Retrofire RF24BN Installation instructions

Model RF24BN/BP
Gravity Vent Fireplace Insert
Installation and Owner’s Manual
4001003-07
Patents Pending
Manufactured by
MILES INDUSTRIES LTD.
British Columbia, Canada
www.milesfireplaces.com
© 2007 Miles Industries Ltd. All rights reserved
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light the appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certified kit is used.
This appliance is a domestic room-heating
appliance. It must not be used for any
other purposes such as drying clothes,
etc.
This appliance is suitable for installation in
a bedroom or bed sitting room.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
Installation and service must be performed
by a qualified installer, service agency or
the gas supplier.
This appliance may be installed in
an after-market permanently located,
manufactured (mobile) home where not
prohibited by local codes.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Massachusetts: The piping and final
gas connection must be performed by a
licensed plumber or gas fitter in the State
of Massachusetts.
Please read this manual BEFORE installing and operating this appliance.

2
Thank You ...
For purchasing a Retrofire by Miles Industries. Your new radiant gas heater is a
technical appliance that must be installed by a qualified dealer. Each Retrofire is fully
tested during the production process for your safety and comfort.
Your unit has been professionally installed by:
Dealer Name _______________________________________
Phone Number ______________________________________
Should you encounter an operational problem, call your dealer immediately.
Do not try to repair the unit as you may cause an injury or damage the
fireplace.
We recommend that our gas
hearth products be installed
and serviced by professionals
who are certified in the
United States by NFI (National
Fireplace Institute®).
The information contained in this installation manual is believed to be correct at the time of printing.
Miles Industries Ltd. reserves the right to change or modify any information or specifications without
notice. Miles Industries Ltd. grants no warranty, implied or stated, for the installation or maintenance
of your heater, and assumes no responsibility for any consequential damage(s).

3
Contents
Safety and Warning Information.......................................................... 4
Options .................................................................................................. 5
Specifications ....................................................................................... 5
Dimensions and Clearances................................................................ 6
Venting................................................................................................... 7
Existing Fireplace Preparation ............................................................ 8
Supply Gas ............................................................................................ 9
Vent Liner Rough-In............................................................................ 10
Appliance Preparation........................................................................ 10
Firebox Installation............................................................................. 11
Ceramic Fuel Bed Installation ........................................................... 13
Window Refitting ................................................................................ 14
Remote Control Installation............................................................... 15
Operation Check and Aeration Adjustment ..................................... 15
Vent Check .......................................................................................... 16
Cast Iron Fret Installation .................................................................. 16
Owner’s Information........................................................................... 17
Lighting Instructions .......................................................................... 20
Warranty .............................................................................................. 21
Parts..................................................................................................... 22

