Rimage 2000i Series II User manual

Rimage 2000i™ Series II User Guide

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2002760_A
Rimage Corporaon reserves the right to make improvements to the equipment and soware described in this document at any me without any
prior noce. Rimage Corporaon reserves the right to revise this publicaon and to make changes from me to me in the content hereof without
obligaon of Rimage Corporaon to nofy any person or organizaon of such revisions or changes.
This document may contain links to web sites that were current at the me of publicaon, but may have moved or become inacve since. This
document may contain links to sites on the Internet that are owned and operated by third pares. Rimage Corporaon is not responsible for the
content of any such third-party site.
© 2012, Rimage Corporaon
Rimage® is a registered trademark of the Rimage Corporaon. Rimage 2000i™ is a trademark of the Rimage Corporaon. Dell™ is a trademark of
Dell Computer Corporaon. FireWire™ is a trademark of Apple Computer, Inc. Windows® is a registered trademark of Microso Corporaon.
All other trademarks and registered trademarks are the property of their respecve owners.
The most recent version of this document can be found at www.rimage.com/support.
Corporate Headquarters:
Rimage Corporaon
7725 Washington Avenue South
Minneapolis, MN 55439
USA
800-553-8312 (North America)
Service: +1 952-946-0004
(Mexico/Lan America)
Fax: +1 952-944-6956
European Headquarters:
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach
Germany
Tel: +49 6074-8521-14
Fax: +49 6074-8521-100
Asia/Pacic Headquarters:
Rimage Japan Co., Ltd.
2F., WIND Bldg.
7-4-8 Roppongi Minato-ku,
Tokyo 106-0032 JAPAN
Tel: +81-3-5771-7181
Fax: +81-3-5771-7185

Contents
2002760_A For more information visit rimage.com/support
Introducon .................................................................................... 1
About this User Guide .............................................................................................. 1
About Your Product.................................................................................................. 1
Important Informaon .................................................................... 2
Support Contact Informaon ................................................................................... 2
Learn More Online ................................................................................................... 2
Technical Support .................................................................................................... 2
Opcal Disc Recording Soware Disclaimer ............................................................ 2
Safety and Compliance Informaon ........................................................................ 3
Safety Precauons .............................................................................................................. 3
Compliance Informaon ..................................................................................................... 4
Printer Requirements ...................................................................... 5
Ink Requirements ..................................................................................................... 5
Label Design Requirements ..................................................................................... 5
Print Requirements .................................................................................................. 5
Idenfy the Parts of the Rimage 2000i Series II................................ 6
Front View ................................................................................................................ 6
Back View ................................................................................................................. 6
Parts Informaon ..................................................................................................... 7
Operator Panel ................................................................................................................... 7
Printer Control Panel .......................................................................................................... 7
Operate the Rimage 2000i Series II .................................................. 8
Power On the Rimage 2000i .................................................................................... 8
Power O the Rimage 2000i .................................................................................... 8
Pause the Rimage 2000i ........................................................................................... 8
Load Discs ................................................................................................................ 8
Set Your Prinng Preferences on a Windows-based PC ........................................... 9
Access Prinng Preferences ................................................................................................ 9
Access Prinng Preferences through Windows Start Menu.............................................................9
Access Prinng Preferences through CD Designer ........................................................................... 9
Set the Print Quality ......................................................................................................... 10
Adjust the Ink Volume Used ............................................................................................. 10
Set Color Opons.............................................................................................................. 10
Set the Printable Area ...................................................................................................... 11
Align the Ink Cartridges .................................................................................................... 11
Center the Image on the Disc ........................................................................................... 12
Check the Ink Levels ......................................................................................................... 12
Maintain the Rimage 2000i Series II............................................... 13
Preventave Maintenance Schedule ..................................................................... 13
Remove Dust from the Rimage 2000i .................................................................... 14
Clean the Ink Cartridges ......................................................................................... 16
Replace Consumables ............................................................................................ 16
Replace the Fan Filter ....................................................................................................... 16
Replace the Ink Cartridges ................................................................................................ 16
Diagnosc Tests ..................................................................................................... 17
Access Diagnosc Test Mode ............................................................................................ 17
Select a Diagnosc Test .................................................................................................................. 18
Diagnosc Test 3 – Calibrate Diagnosc Test .................................................................... 18
Align the Printer on the Rimage 2000i ................................................................... 18

