Rheem RPH Series User manual

RPH SERIES SWIMMING POOL HEAT PUMP
USER MANUAL

Heat Pump & Installation Information
Date of installation:
Model Nº:
Serial Nº:
Installed by:
Purchased from:
43 Marigold Street,
Revesby NSW 2212
ABN: 28 062 383 224
ACN: 062 383 224
Rheem Thermal Systems: 1300 132 950
Email:[e-mail]
www.rheemthermal.com.au
PATENTS
This heat pump may be protected by one or more patents or registered designs.
® Registered trademark of RheemAustralia Pty Ltd.
™Trademark of Rheem Australia Pty Ltd.
Warning: Upon completion of the installation and commissioning of the heat pump, leave this guide with
the premises householder or responsible officer.
DO NOT leave this guide inside of the cover of the heat
pump, as it may interfere with the safe operation of the heat pump or ignite when the heat pump is turned on.

Table of contents
A. Foreword 1
B. Safety Precautions 1
1. Warning 1
1. Attention 2
2. Safety 3
3. Service 3
C. About Your Heat Pump 4
1. Transportation 4
2. Accessories 4
3. Features 5
4. Operating condition and range 5
5. Introduction of different modes 5
6. Technical parameter 6
7. Dimension 7
D. Installation Guidance 8
1. Installation reminder 8
2. Wiring 10
3. Electric wiring diagram 11
4. References for protecting devices and cable specification 11
E. Operation Guide 12
1. Key functions 12
F. Testing 15
1. Inspect theheat pump before use 15
2. Leakage detection notice and method 15
3. Trial & Start Up 15
G. Maintenance 16
H. Trouble Shooting for Common Faults 17
I. Hard Wired - Methods of Water Pump Control Connections 19
J. Water Pump connection using the Rheem IQ Link –Pump Controllers 22
K. Wi-Fi Connection Instructions 27
L. RHEEM THERMAL WARRANTY –RPH SERIES POOL HEAT PUMPS 33

1
A. Foreword
Thank you for choosing our RheemThermalinverter pool heat pump, which is designed for easeof
operation,quietness and efficiency. The low electrical use of your new heater minimises greenhouse
impact, providing a very green solution to pool heating.
B. Safety Precautions
Your heat pump is supplied as a package unit, being a closed refrigeration system,
connected directly to your pool either via the pool’s filtration or a standalone heating circuit
and suitable for outdoor installation only. This Manual includes important safety messages
please always read and obey all safety messages.
1. Warning
The WARNING sign denotes a hazard. It calls attention to a procedure,
practice, or the like, which, ifnot correctly performed oradhered to, could result inpersonal injury or injury
to a third party. These signs are rare but are extremely important.
a. Keep the heat pump away from a fire source.
b. The heat pump is suitable for outdoor installation only.
c. Repairs and disposal must be carried out by trained service personnel
d. Vacuumise all R32 gas completely before welding pipes. Welding can only
be carried out by professional personnel in a service center.