4
Safety and Warning Information
Children and adults should be ALERTED to the hazards
of high surface temperature and should STAY AWAY to
avoid burns or clothing ignition. Young children should
be CAREFULLY SUPERVISED when they are in the
same room as the appliance.
DO NOT place furniture or any other combustible
household objects within 36” of the fireplace front.
READ and UNDERSTAND all instructions carefully
before starting the installation. FAILURE TO FOLLOW
these installation instructions may result in possible fire
hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the Owner’s
Information section of this manual.
DO NOT USE this appliance if any part has been
under water. Immediately, CALL a qualified service
technician to inspect the unit and to replace any part of
the control system and any gas control that has been
under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
Installation and repair should be PERFORMED by a
qualified service person. The appliance and venting
system should be INSPECTED before initial use and at
least annually by a professional service person. More
frequent cleaning may be required due to excessive
lint from carpeting, bedding, etc. It is IMPERATIVE that
the unit’s control compartment, burner, and circulating
air passageways BE KEPT CLEAN to provide for
adequate combustion and ventilation air.
Always KEEP the appliance clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
NEVER OBSTRUCT the flow of combustion and
ventilation air. Keep the front of the appliance CLEAR
of all obstacles and materials for servicing and proper
operation.
Due to the high temperature, the appliance should be
LOCATED out of traffic areas and away from furniture
and draperies. Clothing or flammable material SHOULD
NOT BE PLACED on or near the appliance.
This unit MUST be used with a vent system as described
in this installation manual. NO OTHER vent system or
components MAY BE USED.
This gas fireplace and vent assembly MUST be
vented directly to the outside and MUST NEVER be
attached to a chimney serving a separate solid fuel
burning appliance. Each gas appliance MUST USE
a separate vent system. Common vent systems are
PROHIBITED.
INSPECT the external vent cap on a regular basis to
make sure that NO debris, plants, trees, shrubs are
interfering with the air flow.
The glass door assembly MUST be in place and sealed
before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass door
removed, cracked, or broken. Replacement of the glass
door should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass door.
The glass door assembly SHALL ONLY be replaced
as a complete unit, as supplied by the fireplace
manufacturer. NO SUBSTITUTE material may be
used.
DO NOT USE abrasive cleaners on the glass door
assembly. DO NOT ATTEMPT to clean the glass door
when it is hot.
TURN OFF the gas before servicing this appliance.
It is recommended that a qualified service technician
perform an appliance check-up at the beginning of
each heating season.
Any safety screen or guard removed for servicing MUST
BE REPLACED before operating this appliance.
BE CAREFUL not to put any decorating objects
sensitive to heat too close to the fireplace as it gets
very hot when operating.
DO NOT use this heater as a temporary source of heat
during construction.
NOTE: When operating your new fireplace for the first time, some vapors may be released due to the burning
of curing compounds used in the manufacture of the appliance. They may cause a slight odor and could cause
the flames to be the full height of the firebox, or even slightly higher, for the first few hours of operation. It is also
possible that these vapors could set off any smoke detection alarms in the immediate vicinity. These vapors are
quite normal on new appliances. We recommend opening a window to vent the room. After a few hours use, the
vapors will have disappeared and the flames will be at their normal height.

5
Ratings
This appliance as supplied is intended for installation into existing masonry or factory built solid-fuel
burning fireplaces only, unless the separately supplied Zero Clearance Kit RA24ZC is used. See separate
instructions packaged with the Zero Clearance Kit.
Approvals and Codes
These appliances are certified to CSA 2.33–2007 for use in Canada and ANSI Z21.88–2007 for use in the USA.
Model RF24BN is for use with Natural Gas only.
Model RF24BP is for use with LPG only.
Conversion between fuels may only be done using the approved conversion kits listed above.
These appliances comply with CGA P.4.1, Testing method for measuring annual fireplace efficiencies.
The installation must conform to local codes or, in the absence of local codes with the National Fuel Gas Code,
ANSI Z223.1 or the Natural Gas and Propane Installation Code CAN/CGA-B149. Only qualified licensed or
trained personnel should install this appliance.
These appliances, when installed, must be electrically grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical Code ANSI/NFPA 70 or the Canadian Electrical Code CSA
C22.1.
*High Altitude Installations
Input ratings are shown in BTU per hour and are certified without deration for elevations up to 4,500 feet (1,370 m)
above sea level. For elevations above 4,500 feet (1,370 m) in USA, installations must be in accordance with
the current ANSI Z223.1 and/or local codes having jurisdiction. For installations at elevations above 4,500 feet
(1,370 m) in Canada, please consult provincial and/or local authorities having jurisdiction.
Options
Fuel
RF24BN—Natural Gas Installations
RF24BP—Propane Gas Installations
Decorative Cast Iron Frets
(sold separately)
RA24CV—Contemporary, Vintage Iron Finish
RA24AV—Avant-Garde, Vintage Iron Finish
RA24TB—Traditional, Black Finish
Venting
Pipe—Generic 3” dia. flexible aluminum liner approved
for gas venting into existing fireplace and chimneys or 4”
dia. type “B” vent with zero clearance kit option.
Circulating Fan (sold separately)
555CFK—Circulating Fan Kit, thermally actuated,
variable Speed, with 6’–0” c/w grounded cordset.
Conversion Kits
RA24NK—Converts from LPG to NG
RA24PK—Converts from NG to LPG
Zero Clearance Kit RA24ZC
Outer Cast Plate 715CVI (use with RA24ZC kit only)
Screened Fronts (use with RA24ZC kit only)
RA24DS—Draw Screen
RA24FS—Fixed Screen
743FVI—Double Door FenderFire
744FVI—Single Door FenderFire
Specifications
Models RF24BN RF24BP
Gas Natural Propane
Altitude (Ft.) 0–4,500 feet*
Input Max. (Btu/h) 20,500 19,000
Input Min. (Btu/h) 12,500 12,500
Manifold pressure (in w.c.) 3.7 10.5
Min. Supply pressure (in w.c.) 5.0 11.0
Max. Supply pressure (in w.c.) 10.5 14.0
Main Burner Injector
Catalogue Number (this is not a drill size)
Bray Cat.
#82-580
Bray Cat.
#92-200
Pilot Injector
Catalogue Number (this is not a drill size)
S.I.T.
#62
S.I.T.
#30

