Rivacold BEST CM R290 User manual

BESTCM R290
Ceiling-mounted packaged unit for cold rooms
Instruction manual | v. 00
Instructions translated from the original
DANGER! Anyone who uses this machine is obliged to read these instructions for their own safety.

Ownership of information
Copyright © 2023, Rivacold srl
All rights reserved in all countries.
Any distribution, modification, translation or reproduction of parts or
all the document is prohibited unless written authorisation is given
by Rivacold srl with the exception of the following:
lPrint the document in its original form, in whole or in part.
lTransfer the document to websites or other electronic
systems.
lCopy the content unmodified and indicating Rivacold srl as the
copyright holder.
Rivacold srl reserves the right to make changes or improvements to
the relative documentation without prior notice.
Requests for authorisations, additional copies of this manual or
technical information about it, must be addressed to:
Rivacold srl
Fraz. Montecchio - via Sicilia, 7
61022 Vallefoglia (PU)
Italy
info@rivacold.com
www.rivacold.com
+39 0721 919911

Instruction manual Rev.v. 00 |9600-0095|© 2023 RIVACOLD srl iii
EN
BESTCM R290
Contents
Warranty and assistance 1
Conformity 1
1. Introduction 2
1.1 Identification data 2
1.2 Information about the instruction manual 2
2. Safety 3
2.1 General safety warnings 3
2.2 Personnel skills 4
2.3 Residual risks 4
2.4 Safety labels 5
2.5 Fixed guards 6
2.6 Noise 6
3. Learning about the packaged unit for cold
rooms 7
3.1 Limits of use 7
3.2 Overview 7
3.3 Description of the packaged unit 7
3.4 Packaged unit operation 8
4. Transport and handling 9
4.1 Handling warnings 9
4.2 Transport and handling 10
5. Installation 11
5.1 Installation warnings 11
5.2 Setting the packaged unit in place 11
5.3 Installation requirements 12
5.4 Install BEST CM 13
5.5 Secure the door micro switch 14
5.6 Connect the packaged unit to the electrical
mains 15
5.7 Work area and operational tasks 15
6. Start-up 16
6.1 Control panel 16
6.2 Control panel operations 17
6.3 Setting the date and time 18
6.4 Using the MY I.D. App 22
6.5 The passwords 25
7. Quick menu 27
7.1 Connecting to the micro USB port 27
7.2 Description of the Quick menu 27
7.3 View the input and output state 28
7.4 Download and upload 31
7.5 Alarm log 32
7.6 HACCP alarm log 32
7.7 System information 34
7.8 Lock and unlock the control panel 35
8. Parameters 36
8.1 Structure of the parameters menu 36
8.2 Configuration parameters 37
8.3 Restore default parameters 39
8.4 Service parameters 40
8.5 Input/Output Parameters 40
8.6 Regulation parameters 41
8.7 Compressor parameters 42
8.8 Condenser parameters 43
8.9 Defrost parameters 44
8.10 Evaporator fan parameters 46
8.11 Electronic valve parameters 47
8.12 Electronic valve protections 49
8.13 Cold room light and door micro switch
parameters 51
8.14 Parameters of the alarms 51
8.15 General function parameters 56
8.16 General setting parameters 58
9. Maintenance 62
9.1 Maintenance warnings 62
9.2 Periodic maintenance 63
9.3 Corrective maintenance 63
9.4 Checking or replacing condensing unit
components 64
9.5 Remove the cover of the evaporating part 66
9.6 Checking or replacing evaporating part
components 67
9.7 Check or replace components of the electrical
box 68
10. Diagnostics 70
10.1 Installation and operation troubleshooting 70
10.2 Errors indicated by the controller 72
11. Appendix 86
11.1 Decommissioning 86
11.2 Technical features 88
11.3 Attachments 92
Conformity 92
11.4 Time zones 92


Warranty and assistance
Warranty terms
RIVACOLD srl guarantees the product against any
material or manufacturing defects for one year from
the registration date of the packaged unit (see
"Register the packaged unit using the QR code" on
page23 or "Register the packaged unit using the
numeric code" on page24). Registration must
take place within three months of the invoice
date. If it is not registered, the date of issue of
the sales invoice will apply.