2
1. Attention
a. The specific instructions below related to the safe operation of the heat pump are set out below in accordance
with AS/NZS60335-1 and AS/NZS60335-2-40.
b. Installation requirements are detailed in the Installation Guidance section of this Manual.
c. The heat pump must be installed by 1. A qualified person, 2. In accordance with the installation instructions and
3. In compliance with Standards AS/NZS 3000, AS/NZS 3500.4 as applicable under local regulations and all
local codes and regulatory authority requirements.
d. In New Zealand, the installation must also conform with NZS 5261, as applicable under local regulations, and
the NZ Building Code.
e. The heat pump is supplied as a package unit, ready for immediate operation after installation with the provision
ofpowersupplyanddirectconnectionto your swimmingpool via PVC pipingas outlined in the hydraulic sections
of this Manual.
f. It is suitable for outdoor installation only and clearance guidelines are outlined in this Manual.
g. Connection to water mains is not intended.
h. For electrical connection, the selection of type and rating of fuses should be in accordance with the Installation
Guidance Section of this Manual.
i. The heat pump is a closed refrigeration system using the low GWP Refrigerant R32. As such, compliance with
national gas regulations shall be observed.
j. Do not pierce or burn.
k. Be aware that refrigerants may not contain an odour.
l. Do not use means to accelerate the defrosting process or to clean, other than those recommended by the
manufacturer.
m. The heat pump should be located to prevent the risk of mechanical damage from external sources.
n. If a repair is required, please contact the nearest after-sales service center. The repair process must be strictly
in accordance with manual. All repair practice by non-professional is prohibited.
o. Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid
certificate from an industry-accredited assessment authority, which authorises their competence to handle
refrigerants safely in accordance with an industry recognised assessment specification. Servicing shall only
be performed as recommended by the equipment manufacturer. Maintenance and repair requiring the
assistance of other skilled personnel shall be carried out under the supervision of the person competent in the
use of flammable refrigerants.
p. A leakage test must be performed after installation.
q. Please don’t stack substances, which will block air flow near inlet or outlet area, otherwise the efficiency of the
heat pump will be reduced or even stopped.

3
r. Don’t use or stock combustible gas or liquid such as thinners, paint and fuel in the vicinity of the heat pump to
avoid the risk of ignition.
s. In order to optimise the heating effect, please install heat preservation insulation on pipes between swimming
pool and the heat pump, and please use a recommended cover on the swimming pool.
t. Connecting pipes of the swimming pool and the heat pump should be ≤10m.
2. Safety
a. This heat pump is only intended to be operated by persons who have the experience or knowledge and the
capabilities to do so.
b. This heat pump is not intended to be operated by persons with reduced physical, sensory or mental
capabilities i.e. the infirm, or by children. Children should be supervised to ensure they do not interfere with or
play with or at the heat pump.
c. If electrical supply conduit to the heat pump is damaged, it must be replaced by a qualified person in order to
avoid a hazard. Phone Rheem or the nearest Accredited Service Agent to arrange for an inspection.
d. Please keep the main power supply switch far away from the children.
e. If power supply is disrupted during operation, the heat pump will start again when power is restored.
f. Please switch off the main power supply in lightning and storm weather to prevent from machine damage that
caused by lightning.
g. Installation and any repairing should be conducted in the area with good ventilation. The ignition source is
prohibited during the operation.
h. Safety inspection must be carried before the maintenance or repair for heat pumps with R32 gas in
order to minimize the risk.
i. If R32 gas leaks during theinstallation process, all operations must be stopped immediately and call the service
center.
3. Service
a. This heat pump must be maintained and serviced in accordance with the Maintenance Guidelines Section of
this Manual.
b. For peak performance, it is suggested that the heat pump is serviced by your nearest Rheem Thermal
Service Department or Accredited Service Agent every four months for commercial installations or annually
for residential installations.
c. Warning: Servicing of a heat pump must only be carried out by a refrigeration mechanic.

4
C. About Your Heat Pump
1. Transportation
a. Always keep upright
b. Do not lift the unit by the water
unions (Otherwise the titanium
heat exchanger inside the heat
pump may be damaged)
2. Accessories
Connection for the condensate drainage kit:
Water Connection Unions

5
3. Features
a. Mitsubishi - DC Twin-rotary inverter compressor
b. DC Brushless fan motor
c. EEV Technology
d. Reverse cycle defrost
e. High efficiency twisted titanium heat exchanger
f. Sensitive and accurate temp control and water temp display
g. High pressure and low-pressure protection
h. Full protection on electrical system
4. Operating condition and range
The heat pump RPH009-1A, RPH013-1A, RPH016-1A, RPH021-1A, RPH024-1A can work between ambient
air temperatures of -5°C～43°C and the RPH028-1A, RPH028-3A can work between ambient air temperatures
of -10°C～43°C and their ideal operation range is between 15°C ~ 25°C.
5. Introduction of different modes
a. The heat pump has two modes: Boost and Silence.
b. They have different strengths under different conditions.
Mode
Modes
Strength
Boost mode
Heating capacity: 20% to 100%
Intelligent optimisation
Fast heating
Silence mode
Heating capacity: 20% to 80%
Sound level: 3dB (A) Lower than Boost mode