6
Dimensions—for Solid-Fuel Burning Fireplace Insert Only
See separate framing Dimensions for Zero Clearance applications with the Zero Clearance Kit RA24ZC.
Minimum Cavity Dimensions—For Solid-Fuel Burning Fireplace Insert
(See separate framing dimensions for Zero Clearance applications in the Zero Clearance Kit RA24ZC.)
The diagram shows minimum dimensions required to install the
RF24. Installations in cavities having a combination of all the
minimum dimensions shown, although possible, may prove to be
difficult.
Mantel / Hearth Clearances
Combustible Mantel and Hearth Clearances for insert applications
must conform to those required for the original solid-fuel burning
fireplace in which the RF24 insert is being installed.
NOTE: The glass front and hearth are very hot. Existing wire mesh
screens or free standing hearth mounted mesh screens may be
used in front of the RF24 insert to help minimize the chance of
injury.
Dimensions and Clearances
17”
Stand-offs
3”dia.
Collar
4-1/2”
4-1/2”
1”
Front Face of
Cast Fret
24”
Control
Valve
Location
Top View
Front View Side View
Gas Inlet
3/8”NPT Female
1-3/4”
24”
Valve
Min. 12”
Max. 14-3/4”
Smoke
Channel
for
Checking
Draft
Fret
Mounting
Brackets
(removeable)
Optional Fan
Speed Control
Location
(at front)
18/3/4”
19”
20-1/2”
Min. 12”
Max. 14-3/4” 4-1/2”
Adjustable
Convection
Baffle
Optional
Cast Fret
Levelling
Bolt
1-1/4” 13-1/4”
14-1/2”
Vent Switch
Location
24-1/2”
8”
25-1/2”
27”
10” 11”
RA24TB Fret (Black)
RA24CV Fret (Vintage Iron) RA24AV Fret (Vintage Iron)
Optional Frets
20”
Height of Smoke Curtain
14”
28-1/2”
18”
19-1/2”
Minimum Insert Cavity

7
Vent Materials
Use a 3” diameter aluminium flex liner approved for gas venting when installing as an insert (existing chimneys).
Use a 4” diameter type “B” vent when installing with a RA24ZC Zero Clearance Kit. See separate instructions
packaged with the Zero Clearance Kit.
The minimum vent lengths are shown below. For other allowable configurations, refer to the venting tables in the
National Fuel Gas Code Z223.1 or the Natural Gas and Propane Installation Code B149.1.
Approved Termination Required
Max. 16” offset if
vent height is minimal
or elbow at collar of unit
3”Liner
3”min. Bend
Radius
Min. 10 feet
Minimum Vent Liner Radius
Allowable Vent Configurations
Venting

