this feature.
IMPORTANT: You must have a
micro SD card installed in your WiFi
camera to use the auto-recording
function of this feature.

15
Everyday use
Auto-record time
You can set up the camera so that it automatically records a
certain amount of video when the camera detects a motion or
sound alert.
To set up an auto-record time: In the Settings menu, press
the amount of Auto-record time you want (in seconds) when a
motion or sound alert is triggered: 20s, 60s, or 90s.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
IMPORTANT: You must have a
micro SD card installed in your WiFi
camera to use this feature.
Notes about notications:
+ Pressing on a sound- or motion-detection notication or going to messages shows you a screenshot of the
motion detection event. To view the video, press the icon in the camera view screen.
+ The App sends a maximum of 2 notications every 4 minutes. It prioritizes notications in the following order:
temperature, sound, motion.

16
Everyday use
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
Temperature alarm
These alerts tell you when the area around the camera is too hot
or too cold.
1. In the Settings menu, press Temperature alarm.
2. In the Temperature alarm menu, press Edit at the top of
the screen to change the settings.
To change from degrees Fahrenheit to Celsius: Press
the C.
To set a high temperature alert: Press the switch next
to High temperature alert. Then set the temperature you
want for the high temperature alert.
To set a low temperature alert: Press the switch next
to Low temperature alert. Then set the temperature you
want for the high temperature alert.
If the temperature goes beyond the limit(s) you set, you will get
a push notication on your phone or tablet.

17
Everyday use
The camera time on the screen is from
network. If you find the camera time is not
thesame with the mobile phone, please
click the button below to synchronize time.
Camera time sync
Camera time check
Camera time set
The WiFi camera’s internal clock might need to be periodically
synchronized with your phone’s clock. If you notice the two
times don’t match, choose Camera time set in the App’s
Settings menu, and press the Camera time sync button at
the bottom of the page. The App will sync the current WiFi
camera’s clock with your phone or tablet’s clock.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
Flip horizontally / vertically
Flip horizontally and vertically let you reverse the orientation
of the Camera View video. Press the switches next to each to
toggle these on and o.

18
215451516514
442412314575756
IP Camera
20130101
BNHS5750101
Device name
Serial #
MAC address
Hardware version
Software version
Device info
Space capacity
Use
Available
3.0GB
2.0GB
Format SD card
Everyday use
Camera info
The Device info screen gives you details about the current WiFi
camera, including the amount of memory left on the micro-SD
card if you have one installed.
The Format SD card button at the bottom of the Camera info
screen lets you format a micro-SD card before you use it for
the rst time.
To format a micro-SD card: Insert the card into the WiFi
camera’s micro-SD card slot. Then press the Format SD card
button at the bottom of the Camera info page.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
Delete Camera
If you’ve tried all of the troubleshooting solutions to solve a
problem, and nothing seems to work, you might need to reset
the WiFi camera and App to their factory settings and start
setup again. WARNING: Delete camera erases all of your
custom settings. You will have to set up the WiFi camera
from scratch.
HMOFF
L
Delete Camera
Auto-record time
Settings
Motion alerts
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically

19
Troubleshooting
TROUBLESHOOTING / FAQS
Most issues with the RCA WiFi Camera Security system can be solved by following one of the
troubleshooting tips below. For additional assistance, please call 1-800-645-7750.
I can’t connect the WiFi camera to my network.
+ Make sure your phone or tablet is connected to the WiFi network you want to use.
+ Make sure the camera is getting a good signal from your WiFi router. See page 3 for more
information.
+ Make sure your router is broadcasting its SSID (name). The RCA WiFi camera does not support
hidden SSIDs.
+ Make sure that Wi-Fi signal is 2.4GHz. The RCA WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption
method.
+ Make sure that there is no MAC lter on router or add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press and hold SET key for 10 seconds. The camera
will give a long beep when it is fully reset.
The WiFi camera’s indicator light remains red (connection to network failed).
+ Double check that you’ve entered the correct password for your WiFi network in the RCA WiFi
Camera App.
+ Test your WiFi network with other devices to make sure its working.
+ Make sure the camera is getting a good signal from your WiFi router. See page 3 for more
information.

20
Troubleshooting
+ Make sure that Wi-Fi signal is 2.4GHz. The RCA WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption
method.
The WiFi camera’s indicator light ashes green.
+ The camera is being actively viewed.
I don’t see video from the camera on my phone/tablet.
+ Make sure the camera is turned on and is plugged in to a working outlet.
+ Make sure the camera is within range of your WiFi router (certain kinds of signal obstacles, like
large metal objects, might shorten the range somewhat).
+ Make sure your phone/tablet has an active data or WiFi connection and that the RCA WiFi Camera
App is open and congured with the camera.
I can’t record video or pictures on the camera (for motion or sound alerts).
+ Make sure you have an Micro SD card (not included) inserted in the MICRO SD card slot on the side of
the camera.
+ Make sure auto-record is set to on and a motion or sound alert is set.
I can’t record video or pictures on my phone/tablet.
+ Make sure your phone/tablet has enough available memory to record video or pictures.
My video feed is frozen.
+ Check the time stamp on the video feed screen to make sure the video is frozen. Then return to the
camera home screen and reload that camera again.
+ Close the App and re-open.