Returnstar Interactive Tech IQConference CV800 User manual
IQConference PTZ Camera
CV800
User Manual
1
Attentions
Please read this manual carefully before installation and use.
1．How to use
In order to prevent this product or products connected to it from being damaged,
please use it within the specified range.
1)Keep the device from rain or moisture;
2)To prevent electric shock, do not open the main case; only qualified
technicians are allowed to install or maintain the device;
3)Do not use the device beyond its temperature range, humidity or power supply
specification;
4)Please swipe camera lens with dry soft cloth. If dirt is difficult to remove,
clean it gently with mild detergent. Do not use strong or corrosive detergent, so as not
to scratch the lens, affecting the imaging effect.
2．Electrical safety
Installation and use of this product shall be in strict accordance with electrical
safety standards.
3．Careful handing
Avoid product damage due to excessive pressure, vibration or deep immersion
during transportation, storage and installation.
4．Power supply polarity
This product applies DC 12V power supply.
5．Caution for Installation
1)Do not rotate the camera head violently, otherwise it may cause mechanical
malfunction;
2)This product should be placed on a stable desktop or other horizontal surfaces.
Do not install the product obliquely, otherwise it may display inclined image;
3)When installing the camera on TV or personal computer, use four double faced
adhesive pads at the bottom for fixing;
4)This product shell is made of organic materials. Do not expose it to any liquid,
gas or solids which may corrode the shell.
5)During installation, ensure that there are no obstacles within rotation range of
the holder;
6)Do not power on until the installation is finished;
6．Do not dismantle the product without permission
This product contains no parts which can be maintained by users. Any damage
arising from dismantling the product by user without permission will not be included
in warranty.
7．Magnetic field interference
Magnetic field under specific frequency may affect this product image; this is
Class A product. Application in domestic environment may cause radio interference.
2
Therefore, user should take corresponding measures.
3
Content
ATTENTIONS................................................................................................................................... 1
1. FAST INSTALLATION................................................................................................................5
1.1 Camera Interface Explanation......................................................................................................... 5
1.2 Power on Initial Configuration........................................................................................................ 5
1.3 Video Output....................................................................................................................................5
2. PRODUCT OVERVIEW..............................................................................................................9
2.1 Product Introduction........................................................................................................................ 9
2.1.1 Dimension.................................................................................................................................9
2.1.2 Accessory..................................................................................................................................9
2.2 Main Features................................................................................................................................ 10
2.3 Technical specification...................................................................................................................11
2.4 Interface Instruction.......................................................................................................................12
2.4.1 External Interface................................................................................................................... 12
2.4.2 RS-232 Interface.....................................................................................................................13
3. APPLICATION INSTRUCTION..............................................................................................15
3.1 Video Output..................................................................................................................................15
3.1.1 Power-On Initial Configuration..............................................................................................15
3.1.2 Video Output...........................................................................................................................15
3.2 Remote Controller..........................................................................................................................16
3.2.1 Keys Instruction...................................................................................................................... 16
3.2.2 Applications............................................................................................................................ 17
3.3 Menu Setting..................................................................................................................................18
3.3.1 Main Menu............................................................................................................................. 18
3.3.2 System Setting........................................................................................................................ 19
3.3.3 Camera Setting....................................................................................................................... 20
3.3.4 P/T/Z.......................................................................................................................................23
3.3.5 Video Format.......................................................................................................................... 23
3.3.6 Version.................................................................................................................................... 24
3.3.7 Restore Default....................................................................................................................... 24
