Ricoh eQuill User manual

Ricoh eQuill Tablet
eWriter Solutions
User’s Guide
Version 1.0.2, Revision 1
®

Copyright
© 2012 Ricoh Company, Ltd.
Trademarks
The trademark "Ricoh" and any Ricoh business names, products or services used, quoted and/or referenced
within this publication are trademarks or registered trademarks of Ricoh Company, Ltd., and other company
names and product names used, quoted and/or referenced may be protected as their respective trade name,
trademarks or registered trademarks (collectively, "Marks"). Users are not permitted to use these Marks for
any purposes without the prior written consent of Ricoh Company, Ltd. or such third party that may own the
Mark which consent may be granted or denied in such owner's sole discretion.
Revision Control
Document Number 128000, Version 1.0.2, Revision 1, July 18, 2012 10:17 am
How to Reach Us
Ricoh EWS
2077 Gateway Place, San Jose, CA 95110 USA
Fax: [phone]
E-mail: [e-mail] or [e-mail]
Website: www.ricoh-ews.com

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Chapter 1 Safety and Compliance Information............................................................7
1.1 - Conventions ........................................................................................................................................7
1.2 - Warnings..............................................................................................................................................8
1.3 - Tablet Orientation...............................................................................................................................8
1.4 - Battery Safety ......................................................................................................................................9
1.5 - Turn Off Wireless Service When Flying..........................................................................................9
1.6 - Be Careful Around Other Electronic Devices................................................................................. 9
1.7 - Electrical Artifacts ............................................................................................................................10
1.8 - FCC Information...............................................................................................................................11
1.8.1 - Declaration of Conformity ..................................................................................................11
1.8.2 - US FCC (Federal Communications Commission) Statement ........................................11
1.8.3 - FCC Interference Statement ................................................................................................ 11
1.8.4 - Wireless Device Caution .....................................................................................................12
1.8.5 - RF Exposure Statement for Ricoh eQuill Tablet — Wi-Fi Version................................ 12
1.8.6 - RF Exposure Statement for Ricoh eQuill Tablet — Nomad + Wi-Fi Version ..............12
1.8.7 - Guidance on EMC Compatibility....................................................................................... 13
1.9 - CE Information .................................................................................................................................13
1.10 - CE Marking Traceability Information .........................................................................................13
1.11 - Special Handling ............................................................................................................................18
Chapter 2 Getting Started ............................................................................................19
2.1 - About this Manual............................................................................................................................19
2.2 - Introduction to the Ricoh eQuill Tablet ........................................................................................20
2.2.1 - Ricoh eQuill Layout .............................................................................................................21
2.2.2 - Features.................................................................................................................................. 22
2.3 - Getting Started — First Use ............................................................................................................22
2.3.1 - Step 1 — Charge the Tablet.................................................................................................22
2.3.2 - Step 2 — Turn It On .............................................................................................................22
2.3.3 - Step 3 — Calibrate ................................................................................................................24
Contents

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2.3.4 - Step 4 — Open a Document ................................................................................................25
2.3.5 - Step 5 — Write On It ............................................................................................................25
2.3.6 - Step 6 — Submit for One-button Routing.........................................................................25
2.4 - Commonly Used Functions and Features.....................................................................................26
2.4.1 - Turning Off the Tablet .........................................................................................................26
2.4.2 - Sleep Mode ............................................................................................................................26
2.4.3 - Battery Power Indicator .......................................................................................................26
2.4.4 - LED Lights .............................................................................................................................27
2.4.5 - Opening Blank Forms ..........................................................................................................27
2.4.6 - Deleting a Document ...........................................................................................................27
2.4.7 - Syncing the Tablet ................................................................................................................28
Chapter 3 Package Contents and Accessories.........................................................29
3.1 - Package Contents..............................................................................................................................30
3.2 - Stylus Tether Cord Attachment......................................................................................................31
3.2.1 - Option 1: Stylus Attachment to Tablet ..............................................................................31
3.2.2 - Option 2: Stylus Attachment to Tablet Cover ..................................................................32
3.3 - Accessories.........................................................................................................................................33
3.4 - Using the Multi-Unit Charger.........................................................................................................34
3.4.1 - Safety Precautions ................................................................................................................34
3.4.2 - Operation Instructions.........................................................................................................35
Chapter 4 Warranty ......................................................................................................37
4.1 - RICOH LIMITED WARRANTY.....................................................................................................37
4.2 - Technical Assistance.........................................................................................................................39
Chapter 5 Ricoh eQuill Tablet Care ............................................................................41
5.1 - Instructions for Care.........................................................................................................................42
5.2 - Camera Care......................................................................................................................................42
5.2.1 - Removing Dust and Dirt .....................................................................................................42
5.2.2 - Scratches.................................................................................................................................42
5.2.3 - Water ......................................................................................................................................42
5.3 - Storage Requirements ......................................................................................................................42

