
Warranty and assistance
Warranty terms
RIVACOLD srl guarantees the product against any
material or manufacturing defects for one year from
the registration date of the packaged unit (see
"Register the packaged unit using the QR code" on
page23 or "Register the packaged unit using the
numeric code" on page24). Registration must
take place within three months of the invoice
date. If it is not registered, the date of issue of
the sales invoice will apply.
If defects in materials or workmanship are noted
during this period, RIVACOLD srl will repair or replace
the defective components under the terms and
conditions set out below, with no charge for labour or
spare parts.
The expenses to ship the packaged unit to the
Customer Assistance Service are charged to the
Customer.
Compensation will not be acknowledged for damage,
of any kind, which the customer should be required to
pay third parties for.
Note: the warranty is only valid if the defects are
claimed within the indicated time frames.
Warranty exclusions
The following are excluded from the warranty:
lperiodic maintenance operations
ldamage resulting from improper use, including
but not limited to:
oincorrect power supply
ousing the product for purposes other than
those intended
orepairs carried out by unauthorised personnel
or by the Customer himself
ldefects resulting from modifications, adaptations
or repairs made to the product by the Customer or
by unauthorised personnel
lfortuitous and accidental events, such as falls
and infiltration of liquids
lnatural events and malicious or negligent actions
Post-warranty assistance
After the warranty time frames have elapsed,
assistance will be provided by RIVACOLD srl with a
charge for the replaced parts and labour and transport
expenses in force at the time.
Warranty invalidation
The warranty is immediately invalidated if the model or
serial number indicated on the product has been
modified, deleted, removed or anyhow made illegible.
Assistance
Note: for information on warranty terms, contact
RIVACOLD srl.
In case of a malfunction or fault or to find out about the
terms of the warranty, the exclusions, the forfeiture of
the warranty and how to apply the warranty and request
assistance, contact RIVACOLD srl or the dealer in the
relevant zone.
Conformity
Declaration of conformity
Conformity
Directives List of Directives for which the product is declared
to be conforming:
l2014/68/EU (Pressure Equipment Directive)
l2014/35/EU (Low Voltage Directive)
lEMC 2014/30/EU (Electromagnetic
Compatibility Directive)
l2006/42/EC (Machinery Directive)
lRED 2014/53/EU (Radio Equipment Directive)
Conformity
Directives List of Directives for which the product is declared
to be conforming:
lUK S.I. 2016 No. 1105 Pressure Equipment
(Safety) Regulations
lUK S.I. 2016 No. 1101 Electrical Equipment
(Safety) Regulations
lUK S.I. 2016 No. 1091 Electromagnetic
Compatibility Regulations
lUK S.I. 2008 No. 1597 Supply of Machinery
(Safety) Regulations
lUK S.I. 2017 No. 1206 Radio Equipment
Regulations
Note: the original declaration of conformity
accompanies the machine.
Instruction manual Rev.v. 00 |9600-0095|© 2023 RIVACOLD srl 1
BESTCM R290 EN