Rocket Fish MiFi RF-MFH2 User manual

3G Personal Mobile Hotspot
Comprehensive User Guide

©2011 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as“Commercial Computing device Software”and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
• ROCKETFISH™ is a trademark of Best Buy Enterprise Services, Inc.
• Best Buy ConnectSM is a registered service mark of Best Buy Connect, LLC.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Best Buy Connect Mobile Hotspot (MiFi® RF-MFH2)
FCC ID: PKRNVWMIFI2200
PN: 90026243_R1
Please visit www.RocketshProducts.com for the latest information about your device.

Contents
Product Overview....................................................... 1
Device Overview ............................................................................ 2
Features................................................................................. 2
Package Contents ....................................................................... 3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Your Mobile Hotspot......................................................................... 4
LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Service Status LED ................................................................... 5
Power Button LED ................................................................... 5
Caring for Your Device ................................................................... 5
Using Your Device....................................................... 6
Using Your Device for the First Time .......................................................... 7
Removing the Tab and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Powering the Device On and O ......................................................... 8
Connecting to Your Computer with Wi-Fi ................................................. 8
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting to MiFi Device Settings for the First Time ....................................10
Power Management ........................................................................11
Inserting the Battery ....................................................................11
Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing the Comprehensive User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MiFi Device Settings ................................................... 14
MiFi Device Settings Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Open MiFi Device Settings ..............................................................15
The Home Page ............................................................................16
The Menu Bar ..........................................................................16
Internet Connection ....................................................................18
Wi-Fi ...................................................................................19
GPS Local Search .......................................................................19
Data Meter .............................................................................19
GPS ........................................................................................20
GPS Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
GPS Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
GPS Local Search .......................................................................21
Password Settings ..........................................................................22
Create a New Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Wi-Fi Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Wi-Fi Prole ............................................................................24

Choosing a Prole ..................................................................25
Setting Security ....................................................................25
Setting Up a Temporary Hotspot ....................................................26
MAC Filter ..............................................................................27
Finding the MAC Address ...........................................................27
Using MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Status ..................................................................................28
Wi-Fi Clients ........................................................................29
Wi-Fi Log ...........................................................................30
Broadband Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Conguration ..........................................................................31
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Broadband Connection .............................................................32
Broadband Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Broadband Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Broadband Status ......................................................................34
Internet Connection ................................................................34
Internet Connection Log ............................................................35
Advanced Menu ............................................................................36
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Access Point ........................................................................37
3G Modem .........................................................................38
Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System .............................................................................39
Cong File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cong File Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cong File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Port Filtering ...........................................................................41
Port Filtering for Standard Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Port Filtering for Custom Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Port Forwarding ........................................................................43
Power Management ....................................................................44
LED Control ........................................................................44
AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery Power ......................................................................45
TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Status ..........................................................................47
Restarting or Resetting Your Device .................................................47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Use the Master Reset Button ................................................................53
Technical Support ..........................................................................54

Technical Information .................................................. 55
Product Specications ......................................................................56
Regulatory Notices .........................................................................57
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
SAR Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Limited Warranty and Liability ..............................................................61

1
Product Overview
Device Overview
Your Mobile Hotspot

2
Device Overview
Thank you for choosing a Best Buy Connect Mobile Hotspot (MiFi® RF-MFH2) device for Mobile
Broadband and Wi-Fi!
This device operates over high-speed Mobile Broadband networks in the 800/1900 bands enabling
you to connect at high speeds to the Internet and your corporate Intranet with up to ve Wi-Fi
enabled devices from anywhere!
Your device is an intelligent Mobile Hotspot, empowering you with high-speed data access on your
wireless data network and Wi-Fi connectivity.
Features
With the Mobile Hotspot, you can:
•Connect to High-Speed Wireless Data
•Benefit from Simultaneous Wi-Fi Connectivity
•With the Mobile Hotspot, connect with Wi-Fi and access high-speed mobile broadband
service to browse the Internet, access email, run business applications and more from a
computer or most Wi-Fi-compatible devices.
•The Mobile Hotspot enables multiple Wi-Fi-enabled devices to connect at one time, such
as notebooks, desktops, tablet computers, personal digital assistants, and most Wi-Fi
enabled consumer devices.
•Typical battery usage time is up to 4 hours active and up to 40 hours standby (with one
Wi-Fi connected device).
•Manage Wireless Network Activity – MiFi Device Settings
MiFi Device Settings allows you to manage, monitor, and customize your Wi-Fi Mobile
Broadband connection through an easy-to-use interface.
Additional features include:
•Advanced embedded antenna design for Mobile Broadband and Wi-Fi
•VPN passthrough capability
•Auto installation and connectivity options
•GPS technology to search for stores, restaurants, and other locations in your area

3
Package Contents
The Best Buy Connect Mobile Hotspot package includes:
•Mobile Hotspot Device
•AC Wall Charger
•Lithium Ion Battery
•Quick Setup Guide
•User Guide
•Comprehensive User Guide [See Accessing the Comprehensive User Guide on page 17.]
System Requirements
•Internet browser (for example, Internet Explorer, Safari, Firefox, Opera, Chrome)
•Wireless interface (802.11b/g)

4
Your Mobile Hotspot
Your device has the following parts:
➊ Power Button / LED: Powers the device on and o. The LED indicates power, battery status,
and roaming activity.
➋ Micro USB Connector: The AC charger connects here.
➌ Service Status LED: Provides information about your mobile broadband connection.
➍ Master Reset Button: Resets the device to factory default settings. See Use the Master Reset
Button on page 57.
➎ Battery Compartment: The battery is placed here.
➏ Network Name and Password Label (Not shown): The precongured network name (SSID)
and your network key are printed on the back of your device.

5
LED States
The device LEDs provide valuable information about the state of the device and connection.
Service Status LED
LED Color Status Description
No Light — The device is powered o.
Green Solid The device is powered on and connected to a mobile
broadband network, but is not transmitting or
receiving data.
Slow Blinking The device is powered on but there is no service.
Intermittent Blinking The device is transmitting / receiving mobile
broadband data. The blinking rate is proportional to
the data speed.
Power Button LED
Led Color Status Description
No Light — The device is powered o.
Green Solid
Glowing
The device is powered on and fully charged.
The device is in standby mode (power saving). Press
the power button to wake up the device.
Red Blinking The battery is critically low.
Amber Solid
Blinking
The battery is charging.
Error. See Troubleshooting on page 52.
Blue Solid The device is powered on and roaming.
Caring for Your Device
As with any electronic device, the device must be handled with care to ensure reliable operation.
Novatel Wireless recommends the following handling guidelines:
•Do not apply adhesive labels to the device; they may cause the device to potentially overheat
and they may alter the performance of the antenna system.
•The USB connector should plug easily into your computer’s Type A USB port. Forcing the
device into a port may damage the connector.
•Protect the device from liquids, dust, and excessive heat.
•Store the device in a safe place when not in use.