If defects in materials or workmanship are noted
during this period, RIVACOLD srl will repair or replace
the defective components under the terms and
conditions set out below, with no charge for labour or
spare parts.
The expenses to ship the packaged unit to the
Customer Assistance Service are charged to the
Customer.
Compensation will not be acknowledged for damage,
of any kind, which the customer should be required to
pay third parties for.
Note: the warranty is only valid if the defects are
claimed within the indicated time frames.
Warranty exclusions
The following are excluded from the warranty:
lperiodic maintenance operations
ldamage resulting from improper use, including
but not limited to:
oincorrect power supply
ousing the product for purposes other than
those intended
orepairs carried out by unauthorised personnel
or by the Customer himself
ldefects resulting from modifications, adaptations
or repairs made to the product by the Customer or
by unauthorised personnel
lfortuitous and accidental events, such as falls
and infiltration of liquids
lnatural events and malicious or negligent actions
Post-warranty assistance
After the warranty time frames have elapsed,
assistance will be provided by RIVACOLD srl with a
charge for the replaced parts and labour and transport
expenses in force at the time.
Warranty invalidation
The warranty is immediately invalidated if the model or
serial number indicated on the product has been
modified, deleted, removed or anyhow made illegible.
Assistance
Note: for information on warranty terms, contact
RIVACOLD srl.
In case of a malfunction or fault or to find out about the
terms of the warranty, the exclusions, the forfeiture of
the warranty and how to apply the warranty and request
assistance, contact RIVACOLD srl or the dealer in the
relevant zone.
Conformity
Declaration of conformity
Conformity
Directives List of Directives for which the product is declared
to be conforming:
l2014/68/EU (Pressure Equipment Directive)
l2014/35/EU (Low Voltage Directive)
lEMC 2014/30/EU (Electromagnetic
Compatibility Directive)
l2006/42/EC (Machinery Directive)
lRED 2014/53/EU (Radio Equipment Directive)
Conformity
Directives List of Directives for which the product is declared
to be conforming:
lUK S.I. 2016 No. 1105 Pressure Equipment
(Safety) Regulations
lUK S.I. 2016 No. 1101 Electrical Equipment
(Safety) Regulations
lUK S.I. 2016 No. 1091 Electromagnetic
Compatibility Regulations
lUK S.I. 2008 No. 1597 Supply of Machinery
(Safety) Regulations
lUK S.I. 2017 No. 1206 Radio Equipment
Regulations
Note: the original declaration of conformity
accompanies the machine.
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2 Instruction manual Rev.v. 00 |9600-0095 |© 2023 RIVACOLD srl
1. Introduction
This section includes the following topics:
1.1 Identification data 2
1.2 Information about the instruction manual 2
1.1 Identification data
1.1.1 Manufacturer's contacts
RIVACOLD srl
Fraz. Montecchio - via Sicilia, 7
61022 Vallefoglia (PU)
Italy
Tel: +39 0721 919911
Fax: +39 0721 490015
e-mail: info@rivacold.com
1.1.2 Identification
The information on the identification plates is
important for requesting assistance, maintenance or
spare parts.
1.1.3 Code legend
BE Range. BE: BEST
CCCeiling Mounted
130/ 230/
235
Housing/frame dimensions. 130: for
one condensing unit fan with 300
diameter, 230: for two condensing unit
fans with 300 diameter, 235: for two
condensing unit fans with 350 diameter
1/ 2 / 3 Number of compressors
M/L/V Application. M: medium temperature, L:
low temperature, V: variable speed
A/W Type of condensation. A: air W: water
05 - 90 Progressive number that identifies the
different power outputs
PRefrigerant gas. P: R290
1/ 2 Laminating part. 1: mechanical
thermostat, 2: electronic thermostat
1/ 2 Voltage. 1: one-phase, 2: three-phase
00 Sequential number for optionals
1.2 Information about the instruction
manual
1.2.1 Objectives of the instruction manual
These instructions guide the personnel in charge of
installing, using and servicing the packaged unit safely.