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Introduction
This manual provides the informaon needed to operate, idenfy the parts
of, and congure the prinng preferences for the Rimage 2000i Series II.
To set up and install your Rimage 2000i, refer to the Rimage 2000i Series II
Setup and Installaon Guide included with your product.
For technical informaon, refer to the Rimage 2000i Series II Specicaon
document found at www.rimage.com/support. From the Support page
select: Desktop Series > Rimage 2000i Series II > User Manuals tab.
About this User Guide
• While we try to maintain all versions of our manuals and
documentaons, please note that the English version found on our
website always contains the most up-to-date informaon.
• Unless otherwise indicated, all Windows navigaon statements are
Windows 7 paths. Other Windows operang systems’ navigaon may
dier slightly.
• These notes and symbols are used throughout the manual to help clarify
informaon:
Note: A Note provides supplemental informaon or informaon that
may apply only in special cases. For example, memory limitaons,
equipment conguraons, or details that apply to specic versions of a
program would be included in a Note.
Tip: A Tip provides techniques and procedures to help with your specic
needs. A Tip suggests alternave methods that may not be obvious and
helps you understand the benets and capabilies of the product.
Important! An Important note provides informaon essenal to the
compleon of a task. You can disregard informaon in a note or p and
sll complete a task, but do not disregard an Important note.
nCauon: A Cauon indicates that failure to observe this guideline
could result in loss or damage to the equipment, product, soware,
or data.
nWarning! A Warning indicates that failure to follow this guideline
could result in bodily injury to personnel operang or maintaining
the equipment.
About Your Product
The Rimage 2000i Series II is part of the Desktop series of autoloaders. It
is a roboc-controlled autoloader with two recorders, a two-line display
panel, and an embedded 480i printer. The Rimage 2000i records and prints
discs. When the discs are nished, the Rimage 2000i places them in the
output bin. The terms “480i printer” and “Rimage 2000i printer” are used
throughout this guide to refer to the embedded 480i printer.
Important! Your Rimage 2000i may not look exactly like the model featured
in this user guide.
The Rimage 2000i operates with Rimage Soware Suite—Network. When
installed with Rimage Soware Suite—Network, the Rimage 2000i can be
shared on a network, allowing all users to create discs from their desktops.
For more informaon about seng up and subming orders over a
network, refer to the Rimage Advance Setup (Networking) Guide available at
www.rimage.com/support. From the Support menu select: Desktop Series >
Rimage 2000i Series II> User Manuals tab.

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This secon provides support contact informaon, and cauons and
warnings, for the Rimage 2000i.
Technical Specicaons for this product can be found at www.rimage.com/
support. From the Support page select: Desktop Series > Rimage 2000i
Series II > User Manuals tab.
Support Contact Informaon
US, Canada, Lan America
Rimage Corporaon
7725 Washington Avenue South
Minneapolis, MN 55439
USA
An: Rimage Services
Email: [email protected]
Telephone:
North America: 800-553-8312
Mexico/Lan America: 952-944-8144
Fax: 952-944-7808
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach
Germany
Email: [email protected]
Telephone: +49 6074-8521 14
Fax: +49 6074-8521-100
Asia/Pacic
Rimage Japan Co., Ltd.
2F., WIND Bldg.
7-4-8 Roppongi Minato-ku,
Tokyo 106-0032 JAPAN
Email: [email protected]
Telephone: +81-3-5771-7181
Fax: +81-3-5771-7185
Contact Rimage Services
Website: www.rimage.com/support
Knowledge Base: hp://rimage.custhelp.com
Log in and select the Ask a Queson tab
When you contact Rimage
Services, please provide:
• System serial number and soware
version
• Funconal and technical
descripon of the problem
• Exact error message received
Copy this informaon from your Rimage product
for future reference.
Note: Make sure you update the Serial Number
here anyme you receive a replacement system.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At www.rimage.com/support, you can experience Rimage’s world-class
Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.
From your product page you can access:
• Informaon about the latest soware
and rmware updates
• Product specicaons
• The latest documents
• Current rmware and driver downloads
Technical Support
Rimage oers a variety of service and support opons for the Desktop
2000i including Exchange Services and Soware Subscripons and Support.
Please contact your Rimage Value Added Reseller or Rimage for addional
informaon and pricing.
Important! Make sure you register your autoloader so you are eligible for
parts and labor covered for 1 year and priority phone support. Registraon
is available at hp://www.rimage.com/support/warranty-registraon.
Opcal Disc Recording Soware Disclaimer
This Product, Soware, or Documentaon may be designed to assist you
in reproducing material in which you own the copyright or have obtained
permission to copy from the copyright owner. Unless you own the copyright
or have permission to copy from the copyright owner, you may be violang
copyright law and be subject to payment of damages and other remedies. If
you are uncertain about your rights, you should contact your legal advisor. If
you are neither in possession of the copyright nor have authorizaon from
the owner of the copyright, unauthorized copying of copyrighted material
on an opcal disc or any other media violates naonal and internaonal
legislaon and can result in severe penales.
Important Information