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5.4 - Software Update via OTA ...............................................................................................................42
Chapter 6 Settings Page..............................................................................................45
6.1 - Settings Page Overview...................................................................................................................46
6.1.1 - General Settings ....................................................................................................................46
6.1.2 - Other Settings........................................................................................................................47
6.2 - Network Settings Page.....................................................................................................................48
6.3 - User Settings Page ............................................................................................................................49
6.4 - Tools Settings Page...........................................................................................................................51
6.4.1 - Stylus (Pen) Calibration.......................................................................................................51
6.4.2 - Support Tools (3G) ...............................................................................................................52
6.4.3 - Customer Diagnostics..........................................................................................................55
6.5 - Software Update Settings Page.......................................................................................................58
6.6 - About Settings Page .........................................................................................................................59
Chapter 7 Ricoh eQuill Tablet Specifications............................................................61
7.1 - Ricoh eQuill Tablet Specifications..................................................................................................62
7.2 - Camera Operation ............................................................................................................................63
7.3 - Entering Data — Stylus and Keyboard .........................................................................................63
7.3.1 - Using the Stylus ....................................................................................................................63
7.3.2 - Soft Keyboard........................................................................................................................63
7.3.3 - Uppercase Text......................................................................................................................64
7.3.4 - Lowercase Keyboard............................................................................................................64
7.3.5 - Punctuation Keyboard.........................................................................................................65
7.3.6 - Accent Keys ...........................................................................................................................65
Chapter 8 Troubleshooting..........................................................................................67
8.1 - General Issues ...................................................................................................................................67
8.2 - Unresponsive Ricoh eQuill Tablet .................................................................................................67
8.3 - Unresponsive Charged Ricoh eQuill Tablet .................................................................................68
8.4 - LED Lights Interpretation ...............................................................................................................69

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C HAPTER 1
Safety and Compliance Information
Read all instructions and safety information before use to avoid injury.
1.1 - Conventions
In this manual, the following important conventions are used:
Warning Indicates a potentially hazardous situation which, if instructions are not
followed, could result in death or serious injury.
Caution Indicates a potentially hazardous situation which, if instructions are not
followed, may result in minor or moderate injury or damage to property.

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1.2 - Warnings
 This device is not a device intended for use in the diagnosis of disease or other conditions,
or in the cure, mitigation, treatment, or prevention of disease, in man or other animals.
 The AC adapter and power cord, available from Ricoh EWS, is foruse with this deviceonly.
Do not use the AC adapter with other equipment. Doing so may result in fire, electric shock,
or injury.
 Do not use this device with any power voltage other than the indicated voltage because it
may cause fire or shock.
 Pull out the power plug immediately if you sense anything unusual such as smoke or an
abnormal odor.
 Unless you are a service representative, do not attempt to service this device. There are no
serviceable parts in tablet. Any attempt to open the tablet will void the warranty, and it will
not be serviced by Ricoh EWS.
 If you touch the metal connector contacts while the cable plug is still connected to the wall
outlet after the main unit is turned off, an electric hazard or short may occur, resulting in fire.
 Before connecting the cable to the wall outlet, be sure to check that the cable connector is
not broken and that the connector is not bent or dirty.
 Do not pull the plug from the wall by the cord.
1.3 - Tablet Orientation
 Please do not operate the tablet face-down in your lap.
 Please do not operate the tablet upside-down in your lap.
Caution Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Caution Failure to follow these safety instructions could result in exposure to RF
emissions that exceed federal standards.

