ROBAND 11 User manual

MANUFACTURED BY
ROBAND AUSTRALIA PTY LTD
OPERATING INSTRUCTIONS
BOILING HOT PLATES
Models: 11, 12, 12-UK & 13
VERSION 1 UNITS
Special Features:
Mulitple Heat Settings
Stainless Steel Construction
High Speed Revovery
These instructions cover the models of ROBAND®Boiling Hot Plates
listed above. Although there are slight variances between them, the
installation, operation, care and maintenance procedure is the same
for all.

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2
Roband
®
Roband Australia is a wholly Australian owned company and has been
manufacturing quality commercial catering equipment for the food service
industry for more than 50 years. Roband products are engineered and
manufactured to the highest standards to provide functionality, reliability
and durability, and our quality products are exported world-wide.
Included in the comprehensive ROBAND
®
range are Toasters, Fryers,
Milkshake Mixers, Rotisseries, Food Display Cabinets and much more.
Roband Australia also acts as the Australian agents for Vitamix
®
Blenders,
NOAW
®
Meat Slicers, RYNO Stainless Benching, Robalec
TM
Soup/Rice
warmers and Dito Food Processors.
In addition to a vast range of machines, Roband Australia has its own line
of commercial cookware and cutlery under the Robinox
®
brand name.
For a complete set of brochures please contact your nearest authorised
dealer or contact Roband directly at our head office.
Roband Australia Pty Ltd
11 Inman Road
DEE WHY
NSW 2099
Australia
Telephone: 61 – 2 – 9971 1788
Facsimile: 61 – 2 – 9971 1336
E-mail: [email protected]
Website: www.roband.com.au
For additional Agents in other
Countries please email Roband
Head office.
© Copyright 2000 – Roband Australia Pty Ltd
All rights reserved. No part of this work may be reproduced or copied in any form or by any means,
electronic or mechanical, including photocopying or posting to a website, without the written permission of
the publisher. The material contained within this document is intended entirely for instructional purposes.
International Agents
Canada: Lessard Agencies
Ph [phone]
Europe: Valera Ltd, (UK) 0845 270 4321
[email protected]
Fiji: Hotel Equipment
Ph [phone]
Hong Kong: Chung Wah
Ph [phone]
New Zealand: Roband New Zealand
Ph [phone]
Papua New Guinea: Brian Bell
Ph [phone]
Saudi Arabia: A S Al Jared Establishment
Ph [phone]
Singapore: Jelco Private Ltd
Ph [phone]
Thailand: Seven Five Distributors
Ph [phone]

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CONTENTS
INTRODUCTION ...........................................................................4
GENERAL PRECAUTIONS..........................................................4
PACKAGING.................................................................................5
COMPLIANCE ..............................................................................5
C-T ICK : .................................................................................................... 5
CE:.......................................................................................................... 5
INSTALLATION ............................................................................6
OPERATION .................................................................................7
H EAT S WITCH S ETTINGS : ........................................................................... 7
GENERAL SAFETY......................................................................8
CLEANING, CARE & MAINTENANCE ........................................9
TROUBLESHOOTING................................................................10
CIRCUIT DIAGRAM* ..................................................................11
Models: 11 & 13 .................................................................................................11
Model: 12 .............................................................................................................12
APPENDIX A...............................................................................13
EC DECLARATION OF CONFORMITY .....................................14
Warranty......................................................... 15

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INTRODUCTION
Congratulations on your purchase of this quality ROBAND
®
product. With
proper care and management your new purchase will give you years of
trouble free service.
By reading these instructions carefully you can ensure that this machine is
used and maintained properly, helping your new investment to perform well
for you now, and to continue performing in the many years to come.
GENERAL PRECAUTIONS
This machine must only be operated by qualified person(s) who are fully
versed in the operating and safety instructions described in this manual.
Servicepersons should be instructed to familiarise themselves with any and
all safety instructions described in this manual prior to commencement of any
maintenance or service.
In the case of new personnel, training is to be provided in advance. These
machines should not be operated by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience or
knowledge, unless they have been given supervision or instruction
concerning the safe use of the appliance by a person responsible for their
safety.
These machines are heating units, and as with any commercial heating unit
the surfaces will get hot. Always be careful when near an operating Boiling
Plate, and ensure that any risk to unwary customers or staff is minimised with
additional signage if necessary. Due to the obvious heat hazard Roband
recommends that these units be kept out of reach of children. Do not allow
children to play with these units.
The machine should be disconnected from all power and allowed to
cool before cleaning.
Roband will accept no liability if;
♦ Non-authorised personnel have tampered with the machine.
♦ The instructions in this manual have not been followed correctly.
♦ Non-original spare parts are used.
♦
The machine is not cleaned correctly, with the right product.
♦ There is any damage to the unit.
♦ The machine has been modified in any way.