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Safety and Compliance Informaon
This manual and the indicaons on the product allow proper and safe
operaon. The indicaon marks below help protect you and other persons
from injury, and equipment from damage.
nWarning! According to ANSI (American Naonal Standards Instute)
standards, a warning is used to indicate situaons that could result in
bodily injury to personnel operang or maintaining the equipment.
nCauon: Indicates that failure to observe this guideline could result in
loss or damage to the equipment, product, soware, or data.
Safety Precauons
To ensure safety, read these precauons and familiarize yourself with their
meaning before using the equipment.
nWarning!
• An authorized technician should perform all service procedures.
• Use of controls or adjustments or performance of procedures
other than those specied herein may result in hazardous radiant
exposure.
• The laser beam used by the DVD-R recorder is a Class 1 laser and
can be harmful to the eyes. Do not aempt to open the recorder.
An authorized technician should perform all service procedures.
• Ink may be harmful if swallowed. Avoid contact with eyes. Ink
contains nitrites. If ingested, seek immediate medical aenon.
Keep out of reach of children.
nCauon:
• All equipment with AC line voltage, or low DC voltages, such as
switches, power supplies, fuses, fans, non-stepper motors, must
be replaced with Rimage-approved components to maintain the
safety approval issued by UL.
• Use only the supplied AC power cord. For more informaon or to
order a new power cord, contact Rimage Customer Service.
• This product is designed for an oce environment.
• Rimage ink cartridges are not licensed for modicaon.
• Relling ink cartridges may result in damage to the cartridge or
printer.
Important Information

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Compliance Informaon
Product name Rimage 2000i
Model RAS16
Noce for USA Tested to Comply with FCC Standards FOR HOME OR OFFICE USE.
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operaon. Pursuant to Part 15.21 of the FCC Rules, any changes or modicaon to this equipment not expressly approved by Rimage
Corporaon may cause harmful interference, and void your authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons,
may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separaon between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Noce for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe B est conforme a la norme NMB-003
du Canada.This product complies with CAN/CSA-C22.2 No. 60950-00 3rd Edion.
Noce for Europe This product is in conformity with the EMC Direcve (89/336/EEC) and the Low-Voltage Direcve (73/23/EEC) through compliance with
the following European standards: EN 55022: 1998 + Amd 1: 2000 Class B Limit; EN 55024: 1998; EN 61000-3-2:2000; EN 61000-3-3:1995
+ Amd 1: 2001; EN 60950: 2000. The CE mark has been axed in accordance with the CE Marking Direcve 93/68/EEC.
Noce for Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Informaon Technology Equipment
(VCCI). If this equipment is used in a domesc environment, radio interference may occur, in which case, the user may be required to take
correcve acon.
Translaon:
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準に基づくクラス
A 情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがありま
す。この場合には使用者が適切な対策を講ずるよう要求されることがあります。
Noce for Korea It is cered that foregoing equipment has been cercated under the Framework Act on Telecommunicaons and Radio Waves Act.
위 기기는 전기통신기본법, 전파법 에 따라 인증되었음을 증명 합니다.
Noce for Australia This product complies with AS/NZS CISPR22:2006.
Important Information

