Rinnai Pro Series User manual

Pro Series High Wall Split Heat Pump / Air Conditioner
Operation guide

Important
This appliance must be installed in accordance with:
- Manufacturer’s installation instructions
- Current AS/NZS 3000, AS/NZS 5141, AS/NZS 5419, AS/NZS 1677,
AS/NZS 60335.2.40, and G12/AS1
Appliance must be installed, commissioned and serviced by an
authorised person.
Warning
Improper installation, adjustment, alteration, service and maintenance
can cause property damage, personal injury or loss of life.
For more information about buying, using, and servicing of Rinnai
appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Email: [email protected]
Web: rinnai.co.nz
youtube.com/rinnainz
facebook.com/rinnainz

Heat pumps, like cars, require regular maintenance and servicing. For reliable
operation Rinnai heat pumps / air conditioners should be serviced annually.
Safety and important information..........................4
General information .............................................5
About your Pro Series unit....................................6
Remote control and functions...............................8
Manual operation without remote .........................12
Setting the angle of air ow ..................................13
Care and maintenance .........................................14
Troubleshooting....................................................16
Wi-Fi control .........................................................18
Wi-Fi registration and connection.........................19
Limited Warranty ..................................................20
Contents

4|
Safety and important information
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure they do not play with the appliance.
If an abnormal situation arises (like a burning smell), immediately turn o󰀨 the unit and disconnect
the power.
If the Pro Series is used together with other heating devices, throughly ventilate the room to avoid
oxygen depletion.
Do not let the unit run for extended periods when the humidity is very high, or when doors or
windows are left open. This may result in excessive operational loading and lead to product failure.
Do not insert ngers, rods or other objects
into the air inlet or outlet. The fan rotates at
high speed and may cause injury.
Do not use ammable sprays such
as hair spray or paint near the unit.
This may cause a re.
Do not operate the unit in places near or
around combustible gases. Gas may collect
around the unit and cause an explosion.
Do not operate the unit in a wet room such
as a bathroom or laundry room. Exposure
to water can cause electrical components to
short circuit.
Do not operate the unit with wet hands, this
may cause an electric shock.
Do not allow children to play with the unit.
Children must be supervised around the unit
at all times.
Do not use this unit for any other purpose
than its intended use.
Do not climb onto or place objects on top of
the outdoor unit.
Do not expose your body directly to cool air
for a prolonged period of time.
If any of the following conditions occur, turn o󰀨 your unit immediately and contact your
installer or Rinnai for advice:
• The power cord is damaged or abnormally warm
• You smell a burning odour
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall onto or out of the unit

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Installation by a licensed tradesperson
Only a licensed tradespeson can install, adjust, maintain, or service this heat pump. Any work
carried out by a non-licensed tradesperson is illegal and will void any warranty.
Location and positioning
R32 refrigerant models MUST BE installed, operated and stored in a room with a oor area larger
than 4 m2.
Installation must be in a position that can support the unit’s weight. If the chosen location cannot
support the weight of the unit, or the installation is not done properly, the unit may drop and cause
serious injury or damage.
The installer must install drainage piping according to the installation instructions. Improper
drainage may cause water damage to your home or property.
• Do not install the unit in location that may be exposed to combustible gas leaks. If combustible
gas accumulates around the unit, it may cause a re.
• Do not install the outdoor unit where noise may cause a nuisance, such as near bedrooms or
neighbouring properties.
• Do not install the outdoor unit where it will be exposed to sea wind and salt spray, this will
signicantly reduce the durability of the unit.
Genuine Rinnai parts
Only use the included accessories, parts, and specied parts for installation. Using non-standard
parts can cause water leaks, electrical shock, re, and cause the unit to fail.
Disposal guidelines
This appliance contains refrigerant and other potentially hazardous materials. When
disposing of the appliance, the law requires special collection and treatment. Do not
dispose of this product as household waste. The manufacturer will take back the old
appliance free of charge.
Remote control - inserting and replacing batteries
The remote control comes with two AAA batteries. Put the batteries in place before use.
1. Slide the back cover from the remote control downward, exposing the battery compartment.
2. Insert the batteries, paying attention to match the (+) and (-) ends of the batteries with the
symbols inside the battery compartment.
3. Slide the battery back cover back into place.
Tips for using the remote control
• Must be used within 8 m of the unit
• Unit will beep when the signal is received
• Curtains, other materials, and direct sunlight can interfere with the infrared signal
• If the remote is not going to be used for more than two months remove the batteries
General information