1.2.2 Obligations with respect to this
instruction manual
NOTICE:This instruction manual is an integral part of
the packaged unit and must be kept for its entire life
cycle.
It must be stored in a clean place and kept in good
condition to be accessible to the operators. If the
manual is lost or damaged, contact RIVACOLD srl.
If the packaged unit is sold, always attach the
instruction manual.
1.2.3 Data of the instruction manual
Packaged unit: BESTCM R290
Title: Instruction manual
Code: 9600-0095
Month and year of publication: 04-2023
Type of manual: translation of original instructions
1.2.4 Safety messages
Below are the warnings related to user safety and
damage to the machine provided in this document:
DANGER!
indicates a hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not
avoided, can result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not
avoided, can result in slight injury.
NOTICE
Indicates obligations which, if not complied with,
can damage the device.
1.2.5 Other messages
Note: neutral and positive information that
emphasizes or adds information to the main text. It
provides information that can only be applied in
special cases.
BESTCM R290
EN

1.2.6 Figures and illustrations
The figures and illustrations in this instruction manual
are only used for reference and may differ in detail and
proportions from the actual product.
1.2.7 Updates of the instruction manual
Code Publication date Updates
9600-0095 04-2023 First publication
1.2.8 Documentation provided
Manual Recipients Code Date
Instruction
manual (this
manual)
The personnel
indicated in "Personnel
skills" on the next
page.
9600-
0095 -
04-
2023
04-
2023
Installation
Manual
9600-
0134
Electrical
diagram
- -
IoT
Activation
Instructions
(optional)
9600-
0073
2022
2. Safety
This section includes the following topics:
2.1 General safety warnings 3
2.2 Personnel skills 4
2.3 Residual risks 4
2.4 Safety labels 5
2.5 Fixed guards 6
2.6 Noise 6
2.1 General safety warnings
2.1.1 Obligations for the employer
The employer must select, train and appoint
authorised personnel to carry out their duties.
It is the employer's responsibility to instruct the
personnel in charge and to enforce the safety
regulations for every specific task. The employer must
also define the operating procedures and ensure that
they comply with the instruction manual provided by
the manufacturer. See "Personnel skills" on the next
page for more information.
2.1.2 Obligations for the recipients of the
instruction manual
NOTICE: anyone who uses this packaged unit is
obliged to read this instruction manual for their own
safety.
2.1.3 Recipients of this instruction manual
This instruction manual is intended for personnel
authorised by the employer to install, use and service
the packaged unit.
2.1.4 Clothing
Do not wear loose clothing, ties, chains and watches
that can get caught in the moving parts.
2.1.5 Personal protective equipment
Equipment Stage
During lifting and transport
During installation and
commissioning
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Equipment Stage
During use
During maintenance or
dismantling
2.2 Personnel skills
2.2.1 Preamble
Every section of this instruction manual is preceded by
the skills that the personnel in question must have. Not
having these skills can:
lendanger the safety of personnel
linvalidate the warranty
Note: the operator's tasks are defined by the
complexity of the operations and their level of
experience and skill. Operators must collaborate with
the technicians to receive operating instructions or to
request adjustment operations.
2.2.2 List of skills
Symbol Operations allowed Skills
COMPANY
Manufacturer's
personnel
All operations Technical per-
sonnel
employed or
authorised by
the man-
ufacturer.
Mechanical
maintenance
engineer
lInstallation and
decom-
missioning
lMaintenance
excluding works
on the electrical
system
lSolving problems
that cause block-
ages
Has extensive
technical
knowledge in
the mech-
anical and
pneumatic
fields.
Understands
the technical
drawings and
the refri-
gerating dia-
gram.
Symbol Operations allowed Skills
Electrical
maintenance
engineer
lElectrical con-
nections during
installation and
decom-
missioning
lSolving problems
that cause faults
in the electrical
system
Has extensive
technical
knowledge in
the electrical
field. Under-
stands the wir-
ing diagrams
and works
inside elec-
trical boxes,
junction
boxes and
control equip-
ment in the
presence of
voltage.