4. NETWORK CONNECTION.....................................................................................................26
4.1 Connecting Mode...........................................................................................................................26
4.2 IE Log in ...................................................................................................................................... 29
4.2.1 Web client............................................................................................................................... 29
4.2.2 Preview................................................................................................................................... 29
4.2.3 Playback..................................................................................................................................30
4.2.4 Configuration..........................................................................................................................30
4.2.5 Video configuration................................................................................................................ 31
4
4.2.6 Network configuration............................................................................................................33
4.2.7 System configuration..............................................................................................................33
4.2.8 Logout.....................................................................................................................................34
4.2.9 Wireless network.................................................................................................................... 34
5. SERIAL COMMUNICATION CONTROL.............................................................................36
5.1 Visca Protocol List.........................................................................................................................36
5.1.1 Camera return command........................................................................................................ 36
5.1.2 Camera control command.......................................................................................................36
5.1.3 Inquiry command....................................................................................................................39
5.2 Pelco-D Protocol Command List...................................................................................................40
5.3 Pelco-P Protocol Command List....................................................................................................41
6. CAMERA MAINTENANCE AND TROUBLESHOOTING.................................................43
6.1 Camera Maintenance..................................................................................................................... 43
6.2 Troubleshooting............................................................................................................................. 43
5
1. Fast Installation
1.1 Camera Interface Explanation
Figure 1.1 Interface
Interface:
1. Camera Lens 4、Locating Hole 7、USB3.0 Interface
2、Remote Controller Receiver Light 5、RS232 Control Interface (input) 8、DC12V Input Power Supply Socket
3、Tripod Screw Hole 6、LAN Interface
1.2 Power on initial configuration
1) Power on: Connect DC12V power supply adapter with power supply socket.
2) Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera
head moves from bottom left to the bottom, and then goes to the HOME position (intermediate position of both
horizontal and vertical), while the camera module stretches. When remote control receiver light stops blinking, the
self-checking is finished.
Note:
1. The default address of the remote controller is the 1# address.
2. If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0
position.
1.3 Video Output
Video output from LAN, USB3.0(which is compatible with USB2.0).
1) Video Output from LAN
6
a. Network Cable Connection Port: No. 6 in Figure1.1.
b. Web page Login: Open your browser and enter 192.168.5.163 in the address bar (factory default); press Enter
to enter into the login page; click on the “player is not installed, please download and install!" and follow the
installation steps for installation. Then enter the user name admin and password admin (factory default); press
Enter to enter into the preview page, users can carry out PTZ control, video recording, playback,
configuration and other operations.
2) USB3.0 video output
a. USB3.0 video cable connection: refer to NO.7 in figure1.1.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image
device, and then video output will be available.
3) USB3.0 is compatible with USB2.0 output
a. USB3.0 video cable connection: refer to NO.7 in figure1.1.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image
device, and then video output will be available.
1.4 Bracket mount
Note: Bracket can only be mounted on walls or hung upside down on formwork and concrete wall, but can not be
installed on plasterboard.
1) Wall mount step
7
2. Upside down mount step
8
9
2. Product Overview
2.1 Product Introduction
2.1.1 Dimension
Figure 2.1 Camera dimension
2.1.2 Accessory
Model NO. Configuration CV800
Accessory Standard
Power adapter *1 pcs
RS232 cable *1 pcs
USB3.0 cable *1 pcs
User manual *1pcs
10
Double-side glue shim
Warranty card *1 pcs
Optional
IR Remote controller *1 pcs
Wireless controller *1 pcs
Wall mounting bracket (optional)
Upside-down mounting bracket (optional)
2.2 Main Features
IQConference PTZ camera offers perfect functions, superior performance and rich interfaces, which includes
advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high resolution and
fantastic color rendition. It supports H.265/H.264 encoding which makes motion video fluent and clear even with
less than ideal bandwidth conditions.
1.Superb High-definition Image: It employs 1/2.8 inch high quality CMOS sensor. Resolution is up to
1920x1080 with frame rate up to 60 fps.
2.Various Optical Zoom Lens: It has 10X optical zoom lens for options. .
3. Leading Auto Focus Technology: Leading auto focus algorithm makes lens a fast, accurate and stable
auto-focusing.
4. Low Noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image
sharpness.
5.Quiet PTZ: By adopting high accuracy step driving motor mechanism, it works extremely quiet and moves
smoothly and very quickly to designated position.