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Printer Requirements
This secon describes the ink, label design, and print requirements for the
Rimage 2000i.
Ink Requirements
Important!
• Use only authenc Rimage ink cartridges in the Rimage 2000i.
• Keep print cartridges sealed in their original packaging unl they are
needed.
• Do not use ink cartridges that have expired.
• Store print cartridges at room temperature (60° to 78° F / 15.6° to 26.6° C).
• Store print cartridges in an upright posion, not on their sides or upside
down.
• Do not remove the protecve tape from a new print cartridge unl
immediately before installaon. Aer you remove the tape, do not reapply
it.
• Aer you have removed the protecve tape, do not touch the contacts and
nozzles.
• Print discs at least once a month to keep the print cartridges in good
working order.
The Rimage 2000i will work only with the following printer cartridges:
Descripon Rimage Part Number
Black RB1 203340-001
Color RC1 203339-001
The following cartridge combinaons are supported on the Rimage 2000i
printer:
Le Posion Right Posion
Color Black
Color No cartridge
No cartridge Black
Label Design Requirements
The Rimage 2000i Soware includes a label editor called CD Designer™,
which is installed on your PC during a typical installaon of the Rimage 2000i
Soware. You can use CD Designer to design your disc labels.
If you prefer to design labels in a soware applicaon other than CD
Designer, use the following criteria:
• File format: For best results, save your labels as JPEG or TIFF les.
However, these le formats must be converted before prinng. If you
use CD Designer to print labels, you must import the labels and save
them as CD Designer les (.btw) before prinng. If you do not use CD
Designer to print labels, you must convert the labels to PDF les before
prinng.
• Color mode: Labels imported into CD Designer must be in RGB color
mode.
• Resoluon (pixels per inch): For best results, use images set to a
minimum of 300 pixels per inch.
• Label design size: Design labels with a
height of 12 cm and a width of 12 cm.
A full-size disc is 120 mm (4.723”) in
diameter. The hole is 15 mm (0.59”). The
printable area and hub sizes may vary
between disc manufacturers.
Note: The media in Rimage Media Kits have a
printable area of 118 to 24 mm. On most
labels, print sengs of 118 mm and 24 mm
are recommended. Refer to the image.
Hub Size
24 mm
Printable Area
118 mm
Print Requirements
All labels created and saved through CD Designer are in the correct le
format (.btw) for prinng with the Rimage 2000i. If you are creang and
saving labels with a soware applicaon other than CD Designer, save your
labels as PDF les before prinng with the Rimage 2000i.

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Identify the Parts of the Rimage 2000i Series II
Power Cord
USB 3.0 Cable
Back Panel
Power Switch
Fan
This secon describes the Rimage 2000i hardware and its features.
Front View
Recorders
Supply Bin
Ink Cartridge
Access Door
Printer Service
Door
Printer Tray
Door
Li Arm
Output Bin
Disc Diverter
Printer Control
Panel
Operator Panel
Back View

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Identify the Parts of the Rimage 2000i Series II
Parts Informaon
Operator Panel
The operator panel has a two-
line display and an operator
buon. The operator panel
informs the user of current
operaons or condions that
require operator intervenon.
Printer Control Panel
The Rimage 2000i printer control
panel has three buons and three
indicator lights that indicate certain
condions. The table below explains
the funconality of each buon and
indicator light.
Two-line
Display
Operator
Buon
Image Name Funconality
Cancel buon Press the cancel buon to provide
limited funconality and cancel
prinng.
Ink cartridge
status indicator
light
The ink cartridge status indicator
light ashes amber when there is a
hardware issue.
The ink cartridge status indicator
light illuminates solid amber when
an ink cartridge is low on ink.
Tray buon Press the tray buon to open and
close the printer tray and to load a
disc for manual prinng.
Tray indicator
light
The tray indicator light illuminates
briey when the printer tray opens
and closes.
The tray indicator light ashes when
there is a tray movement error.
Power buon Press the power buon to power
the printer on or o.
Power
indicator light
The power indicator light illuminates
solid green when there is power to
the printer.
The power indicator light ashes
when the printer is prinng or in an
error state

