Riello UPS Netman208 User manual

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INTRODUCTION
Thank you for choosing our product.
The accessories described in this manual are of the highest quality, carefully designed and built in
order to ensure excellent performance.
This manual contains detailed instructions on how to install and use the product.
This manual must be stored in a safe place and CONSULTED BEFORE USING THE DEVICE
for proper usage instructions as well as maximum performance from the device itself.
NOTE: Some images contained in this document are for informational purposes only and may not
faithfully demonstrate the parts of the product they represent.
Symbols used in this manual:
Warning Indicates important information that must not be ignored.
Information Provides notes and useful suggestions for the User.
SAFETY
This part of the manual contains SAFETY precautions that must be followed scrupulously.
The device has been designed for professional use and is therefore not suitable for use in
the home.
The device has been designed to operate only in closed environments. It should be installed
in rooms where there are no inflammable liquids, gas or other harmful substances.
Take care that no water or liquids and/or foreign bodies fall into the device.
In the event of a fault and/or impaired operation of the device, do not attempt to repair it but
contact the authorized service centre.
The device must be used exclusively for the purpose for which it was designed. Any other
use is to be considered improper and as such dangerous. The manufacturer declines all
responsibility for damage caused by improper, wrong and unreasonable use.

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ENVIRONMENTAL PROTECTION
Our company devotes abundant resources to analyzing environmental aspects in the development
of its products. All our products pursue the objectives defined in the environmental management
system developed by the company in compliance with applicable standards.
Hazardous materials such as CFCs, HCFCs or asbestos have not been used in this product.
When evaluating packaging, the choice of material has been made favoring recyclable materials.
Please separate the different material of which the packaging is made and dispose of all material in
compliance with applicable standards in the country in which the product is used.
DISPOSING OF THE PRODUCT
The device contains internal material which (in case of dismantling/disposal) are considered TOXIC,
such as electronic circuit boards. Treat these materials according to the laws in force, contacting
qualified centers. Proper disposal contributes to respect for the environment and human health.
© The reproduction of any part of this manual, even in part, is prohibited unless authorized by the
manufacturer.
The manufacturer reserves the right to change the product described at any time without prior notice for
improvement purposes.

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CONTENTS
DESCRIPTION ____________________________________________________ 8
OVERVIEW ____________________________________________________________8
PACKAGE CONTENTS_____________________________________________________8
FRONT PANEL __________________________________________________________9
Network port_____________________________________________________________9
Reset button_____________________________________________________________9
Serial port_______________________________________________________________9
Status led ______________________________________________________________10
USERS ______________________________________________________________10
NETWORK SERVICES ____________________________________________________11
SSH ___________________________________________________________________11
Serial network___________________________________________________________11
Wake-on-LAN ___________________________________________________________11
HTTP __________________________________________________________________11
SNMP__________________________________________________________________11
UDP ___________________________________________________________________11
Modbus TCP/IP__________________________________________________________11
BACnet/IP ______________________________________________________________12
FTP ___________________________________________________________________12
Syslog_________________________________________________________________12
Email __________________________________________________________________12
Reports ________________________________________________________________12
SSH Client______________________________________________________________12
DEVICE VALUES AND EVENTS HISTORY LOG ARCHIVE _____________________________13
Eventlog _______________________________________________________________13
Datalog (only for UPS devices) _____________________________________________13
INSTALLATION __________________________________________________ 14
CONFIGURATION ________________________________________________ 15
LOGIN_______________________________________________________________16
DASHBOARD __________________________________________________________17
DEVICE______________________________________________________________18
General configuration ____________________________________________________18
Command configuration __________________________________________________19
Data log configuration ____________________________________________________20
NETWORK____________________________________________________________21
Configuration ___________________________________________________________21