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PACKAGING
All care is taken when packing and Roband ensures that every unit is
functional and undamaged at the time of packaging.
The Package of these Boiling Hot Plates should include:
1) One Boiling Hot Plate (appropriate model)
2) This Manual
3) Packaging Materials
Any damage to the machine as a result of freight must be reported to the
Freight Company and to the agent responsible for the dispatch of said unit
within three (3) days of receipt. No claims will be accepted or entertained
after this period.
COMPLIANCE
C-Tick:
Roband
®
products have been designed and manufactured to comply with
any and all specifications set out by the Australian Communications
Authority (ACA) in regards to Electromagnetic Compatibility. As testament
to such compliance these units bear the C-Tick symbol.
For further information contact the Australian Communications Authority, PO
Box 13112, Law Courts, Melbourne VIC 8010.
CE:
Roband
®
products bearing the CE compliance mark have been designed and
manufactured to comply with European Standards and Directives. A copy of
the CE Declaration of Conformity is located at the back of these instructions.

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INSTALLATION
Remove all the packaging materials and tape, as well as any protective
plastic from the machine. Clean off any glue residue left over from the
protective plastic.
Place the Boiling Hot Plate on a firm, level surface in the required position.
Before connecting the unit to the power supply ensure that all the controls
are in the “OFF” position.
National Standards exist outlining the positioning, spacing and ventilation
requirements when installing new appliances. These Standards should be
consulted and new equipment should be installed accordingly. In any
situation where specifications allow a distance of less than 100mm we
would still recommend that a well-ventilated air gap of not less than 100mm
be maintained. If the machine is near particularly heat-sensitive materials
common sense should be employed in determining sufficient distancing.
For all models, plug the boiling hot plate into a standard, single phase,
10Amp power point.
We recommend the use of an RCD (Residual Current Device) rated at not
less than 30mA for circuit protection when using these units. Note that if one
RCD is used to protect multiple socket outlets, the RCD shall be
appropriately rated so as to allow up to 30mA from these machines alone.

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OPERATION
Before using for the first time, turn on the heat switch to the highest setting
for 3 to 5 minutes to harden the protective coating.
The cooking utensil used should have a bottom which is as solid and as
even as possible and which, at a diameter of about 200mm, has a
concavity of less than 1mm.
For smaller pan diameters the concavity should be correspondingly less.
Pans with convex bottoms are unfit for use with these boiling hot plates.
The diameter of the bottom of the cooking utensil must not be smaller than
the diameter of the hotplate nor should it be over 30mm larger in diameter
than the hotplate.
The following table is to be used as a rough guide for the heat switch
settings to be used for different cooking applications.
For model 12, when using only one hot plate, use the primary hotplate that
is indicated by the red dot on its centre.
Heat Switch Settings:
HEAT SWITCH
SETTING COOKING APPLICATIONS
0 Off
Between
0 - 1
Simmering delicate foods, thickening sauces
etc.
1 Setting for the main stages of slow cooking.
Between
1- 2 Safe power for simmering of large quantities
2 Frying of meat and pan-dishes
Between
2 - 3
Setting to bring all dishes to cooking and
steaming
3 Rapid making of tea or coffee

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SAFETY 
GENERAL SAFETY
This machine contains no user-serviceable parts. Roband Australia, one of
our agents, or a similarly qualified person(s) should carry out any and all
repairs. Any repair person(s) should be instructed to read the Safety
warnings within this manual before commencing work on these units.
Steel cutting processes such as those used in the construction of this
machine result in sharp edges. Whilst any such edges are removed to the
best of our ability it is always wise to take care when contacting any edge.
Particular care should be taken to avoid contact with any steel edge, and
warnings should be given in regards to the danger of such contact to any
repair or maintenance person(s) prior to commencement of any servicing.
Do not remove any cover panels that may be on the machine.
This unit can get very hot. Ensure everyone is aware that the machine is
operating and take care to avoid contact with hot surfaces.
Always ensure the power cable is not in contact with hot parts of the
machine when in use.
Ensure that any damaged power cord is replaced before further use.
Keep this unit out of reach of children.
Electricity is dangerous, and should only be handled by qualified professionals.
It’s your life – Don’t risk it.