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This secon includes informaon about how to power on and o the Rimage
2000i, pause the system, and load discs. It also provides instrucons for
seng your prinng preferences.
Power On the Rimage 2000i
Important! You must power on the Rimage
2000i before you power on the PC. If
the PC starts before the Rimage 2000i is
powered on, your operang system will
not recognize the autoloader and it will not
inialize properly.
Press the power switch on the back of the
Rimage 2000i. The power indicator light
illuminates solid green.
Power O the Rimage 2000i
Press the power switch on the back of the Rimage 2000i. The power
indicator light dims.
Pause the Rimage 2000i
Before you load or unload discs, you must pause the Rimage 2000i.
1. Press and release the
operator buon to pause the
autoloader. [RIMAGE 2000i
PAUSED…] displays on the
operator panel.
2. Press the operator buon
again to return to normal
operaon.
Power Switch
Operator Buon
Load Discs
The supply bin holds up to 100 discs. Use discs that are coated with an ink-
jet printable surface. The media in Rimage Media Kits™ are designed for
opmum print performance.
Use the following procedure to load discs into the supply bin.
1. Press and release the
operator buon to pause the
Rimage 2000i.
2. Gently move the disc diverter
to the right.
3. Place the discs in the supply bin so the recording side faces down.
Important! Hold the discs by
the edge. Fingerprints on the
disc surface can aect print
quality.
Tip: Separate the media to
make sure that the discs do
not sck together.
Disc
Diverter
Operate the Rimage 2000i Series II

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4. Move the disc diverter to the le.
5. Press and release the operator buon
to return to normal operaon.
Set Your Prinng Preferences on a Windows-
based PC
Prinng preferences allow you to set up your Rimage 2000i to produce the
best possible label on your discs. Through prinng preferences, you can:
• Set the print quality
• Adjust the ink volume used
• Set color opons
• Set the printable area
• Align the ink cartridges
• Center the image on the disc
• Check the ink levels
Tip: For addional informaon about these features, access the online help
in the Disc Color 480i Prinng Preferences window.
Access Prinng Preferences
You must access the Disc Color Printer 480i Prinng Preferences window to
set up your prinng preferences. Use one of the following procedures to
access the Disc Color Printer 480i Prinng Preferences window through the
Windows Start menu or through CD Designer.
Access Prinng Preferences through Windows Start Menu
Note: When you use this method, your prinng preferences are saved in the
printer driver sengs.
1. In Windows select: Start > Devices and Printers.
Tip: In Windows XP, select Start > Printers and Faxes.
2. Right-click on Disc Color Printer 480i and select Prinng Preferences
from the dropdown menu. The Disc Color Printer 480i Prinng
Preferences window opens.
Access Prinng Preferences through CD Designer
Note: When you use this method, your prinng preferences are saved with
the label le and are used instead of the printer driver sengs.
1. In CD Designer, open the desired label le.
2. From the File menu, select Print. The Print window opens.
3. From the Printer Name dropdown list, select Disc Color 480i.
4. Select Document Properes. The Disc Color 480i Properes window
opens.

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Set the Print Quality
Use this procedure to set the print quality for your discs.
1. Access Prinng Preferences. Refer to page 9.
2. Select the Features tab.
3. In the Disc Opons secon, select the appropriate Media Type from the
dropdown list.
4. When you have made the desired choices, select Apply.
5. Select OK. The Preferences window closes.
Adjust the Ink Volume Used
This funconality allows you to adjust the amount of ink that is used during
prinng.
1. Access Prinng Preferences. Refer to page 9.
2. Select the Advanced tab.
3. Select Change from the Ink Volume dropdown eld. The Ink Volume
window opens.
4. Move the Ink Volume slider to increase or decrease the amount of ink
volume used.
5. Select OK. The Ink Volume window closes.
6. Select Apply to save your changes.
7. Select OK. The Preferences window closes.
Set Color Opons
This funconality allows you to toggle between color and grayscale prinng,
select the type of color management your labels require, and adjust some
color aributes.
1. Access Prinng Preferences. Refer to page 9.
2. Select the Color tab.
3. Turn Print in Grayscale on or o.
a. In the Color Opons box, select or clear the Print in Grayscale radio
buon.
b. If you selected the radio buon, select the appropriate opon from
the dropdown menu.
4. Adjust the color aributes.
a. Select the Color Opons buon to open the Color Opons window.
b. Move the Saturaon, Brightness, and/or Color Tone sliders to the
desired posion to adjust color aributes.
c. If necessary, select the appropriate Color Management from the
dropdown list.
5. When you have made the desired choices, select Apply.
6. Select OK. The Preferences window closes.