6.Multi-Format Video Outputs: support USB2.0,USB3.0,LAN interfaces.
7. Multiple Video compression: Support H.265/H.264 video compression.
8. Audio Input Interface
Support 16000,32000,44100,48000 sampling frequency and AAC,MP3,G.711A audio coding.
9. Multiple Network Protocol
Support ONVIF,RTSP,RTMP protocols and support RTMP push mode, easy to link streaming media server.
(Wowza,FMS)
10. Multiple Remoter Control
User can choose to use IR remoter or wireless remoter according to the working environment. The 2.4G wireless
remoter will not be affected by angle, distance or infrared interfere. Support remoter signal pass through function,
which is convenient for back-end use.
11. Low-power sleep function: Support low-power sleep/wake up,the consumption is lower than 400mW under
sleep mode
12. Multiple Control Protocols: Support VISCA, Pelco-D, Pelco-P and support auto-recognize protocol.
13. RS-232 Cascade Function: ST series support RS-232 cascade function which is convenient for installing.
14. 255 Presets Positions: Up to 255 presets (10 presets by remoter).
15. Wide Application: Tele-education, Lecture capture, Webcasting, Videoconferencing, Tele-training,
Tele-medicine, Interrogation and Emergency command systems.
11
2.3 Technical specification
Model CV800
Camera Parameter
Optical Zoom 10X,f＝4.7～47mm
Sensor 1/2.8 inch high quality HD CMOS sensor
Effective Pixels
Video Format
16: 9 2.07 megapixel
CV800 interface video format
CV800:1920X1080P60/50/30/25;1280X720P60/50/30/25;960X54
0P30;640X360P30;640X480P30;352X288P30;960X540P
30;
View Angle 6.43°(tele)--64.2°(wide)
Digital Zoom 10X
Minimum
Illumination
0.5Lux (F1.8,AGC ON)
DNR 2D & 3D DNR
White Balance Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus Auto/Manual/ One Push
Aperture Auto/Manual
Electronic Shutter Auto/Manual
BLC ON/OFF
WDR OFF/ Dynamic level adjustment
Video Adjustment Brightness,Color,Saturation,Contrast,Sharpness,B/W
mode,Gamma curve
SNR >55dB
Input/Output Interface
Video Interfaces USB3.0, HDMI, LAN, RS232(INPUT)
Image Code Stream Dual stream output
Image Output
Multiple Code
Source
Dual Code Source output(USB3.0/LAN )
Video Compression
Format H.264,H.265
Control Protocol VISCA/Pelco-D/Pelco-P; Baud Rate: 115200/9600/4800/2400bps
Audio Input
Interface Double track 3.5mm linear input;
Audio Output SDI、HDMI、HDBaseT 、LAN output together with video
Audio Compression
Format AAC、MP3、G.711A
12
HD IP Interface 100M IP port(100BASE-TX)
Network Protocol RTSP/RTMP,ONVIF,GBT28181; Support IP Visca control
protocol; Distance update,Distance restart,Distance reset
Control Interface RS232
Control protocol VISCA/Pelco-D/Pelco-P；Boad Rate：115200/9600/4800/2400
Power Interface HEC3800 outlet (DC12V)
Supply Adapter AC110V-AC220V to DC12V/1.5A
Input Voltage DC12V±10%
Input Current 1A(Max)
Consumption 12W (Max)
PTZ Parameter
Pan Rotation ±135°
Tilt Rotation -30°～+30°
Pan Control Speed 0.1 -60°/sec
Tilt Control Speed 0.1-30°/sec
Preset Speed Pan: 60°/sec,Tilt: 30°/sec
Preset Number 255 presets (10 presets by remote controller)
Other Parameter
Store Temperature -10℃～+60℃
Store Humidity 20% - 95%
Working Temperatu
re
-10℃～+50℃
Working Humidity 20% - 80%
Dimension 151.2mmX152.5mmX126.7mm
Weight 1.4KG
Using Environment Indoor
Accessory power supply,remoter,manual,warranty card
Optional Accessory Bracket
2.4 Interface Instruction
2.4.1 External Interface
1) External interface : USB3.0 Output,LAN, DC12V Power Interface.