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CLEANING, CARE & MAINTENANCE
Attention to regular care and maintenance will ensure long and trouble free
operation of your boiling hot plate. Although scheduled servicing is not
required we do recommend you adopt a program of regular maintenance to
ensure that the hot plate is clean and functional and to avoid inadvertently
damaging the unit.
Daily cleaning should be considered mandatory for all cooking equipment.
In order to ensure the cooking plates are cleaned properly and to avoid
damage to the Hot Plate surface the instructions below should be followed.
♦ Clean the appliance with a damp cloth. If the unit is very dirty, clean the
hotplate with a domestic cleaning powder and then switch on the
hotplate for a moment to dry it. In order to preserve the nice matt finish
on the hotplate use one of the hotplate cleaners available in retail shops
or apply a trace of oil.
♦ The Plate should be cleaned at the end of each day using hot soapy
water, with the machine turned OFF but while the plates are still warm.
♦ NEVER put cold water on the warm or hot plates. This may cause the
plate to buckle due to the sudden change in temperature.
♦ Wipe down the remainder of the machine with a cloth or sponge that is
only DAMP with soapy hot water, taking care to avoid water entering
any part of the unit.
♦ Do not clean these units with the use of a water jet.
CAUTION: Although every care is taken during manufacture to remove all
sharp edges, care should be taken when cleaning to avoid injury.

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TROUBLESHOOTING
If the Boiling Hot Plate does not heat up check the following points before
calling for service.
 The unit is plugged in correctly and the power is switched on.
 The power point is not faulty.
 The heat switch has been turned to the appropriate setting.
 The heat switch is not loose or broken, rendering the thermostat
inoperable. Check Appendix A on page 14 of this manual on RCD’S
Only after all these points have been checked should you call for service.
SPECIFICATIONS
Model Power
Source
Power
Rating
Width
mm
Depth
mm
Height
mm
Hot Plate
Diameter
mm
Shipping
Weight
Kg
11 240Volts
AC
2000
Watts 300 290 105 1 x 190 4
12 &
12-UK
240Volts
AC
2400
Watts 510 290 105 2 x 150 5
13 240Volts
AC
2000
Watts 360 320 105 1 x 230 5.5
Constant research and development may necessitate specification
changes at any time.
(model 13 pictured)
(model 12 pictured)

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CIRCUIT DIAGRAM*
Models: 11 & 13
* This circuit diagram has been provided for reference and to assist
qualified service and repair agents only. Under no circumstances
should person’s not suitably qualified attempt repairs to any electrical
equipment.

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CIRCUIT DIAGRAM*
Model: 12
*This circuit diagram has been provided for reference and to assist
qualified service and repair agents only. Under no circumstances
should person’s not suitably qualified attempt repairs to any electrical
equipment.

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APPENDIX A
Residual Current Devices (RCD’s)
Also known as Earth Leakage Protection systems an RCD is a protective
device that automatically disconnects the live conductors of a circuit when
an earth leakage current reaches a predetermined value.
Australian and International Standards detail when and where RCD’s are to
be used in electrical installations, but common practice in many countries is
to use a 30mA RCD in general commercial applications. This is typically
done because 30mA RCD’s are readily available and are used in domestic
installations.
For Commercial installations, and for socket-outlets providing power to
commercial heating equipment (Toasters, Bains Marie, Grillers), 30mA
RCD’s are typically unsuitable unless they are protecting only one device.
Higher rated RCD’s should be considered if protecting multiple socket-
outlets, giving appropriate consideration to the type of equipment being
protected.
AS/NZS3000 2.5.2 gives the following warnings that should have been
taken into consideration when an RCD circuit was installed.
To avoid unwanted tripping due to leakage currents and transient
disturbances, care should be taken to ensure that the sum of the leakage
currents of electrical equipment on the load side of an RCD is less than
1/3 of its rated residual current.
To Avoid excessive leakage current causing unwanted tripping where
socket-outlets are protected by one RCD having a rated residual current
not greater than 30mA, consideration should be given to the number of
socket-outlets protected and the nature of electrical equipment likely to be
connected to the socket-outlets.
Tubular elements (such as those used in this unit) reaching temperatures
greater than 110°C are subject to moisture absorption and therefore earth
leakage current generation. Should the installation and use of this unit trip
an RCD the unit will need to be run on a circuit without an RCD for
approximately 30-60 minutes, after which time the elements should have
dried out and the machine should function normally. If you are unable to
locate a circuit without an RCD please contact your supplier or contact
Roband or our Agent for alternative suggestions.