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Set the Printable Area
This funconality allows you to adjust the non-printable area, or mask
sengs, for standard CD/DVD/BD 120 mm media. The mask sengs allow
you to control the outer and inner diameters so that the printed image
does not overlap the disc edges. If you print on areas of the disc where the
surface is not suitable for prinng, the ink can smear or run.
1. Access Prinng Preferences. Refer to page 9.
2. Select the Mask Sengs tab.
3. Measure the printable area and adjust the sengs.
• If you use hub printable discs with a stacking ring:
a. In the Hub Area Sengs box, select the Prinng on Hub
checkbox to print on the disc hub.
Some older discs have a printable hub and a gap for the stacking
ring. If you have media like this, use the following printable
areas:
Standard Area
• Outer Diameter 118 mm
• Inner Diameter 38 mm
Hub Area
• Outer Diameter 35 mm
• Inner Diameter 24 mm
b. Measure the inner diameter of
the printable surface.
c. In the Hub Area Sengs eld, enter the inner diameter that you
measured in step b.
d. Measure the outer diameter of the printable hub area.
e. In the Hub Area Sengs eld, enter the outer diameter that
you measured in step d.
Disc with Stacking Ring
f. Measure the inner diameter of the standard printable area.
g. In the Standard Area Sengs eld, enter the diameter that you
measured in step f.
• If you use hub-printable discs without a stacking ring:
a. Measure the inner diameter of the
printable surface.
Most discs like the one shown above
have the following printable areas:
• Outer Diameter 118 mm
• Inner Diameter 24 mm
b. In the Hub Area Sengs eld,
change the Outer Diameter and
Inner Diameter sengs to the value
measured in step a before changing
any other diameter sengs.
c. In the Standard Area Sengs eld,
change the Inner Diameter to the same
value used in step b.
4. Select Apply to use your changes.
5. Select OK. The Preferences window closes.
Align the Ink Cartridges
For opmal print quality and maximum prinng speed, use the following
procedure to align the ink cartridges.
1. Access Prinng Preferences. Refer to page 9.
2. Load a disc (Qty. 1) in the printer.
a. Press . The printer tray opens.
b. Place a 120 mm white disc (Qty. 1) on the tray.
Disc without Stacking Ring
Operate the Rimage 2000i Series II

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3. Check the ink cartridge alignment.
a. From the Preferences window, select the Service tab.
b. Select Service ToolBox. The Service ToolBox dialog box opens.
c. Select Align Cartridges. The Align Cartridges for Disc Color Printer
480i dialog box opens.
d. Follow the onscreen prompts to complete the alignment.
e. When the alignment is complete, select OK. The Align Cartridges for
Disc Color Printer 480i dialog box closes.
4. Select OK. The Preferences window closes.
5. Press . The printer tray closes.
Center the Image on the Disc
The Rimage 2000i provides two ways to center the image on the disc. You
can use the Auto Centering method or the Manual Centering method. The
following procedure describes both methods. The Auto Centering method
is accurate to within +/- 0.5 mm. You can improve the centering posion
accuracy with the Manual Centering adjustment to beer than +/- 0.2 mm.
Tip: Use the Center Image funconality only if the printed image is not
centered on the disc. Image centering is set by the manufacturer and usually
does not need to be recalibrated in the eld.
For opmal print quality, use the following procedure to center the image on
the disc.
1. Access Prinng Preferences. Refer to page 9.
2. Press . The printer tray opens.
3. Place a 120 mm white disc (Qty. 1) on the tray.
4. On the Service tab, select Service ToolBox. The Service ToolBox dialog
box opens.
5. Select Center Image. The Centering Margins for Disc Color Printer 480i
dialog box opens.
6. Follow the onscreen instrucons to use either the Auto Centering or the
Manual Centering method.
7. When the image is centered, select OK. The Centering Margins for Disc
Color Printer 480i dialog box closes.
8. Select OK. The Rimage Service ToolBox dialog box closes.
9. Select OK. The Preferences window closes.
10. Press . The printer tray closes.
Check the Ink Levels
This funconality allows you to check the current levels of ink in the
cartridges.
Tip: If you remove the ink cartridges and reinsert them, the system resets to
show that the cartridges are full, regardless of the actual ll status.
1. Access Prinng Preferences. Refer to page 9.
2. On the Service tab, select Service ToolBox. The Service ToolBox dialog
box opens.
3. Select Get Ink Level. Ink level informaon displays in the Printer Status
eld.
4. Select OK. The Rimage Service ToolBox dialog box closes.
5. Select OK. The Preferences window closes.
Operate the Rimage 2000i Series II