6
6. Technical parameter
Model
RPH009-1A
RPH013-1A
RPH016-1A
RPH021-1A
RPH024-1A
RPH028-1A
RPH028-3A
PERFORMANCE CONDITION: Air 27°C/ Water 27°C/ Humid. 80%
Heating
capacity (kW)
8.6
13
15.5
21
23.5
27.8
27.8
COP Range
14~6.5
14~6.4
15~6.5
15~6.5
14.5~6.4
15.8~7.2
15.6~7.1
Average COP
at 50% Speed
9.0
9.5
9.6
9.3
9.6
11.0
10.7
PERFORMANCE CONDITION: Air 15°C/ Water 26°C/ Humid. 70%
Heating
capacity (kW)
6.4
9.0
10.9
14.5
16.1
18.8
18.8
COP Range
6.8~4.5
7~4.4
7~4.5
7~4.6
7.2~4.5
7.8~4.9
7.8~4.9
Average COP
at 50% Speed
6.2
6.3
6.3
6.2
6.3
6.5
6.4
TECHNICAL SPECIFICATIONS
Advised pool
volume (m3) *
20~50
30~60
40~75
50~90
60~110
60~120
60~120
Operating air
temperature
(°C)
-5°C ~43°C
-10°C ~43°C
Power supply
240V 1Ph
415V 3Ph
Rated input
power (kW)
0.21~1.42
0.31~2.10
0.37~2.42
0.47~3.20
0.54~3.60
0.50~3.84
0.5~3.84
Rated input
current (A)
0.93~6.20
1.34~8.90
1.60~10.60
2.06~13.70
2.34~15.60
2.17~16.70
0.72~5.56
Recommended
circuit breaker
size (A)
10
16
20
25
25
25
10
Sound level at
10m dB (A)
19.0~28.4
22.2~30.8
21.2~34.4
23.4~34.1
21.8~36.0
21.5~32.9
21.5~32.9
Refrigerant
charge (kgs)
0.5
0.75
0.8
1.0
1.2
2.0
2.0
Advised water
flow (L/sec)
0.5~1.2
1.2~1.7
1.7~2.3
2.0~2.8
2.8~3.4
2.8~3.4
2.8~3.4
Water
Connections
mm)
48.3
Remarks:
The heat pump RPH009-1A, RPH013-1A, RPH016-1A, RPH021-1A, RPH024-1A are all able to perform normally within
air temp -5°C～+43°C and the RPH028-1A, RPH028-3A can perform normally within air temp -10°C~+43°C. Efficiency
cannotbeguaranteedoutofthisrange. Please takeinto considerationthat the pool heat pump performance and parameters
are different under various conditions.
Related parameters are subject to adjustment periodically for technical improvement without further notice. For further
details please refer to the nameplate on the side of the unit.

7
7. Dimension
※The above product data is subject to change without notice.
Note: The product pictures and dimensions above are specification diagrams for use by technician’s
installers and for layout reference only.
Size (mm)
Model
A
B
C
D
E
F
G
H
RPH009-1A
410
645
387
430
890
250
75
657
RPH013-1A
410
645
387
430
890
290
75
657
RPH016-1A
410
645
387
430
890
280
75
657
RPH021-1A
410
710
387
430
1060
390
75
657
RPH024-1A
410
710
387
430
1060
390
75
757
Size(mm)
Model
A
B
C
D
E
F
G
H
RPH028-1A
410
710
390
430
1060
640
75
957
RPH028-3A
410
710
390
430
1060
640
75
957