8
Existing Fireplace Preparation
A few points must be considered before inserting the RF24 into an existing fireplace cavity. Generally, modifications
to the existing fireplace that will compromise its integrity are NOT allowed. Components that are bolted or screwed
on, such as dampers or baffles, may be removed to accommodate the installation of the RF24 engine. Cutting
away any sheet metal parts off the existing fireplace to accommodate the installation of the RF24 is
prohibited. Check with local authorities if in doubt.
Clean Fireplace and Chimney
Have the chimney swept and the fireplace cavity cleaned before installing the RF24 heater and vent liners. Any
creosote or soot residue remaining in the fireplace cavity or chimney may cause odors once the RF24 insert is
installed. Consult with chimney sweep for information on how best to clean.
Existing Dampers
Factory-built, zero clearance fireplaces will require the damper to be removed in order to install the vent liners.
These dampers are usually bolted into place. Dampers in masonry fireplaces must be fixed open and may remain
in place.
Ash Retaining Curbs
Some fireplaces (particularly factory-built) have a raised curb at the front edge to retain ashes. Check the dimensions
carefully to ensure the RF24 engine will fit behind any raised curb (some curbs may be removed separately from
the refractory base). The fret retainers allow for some vertical adjustment of the cast iron fret should the fret need
to sit on top of the curb, otherwise the fret will need to be eliminated or adequate room provided behind the curb.
Gas Line Routing
Plan the routing of the gas line before proceeding. Utilize the existing hole for the gas line. If the factory-built
fireplace has no access hole, carefully drill an access hole of 1-1/2 inch (38 mm) or less through the lower sides
or bottom of the firebox. The access hole must be plugged with non-combustible insulation after the gas supply
line has been installed. See illustration in Dimensions section for detailed location of gas inlet. Also, take into
consideration whether or not a fan or shut-off valve will interfere when planning the routing of the gas line.
Existing Glass Doors and Wire Screens
Existing glass doors must be permanently removed prior to installing the RF24 insert. Existing wire fire screens
may remain in place or new ones may be added. The RF24 has been tested and approved to operate with wire
fire screens in the closed or open positions.
Combustible Mantels
Combustible mantel clearances must conform to those required for the original solid-fuel fireplace into which the
RF24 is being installed.
Paint Existing Refractory Liners
It may be desirable, for visual reasons, to paint the existing refractory liners in black to blend in with the RF24
insert once installed.
Attach Warning Label to Existing Fireplace (label supplied loose with RF24 heater)
Attach the label “This fireplace has been converted...” to the existing fireplace using screws or other mechanical
means and store any removed parts in the back of the existing fireplace for future use.

9
Supply Gas
It is preferable to rough-in the gas line at this point before proceeding with the firebox installation.
The gas supply inlet connection is a 3/8” NPT female connector. For detailed location of this connector, see
illustration in section Dimensions. If a circulating fan or isolating valve is to be installed, adjust the routing of
the gas line to suit.
Use only new black iron or steel pipes or copper tubing if acceptable—check local codes. Note that in USA,
copper tubing must be internally tinned for protection against sulfur compounds.
Unions in gas lines should be of ground joint type.
The gas supply line must be sized and installed to provide a supply of gas sufficient to meet the maximum
demand of the appliance without undue loss of pressure.
Sealant used must be resistant to the action of all gas constituents including LP gas. Sealant should be applied
lightly to male threads to ensure excess sealant does not enter gas lines.
The supply line should include a manual shut-off valve and union to allow the appliance to be disconnected for
servicing.
Pressure test the supply line for leaks.
The appliance and its individual shut-off valve must be disconnected from the gas supply piping system
during any pressure testing of that system at test pressures in excess of ½ psig (3.5 kPa).
The appliance must be isolated from the gas supply piping system by closing its individual manual
shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to
or less than ½ psig (3.5 kPa).
Failure to either disconnect or isolate the appliance during
pressure testing may result in regulator or valve damage.
Consult your dealer in this case.
The minimum supply pressure is given in the section
Specifications of this manual.
All piping and connections must be tested for leaks after
installation or servicing. All leaks must be corrected
immediately.
When testing for leaks:
Make sure that the appliance is turned off.
Open the manual shut-off valve.
Test for leaks by applying a liquid detergent or soap
solution to all joints. Bubbles forming indicate a gas
leak. Never use an open flame to check for leaks.
Correct any leak detected immediately.
The pressure test tapping locations are shown in figure above. A built-in non-adjustable regulator controls the
burner manifold pressure. The correct pressure range is shown in the ratings table in section Specifications of
this manual. The pressure check should be made with the burner alight and at its highest setting. See Lighting
Instructions section for full operating details.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Inlet Pipe
Manifold Pressure
Test Tap Supply Pressure
Test Tap
Loosen screw to check
(tighten afterwards)
Pressure Test Tappings

