Renkforce RF-TLP2-01 User manual

Operating Instructions
Thermal Label Printer
Item No.: 2734624 (RF-TLP2-01 / LPQ58) / 50.8 mm (2”)
Item No.: 2734625 (RF-TLP3-02/ LPQ80) / 76.2 mm (3”)

1.Contents
1. Contents................................................................................................................................................................. 2
2. Introduction........................................................................................................................................................... 4
3. Intended use........................................................................................................................................................... 4
4. Delivery contents ................................................................................................................................................... 4
5. Latest product information .................................................................................................................................... 4
6. Spare parts............................................................................................................................................................. 5
6.1. Thermal paper and thermal labels.............................................................................................................................5
7. Description of symbols........................................................................................................................................... 5
8. Safety Instructions ................................................................................................................................................. 5
8.1. General.......................................................................................................................................................................5
8.2. Handling.....................................................................................................................................................................6
8.3. Installation .................................................................................................................................................................6
8.4. Operation...................................................................................................................................................................6
8.5. Connected devices .....................................................................................................................................................7
8.6. Power adapter ...........................................................................................................................................................7
8.7. Repairs .......................................................................................................................................................................7
9. Product overview................................................................................................................................................... 8
10. Specification........................................................................................................................................................... 9
11. InstallationandUsage .......................................................................................................................................... 11
11.1. Media Loading .....................................................................................................................................................11
11.1.1. Paper Roll Loading ................................................................................................................11
11.1.2. External Paper Roll.................................................................................................................12
11.2. Connecting to power ...........................................................................................................................................12
11.3. Interface Cable Connection .................................................................................................................................13
11.4. Detection .............................................................................................................................................................14
11.5. Operation Panel ...................................................................................................................................................15
11.6. Basic Operation ...................................................................................................................................................16
11.6.1. Power On/Power Off..............................................................................................................16
11.6.2. Feed......................................................................................................................................16
11.6.3. Print self-test page ................................................................................................................16
11.7. Configuring printer parameters...........................................................................................................................17
11.7.1. Parameters configurable via buttons .....................................................................................17
11.7.2. Configuring parameters via buttons.......................................................................................17
12. Interface............................................................................................................................................................... 18
12.1. USB interface .......................................................................................................................................................18
12.2. Cashdrawer..........................................................................................................................................................18
12.3. Serial Interface.....................................................................................................................................................18
13. Configuring printer with Windows® Label Printer Utility ...................................................................................... 19
13.1. Getting started ....................................................................................................................................................19

13.2. Adding new printers ............................................................................................................................................19
13.3. Configuring printers.............................................................................................................................................20
14. Installing Windows® label editor BarTender® Ultralite......................................................................................... 21
14.1. Installing Seagull Windows®driver......................................................................................................................21
14.2. Installing BarTender® Ultralite.............................................................................................................................21
15. Setting up the MacOS label editor........................................................................................................................ 22
15.1. Installing the MacOS TSPL driver.........................................................................................................................22
15.2. Connecting printer to online HPRT label creator.................................................................................................22
16. Cleaning and care................................................................................................................................................. 23
16.1. Cleaning housing .................................................................................................................................................23
16.2. Cleaning paper sensor .........................................................................................................................................23
16.3. Cleaning thermal print head ................................................................................................................................23
16.4. Cleaning roller and/or paper path .......................................................................................................................24
17. Disposal ............................................................................................................................................................... 24

4
2.Introduction
Dear customer,
Thank you for purchasing this product.
If there are any technical questions, please contact: www.conrad.com/contact
3.Intended use
The product is a thermal label printer.
The product is intended for indoor use only. Do not use it outdoors. Contact with moisture must be
avoided under all circumstances.
If you use the product for purposes other than those described, the product may be damaged.
Improper use can result in short circuits, fires, electric shocks or other hazards.
The product complies with the statutory national and European requirements. For safety and
approval purposes, you must not rebuild and/or modify the product.
Read the operating instructions carefully and store them in a safe place. Make this product
available to third parties only together with the operating instructions.
All company names and product names are trademarks of their respective owners. All rights
reserved.
4.Delivery contents
◼ Printer
◼ Power adaptor
◼ Mains cable
◼ USB cable (USB-A to USB-B)
◼ Serial cable
◼ Cable fastener
◼ USB memory stick
◼ Paper roll
◼ Quick start guide
5.Latest product information
Download the latest product information at www.conrad.com/downloads or scan the QR code
shown. Follow the instructions on the website.