13
Figure 2.2 external interface diagram
2.4.2 RS-232 Interface
1) RS-232C interface specification as shown below
Computer or keyboard and camera connection method
Camera WindowsDB-9
1.DTR 1.DCD
2.DSR 2.RXD
3.TXD 3.TXD
4.GND 4.DTR
5.RXD 5.GND
6.GND 6.DSR
7.IR OUT 7.RTS
8.NC 8.CTS
9.RI
2) RS-232 Mini-DIN 8-pin Port Definition
14
3) RS232 (DB9) Port Definition
4) VISCA networking as shown below:
Camera cascade connection method
Camera 1 Camera 2
1.DTR 1.DTR
2.DSR 2.DSR
3.TXD 3.TXD
4.GND 4.GND
5.RXD 5.RXD
6.GND 6.GND
7.IR OUT 7.OPEN
8. NC 8.OPEN
NO. Port Definition
1DTR Data Terminal Ready
2DSR Data Set Ready
3TXD Transmit Data
4GND System Ground
5RXD Receive Data
6GND System Ground
7IR OUT IR Commander Signal
8NC No Connection
NO. Port Definition
1DCD Data Carrier Detect
2RXD Receive Data
3TXD Transmit Data
4DTR Data Terminal Ready
5GND System Ground
6DSR Data Set Ready
7RTS Request to Send
8CTS Clear to Send
9RI Ring Indicator
15
3. Application Instruction
3.1 Video Output
3.1.1 Power-On Initial Configuration
Connecting the power, camera will have initial configuration, R indicator light will be flashing. When the camera
return to the HOME position (middle position for P/T),and lens finish zoom in/out, the auto-testing is finished. IR
led will also stop flashing. If the preset 0 is set, camera will rotate to the 0 preset position after initial
configuration.
3.1.2 Video Output
Connect to the video output cable: the user select the output mode according to the machine model.
Figure 1.4.1 is for your reference (output interface introduction for each product)
1) network output: connect this product and your computer through network cable, then open the browser, enter
the camera IP address (factory default 192.168.5.163) in the address bar, then to the login page and input a
user name and password (factory default are “admin”) ,Finally enter the preview page, and the image
comes out.
(Note: If you forget your user name, password, IP address, you can manually restore the default by the
remote controller key combination * #)
2) USB3.0 output: Connect this product with computer USB3.0 interface (blue),open the Device Manager to
see whether there is an image device and whether the Universal Serial Bus controllers recognize USB3.0
device. After properly identified, open the software, choose the image device and then it will output
image.
3) USB3.0 compatible with USB2.0 output: Connect this product with computer USB2.0 interface (black),open
the Device Manager to see whether there is an image device and whether the Universal Serial Bus
controllers recognize USB3.0 device. After properly identified, open the software, choose the image
device and then it will output image.
16
3.2 Remote Controller
3.2.1 Keys Instruction
1. Standby Key
After 3S long press, the camera will step into standby mode. Long press 3S again, the camera will
self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0 is set,
and there is no operation within 12s, it will automatically point to the specified preset position.
2. Camera Address Selection
Select the camera address which wants to be controlled
3. Number Key
Set or run 0-9 presets
4,*,# Key
Key combination use
5. Focus Control Key
Auto Focus: Enter into auto focus mode.
Manual Focus: The camera focus mode is manual
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.