10
3” dia. Aluminum Liner
Rough-in the 3” diameter vent liner into existing chimney system being careful not to tear or damage the liner
in the process. Leave plenty of liner at the bottom end if the heater will be connected while on the hearth—see
diagram in Connect Liner to the Firebox section. When connecting the liner in this manner, it is best to leave
the top termination until later so the slack liner can be lifted after the insert is in place.
Existing Fireplace Rough-In Liner
Unpack appliance.
Remove window.
Remove log pack from firebox.
Strip firebox down by removing:
Burner module (4 screws);
Vent plate;
Support Legs (2 screws per leg)
(required when inserting into small
fireplaces only).
•
•
•
•
•
•
•
1/4 Turn
Spring-Loaded
Fastening Studs (2)
Remove Window
The size of the existing fireplace cavity will affect the method of installation. Smaller fireplaces, particularly
factory-built zero clearance fireplaces, will require the RF24 firebox to be disassembled and then reassembled
inside the fireplace. Plan your installation accordingly.
Remove Vent Plate
Remove Window
Remove
Burner
Module
(4 screws)
Remove
Support Legs
(2 screws each)
Vent Liner Rough-In
Appliance Preparation

11
Connect Liner to the Firebox
The vent plate will ultimately locate approximately 19”
above the base of the fireplace once inserted.
Trim the liner accordingly so it will not be too long
once the firebox in raised.
Connect the liner to the vent plate using the gear
clamp provided.
Stretch the liner down and slide the firebox onto
the vent plate.
Secure the vent plate to the firebox using 2 screws
through the front tab.
NOTE: When installing into larger fireplaces, the
RF24 may be connected to the liner while sitting out
on the hearth or inside the fireplace without removing
the vent plate.
The support legs may also be left in place if the
fireplace is large enough.
If the liner is connected to the firebox on the hearth, it
will be necessary to pull the slack liner up from the top
of the chimney after the firebox is installed.
1.
2.
3.
4.
Thread thumbscrews
into Support Leg.
Raise left hand side of firebox
and slip LH Support Leg
Under. Fasten with 2 bolts
as indicated.
Thread thumbscrews
into Support Leg.
Raise right side of firebox
and slip RH Support Leg
Under. Fasten with 2 bolts
as indicated.
Reinstall Support Legs
With the firebox recessed behind the smoke curtain of the existing fireplace, raise it and place the individual
support legs under it; the liner will need to compress to do this. Placing a temporary shim under the firebox, such
as a 2” x 4”, may help while positioning the support legs. Tabs are provided on the support legs to help position
them. Fasten the support legs at the points indicated by the arrows using the bolts provided (2 per side).
Slide Firebox onto
Vent Plate
Secure Vent Plate
using 2 screws at
Front
Firebox with Legs and
Burner Removed
Approx. 19”
above base
of fireplace
Vent Plate
Trim Liner and Connect
Vent Plate to Liner using
Gear Clamp provided
Firebox Installation

12
Reinstall the Burner Module
Note: If the circulating fan is to be installed, it should be done at this point before installing the burner
module. See instructions packaged with the fan for installation details.
Reinstall the burner module using the 4 screws removed previously.
Note: The upper baffle may be removed to gain more room for the screwdriver to install the rear screws.
Connect the Gas Line and Test-Fire the Unit
Connect the gas line to the burner module. Check for leaks, purge the line and, test-fire the unit before installing the
window or proceeding with the remainder of the install. See Lighting Instructions section.
Reinstall the Top Baffle (if removed)
Install Top Convection Baffle
Position the firebox as far back as
possible within the existing fireplace to
allow ample space at the front for the fret.
Position the top convection baffle with the
threaded studs pointing downwards into the
slots at the top of the firebox.
Slide the convection baffle as far forward as
possible and tighten the wingnuts.
Reinstall Burner
Module (4 screws)
Edge Fits into
Cleat at Back
Remove Top Baffle
(2 screws)
Remove Top Baffle (optional)
(to provide space for a screwdriver)
Edge fits into
Cleat at Back
of Firebox
Reinstall Top
Baffle (2 screws)
Convection Baffle
Wingnuts(2)
Start Wingnuts an Studs.
Slide Convection Baffle
into slots. Adjust
Baffle Forward to Touch
Back of Smode Curtain of
Existing Fireplace.
Tighten Wingnuts.
Firebox Installation