Understands
the refri-
gerating dia-
gram.
Operator
lOperate using the
commands
lClean the pack-
aged unit
lAdjust the equip-
ment after receiv-
ing the relevant
instructions
lChange certain
parameters but
only after receiv-
ing the relevant
instructions
Has general
technical
knowledge
and exper-
ience in man-
aging the
packaged
unit.
Driver
Lifting and handling Authorised to
use means to
lift and handle
materials and
equipment
according to
the laws in
force in the
country of
installation.
2.3 Residual risks
2.3.1 Definition
A danger zone is any area inside or outside the
packaged unit where a person is exposed to the risk of
serious or minor injuries.
Every procedure described in this instruction manual
indicates the possible risks. Always follow the
instructions in the instruction manual to avoid damage
or injury.
lFollow the warnings given in this instruction
manual concerning installation.
lFollow the instructions for adjustment, cleaning
and maintenance given in this instruction manual.
BESTCM R290
EN

2.3.2 Preamble
The packaged unit has been designed and built to
function, be adjusted and subjected to maintenance
without these operations exposing the personnel in
charge to risks if carried out according to the
instructions given in this instruction manual. The
adopted measures minimise the risk of accidents
throughout the life cycle of the packaged unit, both in
the context of the intended use and of reasonably
foreseeable misuse.
2.3.3 Mechanical residual risks
Risk
When it
occurs How to avoid it
Bruising
and super-
ficial abra-
sion
During install-
ation, cleaning,
maintenance
and dis-
mantling.
Wear the personal pro-
tective equipment.
Crushing During trans-
portation, lift-
ing, installation
and dis-
mantling.
lAlways use lifting
equipment and
accessories of
adequate capacity
for the load to be lif-
ted.
lPrevent unau-
thorised people from
accessing the area
near the packaged
unit.
lFollow the warnings
given in this instruc-
tion manual con-
cerning lifting.
lCheck that the wall
where the packaged
unit is installed is
suitable for sup-
porting the pack-
aged unit.
Falling
from above
During install-
ation, main-
tenance at a
height and dis-
mantling.
Always use adequate
means and accessor-
ies.
Impact During install-
ation, cleaning
and main-
tenance.
Wear the personal pro-
tective equipment.
High pres-
sure fluid
ejection
During main-
tenance and
dismantling.
Maintenance on pres-
surised circuits must
only be performed by
the mechanical main-
tenance engineer.
Contact
with mov-
ing and
sharp parts
During main-
tenance.
lWear the personal
protective equip-
ment.
lIsolate the pack-
aged unit from the
power supply.
2.3.4 Electrical residual risks
Risk
When it
occurs How to avoid it
Electrocution During install-
ation, con-
nection,
maintenance
and dis-
mantling.
lThe electrical con-
nection and dis-
connection must
only be carried out
by the electrical
maintenance
engineer.
lWear the personal
protective equip-
ment.
2.3.5 Thermal residual risks
Risk
When it
occurs How to avoid it
Low tem-
peratures
During main-
tenance in the
cold room.
lWear the per-
sonal protective
equipment.
lFollow the instruc-
tions for adjust-
ment, cleaning
and maintenance
given in this
instruction
manual.
lTake work breaks
to prevent long
exposure to
excessively low
temperatures.
Burns During and
immediately
after use.
Wear the personal
protective equip-
ment.
2.3.6 Chemical residual risks
Risk
When it
occurs How to avoid it
Explosion
and fire
During trans-
port and hand-
ling,
installation,
cleaning and
maintenance.
Follow the regulations in
force and the warnings
on adjustments and main-
tenance given in this
instruction manual.
Burns During trans-
port and hand-
ling,
installation,
cleaning and
maintenance.
Follow the regulations in
force and the warnings
on adjustments and main-
tenance given in this
instruction manual.
2.4 Safety labels
2.4.1 General warnings
Clean the labels if dirty and replace them if detached or
damaged.
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6 Instruction manual Rev.v. 00 |9600-0095 |© 2023 RIVACOLD srl
DO NOT apply other labels or notes that can hide the
indications affixed by the manufacturer or make them
partially illegible.
