Rogers Smart Thermostat User manual

Smart Thermostat
Set-Up Guide

2 Smart Home Monitoring | Smart Thermostat | Introduction
Thanks for choosing Rogers
Smart Home Monitoring!
Once you've set-up your Smart Thermostat, you will be able to control the
temperature of your home from your smartphone. You can also create custom
heating and cooling schedules, to lower energy use and save on heating/
cooling costs.
Let's begin!

3 Smart Home Monitoring | Smart Thermostat | Introduction
Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter a
problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1-888-764-3771 or visit www.rogers.com/install.
Helpful hints
Package contents
1. Smart Thermostat
2. Welcome Guide
Installation notes
1. Remove the existing thermostat.
2. Install the Smart Thermostat using the manufacturer’s installation guide provided
in the box.
3. Once the Smart Thermostat has been physically installed and tested for proper functioning
with your furnace and A/C, follow the below steps to pair your Smart Thermostat to your
Rogers Smart Home Monitoring system.

4 Smart Home Monitoring | Smart Thermostat | Introduction
Which Smart Home Monitoring
plan do you have?
2. Aware, Assure,
Protect, Control Plan
You'll be installing this device with your
Touchpad today. to go to Section 2.
1. Basic Plan
You'll be installing this device
with your smartphone today.
to go to Section 1.
Can’t remember which plan you’re on? Login to your MyRogers account and look under
“Account Services” or visit smarthome.rogers.com.
Helpful hints:
Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter
a problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1 888 764-3771 or visit www.rogers.com/install.
or
Click here
Click here

5
Pairing the Smart Thermostat
with your smartphone
Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
Before you begin:
Login to your Rogers Smart Home Monitoring app. (Can’t remember your login
info? Visit rogers.com to retrieve your username or password). These steps
should be followed once you have completed the activation of your Smart Home
Monitoring Basic Kit.
Note: Please install one Smart Thermostat at a time.
1

6 Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
3. Tap Thermostats.
2. On My Home screen, tap Settings, then Manage Devices then Add Devices.
1. Login to your Rogers Smart Home Monitoring app. (Can’t remember your login info?
Visit rogers.com to retrieve your username or password).

7 Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
4. Prepare your Smart Thermostat to be paired
following the simple instructions on your screen.
For more detailed instructions, you can tap More.

8 Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
5. Once the Smart Thermostat is detected you will see the Thermostat icon, and Pairing...
will appear.
Once pairing is complete, a blue check mark will appear to the right.
Please note the Hub may take between 2 to 5 minutes to detect the Smart Thermostat.
Tap Continue to complete pairing.

9 Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
6. Tap Edit to configure the Smart Thermostat.
7. The naming box shows the default name of
Smart Thermostat. Tap on this box to customize
its name (e.g. Home).
When you’re done, tap Save.

Your installation is done!
10 Smart Home Monitoring | Smart Thermostat | Smartphone Set-Up
Your Smart Thermostat is now part of your Smart Home Monitoring system.
Now you can control your Smart Thermostat remotely with your smartphone
app and through the Web Control Centre.
Start using this device:
Use your smartphone app or visit the Web Control Centre at smarthome.rogers.com to:
• Control the temperature of your home remotely.
• Create custom heating and cooling schedules to save energy and money.
• Learn more about the features of your Smart Home Monitoring system.
How to reset this device:
If you are trying to add your Smart Thermostat to your Smart Home Monitoring system and
you are unable to pair it in the first few attempts, or if you see an error while pairing, try the
following steps to reset the Smart Thermostat and then pair it again.
1. On your Smart Thermostat, press the MODE button until OFF is displayed.
2. Before the Smart Thermostat enters sleep mode, press and hold the Hidden Menu button
(located in the empty space between the HOLD button and FAN button), and swipe down
on the right slider.
3. The display will change to 01 indicating that the Smart Thermostat is in programming
mode, release the Hidden Menu button.
4. Advance through the menu using the slider on the right until 17 is displayed. Press HOLD, it
will then show 00.
5. Use the slider to change it to 11. Press HOLD.
6. On the front of the Smart Thermostat, it will flash two series of numbers (indicating the
current firmware version installed).
7. Now, try the pairing process again following the instructions in the Pairing the
Smart Thermostat section.