5331 West Orange St. •Pearland, TX. 77581
Ph: 281.485.1911 •Fax: 281.485.0839 •www.rollac.com
Manufacturer’s Warranty
A.) WHO GIVES THE WARRANTY?
Rollac Shutter of Texas, Inc. 5331 W Orange Street, Pearland, Texas 77581
(ROLLAC)
B.) WHO IS ENTITLED TO THIS WARRANTY?
The warranty applies only to the original residential or commercial purchaser
who paid for the product and may not be assigned or transferred to
subsequent owners. This warranty applies only to products purchased and
installed in the US.
C.) WHEN DOES THE WARRANTY PERIOD START?
The warranty period starts with the Date of Invoice of the original purchaser.
D.) WHAT ARE THE RESPONSIBILITIES OF ROLLAC UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein, in the event a
component fails as a result of a defect in manufacturing, materials, or
workmanship within the limited warranty period, ROLLAC will, at its option
(1) provide replacement parts to the Rollac retailer / installer you specify
– labor is not included; or (2) provide a factory-authorized repair to the
existing component at no cost to you (not including labor for removal,
reinstallation, and shipping costs to and from Rollac) or (3) refund of the
purchase price at the time of the original purchase, whichever is less. Such
replacement parts or repairs are warranted for the remainder of the original
warranty period.
E.) WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER?
Before any claims may be made under this warranty, the original purchaser
must have paid in full for the product covered under the warranty. If the
purchaser has failed to make full payments according to the specic pay
plan for the product, this warranty shall be null and void and ROLLAC shall
be relieved from any responsibilities or liability under this warranty.
F.) GENERAL PROVISIONS AND LIMITATIONS
1.) The warranty granted herein is the exclusive remedy for the original
purchaser. Rollac makes no other warranties to the purchaser, express,
statutory, implied or otherwise. All implied warranties, including but not
limited to, implied warranties of merchantability and tness for a particular
purpose, are hereby disclaimed.
2.) To the extend permitted by law, rollac shall have no liability to the
original purchaser or any other person or entity for incidential, special,
consequential, indirect, or similar damages of any kind or nature
whatsover, whether arising out of breach of warranty or other breach
of contract, neglicence or other tort, or otherwise, even if rollac shall
have been advised of the possibility or likelihood of such potential loss
or damage. Rollac’s liability will in all instances be limited to the repair
or replacement or refund of the purchase price of the defective product
to the original purchaser, which ever is less. Such damages excluded
herein include, but are not limited to, loss of goodwill, loss of prots,
incidential injury, loss of use, cost of any substitute product, interruption
of business, or any other nancial loss.
G.) CLAIMS
All warranty claims must be made during the applicable warranty period.
Any claim arising out of any alleged breach of warranty must be brought
within two years of such alleged breach. The laws of the state of texas
shall apply to any and all such claims, notwithstanding any conicts of law
provision or doctrine, and the venue for any and all legal actions arising out
of such claims shall be in state court in Brazoria County, Texas.
H.) WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
• The warranty remains only valid if the product is used and maintained
by the original purchaser in accordance with the user instructions in the
owner’s manual. Incorrect or abnormal use will void the warranty.
• Normal wear and tear and natural aging
• Materials extensively exposed to damaging weather conditions or in an
environment with high salt water content (i.e. within 2 miles of the ocean)
• Creases / folds of fabric are not covered by the warranty
• Minor color variations between aluminum parts are normal and due to
differences in material processing and paint application and are excluded
from the warranty
• Rollac assumes no liability for damage to these products and /or
components caused by faulty installation, reinstallation or service.
• Rollac is not responsible for damage to any structure to which these
products are installed or attached, or to property or items located above,
below, or near the screen / shade (i.e. Glass breakage due to wrong
installation or irregular heating of the glazing material)
• Damage caused by third parties such as transport damage, and other
irregular circumstances like vandalism or force majeure (damage caused
by hurricanes, hail, heavy rain, wind, re, etc.)
• This warranty does not cover labor costs and installation supplied by
your dealer
• Labor charges, traveling, and any other costs connected with the
removal, installation or replacement of parts or products are not covered
by this warranty
• Freight expenses to and from ROLLAC in shipping damaged or
replacement parts are not covered by this warranty.
• Installations, repairs or modications carried out by unauthorized
persons will void the warranty
• Use of non compliant parts or parts not approved by ROLLAC.
• Any damage caused by wind is not covered under warranty. This
includes damage to the awning, structure, buildings, other property in
contact with the awning, etc.
I.) HOW TO GET HELP:
For further information or to make a claim within this limited warranty period,
please contact the ROLLAC dealer / retailer who supplied you with your
ROLLAC retractable awning. If unavailable or unknown to you, you may
contact us at:
www.rollac.com
phone: (1)281-485-1911
toll free (1)888-276-5522
2 Year Limited Manufacturer’s Warranty on Rollac Retractable Awnings
5 Year Limited Manufactured Warranty on Motors and Electronic Accessories