5
6.Spare parts
6.1. Thermal paper and thermal labels
The printer can print on any commercially available thermal paper and thermal labels.
W = Width
H = Height
2734624
2734625
Thermal paper
W: 60 mm
W: 75 mm
Thermal label
W x H: 60 x 30 mm
Size: 75 x 30 mm
7.Description of symbols
The following symbols are on the product/appliance or are used in the text:
Read the operating instructions carefully.
The symbol warns of hazards that can lead to personal injury.
The symbol warns of dangerous voltage that can lead to personal injury by electric shock.
The symbol warns of hot surfaces that can result in severe burns when touched. Read the
information carefully.
8.Safety Instructions
Read the assembly instructions carefully and especially observe the safety information. If
you do not follow the safety instructions and information on proper handling, we assume
no liability for any resulting personal injury or damage to property. Such cases will
invalidate the warranty/guarantee.
8.1. General
◼ The product is not a toy. Keep it out of the reach of children and pets.
◼ Do not leave packaging material lying around carelessly. This may become dangerous playing
material for children.
◼ If you have questions which remain unanswered by this information product, contact our
technical support service or other technical personnel.

6
◼ Maintenance, modifications and repairs must only be completed by a technician or an
authorised repair centre.
8.2. Handling
◼ Handle the product carefully. Jolts, impacts or a fall even from a low height can damage the
product.
8.3. Installation
◼ Do not place the product under any mechanical stress.
◼ Protect the appliance from extreme temperatures, flammable gases, steam and solvents.
◼ Vibrations, shock and impacts can damage the printer or cause it to fall down. Install the printer
on a solid and vibration-free surface where the likelihood of shock and impact is minimal.
◼ Protect the product from high humidity and moisture.
◼ Protect the product from direct sunlight.
◼ Dust can damage the printer. Do not install the printer in dusty locations.
◼ Vibrations, shock and impacts can damage the printer to move and fall down. Install the printer
on a solid, stable and non-slip surface.
◼ Liquids can damage the printer and cause short-circuits. Keep liquids away.
8.4. Operation
The hot printer head can cause burns. Do not touch the printer head.
◼ Static discharge can damage the printer head. Do not touch the printer head.
◼ The cutter blade is sharp and can cause cuts. Do not touch the blade.
◼ Only use recommended label paper to prevent damage to the printer.
◼ Switch off the printer before you make and disconnect connections.
◼ Blocking moving parts can cause damage. Do not touch, block or pull moving parts during
operation. Do not stick objects into openings.
◼ Only use approved accessories to prevent damage.
◼ Consult an expert when in doubt about the operation, safety or connection of the product.
◼ If it is no longer possible to operate the product safely, take it out of operation and protect it
from any accidental use. DO NOT attempt to repair the product yourself. Safe operation can no
longer be guaranteed if the product:
> is visibly damaged,
> is no longer working properly,
> has been stored for extended periods in poor ambient conditions or
> has been subjected to any serious transport-related stresses.

7
8.5. Connected devices
◼ Also observe the safety and operating instructions of any other devices which are connected to
the product.
8.6. Power adapter
Do not modify or repair mains supply components including mains plugs, mains
cables, and power supplies. Do not use damaged components. Risk of death by
electric shock!
◼ Connect the appliance to a wall socket that can be accessed easily.
◼ As power supply, only use the supplied mains adaptor.
◼ Only connect the power adaptor to a normal mains socket connected to the public supply.
Before plugging in the power adaptor, check whether the voltage stated on the power adaptor
complies with the voltage of your electricity supplier.
◼ Never connect or disconnect power adaptors if your hands are wet.
◼ Never unplug the power adaptor from the mains socket by pulling on the cable; always use the
grips on the plug.
◼ For safety reasons, disconnect the power adaptor from the mains socket during storms.
◼ Do not touch the power adapter if there are any signs of damage, as this may cause a fatal
electric shock! Take the following steps:
> Switch off the mains voltage to the socket containing the power adapter (switch off the
corresponding circuit breaker or remove the safety fuse, and then switch off the
corresponding RCD protective switch).
> Unplug the power adapter from the mains socket.
> Use a new power adapter of the same design. Do not use the damaged adapter again.
◼ Ensure that cables are not pinched, kinked or damaged by sharp edges.
◼ Always lay cables so that nobody can trip over or become entangled in them. This poses a risk
of injury.
8.7. Repairs
◼ Repairs require specialist knowledge. Contact a professional to have the printer repaired.
◼ Only use original spare parts to repair the printer.