13
Install the Ceramic Brick Liner
Install the ceramic brick liner taking care not to damage them as the material is fragile. The top rounded edges
of the side panels should face inwards and the front edge is bevelled. Place the side brick panels flat up high
against the side of the firebox and slide them downward into place, behind the frame of the firebox.
Side Brick Behind
Firebox Return
Side Brick in front of Rear Brick
Rear Brick
Left
Brick
Rest Brick on
Rear Log Support
Rear Brick
Rear Brick
Left
Brick
Right
Brick
Install the Ceramic Log Set
Carefully remove the ceramic logs from the packaging, taking care not to damage them. Install the logs as
described below. Log position is critical to the look of the fire and should be done carefully to avoid
problems.
Drop Rear Log into place
behind front log retainers
Front Log locating pins
Rear Log Touches
Front Log Here
Right Log
Locating Pins
Place Font Log onto locating
Pins at Each End
Ceramic Fuel Bed Installation

14
Place R/H Cross Log
Onto Locating Pins
L/H Log Locating Pins
Place Middle Cross Log
Across Gap in Front Log
Place L/H Cross Log
Onto Locating Pins
Install the Ceramic Log Set
Hook the window over the top edge of the firebox and
fasten the bottom two spring-loaded bolts by pushing in
and turning 90 degrees.
If broken, the glass pane may only be replaced as a
complete window assembly unit as supplied by the
manufacturer.
Note: To remove the window, the cast iron fret and
fret retainers will need to be removed first—see
Cast Iron Fret Installation section.
Spring-loaded
Fastening Studs (2)
1/4 Turn
Ceramic Fuel Bed Installation
Window Refitting

15
Receiver Valve
Push-on
Connector
Air Shutter in
Open Position
Air Shutter in
Closed Position
Air Shutter
Air Shutter Retainer
Air Shutter Components
Remote Receiver
Remote Control Installation
Operation Check and Aeration Adjustment
Caution! Do not connect the batteries to the remote control
receiver until the wires are connected to the burner control
unit, as short-circuit could result in destruction of the
electrical components.
Connect the wiring harness to the receiver box, by pushing the wire connector on
to the receiver circuit board. The plug will only go on one way so please ensure
that the wires are pointing up and the slot in the board is in line with the tab on
the wiring harness plug.
Connect the wires as shown. Please note that the “L” connectors are different
sizes; the smaller one fits to the lower connection and the larger one the top
connection on the top left hand side of the valve. The other two wire connectors
can be fitted to either terminal located to the left of the flame control button.
Remove the remote control receiver lid.
Fit four AA 1.5 V batteries.
Place the remote control receiver on the base of the
fireplace beside the valve.
Fit the 9 V battery to the handset transmitter.
Remote control operating instructions are on pages 17
and 18 of this manual and are supplied with the remote
control kit.
1.
2.
3.
4.
5.
6.
Turn the fireplace up and down using the remote control to confirm that the full range of inputs is achieved.
Light the fire and allow to warm up for 10–15 minutes to evaluate the flame picture. The burner is equipped with
an adjustable air shutter to control primary aeration. See figures below. The shutter is factory-set at an aeration
gap which will give optimum performance for the vast majority of installations. In a few unusual installations,
flame picture may be improved by adjusting the aeration. The need for adjustment should be determined only by
operating the appliance with the ceramic fuel effects and window installed.
Increasing aeration will cause the flame to appear more transparent and blue making the ceramic fuel effects
glow more.
Decreasing aeration will cause the flames to appear more yellow or orange making the fuel effects glow less.
Too little aeration may result in black carbon forming and dropping into the firebox.

16
Install the Fret Retainer Brackets
Release the two thumbscrews on the each side of the
fireplace.
Fit the slotted holes in the fret retainers over the
thumbscrews and push the retainers down.
Tighten the thumbscrews.
1.
2.
3.
Install the Cast Iron Fret
Adjust the screw heads on the back of the fret to the
thickness of the retainer bracket.
Drop the fret into place while guiding the screw heads
into the slots in the brackets.
Clip the ash pan cover onto the fret.
1.
2.
3.
Drop Fret with Bolt
into Slotted Retainer
(fret adjusts up or
down to suit)
Slip Fret Retainer
over thumbscrews
and tighten screws
The fret retainer brackets are designed to maintain the required space in front of the window to allow the window
to move and relieve during a hard start. It is very important to ensure the area in front of the window is kept
clear at all times.
To check vent action,
hold a match or
source of smoke in
front of Draft Channel
(smoke should be drawn
inward)
Draft Channel
Draft Channel
Bracket secured
by 2 screws
RH side of fireplace
Vent Switch
Vent Switch
Bracket
This unit is equipped with a vent safety switch, located on the right side of the draft hood, which will shut the burner
off if the vent is not functioning properly. Use a match or a source of smoke at the front of the draft channel to check
direction of flow in the vent. Access to the vent switch for servicing is shown below.
Vent Check Vent Safety Switch Location
Vent Check
Cast Iron Fret Installation