2.4.2 Position of the safety stickers
The position of the stickers is as follows:
Symbol Description
Do not repair moving parts
Do not remove safety devices
Do not clean the condenser by hand
Moving parts
Flammable gas
Electrocution
Disconnect the power supply before
performing maintenance
2.5 Fixed guards
Part Description
ALeft side panel
BEvaporating part cover
CTop panel
DRight side panel
EElectrical box panel
2.6 Noise
2.6.1 Sound pressure level
The sound pressure measured while the packaged unit
is running is less than 70 dB(A) LEX and/or 135 dB(C)
Lpeak.
BESTCM R290
EN

3. Learning about the packaged
unit for cold rooms
This section includes the following topics:
3.1 Limits of use 7
3.2 Overview 7
3.3 Description of the packaged unit 7
3.4 Packaged unit operation 8
3.1 Limits of use
3.1.1 Intended use
BESTCM R290 is an indoor ceiling-mounted packaged
unit for cold room refrigeration. It is available with air-
and water-cooled condensation.
3.1.2 Unintended use
This packaged unit has been designed for all the uses
declared in "Intended use" above.
In particular, with this packaged unit it is NOT possible
to:
lInstall the packaged unit on a ceiling with
different structural characteristics than those
intended
lInstall the packaged unit in a cold room with
different characteristics from those intended
lUse a different refrigerant gas than that intended
lUse the packaged unit without the protections
lApply labels or notes that can hide the indications
provided with the packaged unit or make them
partially illegible
lTamper with the electrical equipment and/or
safety devices
lSet the packaged unit with different values than
those indicated by the manufacturer
lClimb on or cling to the packaged unit
3.1.3 Work environment
The packaged unit CANNOT be used in the following
conditions:
lEnvironments with a potentially explosive
atmosphere (ATEX)
lEnvironments with vapours deriving from
chemical processes
lEnvironments with the presence of radiation
(ionizing and non)
lEnvironments with temperatures outside of the
+5°C to +43°C range
lWith water temperatures outside the range of
+5°C to +48°C in the case of the water-cooled
version
lEnvironments subject to potential fire hazards
(see the local standards and regulations applied
at national level)
lEnvironments with poor ventilation
lOutdoors (installation), exposed to the
atmospheric agents
3.2 Overview
3.2.1 Packaged unit configurations
The packaged unit is available in different
configurations depending on the refrigeration
temperature range:
lNT (normal temperature): -5 °C ≤ Tcold room ≤
+15 °C
lLT (low temperature): -25 °C ≤ Tcold room ≤ -5 °C
3.2.2 Circuits of the packaged unit
Depending on the model, the packaged unit can be
single-circuit, dual-circuit or three-circuit. The circuits
are totally independent of each other. Every circuit is a
compact and hermetically sealed system in
accordance with the definitions set forth in UNI EN
378-1. The amount of refrigerant for every circuit is ≤
150 g to allow installation to take place anywhere
without restrictions, as required by the reference
standard.
Note: RIVACOLD srl cannot be held liable for any
restrictions due to national or regional regulations or
laws.
3.2.3 Optional extras
Cataphoresis coils
3.3 Description of the packaged unit
3.3.1 BEST CM components
Part Description
AEyebolts
BEvaporating part
CAir conveyor
DCondensing unit part
EElectrical connections
FAir ducting
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3.3.2 Internal Components
Part Description
AElectrical box
BCondensing unit ventilation unit
CEvaporator
DCompressor electrical box
EVentilation unit of the evaporating part
FCompressor
GCondenser
HEvaporator tray
IThermostatic valve
LCondensate drain tray
3.3.3 Connections
Part Description
AIoT Gateway Antenna
BMaster-slave
CAlarm
DDoor heater (only for low temperature)
ERemote control panel
FDoor micro switch
Part Description
GBMS (Building Management System)
HCold room light
IPower supply
3.3.4 USB port connection
Part Description
AElectrical box
BUSB micro port
3.3.5 Door micro switch components
Part Description
AFixing plate
BDoor micro switch
CRetainer
3.4 Packaged unit operation
3.4.1 General operation
The packaged unit is a refrigerating unit composed of a
condensing part [A], a controller [B] and an evaporating
part [C] located above the ceiling of the cold room and
an air ducting system [D] and an air conveyor [E]
applied to the ceiling inside the cold room. The
BESTCM R290
EN

controller manages the refrigeration and defrost
cycles.