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Regular preventave maintenance of your Rimage 2000i can help to ensure
error-free recordings and clean printed labels. Maintenance involves
cleaning the system, cleaning the ink cartridges, and replacing the fan lter.
Use the informaon in this secon to keep your Rimage 2000i in opmum
operang condion.
nCauon: To avoid damaging the Rimage 2000i during maintenance:
• Never use oils, silicone, or other lubricants on any part of your
Rimage 2000i.
• Use only non-abrasive cleaners to wipe down the surfaces of your
Rimage 2000i.
• Do not pour cleaner directly onto your Rimage 2000i. Instead, apply
the cleaner to a lint-free cloth rst.
• When you spray compressed air, make sure that no liquid drips into
your system.
Preventave Maintenance Schedule
Important! Failure to follow the maintenance schedule may void your
warranty.
Materials Task Frequency
Mandatory
Lint-free cloth
Non-abrasive,
all-purpose
cleaner
1. With the Rimage 2000i
powered on, place your hand
next to the fan to make sure
that the fan is operang.
If you do not feel air blowing,
the fan is not operang and
must be replaced. Contact
your Rimage reseller.
2. Power o the Rimage 2000i.
3. Disconnect the power cord.
4. Wipe down all exterior
surfaces of the autoloader.
Weekly
Tip: Your system
may require
more frequent
maintenance
if it is used in a
dusty area, such
as a store or
warehouse.
Dry, lint-free
cloth
Wipe down the glide strips
where the li arm rollers touch
the system.
Weekly
Glide
Strips
The preventave maintenance schedule is connued on page 14.
Maintain the Rimage 2000i Series II

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Materials Task Frequency
Mandatory, connued
New fan lter Replace the fan lter. Refer
to the Replace the Fan Filter
instrucons on page 16.
Monthly
Can of
compressed air
Torx T10
screwdriver
Remove dust from the system.
Refer to the Remove Dust from
the Rimage 2000i instrucons on
page 14.
Monthly
New ink
cartridges
Replace the ink cartridges. Refer
to the Replace the Ink Cartridges
instrucons on page 16.
As needed
Oponal
None needed Clean the ink cartridges. Refer
to the Clean the Ink Cartridges
instrucons on page 16.
When print
quality problems
are noced
Torx T25
screwdriver
11/32" nut
driver
5/32" Allen
wrench
Align the printer. Refer to the
Align the Printer instrucons on
page 18.
As needed
Note: The printer
is aligned at the
factory.
Remove Dust from the Rimage 2000i
#Required tools:
• Can of compressed air
• Torx T10 screwdriver
1. Press the recorder buons to open the recorder trays.
2. Power o the Rimage 2000i.
3. Disconnect the cables from the back of the system.
nCauon: Some cables in this system are latched. Equipment damage
may occur if cables are not disconnected appropriately.
• Power cord
• USB cable
4. Remove the back panel.
a. Remove the Torx T10
screws (Qty. 6) that
secure the back panel.
b. While rmly grasping
the top of the back
panel, li and pull back
to remove it.
5. Slide the le side panel
straight back and o of
the system. Le Side
Panel
Back Panel
USB Cable
Power Cord
Maintain the Rimage 2000i Series II

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6. Remove the dust.
a. Spray the compressed air through the recorders from front to back.
b. Open the ink cartridge access door.
c. Spray the compressed air through the printer from front to back.
d. Open the printer access door.
e. Spray the compressed air from the hinges of the printer access door
to the back of the system.
Air Flow
Ink Cartridge
Access Door
Air Flow
Printer
Access Door
f. Spray the compressed air from the front to the back of the system,
across the USB hub and the power supply.
7. Slide the le side panel into place.
8. Posion the back panel on the system.
9. Install and ghten the Torx T10 screws (Qty. 6) to secure the back
panel.
10. Connect the cables at the back of the system.
• Power cord.
• USB cable
11. Power on the Rimage 2000i.
12. Press the recorder buons to close the recorder trays.
Air Flow
Maintain the Rimage 2000i Series II