17
Owner’s Information
Please read the Safety and Warning Information section at the beginning of this manual.
Operating Your Fire
For your safety, this appliance is fitted with a flame supervision device which will shut-off the gas supply if, for
any reason, the pilot flame goes out. This device incorporates a fixed probe, which senses the heat from the pilot
flame. If the probe is cool, the device will prevent any gas flow unless the burner control knob is kept pushed in at
the PILOT position. See Lighting Instructions section on page 20 of this manual.
Setting the Time
The first thing to do is to set the time.
With your thumb, hold down both the AUTO and TIMER buttons until Fflashes.
Let go.
Note the digital clock on the bottom right hand corner. The ▲
button sets the hour; the ▼button sets the minutes. Set the time.
Note: You must start setting the time while the Fis flashing. If it stops flashing,
go back to 1.
The display shows °C/24-hour or °F/12-hour. To change the temperature/hour
display, press on the AUTO button while the display flashes.
Let go and wait until the flashing stops. The remote shows the time you set. It
also shows the current temperature.
Setting the Temperature
Use this setting when you come in and want to enjoy a specific temperature.
Push the AUTO button until a number and Fflash. Let go.
While it is still flashing, push the ▲and ▼buttons to the temperature you
want. Let go.
Your fireplace will reach that temperature and the remote will check the temperature
every five minutes, adjusting the amount of fuel needed to give you a steady, even
heat.
Setting the Flame
Use this setting when you want a particular flame level. For instance, you want to
watch flames burn at their highest level and you don’t mind if the room is too hot.
To raise the flame, press and hold the ▲button until the flame gets to the
desired level. Let go.
To lower the flame, press and hold the ▼button until the flame gets to the
desired level. Let go.
The flame level will remain just as you set it.
1.
2.
3.
4.
1.
2.
1.
2.
Programmable Remote Control
Your fireplace remote control helps you get the comfort, convenience and
aesthetics you want from your gas fireplace. The remote system controls your
fireplace in different ways.
IMPORTANT: BEFORE YOU BEGIN, please note that on this system,
the settings of time, temperature and automatic ON/OFF can only be
programmed when the function display is flashing. Be patient when
programming as it can take a few seconds to set.

18
Owner’s Information
Automatic ON/OFF
You can set your fireplace to come on before you wake up and turn off after you
leave and then, turn on again just before you come home and turn off after going
to bed.
You can leave it like this for the heating season.
Decide what temperature you want your fireplace to be at. Also, decide what
time you want your fireplace to turn on and off. Finally, decide what time you
want it to come back on and off in the afternoon or evening. For the first few
times you set the timer, it’s handy to write these times down.
Set the temperature (just as you did in the section Setting the Temperature.)
Press the TIMER button and hold it until P1 ☼appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace to turn on in the morning.
Press the TIMER button and hold it until P1 ☽appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace to turn off when you leave.
Press the TIMER button and hold it until P2 ☼appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace will turn back on in the afternoon.
Press the TIMER button and hold it until P2 ☽appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace to turn off in the evening.
Note: If you want to set your fireplace for only one time on and off, set P2 ☼and
P2 ☽ for the same times as P1 ☽. The remote will record the P1 ☽ off time for
both P2 times.
To temporarily override the timer setting, just press AUTO or ▲and ▼to go back
to manual settings. Press TIMER to go back to your settings.
When your remote control displays BATT, you need to replace the battery with a
new 9 volt alkaline battery—6LR61/MN1604.
1.
2.
3.
4.
5.
6.