The refrigeration cycle is the compression type and the
refrigerant gas is condensed and evaporated cyclically.
Defrosting is of the hot gas type and takes place
automatically with a cyclic frequency that can be
modified by the user or fully automatically via the
Smart Defrost function already active in the standard
configuration.
3.4.2 Operation of the MY I.D. App
Within the App you can access the following sections:
lNews: to know the news and events of the
Rivacold world.
lSelect: to know all the Rivacold products.
lDocuments: to download the sales and technical
documentation relating to Rivacold products.
lMy Vision: to have access to the cloud through
which it is possible to monitor and control the
operation of every packaged unit. The IOT service
must be purchased to have access to this area
lSmart Control: to control and command the
packaged unit using the mobile device connected
via Bluetooth, instead of the interface on the
machine.
lContacts: to know and find the closest Rivacold
sales contact person.
4. Transport and handling
This section includes the following topics:
4.1 Handling warnings 9
4.2 Transport and handling 10
4.1 Handling warnings
4.1.1 Required skills
4.1.2 Safety
DANGER!
Explosion/Burn. Presence of flammable gas.
During transport and handling, adopt all the
precautions required by the legislation in force.
WARNING
Crushing. Always use lifting equipment and
accessories of adequate capacity for the load
to be lifted. Use the personal protective
equipment. Follow the warnings given in this
instruction manual concerning lifting.
NOTICE
There is oil in the machine. Always handle in an
upright position.
4.1.3 Choosing lifting equipment and
accessories
The following general indications apply to load lifting
operations and also concern the use of lifting
accessories not supplied with the packaged unit.
Choose lifting equipment and accessories according
to the dimensions, weight and shape of the load to be
lifted.
4.1.4 Preliminary checks
lCheck that the lifting accessories are intact.
lCheck that there are no people or objects in the
manoeuvring area.
lCheck the stability and correct balancing of the load
by slowly lifting it slightly.
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4.1.5 General warnings
lDue to the presence of oil in the compressor, move
the packaged unit while still maintaining the upright
position. NEVER overturn the packaged unit.
lChoose the harnessing points so that the load is
balanced correctly, considering its centre of gravity.
lMonitor the lifting movement from a safe distance.
NEVER stand under the load.
lOnly guide the load with ropes and hooks.
lIf you need to accompany the load with your hands,
pull the load. DO NOT push it.
lLift the load continuously, without jerking or sudden
movements.
lAfter placing the load on the ground, slacken the
tension on the tie rods before removing the lifting
accessories.
4.1.6 Lifting angle
The angle between the tie rods changes the applied
load according to the following diagram:
Note: we recommend using angles less than 60°.
4.2 Transport and handling
4.2.1 Transport conditions
The packaged unit is secured and packed in such a
way as to prevent movement, impact and damage
during transport.
4.2.2 Packaging content
The packaged unit is placed in a single package,
complete with all electrical connections. The contents
of the packaging are as follows:
lpackaged unit
lair ducting
lair conveyor
ldoor micro switch with retainer
lfastening kit
lcold room light
4.2.3 Storage
The packed packaged unit must be stored indoors or
covered to avoid exposure to atmospheric agents.
4.2.4 Lifting the packaged unit
Use the lifting eyebolts [A] on the frame.
BESTCM R290
EN

5. Installation
This section includes the following topics:
5.1 Installation warnings 11
5.2 Setting the packaged unit in place 11
5.3 Installation requirements 12
5.4 Install BEST CM 13
5.5 Secure the door micro switch 14
5.6 Connect the packaged unit to the electrical
mains 15
5.7 Work area and operational tasks 15
5.1 Installation warnings
5.1.1 Preamble
Always refer to the information provided when ordering
the packaged unit. Contact Rivacold technical
assistance to receive specific information for the
installation.
