Returnstar Interactive Tech IQConference CV800 User manual

IQConference PTZ Camera
CV800
User Manual

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Attentions
Please read this manual carefully before installation and use.
1．How to use
In order to prevent this product or products connected to it from being damaged,
please use it within the specified range.
1)Keep the device from rain or moisture;
2)To prevent electric shock, do not open the main case; only qualified
technicians are allowed to install or maintain the device;
3)Do not use the device beyond its temperature range, humidity or power supply
specification;
4)Please swipe camera lens with dry soft cloth. If dirt is difficult to remove,
clean it gently with mild detergent. Do not use strong or corrosive detergent, so as not
to scratch the lens, affecting the imaging effect.
2．Electrical safety
Installation and use of this product shall be in strict accordance with electrical
safety standards.
3．Careful handing
Avoid product damage due to excessive pressure, vibration or deep immersion
during transportation, storage and installation.
4．Power supply polarity
This product applies DC 12V power supply.
5．Caution for Installation
1)Do not rotate the camera head violently, otherwise it may cause mechanical
malfunction;
2)This product should be placed on a stable desktop or other horizontal surfaces.
Do not install the product obliquely, otherwise it may display inclined image;
3)When installing the camera on TV or personal computer, use four double faced
adhesive pads at the bottom for fixing;
4)This product shell is made of organic materials. Do not expose it to any liquid,
gas or solids which may corrode the shell.
5)During installation, ensure that there are no obstacles within rotation range of
the holder;
6)Do not power on until the installation is finished;
6．Do not dismantle the product without permission
This product contains no parts which can be maintained by users. Any damage
arising from dismantling the product by user without permission will not be included
in warranty.
7．Magnetic field interference
Magnetic field under specific frequency may affect this product image; this is
Class A product. Application in domestic environment may cause radio interference.

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Therefore, user should take corresponding measures.

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Content
ATTENTIONS................................................................................................................................... 1
1. FAST INSTALLATION................................................................................................................5
1.1 Camera Interface Explanation......................................................................................................... 5
1.2 Power on Initial Configuration........................................................................................................ 5
1.3 Video Output....................................................................................................................................5
2. PRODUCT OVERVIEW..............................................................................................................9
2.1 Product Introduction........................................................................................................................ 9
2.1.1 Dimension.................................................................................................................................9
2.1.2 Accessory..................................................................................................................................9
2.2 Main Features................................................................................................................................ 10
2.3 Technical specification...................................................................................................................11
2.4 Interface Instruction.......................................................................................................................12
2.4.1 External Interface................................................................................................................... 12
2.4.2 RS-232 Interface.....................................................................................................................13
3. APPLICATION INSTRUCTION..............................................................................................15
3.1 Video Output..................................................................................................................................15
3.1.1 Power-On Initial Configuration..............................................................................................15
3.1.2 Video Output...........................................................................................................................15
3.2 Remote Controller..........................................................................................................................16
3.2.1 Keys Instruction...................................................................................................................... 16
3.2.2 Applications............................................................................................................................ 17
3.3 Menu Setting..................................................................................................................................18
3.3.1 Main Menu............................................................................................................................. 18
3.3.2 System Setting........................................................................................................................ 19
3.3.3 Camera Setting....................................................................................................................... 20
3.3.4 P/T/Z.......................................................................................................................................23
3.3.5 Video Format.......................................................................................................................... 23
3.3.6 Version.................................................................................................................................... 24
3.3.7 Restore Default....................................................................................................................... 24
4. NETWORK CONNECTION.....................................................................................................26
4.1 Connecting Mode...........................................................................................................................26
4.2 IE Log in ...................................................................................................................................... 29
4.2.1 Web client............................................................................................................................... 29
4.2.2 Preview................................................................................................................................... 29
4.2.3 Playback..................................................................................................................................30
4.2.4 Configuration..........................................................................................................................30
4.2.5 Video configuration................................................................................................................ 31

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4.2.6 Network configuration............................................................................................................33
4.2.7 System configuration..............................................................................................................33
4.2.8 Logout.....................................................................................................................................34
4.2.9 Wireless network.................................................................................................................... 34
5. SERIAL COMMUNICATION CONTROL.............................................................................36
5.1 Visca Protocol List.........................................................................................................................36
5.1.1 Camera return command........................................................................................................ 36
5.1.2 Camera control command.......................................................................................................36
5.1.3 Inquiry command....................................................................................................................39
5.2 Pelco-D Protocol Command List...................................................................................................40
5.3 Pelco-P Protocol Command List....................................................................................................41
6. CAMERA MAINTENANCE AND TROUBLESHOOTING.................................................43
6.1 Camera Maintenance..................................................................................................................... 43
6.2 Troubleshooting............................................................................................................................. 43

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1. Fast Installation
1.1 Camera Interface Explanation
Figure 1.1 Interface
Interface:
1. Camera Lens 4、Locating Hole 7、USB3.0 Interface
2、Remote Controller Receiver Light 5、RS232 Control Interface (input) 8、DC12V Input Power Supply Socket
3、Tripod Screw Hole 6、LAN Interface
1.2 Power on initial configuration
1) Power on: Connect DC12V power supply adapter with power supply socket.
2) Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera
head moves from bottom left to the bottom, and then goes to the HOME position (intermediate position of both
horizontal and vertical), while the camera module stretches. When remote control receiver light stops blinking, the
self-checking is finished.
Note:
1. The default address of the remote controller is the 1# address.
2. If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0
position.
1.3 Video Output
Video output from LAN, USB3.0(which is compatible with USB2.0).
1) Video Output from LAN

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a. Network Cable Connection Port: No. 6 in Figure1.1.
b. Web page Login: Open your browser and enter 192.168.5.163 in the address bar (factory default); press Enter
to enter into the login page; click on the “player is not installed, please download and install!" and follow the
installation steps for installation. Then enter the user name admin and password admin (factory default); press
Enter to enter into the preview page, users can carry out PTZ control, video recording, playback,
configuration and other operations.
2) USB3.0 video output
a. USB3.0 video cable connection: refer to NO.7 in figure1.1.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image
device, and then video output will be available.
3) USB3.0 is compatible with USB2.0 output
a. USB3.0 video cable connection: refer to NO.7 in figure1.1.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image
device, and then video output will be available.
1.4 Bracket mount
Note: Bracket can only be mounted on walls or hung upside down on formwork and concrete wall, but can not be
installed on plasterboard.
1) Wall mount step

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2. Upside down mount step

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2. Product Overview
2.1 Product Introduction
2.1.1 Dimension
Figure 2.1 Camera dimension
2.1.2 Accessory
Model NO. Configuration CV800
Accessory Standard
Power adapter *1 pcs
RS232 cable *1 pcs
USB3.0 cable *1 pcs
User manual *1pcs