8
9.Product overview
Feed button
Release
LED indicator
Cable fastener
Power port
Cash drawer port
USB port
Serial port
Power
button
Cover
Cable fastener installation
Thermal printer head
Paper guide
Paper sensor
(movable)
Paper roll
shaft

9
10. Specification
Items
Parameter
Model
2734624 (LPQ58)
2734625 (LPQ80)
Printing
Printing Method
Direct Thermal Printing
Resolution
203 dpi (8 dots/mm)
Printing Speed
76 mm/s Max.
102 mm/s Max.
Printing Width
56 mm Max.
80 mm Max.
Printing Length
400 mm
300 mm
Processor
32 bit RISC CPU
Memory
RAM
2 MB
Flash
2 MB
Detection
Sensors
Out of Paper Detection, Gap Detection, Notch
Detection, Black mark Detection, TPH
Temperature Detection
Media
Types
Fan-fed or Roll-fed, Die-cut or Continuous Label
Width
1’’(25 mm) –2.44’’
(62 mm)
1’’(25 mm) –3.35’’
(85 mm)
Thickness
0.003’’(76.2 um) –0.007’’(177.8 um)
Label Roll
Diameter
90 mm
Core Diameter
12.7 mm (0.5’’), 25.4 mm (1’’), 38.1 mm (1.5’’)
Programming Language
TSPL
Software
Label Design
Bartender® Ultralite, Mac, Linux
Seagull Driver
Windows 2000, XP, Vista, Server,7,8,10,11
Resident Fonts
Bitmap Fonts
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270°
rotatable and 10 times expandable in horizontal
and vertical directions
Code Pages
DOS437,720,737,755,775,850,852,855,856,857,8
58,860,86 2,863,864,865,866,
Windows
1250,1251,1252,1253,1254,1255,1256,1257,1258
ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
DBCS 932 (JIS), 936(GBK), 949 (Koran),
950(BIG5)

10
Barcode
1D
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC
A/E (add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping
Bearer Bars, Codabar, Code 128 (subset A, B, C),
EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-
Mart, Random Weight, Post NET, ITF 14, China
Postal Code, HIBC, MSI, Plessey, Telepen, FIM,
GS1 DataBar, German Post Code, Planet 11 & 13
digit, Japanese Postnet, I 2 of 5 with human
readable checkdigit, Standard 2 of 5, Industrial 2
of 5 , Logmars, Code 11, Code 49, Cadablock
2D
PDF417, Data matrix code, Maxi Code, QR code,
Micro PDF417, Micro QR code, Aztec code
Interfaces
USB, RS232C
Control Panel
Tri-color Status LED, Power and Feed button
Items
Parameter
2734624 (LPQ58)
2734625 (LPQ80)
Power Adapter
Power Input
100 –240 V/AC, 50/60 Hz, 0.8 A
Power Supply
12 V/DC, 2A
Environment
Operation
+5to 40 °C, 30 –85 % (non-condensing)
Storage
-20 to +50 °C, 30 –85 % (non-condensing)
Physical
Characteristics
Dimensions (LxHxW)
186 x 133 x 128 mm
188 x 134 x 150 mm
Weight
805 g
880 g

11
11. Installation and Usage
11.1. Media Loading
11.1.1. Paper Roll Loading
1. Use both of your index fingers and pull the buttons forward to open the top cover.
2. Pull out the paper roll holder. Rotate the paper roll holder to match the core diameter of the
paper roll.
3. Insert the paper roll into the holder and then lock the holder. Make sure the thermosensitive
layer faces up.
Note: If you do not print with black mark paper, center the gap sensor.

12
4. Pull outsome paper and adjust the paper guide to fix the paper.
5. Close the cover and tear off the excess paper.
11.1.2. External Paper Roll
If you use an external paper roll, refer to the below image to load the paper into the printer.
11.2. Connecting to power
1. Connect the power adaptor cable to the power input socket on the printer.
2. Connect the mains cable to the power adaptor.
3. Connect the power adaptor to a suitable mains socket.

13
11.3. Interface Cable Connection
The printer supports the following communications interface standards.
◼ RS-232C (Serial) Cable
◼ USB-B Type Cable
Connect the interface cable as shown below:
USB cable Serial cable
1. (If LED indicator is on) press the power button for about 1.25 seconds to switch the printer
off.
2. Connect the communication cable to the printer communication port to be used.
> Connect the RS-232C (Serial) Cable to the serial port.
> Connect the USB-B type cable to the USB port.

14
11.4. Detection
Note: If you do not print with black mark paper, center the gap sensor.