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Firewall ________________________________________________________________24
Wake-on-LAN ___________________________________________________________29
SNMP__________________________________________________________________30
MODBUS/BACNET _______________________________________________________33
JSON__________________________________________________________________34
Syslog_________________________________________________________________38
DATE &TIME__________________________________________________________39
NTP & Timezone_________________________________________________________39
Configuration ___________________________________________________________40
EMAILS______________________________________________________________41
Configuration ___________________________________________________________41
GSM MODEM _________________________________________________________43
Configuration ___________________________________________________________43
REMOTE HOSTS________________________________________________________45
SSH ___________________________________________________________________45
VMware ESXi ___________________________________________________________49
Nutanix ________________________________________________________________54
Syneto_________________________________________________________________58
ADMINISTRATION ________________________________________________ 67
Automatic Check for Updates______________________________________________67
Firmware upgrade _______________________________________________________68
Reset to defaults ________________________________________________________72
Reset Log ______________________________________________________________ 72
Reboot_________________________________________________________________72
Change local password___________________________________________________73
Login access ___________________________________________________________74
COMMANDS___________________________________________________________79
Test battery_____________________________________________________________79
Shutdown ______________________________________________________________79
Shutdown / Restore ______________________________________________________80
PASSWORD RECOVERY __________________________________________ 81
CONFIGURATION VIA SSH_________________________________________ 82
Main menu _____________________________________________________________83
Setup__________________________________________________________________85
IP config _______________________________________________________________86
Expert mode ____________________________________________________________87
CONFIGURATION OF SEVERAL DEVICES _______________________________________88
SERVICE LOG ___________________________________________________ 89

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SNMP CONFIGURATION___________________________________________ 90
MODBUS TCP/IP PROTOCOL_______________________________________ 93
BACNET/IP CONFIGURATION ______________________________________ 96
EVENTLOG CODES_______________________________________________ 98
TECHNICAL DATA_______________________________________________ 100
SERIAL PORT PINOUT___________________________________________________100
NETWORK CABLE _____________________________________________________101
OPERATING AND STORAGE CONDITIONS______________________________________101
LEGAL INFORMATION ___________________________________________ 102

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DESCRIPTION
OVERVIEW
Netman 208 is an accessory that allows device management through a LAN (Local Area Network);
the accessory supports all the main network protocols (SNMP v1, v2 and v3, TCP/IP, HTTP and
MODBUS) and is compatible with Ethernet 10/100/1000 Mbps IPv4/6 networks. The device can
therefore be integrated easily into medium and large-sized networks.
Netman 208 also records device values and events in the history log archive and can manage
optional environmental sensors (not supplied with the device but provided separately).
PACKAGE CONTENTS
Net
m
an 20
8
Quick start

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FRONT PANEL
Network port
Reset button
Serial port
Status led
Network port
Netman 208 connects to 10/100/1000 Mbps Ethernet networks by means of connector RJ45. The
LEDs built into the connector describe the status of the network:
Left LED (green) Right LED
(yellow) Link / Activity
OFF OFF Link Off
ON OFF 1000 Link / No Activity
Blinking OFF 1000 Link / Activity (RX, TX)
OFF ON 100 Link / No Activity
OFF Blinking 100 Link / Activity (RX, TX)
ON ON 10 Link / No Activity
Blinking Blinking 10 Link / Activity (RX, TX)
Reset button
The reset button enables the user to execute a system reboot or enter the recovery mode.
System reboot: keep the reset button pressed until the status led starts blinking and then
release it.
Recovery mode: keep the reset button pressed; first the status led starts blinking, then turns
to solid green (approx. 5 seconds). When the led is solid green, release the reset button.
Serial port
Netman 208 makes available a RS232/RS485 serial communication port (for more details, see
paragraph “Technical data”).

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Status led
This led describes the status of Netman 208:
Led color Description
SOLID GREEN Normal operation
FAST BLINKING GREEN Reset button pressed or
Recovery mode running
SLOW BLINKING GREEN Update mode running
FAST BLINKING RED Network communication error
SOLID RED UPS communication error or
wrong PRTK code configured
USERS
It is possible to access to Netman 208 with two different users:
Username Default password Privileges
admin admin user with right to modify the configuration (1)
power No pre-set password (2) user with right to modify the configuration (2)
(1) Admin user can also operate on the device and therefore shutdown it.
(2) The user “Power” is disabled by default and has the right to modify the
configuration (only via web) but not the right to operate on the device. To enable
the user, you must set the password on the web configuration.