6. Zoom Control Key
Zoom＋:Lens near
Zoom－:Lens far
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8. Pan/Tilt Control Key
Press Key :Up
Press Key :Down
Press Key :Left
Press Key: Right
“HOME” Key: Return to the middle position or enter into the next level menu
9. BLC Control Key
Back Light ON / OFF: Turn on or off the back light
10. Menu Setting
Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
12. Key Combination Functions
1) 【#】+【#】+【#】:Clear all presets 2) 【*】+【#】+【6】:Restore factory defaults
3) 【*】+【#】+【9】:Flip switch 4) 【*】+【#】+Auto: Enter into the aging mode
5) 【*】+【#】+【3】:Menu set to Chinese 6) 【*】+【#】+【4】:Menu set to English
7) 【*】+【#】+Manual: Restore the default user name, password,
and IP address
8) 【#】+【#】+【0】:Switch the video format to 1080P60
9)【#】+【#】+【1】: Switch the video format to 1080P50 10)【#】+【#】+【2】:Switch the video format to 1080I60
11)【#】+【#】+【3】:Switch the video format to 1080I50 12)【#】+【#】+【4】:Switch the video format to 720P60
13)【#】+【#】+【5】:Switch the video format to 720P50 14)【#】+【#】+【6】:Switch the video format to 1080P30
15)【#】+【#】+【7】:Switch the video format to 1080P25 16)【#】+【#】+【8】:Switch the video format to 720P30
17
17)【#】+【#】+【9】:Switch the video format to 720P25
3.2.2 Applications
Finishing initialization, it can receive and execute the IR commands. Press the remote controller button, the
indicator light is flashing; release the button, the indicator light stops flashing. Users can control the
pan/tilt/zoom, setting and running preset positions via the IR remote controller.
Key Instruction:
1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a
long-press for more than one second is required.
2. When a key-combination is required, do it in sequence. For example,“ 【*】+【#】+【F1 】”means
press“【*】”first and then press“【#】” and last press“【F1】”.
1) Camera Selection
Select the camera address to control.
2) Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt will keep
running, from slow to fast, until it runs to the endpoint; the
pan/tilt running stops as soon as the key is released.
3) Zoom Control
ZOOM IN: press “ZOOM “ key
ZOOM OUT: press “ZOOM ” key
Press and hold the key, the camera will keep zooming in or
zooming out and stops as soon as the key is released.
4) Focus Control
Focus (near):Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: Support
Manual Focus: Support
Press and hold the key, the action of focus will keep continue and
stops as soon as the key is released.
18
5) BLC Setting
BLC ON / OFF: support
6) Presets Setting, Running, Clearing
1. Preset setting: to set a preset position, the users should press
the “【SET PRESET】” key first and then press the number key
0-9 to set a relative preset,
Note: 10 preset positions in total are available by remote
controller.
2. Preset Running: Press a number key 0-9 directly to run a
relative preset.
Note: Action in vain if a relative preset position is not existed.
3. Preset clearing : to clear a preset position, the user can press
the “【CLEAR PRESET】” key first and then press the number
key 0-9 to clear the relative preset;
Note : press the“
【#】
” key three times continually to cancel all
the presets.
7) Camera Remote Controller Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
3.3 MENU SETTING
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the
selected items.
19
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
(Setup)
(Camera)
(P/T/Z)
(Video Format)
(Version)
(Restore Default)
[↑↓]Select [← →]Change Value
[
Menu
]
Back
[
Home
]
OK
LANGUAGE: Language setting, Chinese / English
SETUP: System setting
CAMERA OPTION: Camera setting
PTZ OPTION: Pan tilt setting
VERSON: camera version setting
Restore Default: Reset setting
[↑↓] Select: for selecting menu
[← →] Change Value: for modify parameters
[MENU] Back: Press [MENU] to return
[Home] OK: Press [Home] to confirm
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting)
as shown below,
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 1
Baudrate 9600
[↑↓]Select [← →]Change Value
[Menu]Back
PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto
Visca ADDR: VISCA=1~7 Pelco-P=1~255 Pelco-D = 1~255
Baud rate: 2400/4800/9600/115200
Visca Address Fix: On/Off
Table of contents