5.1.2 Required skills
COMPANY
5.1.3 Safety
DANGER!
Explosion/Burn. Presence of flammable gas.
The place of installation must have good air
circulation and must be far from heat sources,
such as naked flames or hot surfaces and from
electrical components or flammable materials.
During installation, adopt all the precautions
required by legislation in force.
Crushing. Always use lifting equipment and
accessories of adequate capacity for the load
to be lifted and follow the lifting warnings
given in this instruction manual.
Falling from above. Always use adequate means
and accessories. Provide safe access to the
installation area. Follow the warnings given in
this instruction manual.
Electrocution. Always use adequate means and
accessories. Follow the warnings given in this
instruction manual.
5.2 Setting the packaged unit in place
5.2.1 Characteristics of the placement area
NOTICE
The packaged unit must only be installed inside
rooms that fully shelter it.
The placement area must have the following
characteristics:
lThe place of installation must have good air
circulation and must be far from heat sources
(e.g. naked flames or hot surfaces) and from
electrical components or flammable materials.
lThe ceiling must have an adequate surface to
support the weight of the packaged unit, regular,
well levelled and free of vibrations.
lThe ceiling must have a minimum thickness of
80 mm and a maximum of 200 mm.
lThe place of installation must have a temperature
indicated in "Technical features" on page88.
5.2.2 Minimum distances of the placement
area
The packaged unit must be positioned in a placement
area with minimum distances (in millimetres in the
image) to allow proper air circulation and facilitate
maintenance.
Position the packaged unit with the air conveyor
aperture facing the far wall.
5.2.3 Removing the packaging
NOTICE
Environmental contamination. Follow the regulations
in force regarding the disposal of polluting materials.
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BESTCM R290 EN

12 Instruction manual Rev.v. 00 |9600-0095 |© 2023 RIVACOLD srl
Remove all packaging and fastening elements used
during transport.
5.2.4 Inspections and checks on the packaged
unit
Visually inspect the packaged unit to look for any
damage caused during transport that could
compromise normal operation. Transport damage
must be attributed to the carrier and immediately
reported to RIVACOLD srl.
5.2.5 Storage
If the packaged unit must be stored for long periods,
for example waiting to be relocated, follow the
instructions below.
lIsolate the packaged unit from energy sources.
lClean the packaged unit and all its components.
lPosition the packaged unit so that there is
sufficient space to pick it up, lift it and move it
safely.
lPlace the packaged unit indoors and covered with
sheets so as to avoid exposure to atmospheric
agents.
lPlace the packaged unit on a stable, solid
supporting surface with characteristics so as to
withstand the weight of the packaged unit and the
equipment involved
lPlace the packaged unit in an environment with
specific temperature and humidity conditions
See "Technical features" on page88 for more
information.
5.3 Installation requirements
5.3.1 Stability requirements
Check that the ceiling where the packaged unit is to be
installed is suitable for supporting it.
5.3.2 Requirements for the connection to the
electrical mains
The packaged unit is supplied with a power lead and
plug.
Comply with the following requirements:
lThe voltage and frequency supplied must
correspond to those indicated on the
identification plate
lInsert a differential circuit breaker (RCD) between
the power line and the packaged unit, adequately
sized for the application and the laws in force in
the country of installation. The switch must be
near the packaged unit.
See "Technical features" on page88.
BESTCM R290
EN

5.4 Install BEST CM
5.4.1 Dimensions of the window to be made in the ceiling
Depending on the size of the packaged unit, a window with the following dimensions (in millimetres) should be cut in
the cold room ceiling. Use the packaging template to proceed more quickly.
BEC130 codes BEC230 codes BEC235 codes
5.4.2 Procedure
1. On the ceiling of the cold room, drill a hole [A] using
the air ducting as a template (see Installation Sheet).
2. Adhere the seals [B] supplied with the machine to the
perimeter of the cut made.
3. Lift the packaged unit using the eyebolts (see
"Lifting the packaged unit" on page10).