19
Spring-loaded
Fastening Studs (2)
1/4 Turn
Owner’s Information
Cleaning
It will be necessary to clean the glass periodically. During startup,
condensation, which is normal, forms on the inside of the glass and
causes dust, lint etc. to cling to the glass surface. Initially paint, while
curing, may deposit a slight film on the glass. We therefore recommend
that, during the first few weeks of use, the glass be cleaned two or three
times with non-abrasive common household cleaners and warm water.
Ammonia based cleaners should not be used.
Subsequently, the glass should be cleaned two or three times a season
depending on the circumstances. Do not clean the glass while it is hot.
Always securely replace the window before lighting. If broken, the glass
pane may only be replaced as a complete window unit as supplied
by the manufacturer.
It is necessary to remove the cast iron fret and brackets before removing the window—see section Cast
Iron Fret Installation.
The window can be removed for cleaning by rotating the two spring-loaded studs at the bottom corners 90 degrees
to release, and swinging the bottom of the window unit outwards to unhook the top edge—see page 10.
To re fit the window, hook it to the top of the firebox and fasten it at the bottom with the two spring-loaded studs
pushing and turning them 90 degrees—see page 14.
Dust, etc. can be brushed from the ceramic fuel effects and firebox walls after removing the front unit and opening
the window. Dust etc. can also be removed from the burner using a soft brush after removing the ceramic fuel
effects. When cleaning, make sure that no particles are brushed into the slots in the burner.
Checks
Aperiodic check of the pilot and burner flames should be made. Check after the
fire has been on for at least 30 minutes. The pilot flame must cover the tip of
the thermocouple probe. The main burner flame pattern will vary from appliance
to appliance depending on the type of installation and climatic conditions—see
figures at right.
The appliance area must always be kept clear and free from combustible
materials, gasoline and other flammable vapors and liquids.
Inspect the vent terminal outdoors regularly to make sure that, snow,
leaves, bushes, trees, etc, do not obstruct it.
Examine the vent system and terminal regularly. We recommend
annually.
Batteries Replacement
All appliances use four 1.5 V AA batteries for the remote control
receiver and a 9 V battery for the handset.
Batteries are accessible by removing the lid of the remote control
receiver. Batteries should last one to two seasons, depending on
usage. Removing batteries in the off-season will extend battery life.
Should the batteries loose power, the control may be operated by manually turning the control knob at the valve.
General Servicing
If your appliance needs to be serviced, contact your supplier quoting the model number. It will be helpful if the
appliance serial number can also be quoted. This is on the rating plate, which is attached to the unit.
The repair parts are shown in the repair parts list. Please always quote the part number and description when
requesting spare parts.
Pilot Flame
Thermocouple
Probe must be
in Flame
Performance of LPG appliances may be affected by the quality
of commercial gas supplied in your area.
Correct Flame Picture

20
Lighting Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
A. This appliance has a pilot, which must be lighted by hand. When lighting the pilot, follow these
instructions exactly. To save energy, turn the pilot off when not using the appliance.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electric switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
•If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the control knobs. Never use tools. If the controls will not
push in or turn by hand, don’t try to repair them, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas
control, which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set the flame adjustment knob as far
clockwise as possible
* .
3. Turn the gas control knob clockwise to OFF.
NOTE: The knob cannot be turned from PILOT to
OFF unless it is pushed in partially. Do not force.
4. Wait five (5) minutes to clear out any gas, then
smell for gas, including near the floor. If you
smell gas, STOP! Follow “B” in the safety
information above. If you don’t smell gas, go to
the next step.
5. Find the pilot. It is at the left side of the firebox
viewed through slotted hole in front log.
6. Push in and turn the gas control knob counterclockwise until resistance is felt just before the
“IGN” position.
7. Keep pushed in for a few seconds to allow gas to flow then, keeping knob depressed, turn to
“PILOT” to light pilot. Hold knob in for a further 5 seconds then release. The knob should pop
back out. Pilot should remain lit. If pilot goes out repeat steps 3 through 7.
·If knob does not pop out when released, stop and immediately call your service technician or
gas supplier.
·If pilot lights but will not stay lit after several tries, turn the gas control knob to “OFF” and call
your service technician or gas supplier.
8. When pilot is lit, partially depress the knob and turn to “ON” position (Burner alight).
·Do not leave knob set between “PILOT” and “ON”.
9. Set the flame height to desired setting
* .
TO TURN OFF GAS TO APPLIANCE
1. Set the flame adjustment knob as far clockwise as possible *
2. Push in gas control knob slightly and turn clockwise to “OFF”. Do not force.
* The flame height can be increased or decreased by depressing the remote control hand set
button.