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1.4 - Battery Safety
The rechargeable battery in your Ricoh eQuill tablet should be replaced only by an authorized
service provider. Charge the battery only in temperatures that range from 32° to 95° Fahrenheit
(0° to 35° Celsius).
Use a Ricoh-approved powered USB port charger to charge your battery.
1.5 - Turn Off Wireless Service When Flying
To prevent possible interference with aircraft systems, U.S. Federal Aviation Administration
regulations require you to have permission from a crew member to use your device’s wireless
service. Your Ricoh eQuill tablet uses both Wi-Fi and cellular wireless signals, so while on an
aircraft you should not turn your wireless service on unless a crew member has given
permission for passengers to use both Wi-Fi and cellular devices. If you have your wireless
service turned off, you can use your Ricoh eQuill for reading, once a crew member has given
permission for passengers to use electronic devices.
1.6 - Be Careful Around Other Electronic Devices
The Ricoh eQuill tablet generates, uses, and can radiate radio frequency (RF) energy, and if not
used in accordance with its instructions, may cause harmful interference to radio
communications and electronic equipment. External RF signals may affect improperly
installed or inadequately shielded electronic operating systems, entertainment systems, and
personal medical devices.
Caution Failure to follow this safety instruction could result in fire, electric shock, or
other injury or damage.
Caution Failure to follow this instruction could result in a loss of power.
Caution Failure to follow these safety instructions could interfere with the
communication between the airplane and the air traffic controller. Follow all
onboard instructions.

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C HAPTER 1 : Safety and Compliance Information
While most modern electronic equipment is shielded from external RF signals, if in doubt,
check with the manufacturer. For personal medical devices (such as pacemakers and hearing
aids), consult with your physician or the manufacturer to determine if they are adequately
shielded from external RF signals.
1.7 - Electrical Artifacts
 Nonhazardous, low-level electrical potentials are commonly observed when using devices.
These potentials are well within accepted safety standards, but may create artifacts on
voltage-sensing equipment such as ECG, EMG, and EEG machines. These artifacts vary. If
the monitoring machine is not operating correctly or has loose or defective connections to
its sensing electrodes, these artifacts may be accentuated so as to simulate actual
physiological signals. To determine if the abnormality in the monitoring equipment is
caused by the Ricoh eQuill tablet device instead of some other source in the environment,
turn the Ricoh eQuill tablet device off. Disappearance of the abnormality indicates that it
was probably caused by the electronic noise generated by the Ricoh eQuill tablet device.
Proper setup and maintenance of the monitoring equipment should eliminate the artifact.
Refer to the appropriate monitoring equipment system documentation for setup and
maintenance instructions.
 The Ricoh eQuill tablet is designed to operate normally in the presence of most encountered
electromagnetic interference (EMI) conditions.
 The equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions may cause harmful interference to other
devices in the vicinity. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment causes harmful interference with radio, television,
or other devices, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving device.
 Increase the separation between the equipment.
 Consult the manufacturer or field service technician for help.
 Portable and mobile RF communications equipment, such as cellular telephones, 2-way
radios, Bluetooth devices, microwave ovens, in close proximity to this device may affect
wireless communication.
Caution Failure to follow these safety instructions could interfere with the
communication of other sensitive electronic devices.

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C HAPTER 1 : Safety and Compliance Information
1.8 - FCC Information
1.8.1 - Declaration of Conformity
1.8.2 - US FCC (Federal Communications Commission) Statement
 This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause interference, and (2) This device must accept
any interference, including that which may cause undesired operation of this device.
1.8.3 - FCC Interference Statement
 This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and used in
accordance with the instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the distance between the equipment and the receiver.
 Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Product Name Electric Writing Tablet Com-
puter Electric Writing Tablet Computer
Model Number eQ101/ Ricoh eQuill
Nomad+Wi-Fi eQ102/ Ricoh eQuill Wi-Fi
Responsible Party Ricoh EWS
Address 2077 Gateway Place, Suite 200
San Jose, CA 95110
Telephone Number 1.855.Go-eWriter
(1.855.463.9748)