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NETWORK SERVICES
Netman 208 implements a series of services based on the main network protocols. These services
can be activated or deactivated according to requirements (see paragraph “Configuration”). A brief
description for each of these is given below.
SSH
By means of a SSH client (available on all the main operating systems) a remote connection with
Netman 208 canbe established to change its configuration (see paragraph “Configuration via SSH”).
Serial network
To emulate a point-to-point serial connection through the network (TCP/IP protocol) in order to use
special function service software.
Wake-on-LAN
Netman 208 can send “Wake-on-LAN” command for remote computers boot.
HTTP
Using the HTTP (Hyper Text Transfer Protocol) is possible to configure the Netman 208 and the
status of the device can be monitored by means of a web browser without having to install additional
software. All the most popular web browsers are supported; only most recent versions of browsers
are supported.
SNMP
SNMP (Simple Network Management Protocol) is a communication protocol that allows a client
(manager) to make requests to a server (agent). Netman 208 is an SNMP agent.
To exchange information, manager and agent use an addressing technique called MIB
(Management Information Base). There is a MIB file for each agent, defining which variables can be
requested and the respective access rights. The agent can also send messages (TRAP) without a
prior request from the manager, to inform the latter of particularly important events. SNMPv3 is the
evolution of SNMP and introduces new important features related to security.
UDP
UDP (User Datagram Protocol) is a low-level network protocol that guarantees speed in the
exchange of data and low network congestion. It is the protocol used by the UPSMon software for
monitoring and control of the device.
The UDP connection uses the UDP 33000 port by default but can be configured on other ports
according to requirements.
Modbus TCP/IP
The device status can be monitored by means of the standard network protocol MODBUS TCP/IP.
Modbus TCP/IP is simply the Modbus RTU protocol with a TCP interface that runs on Ethernet.

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BACnet/IP
The device status can be monitored by means of the standard network protocol BACnet/IP.
BACnet (Building Automation and Control networks) is a data communication protocol mainly used
in the building automation and HVAC industry (Heating Ventilation and Air-Conditioning).
FTP
FTP (File Transfer Protocol) is a network protocol used for file exchange. Netman 208 uses this
protocol for:
1. download of files of the device values and events history log archive (Datalog and Eventlog);
2. download and upload of configuration files;
In both cases a client FTP is required, configured with these parameters:
Host: hostname or Netman 208 IP address;
User: see chapter “Users”;
Password: current password.
The connection can also be established using a web browser (all the most popular web browsers
are supported), by inserting the hostname or IP address of the Netman 208.
Syslog
Netman 208 can send events to a syslog server over UDP. This service allows to centralize the log
of the IT infrastructure on a single server, in order to have them consumed on the preferred way.
Email
Netman 208 can send a notification e-mail if one or more alarm conditions occur. The e-mails can
be sent to up to three recipients and they can be sent for seven different kinds of alarm.
SMTP (Simple Mail Transfer Protocol) is the protocol used to send the e-mails. The port is
configurable. For more details, see paragraph “Configuration”
Reports
Netman 208 can send periodic e-mails with an attachment containing the files of the device values
and events history log archive.
This service can be used to periodically save the history log archives.
The “Email” service must be enabled in order to send reports; the reports are sent to all the
addresses configured for this service (for more details see paragraph “Configuration”).
SSH Client
When not feasible to operate on equipment by other means, is possible to execute a script on a host
over SSH. For more details, see paragraph “Configuration”