6|
About your Pro Series unit
Front panel
Louvre Remote
Display window
Remote control holder
(some units)
Filter
Modes of operation
AUTO
In this mode, fan speed, temperature and operational mode (cooling, dry, and heating) are all
adjusted automatically by the appliance, based on the current room temperature. In this mode you
cannot adjust the temperature, however the swing operations for air direction and the fan speeds
can still be adjusted.
COOL
When selected this mode operates the unit as a cooling appliance. The available range is 16 ~ 30 °C
in 0.5 °C increments. The fan speed defaults to that which was last used.
DRY (dehumidifying)
In periods of high humidity this mode removes excess moisture from the room, in order to prevent
mould and mildew. This mode adjusts the room temperature and fan speed automatically to
maintain the optimal level of humidity.
HEAT
When selected this mode operates the unit as a heating appliance. The available range is 16 ~ 30 °C
in 0.5 °C increments. The fan speed defaults to that which was last used.
FAN
This mode uses the fan to circulate air without changing the room temperature. In this mode swing
operations for air direction can still be adjusted.
Operation range limits
The table below indicates the temperature range the unit can operated within.
Mode Cooling mode Heating mode Dry mode
Room temperature > 16 °C < 30 °C > 16 °C
Outdoor temperature 0~50 °C -15~24 °C 0~50 °C

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Additional functions
TURBO
This mode allows you to cool indoor air quickly in summer or warm it quickly in winter. In turbo
mode the fan is set to operate at the maximum output. Attempting to alter the fan speed during
turbo will cancel this mode and return the appliance to manual operation.
When the appliance is operating in AUTO, FAN or DRY modes the turbo function is not available.
ECO (available under cool mode only)
Under cooling mode press ECO, the remote controller will adjust the temperature automatically to
24 °C with a fan speed of auto to save energy. Modifying the mode or adjusting the set temperature
less than 24 °C will stop the ECO operation. Under ECO operation, the set temperature should be
24 °C or above, it may result in insu󰀩cient cooling. If you feel uncomfortable press the ECO button
again to stop it.
GEAR
Gear is a function within ECO that caps the compressor speed of the outdoor unit, which reduces
electricity consumption. You will have the option of setting it to 75% or 50%.
CLEAN
Cooling and dehumidifying operations can generate moisture inside the appliance. If the appliance
is not going to be used for a long period (in excess of one month), it is suggested to run the
cleaning operation to remove dust and moisture to help avoid odours. The cleaning operation takes
approximately 35 minutes and the appliance automatically shuts o󰀨 at completion of the cleaning
cycle.
SLEEP
This function gently regulates the set temperature to prevent excessive, draft free, heating or
cooling during sleep. It allows the set temperature to increase or decrease 0.5-1 °C in an hour, up
to a maximum of 2 °C above or below the set point (over a 10 hour period).
FOLLOW ME
Enables the remote control, when in AUTO, COOL, or HEAT to measure the temperature at
its current location and send this signal to the unit every three minutes. Measuring ambient
temperature from the remote control (instead of the unit itself) will enable the heat pump to
optimise the temperature around you for maximum comfort.
BREEZE AWAY
Drops the fan speed and raises the angle of the horizontal louvre so air is not blown down on
people that may be directly below the unit.
DEFROST (dF)
In heating mode, when frost conditions are detected (thermistor in the outdoor unit), the unit
automatically operates in reverse (lasting no more than ten minutes) to warm up the outdoor coil to
stop it from freezing. This means the indoor unit will stop heating and only run on a low fan speed
until defrost (dF) is completed.