4. Place the packaged unit at the hole, with the
condensing unit [C] facing the nearest wall of the
cold room, and secure it with the screws.
5. Connect the overflow tube [D] to the 5/8" (15.9 mm)
diameter condensate drain [E].
NOTICE: avoid tube back-ups which would prevent
water from flowing out.
6. On the inside of the ceiling, insert the air duct [F]
into the hole and fasten it with screws.
BESTCM R290 5. Installation
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14 Instruction manual Rev.v. 00 |9600-0095 |© 2023 RIVACOLD srl
7. Screw the air conveyor [G] to the air ducting [F] with
the openings facing the far wall of the cold room.
8. Install the door micro switch (see "Secure the door
micro switch" below).
9. Wire the cold room light by connecting it to the
packaged unit with the already prepared cable.
5.5 Secure the door micro switch
5.5.1 Safety
CAUTION
To avoid signal interference, the door micro switch cable must be routed away from power cables.
CAUTION
The installation of electrical components inside the cold room is the sole responsibility of the end user. Only use
suitable materials for the types of risks, in compliance with the laws in force.
5.5.2 Procedure with hinged door
Vertical installation Horizontal installation
1. Fix the door micro switch [A] on the cold room [B] in a horizontal or vertical position, as required.
2. Fasten the latch [C] on the door [D] at the wheel [E].
3. To check that the door micro switch trips, close the cold room door: the door micro switch should trip when
the door is fully closed.
5. Installation BESTCM R290
EN

5.5.3 Procedure with sliding door
Vertical installation
1. Fasten the door micro switch [A] on the cold room
[B].
2. To check that door micro switch trips, close the
door [C] of the cold room: the door micro switch
should trip when the door is fully closed.
5.6 Connect the packaged unit to the electrical mains
5.6.1 Safety
DANGER!
Electrocution. Always use adequate equipment and accessories and follow the connection warnings
given in this instruction manual.
5.6.2 Connect the packaged unit
1. See "Requirements for the connection to the electrical mains" on page12.
2. Once connected, the display lights up.
3. Switch on the packaged unit (see"Control panel operations" on page17).
NOTICE : Only start the machine when the ambient temperature is below 32 °C.
5.7 Work area and operational tasks
5.7.1 Required skills
5.7.2 Work area
The work area for the operator is that in front of the control panel.
5.7.3 Operating tasks
The operator sets the packaged unit and checks that is functions correctly.
The operator periodically cleans the packaged unit.
BESTCM R290 5. Installation
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16 Instruction manual Rev.v. 00 |9600-0095 |© 2023 RIVACOLD srl
6. Start-up
This section includes the following topics:
6.1 Control panel 16
6.2 Control panel operations 17
6.3 Setting the date and time 18
6.4 Using the MY I.D. App 22
6.5 The passwords 25
6.1 Control panel
6.1.1 Control elements supplied with the packaged unit
It is possible to control the packaged unit via the control panel or via mobile devices connected to the packaged unit
via Bluetooth.
6.1.2 Description of the buttons on the control panel
Button Function Steady on Flashing
Press briefly: returns to the previous menu level.
Long press (3 seconds): turns the packaged unit on
and off.
Menu navigation in
progress.
Switch-on or off in
progress
Press briefly: displays the list of activity alarms.
Long press (3 seconds): resets the manually reset
alarms.
Alarm cleared and
entered in the alarm log.
Packaged unit in
alarm state
Press briefly (3 seconds): turns the light on and off.
Long press (6 seconds): manually controls defrost.
- -
Press briefly: confirms the displayed value.
Long press (3 seconds): accesses the setpoint
menu.
Pressing and simultaneously (3 seconds):
accesses the parameters menu.
Setpoint or active
parameters menu
-
Press briefly: scrolls through the menu items or
increases the displayed value.
Pressing and simultaneously (3 seconds):
accesses the parameters menu.
- Setpoint or active
parameters menu
Press briefly: scrolls through the menu items or
decreases the displayed value.
Long press (3 seconds): accesses the Quick Menu.
- Setpoint or active
parameters menu
6. Start-up BESTCM R290
EN
Table of contents
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