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DEVICE VALUES AND EVENTS HISTORY LOG ARCHIVE
Netman 208 records the device values (Datalog) and events (Eventlog) in a history log database.
Eventlog
The Eventlog service is always active and records all relevant device events in the ‘event.db’ file.
The file can be downloaded via FTP or can be viewed through the web page without credentials.
With the “Email report” service, is sent a .csv with the event of the last day or week according to your
setting. The data are saved in circular list mode; thus the most recent data are saved by overwriting
the oldest data.
On the web page, these icons will be shown on the “type” column:
A red dot if the event is the start of an alarm condition.
A green dot if the event is the end of an alarm condition.
A blue dot otherwise.
Datalog (only for UPS devices)
The Datalog service records the main data of the UPS in the ‘datalog.db’ file.
This service writes a record each hour at 00 minutes, which summarizes the data of the past hour:
values are recorded at their minimum, maximum and medium. Records older than one year get
overwritten with new records.
The file can be downloaded via FTP or can be viewed through the web page (onlythe most important
values are shown on the web page) without credentials.
With the “Email report” service, the last records (last day or last 7 days according to your settings)
will be sent in a .csv format.

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INSTALLATION
1. Remove the cover of the COMMUNICATION SLOT by unscrewing the two retaining screws.
2. Carefully insert the Netman 208 into the COMMUNICATION SLOT.
3. Secure the Netman 208 in the COMMUNICATION SLOT using the two previously removed
screws.
4. Connect the device to the network by means of an RJ-45 connection cable.

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CONFIGURATION
Netman 208 can be configured via HTTP using the web browser interface.
Netman 208 is provided by default with the DHCP enabled.
Netman 208 requires approximately 2 minutes to become fully operational from when it
is powered up or following a reboot; before this time the device may not respond to
commands that are sent to it.
To configure the Netman 208, enter the IP address or the hostname into your web browser and then
log in with the following username and default password:
Username: admin
Password: admin
At the first boot or if you don’t know the IP address, you can use the Zero Configuration Networking
(Zeroconf) as described below.
On the bottom side of the card, you can find the label reporting the mac address of your Netman
208.
Take note of the last six characters of the mac address.
00 02 63 XX YY ZZ
63
In the address bar of a web browser, enter:
http://netman63XXYYZZ.local
replacing XXYYZZ with the last six characters of the mac address.
For example, if the mac address of your Netman 208 is 00:02:63:08:03:1f, you must enter
http://netman6308031f.local in the address bar of the web browser.
Then log in with the following username and default password:
Username: admin
Password: admin
For security reasons, we suggest the user changes the default password “admin” with a
secure password.
To make a new configuration active, it is necessary to save it. Some changes are applied
immediately, while others require a reboot of the Netman 208.

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LOGIN
All the settings are available on the web configuration when logged is as “admin” or “power” user.
It is not possible to have multiple concurrent sessions.
The login password can contain alphanumeric characters and these special
characters only: ,._+:@%/-. No other characters are allowed to avoid malicious
script injections.
Admin user will be able to change the configuration and operate on the device
Power user will be able to change the configuration but not operate on the device
Pressing the VIEW button, without inserting username and password, allows to view the
status of the device; no other action is permitted.
It is possible to login with local authentication (managed by Netman 208) or centrally with LDAP or
AD (more information at paragraph “Login access configuration”).

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DASHBOARD
On the top area is possible to check the general status of the device, all the active alarm conditions
and the privilege level of the user.
Below the navigation area there is the actual dashboard with a synthetic view of the device and main
operating values.

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DEVICE
General configuration
Field Description
PRTK Code Enter the PRTK code indicated at the back of the device.
Name Enter the identifying name of the device.
Part Number P/N If empty, you must insert the value present in the device
technical label.
Serial Number S/N If empty, you must insert the value present in the device
technical label.
Contact Informational
Location Informational
Battery replacement notification To generate an alarm at the end of the set period.

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Command configuration
These settings inhibit the execution of commands received from remote connectivity services:
SNMP, MODBUS etc.
Field Description
Disable remote shutdown To disable the execution of shutdown commands
Disable remote commands To disables the execution of the remaining commands

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Data log configuration
Field Description
Enable Data log To enables the datalog service