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C HAPTER 1 : Safety and Compliance Information
1.8.4 - Wireless Device Caution
 Operation is subject to the following two conditions: (1) the wireless device may not cause
interference, and (2) the wireless device must accept any interference, including
interference that may cause undesired operation of the wireless device.
1.8.5 - RF Exposure Statement for Ricoh eQuill Tablet — Wi-Fi Version
 The Ricoh eQuill tablet, Wi-Fi version, has been evaluated and found compliant to the
requirements of the following Radio Frequency exposure standards:
 Federal Communications Commission FCC Part 15.247. The tests were conducted in
the 2400-2473 MHz frequency bands.
 The radiated output power of this Wireless device is far below the FCC radio frequency
exposure limits. The Wireless device has been evaluated with zero inch human body
separation from the antenna and it was found to be compliant with FCC RF exposure limits.
 This transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.
1.8.6 - RF Exposure Statement for Ricoh eQuill Tablet — Nomad + Wi-
Fi Version
NOTE: The Ricoh eQuill Tablet — Nomad + Wi-Fi is our Mobile/3G Wireless tablet option.
 The Ricoh eQuill tablet, Nomad + Wi-Fi version, has been evaluated and found compliant
to the requirements of the following Radio Frequency exposure standards:
 Federal Communications Commission Part 22 & Part 24. The tests were conducted at
the following frequency bands: 824-849 MHz & 1850-1910 MHz.
 Federal Communications Commission FCC Part 15.247. The tests were conducted in
the 2400-2473 MHz frequency bands.
 The radiated outputpower of this Wireless device is far below the FCC radio frequency
exposure limits. The Wireless device has been evaluated with zero inch human body
separation from the antenna and it was found to be compliant with FCC RF exposure
limits.
 This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
 This device must not be co-locatedor operated in conjunction with any other antenna or
transmitter except for Wireless LAN (FCC ID:BBP-W3GEWS101) and 3G module
(FCC ID:XU9-FW2770P) that performed co-location testing.

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1.8.7 - Guidance on EMC Compatibility
 There is a shared responsibility between manufacturers, customers, and users to ensure that
medical equipment and systems are designed and operated as intended. Medical electrical
equipment requires precautions regarding electromagnetic compatibility, and must be
installed and used according to the electromagnetic compatibility information provided in
this manual.
 The device is suitable for use in all establishments, including domestic establishments.
 Always manage the electromagnetic environment. The guidance included in this manual
provides information needed to:
 Determine the device’s suitability for use in the intended environment.
 Manage the electromagnetic environment to permit the device to perform as intended
without disturbing other equipment.
 Separate the device from all other electronic equipment. If the device must be used near
other electrical equipment, monitor the equipment to ensure there is no electromagnetic
interference.
 If you suspect external RF sources or other equipment are influencing device operation,
contact your service representative for additional guidelines concerning electromagnetic
immunity.
1.9 - CE Information
Properly shielded and grounded cables and connectors must be used for connections to the host
computer (and/or peripheral) in order to meet CE emission limits. Only Ricoh EWS supplied
cables should be used.
1.10 - CE Marking Traceability Information
(For EU Countries Only)
Manufacturer:
Ricoh Co., Ltd.
3-6 Nakamagome 1-chome, Ohta-ku, Tokyo, 143-8555
Japan Authorized representative: Ricoh Europe PLC
20 Trinton Street London NW1 3BF U.K.
Product Name Ricoh eQuill Wi-Fi
Model Number eQ102
Description Ricoh eQuill Wi-Fi is a business class tablet. It is about the size of
a note pad and weighs about a pound. It connects to corporate
workflows through Wi-Fi.