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EC DECLARATION OF CONFORMITY
Manufacturer
Roband Australia
11 Inman Rd
Cromer
NSW, 2099
Australia
Model Type Boiling Plate
Description Boiling Hot Plate
Date of first CE Marking 1
st
March 2008
Specific Models 12, 12-UK, 13, 11
Standards:
This machine is designed in compliance with
• Machinery Directive 2006/42/EC
• ow Voltage Directive 2006/95/EC
• EMC Directive 89/336/EEC including amendments to 93/68/EEC
• WEEE Directive 2002/96/EC (WEEE)
• Restriction of Hazardous Substances in Electrical and Electronic Equipment
2002/95/EC (RoHS)
• EN60335.1 Household and similar Electrical Appliances
• EN55014.2: 1997 Electromagnetic compatibility. Requirements for household
appliances, electric tools and similar apparatus. Immunity.
Environmental:
This product is designed in order to contribute as little as possible to the quantity and noxious
nature of waste and risk of pollution or other environmental contamination.
Packaging materials used in this machine are designed to be recyclable.
Declaration:
I hereby declare under our sole responsibility that the product mentioned above to which this declaration
relates complies with the above-mentioned standard(s).
Roband Australia has appointed Valera Ltd as our EU Authorised Representative of :
5-7 The Glade Business Centre, Eastern Ave, West Thurrock, Essex, RM203FH , UK.
Tel: [phone] Fax: [phone] E-Mail : inf[email protected]
Signature of Authorised Person: Date: 14
th
March 2008
Print Name: Gordon Thorpe Position: Director of Engineering

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Warranty
Every care is taken to ensure that no defective equipment leaves our factory and all
goods manufactured by us are guaranteed against faulty workmanship and materials for
a period of 12 months from the date of purchase. Glass and lamps are not included in
this warranty. Generally, all goods claimed under this warranty must be returned to the
factory or an authorised service agent, freight prepaid, for inspection. Any part deemed
to be defective will be replaced, however, no claims will be entertained for parts
damaged in transport, misused or modified in any way without our approval. For
machines that are not considered to be portable (e.g. food bars, rotisseries, large
hotplates and some bain maries), on site warranty service will be provided in capital city
metropolitan areas only. In all other locations, the customer is responsible for all
travelling time/service call costs and payment for this will be required prior to the
commencement of the repair. The labour costs to actually repair the fault will be met by
this company.
This company reserves the right to reject a claim for warranty if it is not completely
satisfied with the circumstances under which it occurred and any costs incurred for false
claims or faults due to incorrect usage etc. are the responsibility of the claimant. Under
no circumstances shall Roband Australia Pty Ltd or any subsidiary company or Agent
be liable for loss of profit or damage to other equipment and property.
Generally, authorised service agents are located in all areas which have authorised
distribution dealers. For the name of your nearest Australian authorised service agent
please contact:
ROBAND AUSTRALIA PTY LTD
Warranty Number: 1800 268 848
Phone: [phone] Fax: [phone]
All other countries please contact your selling agent.
Please complete the following details and keep this card in a safe place.
NAME: ________________________________________________________________________
ADDRESS: _____________________________________________________________________
MODEL No.: _____________ SERIAL No.: _____________ DATE PURCHASED: __________
NAME OF DEALER:______________________________________________________________
PLEASE RETAIN THIS SECTION FOR YOUR RECORDS
DO NOT POST
ROBAND AUSTRALIA PTY LTD

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ALSO AVAILABLE AT YOUR ROBAND DISTRIBUTOR
MALAVASI FOOD STEAMER ROBINOX
PROCESSORS KITCHEN &TABLEWARE
TWIN DRINK VERTICAL TOASTER HIGH SPEED CONTACT GRILL
MIXER
VITA-MIX ECO-RAY AUTOMATIC
BLENDERS HOT WATER URNS TOASTERS AND GRILLERS
Manufactured/Imported in Australia by
ROBAND AUSTRALIA PTY LTD
Authorised Distributor/Agent