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Clean the Ink Cartridges
This funconality allows you to clean the ink cartridge nozzles. The nozzles
may become clogged from dried ink, causing poor print quality.
1. Access Prinng Preferences. Refer to page 9.
2. Select the Service tab.
3. On the Service tab, select Service ToolBox. The Service ToolBox dialog
box opens.
4. Select Clean Cartridges. The Cleaning Cartridges window opens.
5. Select Light to clean the ink cartridge nozzles with the least amount of
ink. When the cleaning is complete, a message displays in the status
eld at the boom of the Cleaning Cartridges window.
Note: Print a test disc aer you clean the ink cartridge nozzles. If print
quality is sll poor, repeat step 1 - step 5, selecng Medium or Heavy in
step 5.
6. Select OK. The Cleaning Cartridges window closes.
7. Select OK. The Rimage Service ToolBox dialog box closes.
8. Select OK. The Preferences window closes.
Replace Consumables
This secon provides informaon about replacing the fan lter and ink
cartridges in the Rimage 2000i.
Replace the Fan Filter
The fan lter is a consumable item. You must change the fan lter every
month. Use the following procedure to change the fan lter.
1. On the back of the Rimage 2000i, rmly grasp a corner of the fan lter
retainer.
2. Gently pull the fan lter
retainer away from the
back of the Rimage 2000i.
3. Remove the fan lter.
4. Place the new fan lter in
the fan lter retainer.
5. Firmly press the fan lter
retainer into the slots on
the back of the Rimage
2000i unl it snaps into place.
Replace the Ink Cartridges
Use the following procedure to change the ink cartridges in your Rimage
2000i.
Important! You must use the appropriate ink cartridges in one of the
conguraons listed in the Ink Requirements secon. Refer to page 5.
1. Li the ink cartridge access door. The ink cartridge carriage moves to an
accessible posion on the carriage guide.
Ink Cartridge Latch
Ink Cartridge
Maintain the Rimage 2000i Series II

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2. When the ink cartridge carriage stops, li the ink cartridge latch to the
open posion.
3. If an ink cartridge is already installed, slide the ink cartridge out of the
ink cartridge cradle.
4. Remove a new ink cartridge from the packaging.
5. Carefully remove the protecve tape that covers the ink nozzles.
Important! Do not touch the nozzles or the copper contacts on the ink
cartridges. If you touch these parts, clogs, ink failure, and poor electrical
connecons are likely to occur. Do not remove the copper strips.
6. Hold the ink cartridge so that the copper strip is on the boom, facing
toward the printer.
7. Slide the ink cartridge into the cradle.
8. Push down on the ink cartridge latch unl it snaps into place.
9. Close the ink cartridge access door. The ink cartridge status light ashes
for a few seconds. When the status light stops ashing, the Rimage
2000i is ready to print.
Note: If the ink cartridge is not securely seated in the cradle, the printer
will not recognize the ink cartridge. The printer may not reset properly
or you may receive an invalid ink cartridge message. If this happens:
• Remove the ink cartridge and reinsert it. Be sure to press rmly
when you reinsert it.
• Make sure to use the appropriate ink cartridge. Acceptable
cartridges are listed in the Ink Requirements secon on page 5.
• If the problem persists, replace the ink cartridge.
10. Align the ink cartridges. Refer to Align the Ink Cartridges on page 11.
Diagnosc Tests
This secon provides the informaon needed to access, select, and perform
Rimage 2000i diagnosc tests. Before you begin, make sure that the Rimage
2000i is not in an error state.
Important! Perform only the diagnosc tests provided below. Do not
aempt to perform other diagnosc tests without the assistance of a
Rimage trained technician.
Access Diagnosc Test Mode
1. Power on the Rimage 2000i.
2. Allow the system to fully inialize.
Note: It can take up to 5 minutes for the Rimage 2000i to inialize.
3. Press and hold the operator buon unl [BUTTON DIAGNOSTIC] displays
on the operator panel.
Note: Other status messages display on the operator panel while you
press the operator buon. Do not release the buon unl [BUTTON
DIAGNOSTIC] displays on the operator panel.
4. Release the operator buon. The Rimage 2000i is in diagnosc test
mode.
Maintain the Rimage 2000i Series II
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