Warranty Certificate (Australia)
New Zealand
Robinhood Ltd
Telephone: 0800 760 667
Facsimile: 0800 276 246
www.robinhood.co.nz
Australia
Robinhood Australia Pty Ltd
ABN 83004568138
Telephone: 1800 648 556
Facsimile: 1800 628 577
www.robinhood.com.au
Terms and Conditions
If you are a consumer under the AustralianConsumer Law, our goods come with guarantees that cannot be excludedunder the Australian
ConsumerLaw. You are entitled to a replacementor refund for a major failure and for compensationfor any other reasonablyforeseeableloss or
damage.You are also entitled to have the goodsrepaired or replacedif the goods fail to be of acceptablequality and the failure does not amount
to a major failure
1. RobinhoodAustralia Pty Limited (“Robinhood”) also warrants the following Robinhood productsagainst manufacturingdefects and faulty
materials, under normal use and subject to the exclusions in this certificate, for a period of:
Rangehood, Ovens, Cooktops, Dishwashers - 24 months from date of original purchase for domestic use.
Uniduct –12 months from date of original purchase for domestic use.
Ironing centre –12 months from date of original purchase for domestic use.
Taps, including Pull-out and Mixer taps –5 years on parts only from date of original purchasedomestic for use, 24 months parts and labour
from date of original purchase for domestic use
Sinks sets–5 years on stainlesssteel sink includingdrainingbench from date of originalpurchase for domestic use, 6 months on all stainless
steel accessories, including wire rack, colander and tray from date of original purchase for domestic use.
Laundry Tub - 5 years on stainlessbowl, 24 months on Tap, Cabinet and other componentsfrom the date of original purchasefor domestic
use.
“Original purchase”, when used in this certificate, means purchase by the customer directly from Parbury or one of its approvedsuppliers.
2. This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part which we at our discretion
determineto contain faulty materials or a manufacturingdefect in breach of this warranty. This warranty is subject to terms and conditions set
out in this certificate.
3. The warranty only applies within Australia.
4. For warranty service outsideof capital city metropolitanarea or 30 km from nearest authorisedserviceagent you will be liable for reasonable
travellingexpenses and the cost of transport of the product or parts to and from the service agent
5. To make a claim under this warranty, you must produce the originalinvoice or other purchase documentationas proof of the originalpurchase
date. You must send your claim to Robinhood AustraliaPty Limited, 76 Postle Street, Coopers Plains QLD 4108 within 7 days of any alleged
defect or failure of the product first becoming apparent, you are responsiblefor the expense of making a claim under this warranty.
This warranty is given by:
RobinhoodAustralia Pty Ltd
ABN 83 004 568 138
Telephone: 1800 648 556
Facsimile: 1800 628 577
Email: enquiries@robinhood.com.au
www.robinhood.com.au
Attention Customer Services Manager
Warranty exclusions
1. The warranty does not apply where, in Robinhood’s opinion:
The defect is caused by misuse, wear and tear, dirt, fire or accidentaldamage.
The product has been repaired or servicedby an unauthorisedperson.
The product was not installed in accordance with our instructions.
The product was purchased overseas or was not designed for use in Australia.
The productwas not used, cleaned or cared for in accordancewith our instructions.
The product was used outdoors.
2. All Robinhood Rangehoodsare suitable for indoor use only and not suitable over BBQs or charcoal cookers designed for outdoor use.
3. In addition, this warranty does not extend to damageor defects which in our opinion,directly or indirectlyarise from or are due to: exposing
the product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone; using inappropriate household
cleaning products such as abrasive cream or powder cleansers, furniture polish, bleach, mentholated spirits, drain cleaners, sugar soap, metal
pads and stronglyalkaline or acidic cleaners; heat damage,includingfrom washing the product at high temperatures;
impact or mishandlingthe product, including the impact caused by objects scraped along, thrown or dropped on the product surface or excessive
weight being placed on the product; structural or support changesin or affecting the buildingor the applicationwhere the product has been
installed;failure to cleanor maintain the product as recommended;or any other causes specifiedin the product information as being excluded
from this warranty.
4. Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time are not covered by this
warranty. The warranty does not cover visual imperfectionsor blemishesin the surface and edges of the product that were not brought to your
supplier’s attention at the time you inspected the product.
5. We will not be responsibleunder this warranty for, nor pay the costs of, removingthe existing product, or reinstallingthe new product, or any
associated costs or damages.
6. Charcoalfilters and light bulbs are not covered by this warranty
The benefits given by this warranty are in addition to other rights and remediesof consumers underany law in relation to the goods which cannot
be excluded.
This warranty certificateis not intended to create a contract between Robinhood AustraliaPty Limited and the purchaser.