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3. Safety Information Summary
Safety Information
When using this product, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING:R
Indicates a potentially hazardous situation which, if instrucions are not followed, could result in death or serious injury.
CAUTION:R
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
WARNING:R
The wireless signals from this product may disrupt other electronic devices. Do not use this product in areas where the use of wirelesss
functions are restricted.
Turn off the product during flight. Using wireless functions during flight may cause wireless signals to interrupt aeronautical instruments.s
Because of this, the Federal Communications Commission (FCC) and Federal Aviation Administration (FAA) rules prohibit the use of any
wireless devices.
Do not use flammable sprays or solvents in the vicinity of this product. Doing so could result in fire or electric shock.s
For the AC adapter, use the option specific to this product. Do not use any AC adapter other than the supplied AC adapter. Doing so mays
result in fire or electric shock.
Do not attempt to disassemble, repair, or modify this product. Doing so risks electric shock. Disassembling, repairing, or modifying thiss
product also may result in malfunction.
If the product emits smoke or an odor, or if it behaves unusually, turn off the power immediately. If the product is connected to a wall outlet,s
be sure to disconnect the power cord plug from the wall outlet. Otherwise, fire or electric shock may result.
Do not use a microwave or dryer to dry this product if it is wet. An accident may result.s
Keep this product and its fittings out of the reach of infants and children.s
A stylus pen, pen holder, and other fittings are used for this product. Keep these objects out of the reach of infants and children so thats
they do not swallow those objects. If they swallow such objects, consult your doctor immediately.
Make sure that the strap of this product does not wrap around the neck of infants or children. Suffocation is likely to result if they ares
caught by the strap.
CAUTION:R
Do not subject this product to physical shock.s
Do not place the product on an unstable or tilted surface. If it topples over, an injury might occur.s
For an airbag equipped vehicle, do not place this product and its options within working range of the airbag. When the airbag system starts, an ac-s
cident may result.
Do not wipe this product using benzene, acetone, or other organic solvents. The surface of the product may deteriorate.s
If you attach a strap to this product, make sure that the strap does not catch objects. If the strap catches objects, malfunction or injury can result.s

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C HAPTER 1 : Safety and Compliance Information
Notes to users of individual medical devices
WARNING:R
This product emits electromagnetic waves. If you use an individual medical device (pacemaker, hearing aid, etc.), consult your doctors
before using this product. If you detect an abnormality, keep some distance from the product.
IMPORTANT:
To ensure safe and proper use, be sure to read the Ricoh eQuill User’s Guide before using this product.s
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the product.s
For precautions about telecommunication and radio waves, read the Ricoh eQuill User’s Guide that is built in the product or specified on the relateds
Web page.
Safety regulations (regulations on radio waves or material, etc.) vary from country to country. If you violate those regulations and export this products
and its expendables to an overseas country, you may be subject to penalty. If problems occur from the use of this product outside the United States,
we assume no liability, expressly or implicitly, nor do we make any warranty.
The wireless signals from this product may disrupt the vehicle electronic systems.s
Do not use this product in places where the temperature may become high. An accident or malfunction may result.s
When you replace the battery of this product, contact your service representative or dealer.s
Specific absorption rate (SAR) is used as the exposure criterion for high-frequency products.This product conforms to the FCC SAR standards.s
This product conforms to the FCC SAR standards. However, to further reduce the effects of high-frequency exposure, keep this product a significants
distance away from your body during operation.

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C HAPTER 1 : Safety and Compliance Information
1.11 - Special Handling
California Best Management Practices Regulations for Perchlorate Materials: “Perchlorate
Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”

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C HAPTER 2
Getting Started
 ”About this Manual” on page 19
 ”Introduction to the Ricoh eQuill Tablet” on page 20
 ”Getting Started — First Use” on page 22
 ”Commonly Used Functions and Features” on page 26
2.1 - About this Manual
This manual is written for end users of the Ricoh eQuill
®
tablet.
This manual assumes the System Integrator or IT Department has provisioned all tablets, set
up network communications, assigned users, and delivered tablets to a document administrator
for distribution to enterprise tablet users.

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C HAPTER 2 : Getting Started
2.2 - Introduction to the Ricoh eQuill Tablet
The Ricoh eQuill tablet is a portable, lightweight tablet designed to replace pencil and paper
wherever you use a clipboard, scanner, or fax. The tablet improves business efficiencies by
moving paper processes online.
Figure 2-1: Ricoh eQuill Tablet and Stylus (with sample form)
Stylus
Submit Button
Quick Start
Step 1 — Charge the Tablet (page 22)
Step 2 — Turn It On (page 22)
Step 3 — Calibrate (page 24)
Step 4 — Open a Document (page 25)
Step 5 — Write On It (page 25)
Step 6 — Submit Document (page 25)