15
11.5. Operation Panel
POWER Button
This button is used to turn the printer on/off.
◼ Press the power button for approx. 1.25 seconds to switch on.
◼ Press the power button for approx. 1.25 seconds to switch off.
◼ Blue LED: printer in standby mode
◼ Green LED: printing in progress
◼ Red LED: (1) paper is used up or (2) printer does not work properly
FEED Button
This button is used to feed paper manually and print a test page.
◼ Press the feed button to feed paper and perform a self-test. Refer to “Print Self-test
Page”.
LED indications
Color
Status
Remarks
BLUE
ON
The printer is ready to print with label media
Green
ON
The paper is feeding/under printing
RED
ON
The printer cover button is not in right position
YELLOW
ON
The printer is ready to print with continuous media
PINK
ON
The thermal printer head is overheated
BLUE
FLASH
Do not pass the RAM test
RED
FLASH
Out of paper
WHITE
ON
The printer is ready to print with black mark media

16
11.6. Basic Operation
11.6.1. Power On/Power Off
◼ Press the power button for about 1.25 seconds to switch on.
◼ Press the power button for about 1.25 seconds to switch off.
11.6.2. Feed
When the printer is on, press feed button and the printer will automatically feed paper to the
specified position according to the paper type you use.
◼ In “Continuous Mode”, the printer will feed a fixed distance of paper
◼ In “Label Mode”, the printer will feed a whole label
11.6.3. Print self-test page
The self-test checks whether the printer has any problems. There are two options to run the self-
test.
Print self-test page viaFEEDbutton
1. Check that paper is loaded properly.
2. Switch the printer off.
3. Close the top cover.
4. Press and hold the feed button and then press the power button to switch the printer
on.
> The printer prints a self-test page.
Print self-test page via Windows® print driver
1. Install the Windows driver. Refer to Configuring printer with Windows® LabelPrinterUtility
for the installation procedure.
2. Print the test page using the “Print test page” function of Windows driver.

17
11.7. Configuring printer parameters
You can configure printer settings via the buttons on the printer or the printer software. The printer
settings you can configure via the buttons is limited.
To configure parameters via Windows® software, refer to Configuring printer with Windows®
LabelPrinterUtility.
11.7.1. Parameters configurable via buttons
The parameters are listed in the order that you will configure them.
COM Port setting
Baud rate
9600
19200
38400
57600
115200
Printer setting
Paper Mode
label
black mark
auto
receipt
Print Density
0 - 14
Protocol
ESC
TSPL
11.7.2. Configuring parameters via buttons
Activating settings mode
To activate the settings mode, perform the following steps within 2 seconds after powering the
printer on:
1. Press the power button three times.
2. Press the feed button one time.
Configuring parameters
The printer will print a label with every parameter you configure.
Refer to Parameters configurable via buttons for parameters you can configure.
◼ Press the power button to select a setting.
◼ Press the feed button to confirm a setting and move to the next setting item.
Exiting settings mode
1. To exit settings mode, switch the printer off.

18
12. Interface
12.1. USB interface
PIN No.
Signal
name
1
VBUS
2
D-
3
D+
4
GND
12.2. Cashdrawer
Pin No.
Signal
Function
1
FG
Frame Ground
2
DRAWER1
Drawer kick-out drive signal 1
3
DRSW
Drawer open/close signal
4
VDR
Drawer driving source
5
DRAWER2
Drawer kick-out drive signal 2
6
GND
GND
Voltage: 12 V/DC
Current: max. 2 A
Signal: “L”= 0 - 0.5 V / “H”= 2.4 - 3.3 V
12.3. Serial Interface
PIN No.
Signal name
1
RTS
2
RXD
3
GND
4
TXD

19
13. Configuring printer with Windows® Label Printer Utility
With the Windows® “Label Printer Utility”you can configure parameters of new and existing
printers.
13.1. Getting started
1. Download the application HPRTUtilityForLabel from www.conrad.com/downloads to your
computer.
2. Open the application HPRTUtilityForLabel.
13.2. Adding new printers
1. Connect the printer to the computer/POS system.
2. Switch the printer on.
3. Open the application HPRTUtilityForLabel.
4. Click Add Printer.
5. Select the printer model and connection type.
6. Click Connect Test to test the printer connection.
➔A pop-up will inform the connection status.
7. On the main page, click Print Test Text to print a test label. Follow the on-screen instructions.
Next step: Configure the printer.

20
13.3. Configuring printers
Prerequisites:
> Printer is connected to computer/POS system.
1. Open the application HPRTUtilityForLabel.
2. On the main page, select the printer you want to configure from the printer list.
3. Click Parameter Setting to open the printer settings.
4. Adjust the parameters and click Set to save the changes.