8|
Remote control and functions
ON/OFF
Turns the unit on or o󰀨.
TEMP
Increase temp. in 1 °C
increments. Max. temp.
is 30 °C. If you press the
up and down buttons
at the same time for 3
secs. the temp. display
will alternate between °C
and °F.
SET
Scrolls through
functions as follows:
Sleep > Follow Me
> Wireless control >
Sleep. The selected
symbol will ash in the
display, press OK to
conrm.
TEMP
Decrease temp. in 1 °C
increments. Min. temp. is
16 °C.
FAN SPEED
Selects fan speed in
the following order:
AU > 20% > 40% >
60% > 80% > 100%.
Press the TEMP up
or down button to
increase/decrease
the fan speed in 1%
increments.
SWING
Starts and stops the
horizontal louvre. Hold
down for 2 seconds
to initiate the vertical
louvre auto swing
feature.
MODE
Scrolls through the
operation modes as
follows:
AUTO > COOL > DRY
> HEAT > FAN
ECO/GEAR
Press this button to
enter energy e󰀩cient
mode, sequence as
follows:
ECO > GEAR (75%) >
GEAR (50%) > ECO
OK
Used to conrm the
selected functions.
TIMER
Set the timer to turn the
unit on or o󰀨.
BREEZE AWAY
Reduces the fan speed
and raises louvre.
CLEAN
Used to start/stop the
self clean or active
clean function.
LED
Turns LED display on
and o󰀨.
TURBO
Enables the unit to
reach the preset
temperature in the
shortest possible time.
Lock function
Press Clean and Turbo together for more than 5 seconds
to activate the lock function. A lock symbol will appear. All
buttons will be disabled. To disable press both buttons again
for 2 seconds.

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Breeze away
Active clean
Sleep mode
Follow me
Wireless control
Low battery
Mode
Transmission indicator
Lights up when remote
sends a signal to the unit
Timer on or o󰀨
Quiet feature
Fan speed
Silence I 1%
II 2-20%
LOW IIII 21-40%
MED IIIIII 41-60%
HIGH IIIIIIII 61-80%
IIIIIIIIII 81-100%
Louvre display
• Horizontal louvre swing display
• Vertical louvre swing display
• Turbo mode
Temperature, timer, fan
speed display
Displays the set
temperature by default,
fan speed or timer setting
when using.
• Temperature range
16-30 °C
• Timer setting range
0-24 hours
Auto mode
In Auto mode the unit will automatically select COOL, FAN, HEAT based on the set temperature. In
this mode the fan speed cannot be set.
1. Select AUTO mode
2. Set your desired temperature
3. Turn on the unit
Cool or heat mode
1. Select COOL/HEAT mode
2. Set the desired temperature
3. Set the fan speed
4. Turn on the unit
Dry mode
Dry mode is dehumidifying. In this mode the fan speed cannot be set as it is automatically
controlled.
1. Select DRY mode
2. Set the desired temperature
3. Turn on the unit
MODE
MODE
MODE

10 |
Fan mode
This mode uses the fan to circulate air without changing the room temperature. In this mode swing
operations for air direction can still be adjusted. In FAN mode you can’t set the temperature, so no
temperature will display on the remote.
1. Select FAN mode
2. Select the fan speed
3. Turn on the unit
Setting the timer
The timer function works by adding a time after which the timer will come
on and then be switched o󰀨. When setting, the time will increase by 30
minute increments with each press, up to 10 hours. After 10 hours and
up to 24 hours it will increase in 1 hour increments. For example, press 5
times to get 2.5 hours, and press 10 times to get 5 hours. The timer will
revert to 0.0 after 24 hours.
Cancel either function by setting the timer to 0.0 hours.
1. Press TIMER to initiate the ON time sequence.
2. Press the up or down button multiple times to set the desired time to
turn on the unit.
3. Wait one second, the timer ON will be activated.
4. Press TIMER to initiate the OFF time sequence.
5. Press the up or down button multiple times to set the desired time to turn o󰀨 the unit.
6. Wait one second, the timer o󰀨 will be activated.
If the timers are set correctly the timer on / o󰀨 icons will display on the remote, refer image above.
Timer on / o󰀨 setting example
Remember that the time periods you set for both functions refers to the hours AFTER the current
time. In the below example once the timer button is selected (at 1pm), the timer will come on 2.5
hours later, and turn o󰀨 5 hours later.
MODE
ON/OFF
MODE
FAN
SHORT
CUT
TIMERON
TIMEROFF
TEMP
SLEEP
1sec
TIMER
x5
ON/OFF
MODE
FAN
SHORT
CUT
TIMERON
TIMEROFF
TEMP
SLEEP
1sec
x10
TIMER
ON/OFF
MODE
FAN
SHORT
CUT
TIMERON
TIMEROFF
TEMP
SLEEP
ON/OFF
MODE
FAN
SHORT
CUT
TIMERON
TIMEROFF
TEMP
SLEEP
TIMER TIMER
Current
time 1pm
3:30pm 6:00pm
Timer starts Unit turns on Unit turns o󰀨
2.5 hours later
5 hours later